Loch Eriboll Harbour Development Business Case Jim Bennett Shona Sinclair Annie Tunnicliffe Revised, 16th November 2014 Loch Eriboll Harbour Business Case Page 1 Contents 1.0 Summary 2.0 Introduction 3.0 Background 3.1 An overview of Durness 3.2 The Development Group, its Structure and Leadership 3.3 History and Past Performance 4.0 Vision, Values and Objectives 5.0 Policy Landscape & Market Analysis 5.1 Policy Landscape 5.2 Market Analysis 5.2.1 Leisure Boating, Tour & Cruise Boats 5.2.2 Fishing 5.2.3 Pelamis 5.2.4 MoD & Service vessels 5.2.5 Cruise Ships 5.2.6 Ancillary Services 5.2.7 Comparator harbours 5.2.8 Café (& Micro-brewery/distillery) 5.2.9 Culture & Heritage 6.0 Loch Eriboll Harbour Plan 6.1 Background and Vision 6.2 Options Appraisal 6.3 Plan detail 6.4 Capital Costs 6.5 Financing the Plan 6.6 Implementation Mechanism 7.0 SWOT Analysis 8.0 Impacts 8.1 Economic 8.2 Social 8.3 Environmental 9.0 Financial Summary 10.0 Appendices 10.1 Bibliography 10.2 List of Consultees 10.3 Review of Previous Work 10.4 Policy Background on Rurality 10.5 Café & Micro-Brewery/Distillery 10.6 Pelamis Background Paper 10.7 Market Research Background Paper 10.8 Culture and Heritage Research Paper 10.9 Financial Forecasts 10.10 Impacts summary Paper 10.11 Architectural Plans Loch Eriboll Harbour Business Case Page 2 1.0 Summary of the Durness Development Group Business Plan for a Harbour at Loch Eriboll Introduction & Background This document sets out The Durness Development Group’s business case for the establishment of a community owned harbour at Loch Eriboll. The plan builds on a number of years work by DDG and previous input of specialists. The plan is to build a harbour which will provide an integrated approach to social and economic development in the parish. The project will tackle the issues of isolation, depopulation, an aging demography and limited business base by establishing a harbour business which will act as an anchor for the economic and social development of the area. The harbour will accommodate fishing, aquaculture, leisure and supply craft provide associated shore based buildings will provide a café & facilities for visiting leisure craft (and potentially a micro-brewery/distillery in the future) create nine local jobs, provide additional training opportunities to the local community, and develop community owned and run assets that will deliver economic and social benefits to the parish. Vision, Values and Objectives Vision Ensuring a growing, happy and sustainable community in Durness Parish. Aims To provide economic opportunity To ensure social development To protect and enhance the environment Objectives To establish a harbour at Port Chamuill, Loch Eriboll, which will support fishing, aquaculture, leisure and supply craft. To establish and maintain a Heritage facility at the harbour in order to maintain and develop local cultural and linguistic heritage To integrate immediately adjacent rock into the harbour construction To establish a café (with potentially a microdistillery/brewery as a destination venue). To establish and maintain a cafe facility integrated into the harbour provision. To source and utilise local produce for use in the café. To provide toilet/shower provision for leisure craft users. To provide opportunities for vocational training for local young people in order to stem out-migration To integrate green functioning into construction undertaken To create a minimum of nine permanent, additional jobs Develop a demographically balanced community safeguarding the future of the primary & secondary schools Act as a demonstration project promoting renewables & energy efficiency To increase the asset base, turnover and profitability of DDG Ensure that the harbour is equal opportunities compliant promoting equal access for all Utilise local food in the café and support a local food supply chain. Loch Eriboll Harbour Business Case Page 3 Market In our Market Analysis section, we outline a business based on the following market segments: Leisure Boating, Tour boats & Cruise Ships; Fishing & Aquaculture; MoD & Service vessels; Ancillary Services and Culture & Heritage provision. In determining our market, we have: Conducted a structured survey with marine based businesses in Durness Conducted a structured survey with leisure boat owners in Durness Obtained detailed information from industry specialists Spoken with comparator harbours Discussed our plans and sough opinion from the Crown Estates Commission, HIE, Highland Council and the Highlands Harbour Manager Completed research for the proposed cafe Reviewed relevant industry literature Impacts We outline the economic, social and environmental impacts of our proposals not least of which is the creation of nine local jobs. Financial Summary Proposed Funding Plan for discussion with potential funders: Item Planning & Design Project Management Breakwater etc. Breakwater/Cafe etc. Breakwater etc. Funder HIE/Trusts HIE/Trusts HIE Coastal Communities Fund/BLF GCA ERDF Amount £125000 £34192 £1000000 £1500000 £1500000 Revenue Calculations Loch Eriboll Harbour Forecasts Grants Ending Income Expenditure Surplus/deficit Total 2017 144,356 144,350 6 144,356 2018 4,023,600 4,022,762 838 4,023,600 2019 139,571 129,390 10,181 0 2020 142,985 139,483 3,502 0 2021 157,244 142,968 14,276 Totals 4,167,956 Funding is being sought to contribute towards the capital costs of the project and to fund the design and project management of the build. Loch Eriboll Harbour Business Case Page 4 2.0 Introduction This document sets out The Durness Development Group’s business case for the establishment of a community owned harbour at Loch Eriboll. The plan is to build a harbour which will provide an integrated approach to social and economic development in the parish. The project will tackle the issues of isolation, de-population, an aging demography and poor business base by establishing a harbour business which will act as an anchor for the economic and social development of the area. The plan is to provide a harbour which will accommodate fishing, aquaculture, leisure and supply craft. Associated shore based buildings will provide leisure craft facilities, a café and potentially a related micro-distillery/microbrewery. The development will create 9 local jobs (excluding those potentially to be created by a micro-distillery/brewery), provide additional training opportunities to the local community and develop a community owned and run assets that will deliver economic and social benefits to the parish. It was planned to build an adjacent pontoon system to act as a Forward Operating Base for the wave energy company, Pelamis. However, Pelamis went into receivership coinciding with the final draft of the initial business plan in 2014. With the demise of other wave energy companies since, it was found to be unlikely that a major operator such as the former Pelamis would locate a similar facility at Loch Eriboll. Funding is being sought to contribute towards the capital costs of the project and to fund the design and project management of the build. 3.0 Background 3.1 An overview of Durness Durness lies two and a half hours north of Inverness on the North West edge of Scotland. The parish of Durness comprises of a string of hamlets from Hope in the East to Gualin. Loch Eriboll lies 3 miles east of Durness, adjacent to the hamlet of Laid. Durness sits in the North, West and Central Sutherland Ward, which is a sparsely populated area, with 1.1 people per hectare (pph) in 2001. This compares with a population density of 8.4pph in Highland, and 67.4pph in Scotland as a whole. Durness Data Zone and Community Council map: Loch Eriboll Harbour Business Case Page 5 Durness and Loch Eriboll is a sparsely populated area, with an ageing and declining population. The population predicted to decline by c. 7% over the next 20 years1. Compared to Scotland, the Durness datazone had a slightly higher proportion of children (19% compared to 17%), and a significantly higher proportion of people of pensionable age (26% compared to 20%), in 2011. The proportion of the population in Durness who were of working age, however, was considerably lower than for Scotland (55% as opposed to 63%). In 2011 there were 230 households in the Durness data zone. Just over 16% of these were living in private rented accommodation, which is double the figure for Scotland (8%). The social rented sector is less prevalent in Durness, at 17%, compared to Scotland (29%). This pattern of tenure would suggest there may be more issues around fuel poverty and poorer quality housing, as these tend to be more common in the private rented sector. There are 17 children in local primary school. Kinlochbervie High School serves the North West Sutherland corner: Scourie, Kinlochbervie and Durness. Employment in this area is very reliant on a land based and tourism economy, nearly one fifth of the population working in food service and accommodation provision. The traditional fishing industry in Northern Scotland is in decline. Average earnings are lower than Highland averages and considerably lower than national averages. Living costs are up to 40% higher than urban areas. The area suffers from a lack of equity in public service provision The budgets that households need to achieve a minimum acceptable living standard in remote rural Scotland are typically 10-40 per cent higher than elsewhere in the UK.2 Loch Eriboll is an important resource for naval training exercises, particularly for weather avoidance and aspects of amphibious and specialist training activity. Additional Challenges include The A838, the main arterial route through the area is single track carriageway with passing places for 15 miles to the East and 20 miles to the West. The route flows well most of the time with relatively low traffic volumes but can be slow during peak season. Poor public transport links. Challenging sailing conditions around the north coast. 