CV / Resume – Syed Akbar Ali
SYED AKBAR ALI
Cisco Network Engineer with emphasis on data and voice networks.
syedakbarali5@gmail.com
Kuwait: +96569602492 , +96597212671
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Description
Network Engineer with emphasis on data and voice networks. I am a highly motivated
Network Professional with a passion for Cisco technology providing strong customer support
and quality results in the design, implementation, and support of Cisco technology in both
data and voice Strong work ethic, commitment to quality standards, and excellent
communication skills yielding positive results for clients.
Active IT Certifications
CCVP
CCNA Voice
BCMSN
CCNA
Cisco Certified Voice Professional
Cisco Certified Network Associate Voice
Building Converged Cisco Multilayer Switched Networks
Cisco Certified Network Associate
MCP
MCSA
MCSA+ M
MCITP
MCITP
MCTS
MCTS
MCTS
Microsoft® Certified Professional
Microsoft® Certified Systems Administrator on Microsoft Windows Server® 2003
Microsoft® Certified Systems Administrator: Messaging on MS Win Server® 2003
Microsoft® Certified IT Professional
Server Administrator on Windows Server® 2008
Microsoft® Certified Technology Specialist
Windows Server® 2008 Active Directory, Configuration
Windows Server® 2008 Network Infrastructure, Configuration
Cisco and Microsoft Training Certificate
CCNP
CCNA
MCSE
A+
Cisco Certified Network Professional
Cisco Certified Network Associate
Microsoft Certified Systems Engineer
Diploma in Hardware and Networking
Educational Qualification And Work Experience
Examination Passed
Year
Board / University
Bachelor of Electronic & Computer Science
2002
Osmania University
Work Experience
Over 8+ years of IT experience in System and Network Engineer.
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CV / Resume – Syed Akbar Ali
Core Networking Skills
Networking Hardware
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Routers: Cisco 1800, 2600, 3600, 3700, 3800, 7500
Switches: Cisco Catalyst 6500 series, 3750, 3550, 2900 series switches and 3Com.
Server : MCS 7825, 7835, MCS7845
Voice over IP
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Hardware: Cisco Voice Gateways and IP Phones.
Software: Cisco Unified Communications Manager and Several Soft-Phones.
Protocols / Codec’s: SIP, H323, MGCP, SCCP, G.729a/b, G.711u/a
Deployment and management of Cisco Call Manager 4.x, 5.x, 6.x and 7.x Series
Installation, Management and Monitoring of Call Manager Cluster and Voice Gateway
Administration and Troubleshooting of Cisco Call Manager and Voice Gateway
Registration of IP Phone’s, Conference and ATA’s with Call Manager.
Configuration of Call Signalling Protocols on Voice Gateways H.323, MGCP, SIP and SCCP
Routing
Static Routing, RIPv1, RIPv2, IGRP, EIGRP, OSPF, BGPv4, IPv6, Policy Based Routing PBR, Route
Filtering, Redistribution, Summarization
Switching & Bridging
Catalyst CatOS and IOS based Switches, VTP, STP, RSTP, Trunking, VLAN, ISL, 802.1Q Trunks
Layer 3 Switches, Logical Ether channels.
LAN
Media: Ethernet, Fast Ethernet, Gigabit Ethernet, Tengigabitethernet, FDDI, Token Ring, ATM LAN
Emulation Network Analyzers: Ethereal, Ether Detect, Sniffer Pro and others.
WLAN (Wireless LAN)
Cisco Aironet APs and Bridges 802.11a, 802.11b and 802.11g standards, Cisco Wireless LAN
Solution, Cisco Wireless Mesh Networking
WAN
Leased lines 64k - 155Mb (PPP / HDLC), Channelized lines (E1 / T1), Fibre Optic, Frame Relay, ATM,
ISDN, xDSL.
Various Features & Services
Cisco IOS and CatOS Features, HSRP, NAT, SNMP, SYSLOG, NTP, DHCP, CDP, DNS, HTTP,
TFTP and FTP Management, IPv6, RAS Solutions.
QoS (Quality of Service)
Implement QOS (Classifying, Queuing features, traffic policing and Policy Based Routing)
Links and Systems Monitoring Tools
Ciscoworks & MRTG (Multi Router Traffic Grapher), Cisco Unified Communication Management Suit .
General IT Skills
Hardware
HP Proliant DL380 G5 Servers, IBM Servers, Compaq ML350 Proliant Servers Dell PC and Server
hardware, TTL and CMOS, Troubleshooting,
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CV / Resume – Syed