3.2 The Development Group, its Structure and Leadership The Durness Development Group was founded in 2001. It is a charitable company limited by Guarantee with a membership open to all residents. DDG has eight Directors: 1 2 Mike Fitch (Secretary): Remote Editor Sheila Frazer (Treasurer): Formally local Business woman Sarah Fuller (Chair): MSC in Environmental Resource Management and BA Hons in History. Jacqueline Hird: Local Business Woman Highland Coastal Development Strategy, Highland Council, May 2010 A Minimum Income Standard for Remote Rural Scotland, HIE Loch Eriboll Harbour Business Case Page 6 Andrew Marsham: Estate factor, former fish farmer and hatchery manager. Iain Morrison: Former off shore worker and fish farmer Dawn McKenzie: Runs youth club parents committee and school PTA Martina Macleod: Local Ceramics Artist DDG is the community anchor organisation for Durness, employing four staff including Development Officers and Youth Workers. Community Anchor Organisations were first defined in the UK government report, Firm Foundations, published by the Home Office in 2004. It stated: "We are calling them `community anchor organisations` because of the solid foundation they give to a wide variety of self-help and capacity building activities in local communities and because of their roots within their communities." In 2009, Scottish Government and COSLA jointly launched the Scottish Community Empowerment Action Plan. This plan endorsed the concept of community anchor as the key feature of when genuine community empowerment takes place. The Durness Development Group is such an organisation and has a proven record of achievement in: Over 13 years of continual youth engagement and projects Calor Community of the Year 2003 (Youth Category) Currently employing three part time Community Youth Workers and two part time development workers Building purchased at £20000, now valued a £80000 and will soon generate a rental income as a domestic residence Ceannabeinne Township Project: development of a local history trail Loch Croispol Schoolhouse: £68000 achieved to develop this local historic building Community Right to Buy Registration for the Tourist Information building and Cape Wrath Establishment and operation of a cycle hub Provision of public internet access and campaigns on IT and new generation broadband. 3.3 History and Past Performance DDG’s previous financial performance is as follows: Year 2009 2010 2011 2012 2013 2014 Income £38,560.00 £60,821.00 £113,591.00 £51,475.00 £62,365.00 £78,894.00 Expenditure £32,079.00 £62,607.00 £115,674.00 £68,408.00 £65,320.00 £75,279.00 DDG has a strong history of enterprise, asset acquisition and management of complex grant and loan income. This includes: Ownership of an £80000 asset, soon to be providing a regular rental income Loch Eriboll Harbour Business Case Page 7 The Quaker Housing Trust provided loan funding for affordable housing provision. Working with Highlands & Islands Enterprise which funds development officer posts Historic Scotland, Highland Legacy Fund and the Heritage Lottery Fund grant funding Scottish & Southern Electric Community Grant Fund Big Lottery Fund Significant local fundraising 4.0 Vision, Values and Objectives In order to meet the challenges of ageing, out-migration, de-population and economic stagnation, DDG has developed a comprehensive vision with aims and objectives: Vision Ensuring a growing, happy and sustainable community in Durness Parish. Aims To provide economic opportunity To ensure social development To protect and enhance the environment Objectives To establish a harbour at Port Chamuill, Loch Eriboll, which will support fishing, aquaculture, leisure and supply craft. To establish and maintain a Heritage facility at the harbour in order to maintain and develop local cultural and linguistic heritage To integrate immediately adjacent rock into the harbour construction To establish a café (with potentially a microdistillery/brewery as a destination venue). To establish and maintain a cafe facility integrated into the harbour provision. To source and utilise local produce for use in the café. To provide toilet/shower provision for leisure craft users. To provide opportunities for vocational training for local young people in order to stem outmigration To integrate green functioning into construction undertaken To create 9 permanent, additional jobs Develop a demographically balanced community safeguarding the future of the primary & secondary schools Act as a demonstration project promoting renewables & energy efficiency Loch Eriboll Harbour Business Case Page 8 To increase the asset base, turnover and profitability of DDG Ensure that the harbour is equal opportunities compliant promoting equal access for all Utilise local food in the café and support a local food supply chain. 5.0 Policy Landscape and Market 5.1 Policy Landscape The policy framework into which the DDG’s plans fit can be summarised as follows. The European Union Structural Funds The Highlands and Islands European Regional Development Fund programme sums up the approach of DDG well: “…generating sustainable local communities which are diverse, adaptable and resilient; sustainable enterprises with well-developed skills and markets; sustainable communities with confidence capability and social and economic vitality; and sustainable use of natural resources including the regions primary products, its natural environment and its cultural assets.” Key issues in the ERDF approach include: Economic and social development should be pursued in tandem, as both contribute equally to making communities sustainable by reversing outmigration. Issues to be combatted include long-term population loss, low incomes, limited employment opportunities, dependency on a narrow and often seasonal range of economic activities, poor infrastructure, poor transport, access and adverse geography. Proposals supported include Enterprise-related facilities including ecommerce facilities and business development units to support local enterprises. http://www.hipp.org.uk/files/downloads/download529.pdf The Scottish Government Economic Strategy (GES) GES, published in September 2011, has five strategic priorities aimed at meeting the needs of people in Scotland. The Trust’s proposals will assist in implementing these priorities, which are: Supportive Business Environment Transition to a Low Carbon Economy Learning, Skills and Well-being Infrastructure, Development and Place Effective Government Equity DDG’s proposed work will support the five strategic objectives in the Scottish Government Economic Strategy, which are to create: a wealthier and fairer, smarter, healthier, safer, stronger and greener country. http://www.scotland.gov.uk/Publications/2011/09/13091128/0 Loch Eriboll Harbour Business Case Page 9 National Volunteering Strategy for Scotland The Strategy promotes a number of key aims including an increase in volunteering opportunities for young people; dismantling the barriers to volunteering and closing the opportunity gap; and improving the overall volunteering experience. DDG is supported by a strong and committed volunteer base and the organisation aims to expand the range of volunteering opportunities available. www.scotland.gov.uk/Publications/2004/05/19348/36993 The Gaelic Language The Scottish Government recognises that Gaelic is an integral part of Scotland's heritage, national identity and current cultural life and has put in place the necessary structures and initiatives and to ensure that Gaelic has a sustainable future in Scotland. The harbour will have full bi-lingual signage and incorporate the Gaelic language into its work. http://www.scotland.gov.uk/Topics/ArtsCultureSport/arts/GaelicLanguage Social Enterprise The Scottish Social Enterprise Strategy (2007) and the Enterprising Third Sector Action Plan (2008) provide support for the third sector. The Government strategy is one of raising the profile and demonstrating the value of social enterprise, opening up markets to social enterprise, increasing the range of finance available to social enterprises and developing the trading capacity of social enterprises. The DDG proposal chimes exactly with Government social enterprise policy. http://www.scotland.gov.uk/Publications/2008/06/19085003/0 Sustainable Development Sustainable development is integral to the Scottish Government's overall purpose - to focus government and public services on creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth. The DDG proposal has the three legs of the sustainable development stool integrated to its core – economic, social and environmental. http://www.scotland.gov.uk/Publications/2011/09/13091128/0 Highland Coastal Strategy The Highland Council coastal strategy recognised that: “The north coast has a distinctive character but it is the least accessible of Highland’s three coasts from the main centres of population in the south. It has experienced higher than average levels of net out-migration in recent decades and the main planning challenge here is to sustain the viability of key settlements and encourage diversification in the local economy”. The strategy particularly encourages the development of facilities which can extend the tourist season, the marine leisure industry and the opportunities developing in the renewables sector. It specifically recognised the potential of a slipway development at Loch Eriboll and the potential strengthening of the shellfish industry in the loch and its integration with other sectors. http://www.highland.gov.uk/downloads/file/1062/highland_coastal_development_strategy In summary, EU, UK, local and national government, and their key agencies, have strategic objectives focused on helping rural and remote communities achieve equitable access to amenities regarded as normal elsewhere, and focused on helping build capability and sustainable communities. DDG’s plans for the community owned harbour fall squarely into this policy context. Loch Eriboll Harbour Business Case Page 10 5.2 Market Analysis 5.2.1 Leisure Boating Scotland sells itself as one of the top sailing destinations in the world. This is as a result of a combination of ‘open sea’ conditions linked to the large number of islands, bays and anchorages, giving sailors the opportunity to test their abilities in varied conditions with the option to seek shelter at any time. The market has continuously developed over the last 20 years: The roads infrastructure into Scotland from England has improved significantly enabling quicker access to the Scottish market The advent of low cost airlines has resulted in boat owners from all over the UK now being attracted to berth their boats in Scotland. This means that you are just as likely to see someone from the south of England berthing their boat in Scotland as local Scots. Since 1994 the long term marketing of sailing in Scotland has improved the awareness of the product and increased the number of English and overseas boats visiting the Country. The large UK players such as Sunsail and Neilson don’t currently offer a Scottish product, though evidence shows the demand is increasing. There are several small sailing operators in Scotland whose sailing itineraries would fit with Loch Eriboll, if the harbour facilities were suitable (e.g. Classic Sailing, Western Isles Sailing). There is also the opportunity to become a “base” for a sailing company, but the remote location would require a very niche client. The National Survey of Marine Recreation and Tourism may well have an impact, to be published until November 2015. Berthing rates tend to be considerably cheaper than similar facilities on the south coast. There has been a marked increase in the number of pontoon berths being developed throughout Scotland but particularly in the Highlands and the Northern Isles. As boat owners get more familiar with Scotland as a result of repeat visits, the demand for new destinations has increased, which has led in many cases to the current increase in new pontoon berths in more remote areas. Report ‘Sailing in the Clyde Estuary’: A Market Assessment, Economic Impact Study and Action Plan – McKenzie Wilson Partnership. This increased business has and will be absorbed efficiently as new pontoon facilities have increased throughout Scotland. Many boats based in the Clyde and the West Highlands tend to graduate their experiences annually by sailing further west to the Hebrides and north to the Orkney and Shetland Islands as their crews seek new challenges and different itineraries. This growing trend tested the availability of pontoon berths in many parts of Scotland. Previously, the lack of pontoons and moorings in vast regions such as the far North West Highlands may well have inhibited the movement of boats north to the rapidly developing new cruising areas around Orkney and Shetland. It is important for everyone to remember that cruising boats prefer to transit between marinas and harbours that are not too far apart. Six to eight hours would normally be the maximum time that a skipper would want to make passage and in many cases a shorter period of four to six hours sailing would be more preferable. Loch Eriboll is Loch Eriboll Harbour Business Case Page 11 around 30 miles from Kinlochbervie. So with good sailing conditions and a favourable tide, a transit of around 6 – 8 hours would be possible. Loch Eriboll’s Strategic Location: The most popular sailing areas in Scotland are on the West Coast and in particular in the West Highlands. However, the marina facilities in Orkney have attracted much interest from sailors throughout the UK and Northern Europe. The increased activity from Northern Europe is also creating greater demand for safe havens on the East Coast and in the North West Highlands. In the north, the Caledonian Canal has been a major factor in attracting new European boats to visit the West Highlands, the Western Isles and Orkney and Shetland before returning to their homeports. Last year 1,305 boats transited the Caledonian Canal (ref: Scottish Canals office manager, Inverness). Staff at Inverness advised that this figure is fairly static from year to year but advised that revenue is up as many of the transit boats are longer and wider. The geographic location of Loch Eriboll is very important and this will affect its potential in relation to neighbouring safe havens and its role with the wider Scottish marine leisure industry. New pontoons located in more rural settings cannot be considered in isolation as the quality, number and location of other similar facilities within reasonable cruising distance of the marina invariably affect their success. Recommendations in this report are based on these factors and also set out to qualify the impact that Loch Eriboll could make on the sailing sector in the northwest Highlands and the influence that these new facilities could have in attracting new waterborne visitors to the area. It should however be noted that if the quality and range of the facilities at the new marina do not meet the expectations of the customer, Loch Eriboll will not attract the affluent sailing and cruising market. It is therefore important that any new facilities are pitched correctly at the market place and not compromised by a lack of finance or local factors that may inhibit the provision and operations of these services. The availability of water depth at Loch Eriboll meets the requirements of modern deep keelboats and the position of the safe haven will help sailors who wish to cruise around between Stornoway, Lochinver, Kinlochbervie and Orkney will enhance the cruising potential of the North West Highlands and help to create a ‘necklace’ of better facilities linking the West Coast with the Northern Isles, the East Coast and the Caledonian Canal. Loch Eriboll is strategically placed as it provides an additional alternate for vessels transiting between Orkney, the Western Isles and the West Highlands. Visiting Boats in the North Highlands: Research into the movement of leisure craft tends to vary, however, we are able to compare some basic figures from 2004 with approximate numbers from 2013 based on interviews with harbour masters. Location Visiting Boats 2004 Ullapool Lochinver Numbers very low 100 Loch Eriboll Harbour Business Case Visiting Boats 2013 145 163 Page 12 Stornoway Kinlochbervie Kirkwall 100 50 478 750 95 751 It should be noted that these figures relate to visiting boats and not visiting boat nights. In most cases boats will stay for more than one night and in the case of Highland Council owned harbours, such as Lochinver and Kinlochbervie, they only sell a 48 hour ticket. The growth of visiting boats to Orkney and Western Isles in particular has been very strong in the last ten years. The installation of pontoons at Eriboll would give more confidence for sailors to make Orkney-Western Isles journeys. Loch Eriboll Market Forecast: The harbour will: Standardise its pricing with Highland Harbours Attract a mix of seasonal & visitor berth holders Attract a mix of local and visitor craft Base forecasts on a conservative baseline with conservative growth. We have based our assumptions in the financial forecast for the leisure market on the following: Telephone & face to face survey of immediately local leisure boat owners utilising Highland Council pricing policies Discussions with specialists in the Scottish marine leisure market (Mckenzie Wilson & Badachro Marine) Discussions with Crown Estates Commission staff (Paul Bancks & Joan McGrogan) Interviews with harbour masters at 6 comparator harbours Interview with the Highland Council Harbour Manager A post initial research review by “fresh eyes” (appendix 3). Our assumptions are initially low, with a conservative build in numbers over 5 years. 5.2.2 Business Users The following groups of people and businesses have been identified as potential users of the harbour facility. This market information is based on: face to face and phone interviews with all relevant existing businesses (incl. fishing, boat trips, local transport, boat builder) face to face interviews with all willing residents near proposed site A review of earlier reports on the harbour development. During the interviews we discussed the potential pricing as well as services required at the harbour (berthage, wharfage, slipway etc.). Details of the survey questionnaire can be found in the appendix. Creel Workers There are currently 1 full time and 2 part time people working on creel boats in the area. The harbour development would provide sheltered boat facilities and easy access to the water, easier landing of catch straight from the boat and loading and Loch Eriboll Harbour Business Case Page 13 offloading in comparative ease. Anecdotal evidence suggests that employment could increase to 5-6 people, based on the current village demographics. This potential to increase the volume of production could increase in the viability of the jobs for example, by leading to product uplifts being made locally as opposed to workers having to take their produce to a central pick up point. Fish Farms e.g. Scottish Sea Farms There is currently one major fish farm on the Loch which is owned and managed by Scottish Sea Farms. It currently employs 6 staff. The fish farm has operated for approximately 30 years. However, they have indicated that they could have a requirement to use the harbour depending on how their fish farm develops in the future. Their basic requirement would be a slipway that is accessible at all states of the tide, but also a pier that is wide enough for lorries to drive down so that feed bags and mooring components can be unloaded directly onto the workboat. Currently all harvest fish are shipped away live for killing and processing in Shetland. If the harbour development was big enough then a mobile harvest station could be positioned on the pier and the fish sent down to their factory in Oban for processing. If the pier was suitable for their operations then there could be a possibility for 1500 tonnes to be harvested during a 6 month period every 2 years. However, for this option to be considered there would need to be a minimum draft of 5m at SLW over the length of the harvest vessel (40m) The pier would also need to be wide enough to allow the fish tankers to reverse down it. Careful harbour management would be required to ensure that the conflicts between “industrial” and “leisure” uses of the harbour are minimised. Good models of this approach can be seen in Highland Council’s NW Highlands harbours. Mussels e.g. Loch Laxford Seafood Ltd Loch Laxford Seafood Ltd (LLSF) is a leading member of the Scottish Shellfish Marketing Group, which supplies all retailers in the UK. They have a considerable interest in the development of the harbour. Loch Eriboll is an excellent loch for growing mussels once they are established, as it has high nutrient levels and good water currents. LLSF acquired two mussel farms from Caspian Shellfish Ltd in 2009, when that company ceased operating in Loch Eriboll. The leases were operated during 2009/10 in order to harvest the growing crop which was also acquired. However, the difficulties of obtaining mussel seed settlement in Eriboll, and operating a mussel farm vessel in the loch without a harbour or sheltered anchorage, resulted in cessation of mussel production . Since then the leases have been used mainly for conducting trials in order to try and establish a reliable culture system for the loch. In 2013, LLSF applied for and obtained a seed collecting site in Loch Glencoul to supply those other leases it owns, such as the sites in Eriboll, where there is difficulty obtaining a reliable seed settlement. Now that the seed supply issue has been overcome, the major difficulty in establishing a reliable mussel operation in Eriboll is the absence of a pier and sheltered mooring. Loch Eriboll Harbour Business Case Page 14 One of the risks to mussel farming is the presence of naturally occurring biotoxins in the water during the summer months, which can close harvesting for health reasons. During 2013 for example, all the lochs in the northwest and in Shetland – which together comprise the bulk of farm production – were closed for a period of over two months. This starved the SSMG processing factory in Bellshill of much of its regular supply. In mid-August, when the west coast sites in Lochs Inchard, Laxford, Glendhu, and the Shetland farms were all closed due to the presence of the DSP biotoxin, a sample was taken from Loch Eriboll which showed that it was clear. Had the Eriboll sites been operating, a major difficulty would have been avoided, and a significant loss of production and factory revenue avoided. The leases that LLSF own are easily capable of producing 150 tons of mussels per year of approximate farm gate value of £135k. This level of production will support three FTEs for the mussel operation itself. It will also contribute to the local economy through purchasing of services and supplies – e.g. boat and machinery maintenance and repair, fuel, and most significantly, transport of production to the SSMG processing factory. Loch Eriboll has the capacity to produce 500-600 tons of mussels per year. LLSF currently hold 3 licenses and there are 6, licenses held in total for the Loch currently. LLSF envisage producing an additional 50 tons per annum, in total, 200 tons. Production could be more than the existing 2 LLS leases because other mussel licence holders may ask LLSF to operate the lease under contract (or may wish to pass the lease on). This would save huge set up and learning curve for other licence holders Therefore revised figures could be 200 tonnes for LLSF, (4 jobs). £950 per ton (farm gate price) so potential income £190k for LLSF The boat would be stationed at Eriboll harbour for 6 months of the year Demand for mussels is strong – current businesses cannot meet all demand. Previously, several other mussel farms, leased to local businesses were forced to close because of safety and logistical issues between the shore and the loch. A harbour facility would remove these issues and the indication is that at least one other business would be seeking to resume operation with an anticipated 70 tonnes harvest per annum. Oyster Farm There is not currently any oyster farming in Loch Eriboll. There is one interested party who is currently in the process of applying for planning permission for an oyster grow-out farm in Kyle of Durness. However, Loch Eriboll is considered to be a good nursery for oysters and good for the “cleaning” phase. An operation in the Loch would need to be supported with a land based shed for cleaning near good quality water. 5.2.3 Pelamis Pelamis went into administration in November 2014 and closed fully in December 2014. Pelamis was the Edinburgh based inventor, designer, manufacturer and operator of the Pelamis wave energy machine. Pelamis Wave Power was privately Loch Eriboll Harbour Business Case Page 15 owned and had raised some £45m to fund the development of Pelamis technology from a variety of backers, in addition to approximately £19 million revenue from sales and services. as well as a degree of government funding. In 2010 Pelamis Wave Power was successful in securing a seabed lease option from The Crown Estate at Farr Point, as part of the world’s first leasing round for marine energy projects. The wave energy license has now been transferred to HIE which has established a public innovation company “Wave Energy Scotland”. There are no current development plans for Pelamis or other wave energy projects in the area. Since the demise of Pelamis, Aquamarine Power has called in administrators to manage the business and to seek a sale or further investment. The company had already downsized operations during 2014. The Pelamis system did not require it to come out of the water for servicing, therefore Loch Eriboll was a sufficient base, but most other devices would require larger on-land servicing facilities for which Loch Eriboll is not suitable. A replacement for Pelamis at Loch Eriboll is unlikely. 5.2.4 MoD & Supply Boats MoD Cape Wrath is a significant military installation adjacent to Durness. Loch Eriboll is an important resource for naval training exercises, particularly for weather avoidance and aspects of amphibious and specialist training activity. This forms part of exercises around the North West coast which take place for three two-week periods per year. Loch Eriboll has for many years been used as a deep water anchorage by the Royal Navy. We directly discussed with MoD staff at Cape Wrath and their Property Advisor their potential usage of the harbour. We discussed prices and services required. They indicated that they would take two annual berth tickets for rigid inflatables with an expectation of additional usage related to their annual military exercises. Supply Boats We talked to GulfMark, a major support vessel supplier in the North Sea. They indicated that whilst Orkney and East Coast harbours would be preferential, there would be a role for a small number of supply vessels to be stationed at Loch Eriboll, given the potential developments in the oil and renewables industry west of Orkney and in the Pentland Firth. There are a couple different types of vessels within the OSV market that would potentially make use of a harbour at Loch Eriboll. GulfMark own and operate 31 OSVs from the North Sea. They specialise in Platform Supply Vessels (PSV) and Anchor Handling Tug Supply vessels (AHTS). These are two of the most common vessel types, although within the OSV market you also have tug vessels which are much smaller and Dive Support Vessels (DSV) which can be much larger which far deeper drafts. Loch Eriboll Harbour Business Case Page 16 We have anticipated that the harbour would build to 2 supply vessels by Year 4 of its operations. Again, a conservative baseline has been utilised, particularly since the international downturn in oil markets. 5.2.5 Cruise Ships To date there has been no adequate facility to enable larger cruise ships to berth in Loch Eriboll. Although Loch Eriboll is a deep water sea loch it is unlikely that it will attract cruise ships to berth there regularly. Stornoway however had 40 cruise ships last year and Orkney attracts around 80 vessels annually. The difficulty currently in Loch Eriboll includes the following: No alongside berth resulting in any visiting ships having to anchor and use the ship’s tenders to get passengers ashore, which is a time consuming and costly exercise for ships A lack of quality visitor attractions within a two hour maximum radius of the anchorage Access to luxury coaches for shore excursions resulting in vehicles having to be brought to Loch Eriboll from other parts of the Highlands Single track roads, which limit the speed and movement of coaches thereby reducing further the travel range to attractions It is therefore unlikely that large cruise ships would choose to anchor in Loch Eriboll when they can get alongside a harbour berth at Stornoway or Orkney. However, there are a small number of ‘explorer’ ships, which may be interested in visiting a more remote area. We identified the Hebridean Princess as one such ship and, based on our discussions with them, have built in an annual visit from them building to two visits later on. The Hebridean Princess is currently active in this marketplace and usually visits Loch Eriboll as an overnight stop over by dropping anchor, approximately twice a year. They have indicated that they would be very encouraged by a development in Loch Eriboll and have considered this to be an unmet opportunity for their clients in previous years and have been seeking a suitable landing during this time. The main requirements of these companies will be for an opportunity to drop anchor and to be able to transfer passengers in small boats to the shore. They are not seeking to bring the vessel alongside a harbour and they avoid slipways and harbours due to impact of the tides. Transport access to the road will be necessary to enable the passengers to be collected by a coach and taken to visitor sites, for example, they may land for 3-4 hours for passengers to visit Smoo Cave & Durness Golf Course. Other than that, their requirements are relatively minimal. In the case of the Hebridean Princess, they will dine on board and therefore local facilities will not be key. Smaller boats exploring north, for example Northern Lights Charters, who currently visit Loch Eriboll, indicated that they are very cost dependant and cannot meet the fees of the larger harbours. If these were affordable, they would be keen to take on water and recycling facilities would be excellent. However, they can only take on water if they are berthed. 5.2.6 Ancillary Services Loch Eriboll Harbour Business Case Page 17 Ancillary services include: Slipway Fuel Ice Toilets/showers Seasonal Boat storage Slipway Numbers of anticipated usage are based on: Our business survey Our local leisure craft users survey Tourist boat numbers identified by local businesses We have built the numbers annually on a conservative basis influenced also by the opinions of the marine leisure specialists whom we consulted. Pricing was based on the Highland Council annual charge and additionally, a weekly visitor ticket price. Fuel Fuel consumption was based on: Interviews with the Highland Council Harbour Manager Interviews with local business and leisure boat owners. Discussions with Pelamis fuel need related to their Multi Cat which are now redundan. We have anticipated a £0.02 per litre profit based on the advice of the Highland Council Harbour Manager. Ice Ice requirements were based on: Indications of need from Loch Laxford Seafood Highland Council pricing Profitability ratios from the ice machine manufacturers Toilets and Shower Needs We have based the shower income on very conservative estimates: Forecasts of external leisure craft berthing x two people per day Pricing at £1 per use Seasonal Boat Storage Based on: Local business survey Local leisure boat survey Marine leisure specialist information Pricing based on Highland Council rates. Loch Eriboll Harbour Business Case Page 18 5.2.7 Comparator Harbours We discussed the model operations of Highland harbours with: Stornoway Pier & Harbour Commission (Harbour Trust), Lochinver Harbour, Kinlochbervie Harbour Orkney Marinas, Ullapool Harbour and Scottish Canals (Inverness). Additionally, we talked with the Highland Council Harbour Manager. Areas covered included: Costing and Pricing Leisure craft usage and forecasts Fishing and support vessels Ancillary services Visitor spend levels Our forecasts, costing and pricing have all been influenced by these discussions. 5.2.8 Café See attached appendix 5.1 for detail. Market Research To enable a business model to be developed for the café, we carried out market research into the potential demand and current service offering in the area for food and beverage facilities. Competition: Market research on the café facilities in the neighbouring areas has been carried out and approximately six businesses were identified, these were: Cocoa Mountain Café White Heather Tearoom Smoo Cave Hotel Sango Sands Oasis Restaurant and Bar Examples on A836: Betty Hill Cafe Weavers Café, Tongue They offer a range of food and beverages suggesting an average spend of approximately £5.00 per person. There are a limited range of facilities and several opening in the summer season only. Visitor Traffic: To provide an indication of the volume of traffic in the area, we examined the Road level Annual Average Daily Flow (AADF) estimates. These indicate an average of between 429 and 526 motor vehicles passing on average per day. We have based our customer numbers on an average 3% of the average of the road traffic flow statistics. Geographical Advantages On the North Coast 500 route Sited within the Geopark Proximity to a SSSI Proposed CHARACTERISTICS: View Loch Eriboll Harbour Business Case Page 19 None of the cafes in the area take full advantage of the “view”. A café with lots of natural light and a view of the Durness coastline or scenery would be a unique sales point. Local Produce None of the café menus in the area reflected their location. A café with a simple specials board with local produce e.g. mussels, would be a draw to tourist and locals. Theme None of the cafes in the area reflect the local landscape and culture. A café that combined a Scottish and coastal themes would attract tourists. Gift Offering There are good quality, reasonably priced, locally made craft gifts that could be sold in the café at a reasonable margin. Information/Heritage The tourist information office in Durness focuses on a huge area of the Highlands. It would be beneficial to have an offering that purely focused on Durness, current and heritage related (see next section). Outdoor Seating Simple pub benches on a patio. Excellent Customer Service Friendliness and efficiency. Some customers will be short of time if they have arrived on a coach trip. Processes should be in place to deal with orders quickly and efficiently. Proposed Café Income/Expenditure INCOME %age of customers Spend Buy a coffee 30% £2.00 Buy a coffee and cake Buy a drink and food Buy a gift 20% 50% 5% £3.50 £8.00 £4.00 EXPENDITURE Food and beverage Staffing Costs April - Sept 9 - 5 (7 days a week) Oct-Mar 10 – 2 (5 days a week) Gifts Overheads Total income PA 40% cost £8 per hour plus 20% on cost. £9.60 per hour. 8 hrs per day. £307.20 per day 3 Staff (183 days per year) 4 hours per £76.80 day. 2 Staff (185 days per year) 50% cost 10% of turnover £10,950.00 £12,775.00 £73,000.00 £3,650.00 £100,375.00 Annual Total £38,690.00 £42,163.20 £7,104.00 £1,825.00 £10,037.50 £99,819.70 The café will operate as a social enterprise and as such will be aiming to provide both a social and commercial return to the organisation. Based on the market research above, the estimated number of customers is conservative. It will have the Loch Eriboll Harbour Business Case Page 20 potential to provide important employability opportunities for those entering the workplace, with work placements being provided and volunteer roles being available. We have not anticipated that the café will be a major net contributor to finances, however, it will “wash its face”. Café’s Potential Expansion: Micro Brewery/Distillery Although there are an increasing number of micro-breweries/distilleries and real ale is reaching unprecedented levels, there does not seem to be a deceleration in the market place. Small, unique, local and lifestyle projects are en vogue and in the Highlands: Rock Rose Gin, John O’Groats Brewery and the rebirth of Wolfsburn Distillery . They are also benefitting from Scotland’s increased focus on food and drink, becoming internationally renowned for the quality and variety of its food and drink. Drinkers want to experience the location in the bottle. This potential lends itself to Durness. The marketing message can paint pictures of the coastline, landscape and uniqueness. There is potential to create a product to piggyback on the North Coast 500 marketing initiative. Issues to bear in mind: Branding is key: all micro-breweries/distilleries have a brand story. Product portrayed as a luxury item that is worth a premium price. All follow the trend of independent and boutique, rather than mass market products. Online presence is mainly high quality websites. Presence at events, creating your own events. All have good social media presence, Facebook as a minimum, and some have twitter. All have email signup. Tours are reasonably common, but “visitor centres” are less common for this size of business. Many state they will build a visitors centre as a second phase of development. Trend for locally sourced and produced food and beer has moved across to spirits. Applications for distillery licenses in the UK have trebled over the last year (from 20 to 65 in 2014-15) Loch Eriboll Harbour Business Case Page 21 Visitors spent almost £50m on distillery tours and in the shops and cafes, almost double the spend in 2010. An opportunity exists to develop a café with heritage offering linked to its own micro-brewery/distillery in Durness. A unique offering aimed at increasing visitor spend and stopping time. Appendix 5.1 details financing and legal options for the proposal. 5.2.9 Culture & Heritage A full outline of the Heritage aspect of this plan can be found in the appendices. We carried out a desk based review, interviews and focus groups with local people and mapped current heritage offerings. Research and site visits have shown that Durness and surrounding area is rich in local heritage from Geology Bronze Age and Iron Age structures to Norse and early Gaelic influences, Medieval Christianisation to Clearances, to more recent marine history on Loch Eriboll to name a few. The visitor to Durness finds comprehensive outdoor display panels, a Tourist Information Centre with ample information, brochures and books about the area and places to visit such as Smoo Cave or the John Lennon Memorial Garden. There is neither a shortage of information, nor of places to visit for this small, dispersed community of 400 in the most north-westerly corner of mainland Britain. The information available varies from professional display panels to home-made signs and brochures. In the current financial climate heritage offerings have little direct commercial benefit but are a valuable source for local pride, activity, tourism. They inform, engage and enhance the visitor’s experience to the area. Based on our research, the planned heritage structure should be envisaged as a multifunctional space (office, hospitality, information centre, meeting space, harbour facilities, training space, community facility etc.). Heritage offerings can be integrated easily into this structure and its environs. They can be made available by means of display (panel, objects, interactive, digital) or activity. Walking trails, places of interest or activities out with the structure can be advertised to enhance the offer. 6.0 Loch Erribol Harbour Plan 6.1 Background and Vision As we have previously described, Durness is an isolated, fragile, community with limited services. The population is aging and declining in numbers. The harbour project was developed by community members to assist in reversing this situation. DDG is planning to build a new harbour and associated services which will integrate a social, economic and cultural approach towards regeneration. Through this project, the DDG aims to: Provide a community owned and run assets Create a financially self-sustaining businesses for the regeneration of the economy – creating high grade employment opportunities, training and volunteering opportunities Loch Eriboll Harbour Business Case Page 22 Develop a stronger, more cohesive community with an improved economic, environmental and social future By embarking on these plans, DDG aims to: Halt population decline Create a younger demographic Reverse outmigration, and Build a socially inclusive and economically viable community based on environmental best practice. 6.2 Plan detail Situation Loch Eriboll is the only deep-water sea loch on the north coast of Scotland. It is 15.5 km long with a surface area at high water of 32.4 sq.km. Its average depth at low water is 26m and its maximum is 68m. The Loch can be distinguished from most other sea lochs in the Highland area by its northern aspect and its alignment in a NNE/SSW direction and has, for many years, been used as a deep water anchorage by the Royal Navy. There is significant salmon and mussel farming interests at Loch Eriboll which provide important employment opportunities. There is potential to increase this and in the future. Expansion is limited by the current harbour facilities on the loch, constraining potential for growth. At the same time tourism in the Durness area is enjoying a period of growth, and there is considerable potential in developing new tourism services that offer greater financial returns per visitor than are possible simply through accommodation provision. Proposed Development A number of possible sites have been explored, but the preferred option, following from previous work by DDG, is at Port Chamuill, approximately one kilometre north of the old Portnacon Pier (a facility too small for today’s requirements and in private ownership with no public rights of use). A rough driveable track connects the shoreline with the A838 public road at this point, and the area is already used as a launch point for small fish farm boats and for storage of fish farm equipment. There is currently no harbourage on the Loch Eriboll shore that is accessible to boats at all states of the tide. The priority is therefore to create a facility with moderately deep-water access at all times. In addition there is very little in the way of proper sheltered harbourage in certain wind conditions, and this greatly hampers fish farm operations at such times. The intention is therefore to build two breakwaters so as to provide a sheltered useable harbour in all conditions. The main features of this infrastructure development are: Two breakwaters A floating pontoon mooring system for commercial and leisure craft within the breakwaters. A slipway Improved shore facilities – Café, toilets, shower block, laundry, telephone and broadband with the added attraction of local/heritage information. The landowner of Rispond Estate has agreed to a 99 year lease for the site of the harbour and shore facilities for a ‘peppercorn’ rental. In addition he will gift the materials for the Loch Eriboll Harbour Business Case Page 23 construction of the breakwater. 6.3 Capital Costs We have based this plan on the following anticipated costings: Planning & Design: £125000 Project Management: £34192 Breakwater, pontoon & café, office/toilet construction: £4 million 6.4 Financing the Plan It is envisaged that the plan will be financed in the following manner: Item Planning & Design Project Management Breakwater etc. Funder HIE/Trusts HIE/Trusts HIE Coastal ComBreakwater/Café/Toilets munities etc. Fund/BLF GCA Breakwater etc. ERDF Amount £125000 £34192 £1000000 £1500000 £1500000 Highlands & Islands Enterprise DDG is an account managed organisation via HIE. HIE has funded the costs of the local Development Officers and the majority of the initial costs related to the harbour development market exploration. European Funding The EU have part funded similar projects in the Highlands and Islands. Potential areas for accessing this funding include: http://ec.europa.eu/maritimeaffairs/policy/coastal_tourism/index_en.htm http://www.scotland.gov.uk/Publications/2008/07/29142448/0 Although ERDF is currently in abeyance, the new fund will be on stream by the time DDG is ready to submit an application. The role of ERDF Priority Three in the previous programme was in supporting the sustainability of fragile areas, those threatened by peripherality, limited access to services, out-migration and a weakened enterprise foundation. “The Programme will be directed at generating sustainable local communities which are diverse, adaptable and resilient; sustainable enterprises with well-developed skills and markets; sustainable communities with confidence capability and social and economic vitality; and sustainable use of natural resources including the regions primary products, its natural environment and its cultural assets.” Key issues in ERDF included: Economic and social development should be pursued in tandem, as both contribute equally to making communities sustainable by reversing out-migration. Issues to be combatted include long-term population loss, low incomes, limited employment opportunities, dependency on a narrow and often seasonal range of economic activities, poor infrastructure, poor transport, access and adverse geography. Loch Eriboll Harbour Business Case Page 24 Priorities included: removing the barriers and lack of incentives to entrepreneurs and growing enterprises Enhancing the sustainable use of the region’s natural, historical and cultural environment. Increasing business development. Improving sustainable community infrastructure Coastal Communities Fund Applications to CCF closed in April 2014 and are not planned to reopen in the near future. http://www.biglotteryfund.org.uk/global-content/programmes/uk-wide/coastalcommunities However, the programme does exemplify an approach which could, if re-started, be utilised to support the Loch Eriboll plan. Realistically, the DDG proposal would require Highlands and Islands Enterprise, Highland Council, The Crown Estates Commission and Social Investment Scotland jointly planning a partnership approach with the local community towards delivering the harbour. 6.5 Implementation Mechanism Key Project Plan Timescales 2016/17 Planning & Design Funding in Place Initial Construction Standard Operations 2017/18 2018/19 2019/20 Staffing The necessary staffing will include project management, procurement/construction and then operational management: Procurement and Construction The procurement and construction stage will involve the commissioning of a number of construction professionals. These include: The Design Team (Architect, Engineer and Quantity Surveyor) appointed to develop the project and obtain planning consent). Also, a Construction Design and Management co-ordinator to develop the Health and Safety processes A Project Manager to oversee the tendering process, schedule the works, liaise with the contractor and certify payments. The management of the tendering process, appointment of the contractor, construction and fit out will be the responsibility of the Project Manager employed or contracted for that purpose subject to Board approval. This will be a 0.5 post for 21 months on an employed or contracted basis. Loch Eriboll Harbour Business Case Page 25 Control Systems The overall approach to Control procedures that DDG will implement include: Detailed project management plans e.g. Prince II Regular, Project Management Meetings to consider key risks and document decisions Transparent, documented administrative systems Project Management Plans The application of effective planning by DDG will militate against undue risk, reduce costs and result in a better quality building. DDG has developed a project management approach which includes: An overall plan and costing split into preliminaries and separate phases. Each phase plan includes timescaled actions and lead responsibilities, breaking down areas of work into “packages”. Additionally, each package of work will have a specification. This specification will be based on the building warrant or QS. The responsibility for delivering the plan would lie with the project manager, reporting to the DDG Board. Planning for business start post construction – Harbour Manager responsibility. Management Meetings The DDG Directors are investing responsibility for overseeing the Development in a Development Plan (DP) Sub Committee. The DP Sub Committee’s remit is to: co-ordinate all operational aspects of the development agree detail of programme planning assess options with pros and cons and make recommendations for all Directors approval assess progress and report reasons for variance to Directors approve payments monitor budget agree on variances to budget for recommendation to sub committee In short, all operational issues will be routed through the DP Sub Committee. The Sub Committee will assess options and make recommendations to the full board of Trustees. Its make-up will consist of the Internal Project Manager and selected Directors. Administrative Systems Internal Administrative Requirements in contracting will be dealt with by the project manager -issuing contracts, contract documentation, quotation details, contract issuing and management, tender processes and ethics in procurement. All will be documented. Whilst elements of this will lie with the external staff, internally, transparency and documentation in project management will be a requirement of the project manager. Governance It is envisaged that the following governance arrangements will be put in place: DDG will own the physical assets DDG will set up a wholly owned subsidiary which will be a private company. The private company will operate the harbour/cafe and covenant profits to DDG after developing a sufficient reserves base Loch Eriboll Harbour Business Case Page 26 DDG operate in a rural area which has a limited base to draw on to appoint volunteers and Directors. A concern does exist amongst locals of the potential of volunteer fatigue. This recommendation of a trading subsidiary has borne this in mind, however, the advantage outweigh the disadvantages: Protection of other DDG assets/projects against insolvency of harbour operations Protection of the harbour assets for community ownership in the event of insolvency Protection of Directors liabilities OSCR remains neutral on the governance of charity’s trading subsidiaries. Their position is that a trading subsidiary is not a charity and therefore does not fall under their remit. However, the English Charity Commission is forthcoming: (http://www.charitycommission.gov.uk/Publications/cc35d.aspx ): “As a matter of good governance [in a Charity trading Company], there should be both: at least one person who is a trustee, but not a director or employee of the trading subsidiary; and at least one person who is a director of the trading subsidiary, but not a trustee or employee of the charity. These people are described as 'unconflicted' as they have no conflict of interest in their roles. These unconflicted trustees and directors should advise their colleagues as to the proper course of action where the duties of those with dual responsibilities are in conflict. This reduces the risk of any transaction between the parent charity and the trading subsidiary being challenged or questioned.” So, DDG should as, a matter of good governance in its Charity Trading company, appoint a director to the trading subsidiary who is unconflicted. The Directors are aware that there will be a qualitative and quantitative leap in their governance role once the centre becomes operational. Key issues include: Financial Planning Budgeting: the implementation of the Trusts five year budgeting process with rolling annual updates linked to the operational plan. This would be delivered by the new harbour manager in conjunction with the DDG treasurer. Accounting: the implementation of software based accounting practise. Reporting: the establishment of a monthly reporting system which furnishes adequate financial management information to Directors linked to operational plan outputs. Harbour Set-up Three months prior to building handover, a p/t Harbour Manager will be appointed whose duties would include the planning of the opening and operational phase of the harbour; marketing ; stocking the harbour where necessary; devising appropriate operating procedures; arranging insurance, licences and other compliance issues and the rest of the operational responsibilities, as well as liaising with the community. Operational Planning Loch Eriboll Harbour Business Case Page 27 Alongside the budget, the harbour manager will develop a solid, grounded five year Operational Plan based on commitments made in the business plan and funding applications. The Operational Plan, like the financial one, would be updated on an annual rolling basis. It would address: Targets: Specific, measurable and time scaled targets for all operational business areas. Staffing: a staffing plan detailing key areas of responsibilities, reporting functions, appraisal and development methodology and targets Governance: a plan for a revised governance programme ensuring that the Trustees fully reflect the on-going changes in the community including membership participation. Finance: a clear link will be maintained between the Operational and Financial Plans. Process: the process of operational planning will be led by the manager but will have the full participation of the board and a reporting mechanism to Trust members at its core. 7.0 SWOT Analysis Strengths Strong Community Anchor Organisation Well-developed understanding of barriers to development Already an asset based organisation History of strong project and financial management (including loan finance) Detailed business plan Supportive community Opportunities Economic development opportunity with existing local marine businesses Economic development opportunity with marine leisure potential Potential “destination venue” offering Weaknesses Large Capex vs. perceived small returns No large “anchor” tenant Geographic isolation Aging population Outmigration Population decline Limited business base Volunteer ‘burnout’ and population decline may impact on stability Threats Failure to source adequate funding Design & Costing result in a prohibitive cost skillsets of local boards/committees 8.0 Impacts 8.1 Economic The economic impacts of the harbour can be summarised as follows: Jobs created New enterprises established Enterprises and Jobs supported Job Creation Construction Phase General construction Loch Eriboll Harbour Business Case Type of employment opportunity Use local subcontractors where Hours Unknown – will be in detail of QS estimates Page 28 Rock extraction from harbour shore site Project Manager Trading Phase – Centre Harbour Manager possible Use local subcontractors where possible High skill opportunity to do client side management of construction Type of employment opportunity High skill opportunity to develop the harbour Seasonal Assistant Caterers Supervisory & operational Shell Fish Additional Spend Posts* Total Operations staff Tourist staff Unknown – will be in detail of QS estimates 18 hours per week for 21 months Hours 0.2 FTE Summer season casual staff Approx. 728 hours per year initially – can rise with café growth 6 x FT 0.75 FT – 1.5 FTE 9 FTE Staff * Lochboisdale Regeneration Initiative Impact Analysis, 2010 calculated that for every £40000 of visitor spend, 1FTE job would be created. Marine leisure specialists indicate that £150 per visiting boat is spent per day. Therefore, the additional spend anticipated would be £29000 in trading Y1 rising to £58000 in Trading Y5. New Enterprises It is the intention that DDG will proactively exploit the opportunity to develop new enterprises. They will include: The harbour itself The harbour café Additional shellfish business/es. This may be simply an expansion of existing businesses. RNLI 2FTE should trial go ahead Enterprises and Jobs Supported The Trust will support the development of potential new supplier enterprises: Minibus and taxis (a business venture that could start up on the basis of incoming leisure craft) Local food & drink production e.g. potential Distillery, Brewery, Smokehouse & Bakery enterprises could receive a kick start through the harbour development Laundry service for local B&B’s and visiting craft Letting of small business units via Rispond estate 8.2 Social The social impacts anticipated as a result of the work of the harbour fall into the following areas and are detailed in an appendix: Social cohesion Equality of opportunity Voluntary activity Loch Eriboll Harbour Business Case Page 29 Culture, language and heritage The overall targets are to increase population, develop a younger demographic and to halt outward migration. Social Cohesion The key issues for social cohesion include: Creating a demographically balanced community based on incomers with skilled posts Protecting the future of the local primary school Reducing net outward migration Equality of Opportunity DDG is committed to the elimination of inequalities and the promotion of equality between women and men, as well as other equality issues such as ethnic origin, religion or belief, disability, age, sexual orientation and geographical location. Specific areas include: creating a fully Disability Discrimination Act (Equalities Act) – compliant harbour, enabling people of limited mobility to access all parts of the harbour – disabled accessible parking space, disability friendly entrance, disabled access toilet an information hub for the community and visitors alike enable elderly, infirm and disabled people a daily opportunity to drop in to the cafe for socialising Culture, Language and Heritage DDG will: curate exhibitions, interpretation and cultural/heritage activities provide for the use of Gaelic in its signage and publications; encourage the learning and use of Gaelic by staff and volunteers work with others to develop and deliver a package of guided historical/geological walks around community 8.3 Environmental DDG has recognised the importance of environmental sustainability both in the design and towards the longer term sustainability of the harbour. DDG will: Make best use local materials thus reducing travel and construction costs. Provide a highly insulated building making use of heat pumps for space heating and using local materials, readily available on-site. act as a demonstration project promoting energy efficiency and act as a model to help the community prepare for the transition to a low-carbon economy be a direct benefit to the environment by helping to reducing car travel and increasing sea travel In the café promote local food products and local supply chains helping to support local producers and encourage local sourcing of food. 9.0 Financial Summary See Appendix 9 Loch Eriboll Harbour Business Case Page 30 Loch Eriboll Harbour Forecasts Grants Ending Income Expenditure Surplus/deficit Total 2017 144,356 144,350 6 144,356 2018 4,023,600 4,022,762 838 4,023,600 2019 139,571 129,390 10,181 0 2020 142,985 139,483 3,502 0 2021 157,244 142,968 14,276 Totals 4,167,956 10.0 Appendices & Bibliography 10.1 Bibliography 10.2 List of Consultees 10.3 Review of Previous Work 10.4 Policy Background on Rurality 10.5 Café & Micro-Brewery/Distillery 10.6 Pelamis Background Paper 10.7 Market Research Background Paper 10.8 Culture and Heritage Research Paper 10.9 Financial Forecasts 10.10 Impacts summary Paper 10.11 Architectural Plans Appendices: 10.1 Bibliography Harbours & Harbour Development Policy Eriboll Aquaculture Framework, Highland Council, 2000 Loch Eriboll Harbour Economic and Social Impact Assessment, HISEZ, 2013 Marine Consultation Areas Scotland, NCC Planning Guide for Boating Facilities, RYA, Report on DDG Ambition to set up a Harbour at Loch Eriboll, GHRL 2014 Port Chamuill Technical Study, Babtie 2004 Pelamis National Renewables Infrastructure Plan, Stage 2, HIE and Scottish Enterprise 2010 Pelamis Wave Power Supply Chain Study, 2013 Farr Point Wave Farm Briefing, 2014 BRIEFING NOTE: Navigation Risk Assessment, Pelamis The Pelamis Wave Energy Converter A phased array of heave + surge point absorbers, Ocean Power Delivery Ltd Sailing and Leisure Boating Sailing in the Clyde Estuary, McKenzie Wilson, 2006 Marine Leisure and Tourism in the Highlands and Islands, CEC, 2013 Loch Eriboll Harbour Business Case Page 31 Marine Development Opportunities in Scotland, RGA Waterfront Ltd for SDI, 2008 Sailing Tourism in Scotland, Scottish Enterprise, 2010 Sailing in the West Highlands, HIE 2009 Policy & Research Highland Coastal Development Strategy, Highland Council, May 2010 A Minimum Income Standard for Remote Rural Scotland, HIE Scottish Government Economic Strategy: http://www.scotland.gov.uk/Publications/2011/09/13091128/0 Scottish Government Volunteering: www.scotland.gov.uk/Publications/2004/05/19348/36993 Scottish Government Gaelic Language Strategy: http://www.scotland.gov.uk/Topics/ArtsCultureSport/arts/GaelicLanguage Scottish Government Social Enterprise Strategy: http://www.scotland.gov.uk/Publications/2008/06/19085003/0 Scottish Government Sustainable Development Strategy: http://www.scotland.gov.uk/Publications/2011/09/13091128/0 Funding http://www.hipp.org.uk/files/downloads/download529.pdf http://ec.europa.eu/maritimeaffairs/policy/coastal_tourism/index_en.htm http://www.scotland.gov.uk/Publications/2008/07/29142448/0 http://www.biglotteryfund.org.uk/global-content/programmes/uk-wide/coastal-communities Other Trading Subsidiary Guidance: http://www.charitycommission.gov.uk/Publications/cc35d.aspx Eskdale Development Group Business Plan, 2013 Lochboisdale Regeneration Initiative Impact Analysis for HIE, 2010 Outline Development Plan for Cape Wrath, HIE 2013 Café/ Micro-Distillery/Brewery References: Community Food and Health (Scotland): http://www.communityfoodandhealth.org.uk/ Café Sunlight is a community interest company: http://cafesunlight.org.uk/ Inverness social enterprise café http://www.cafeartysans.org.uk/ Glasgow social ent café : http://www.gsen.org.uk/news/case-studies/the-luv-caf/ Bike themed social ent café : http://www.socialenterprisescotland.org.uk/our-story/directory/422 Balnakeil report: http://www.developingdurness.org/uploads/2/1/1/5/21151184/8015_balnakeil_final_190314_final. pdf How to start a coffee shop: http://www.howtostartacoffeeshop.co.uk/milk-and-coffee-costexample.html Sources Tourism Intelligence Scotland http://www.tourism-intelligence.co.uk/ “At Your Service” A practical guide to delivering the best food and drink experience in Scotland. Visit Scotland - The key facts on tourism in 2013 Report http://www.visitscotland.org/pdf/Tourism%20in%20Scotland's%20Regions%202013.pdf Tourism in Northern Scotland 2011 - http://www.visitscotland.org/pdf/Tourism%20in%20Northern%20Scotland%202011.pdf Business Register and Employment Survey 2011 Loch Eriboll Harbour Business Case Page 32 Traffic Figures: http://www.dft.gov.uk/traffic-counts/cp.php?la=Highland http://www.ourplacewye.org.uk/uploads/running-a-community-cafe.pdf HIGHLANDS AND ISLANDS ENTERPRISE - CAITHNESS AND SUTHERLAND - SERVICED ACCOMMODATION NEEDS OF BUSINESS TOURISM REPORT - October 2010 List of sources for Distillery materials: http://scottishcraftdistillers.org/membership/member-distilleries/ 15 members listed with websites. http://foodanddrink.scotsman.com/drink/gin/15-scottish-gins-we-recommend-you-try/ - 15 Gins http://foodanddrink.scotsman.com/drink/everything-you-need-to-know-about-scottish-vodkas/ - 4 vodkas http://www.heraldscotland.com/life_style/13117869.Micro_distilling_Small_is_beautiful_for_iconoc lastic_new_breed_of_distillers/ http://www.bbc.co.uk/news/uk-scotland-south-scotland-23003748 - new distillery funding http://www.spiritofspeyside.com/news/299_a_whole_new_meaning_to_diy_micro_distilleries_in_s peyside http://www.bonappetit.com/drinks/article/scotland-gin http://imbibe.com/news-articles/spirits-cocktails/vodka/featuresgetting-into-spirit-rise-rise1129/ http://www.economist.com/node/16889440 - micro distillery market http://www.sipsmith.com/blog/articles/regional-british-gin-distilleries http://foodanddrink.scotsman.com/drink/gin/15-scottish-gins-we-recommend-you-try/ 10.2 List of Consultees Durness Development Group, Staff and Directors Local Leisure Boat owners x 19 Local Water Based Business Owners x 5 Pelamis Wave Energy x 2 staff Crown Estates Commission x 2 staff Badachro Marine McKenzie Wilson Scottish Sea Farms Durness Grazings Committee Bidwells Fraser Stewart Architect Wallace Stone Loch Laxford Shellfish Ltd Highland Council Harbours Manager Rispond Estate RYA Scotland RNLI Local people interested in Heritage Offering x 5 Loch Eriboll Harbour Business Case Page 33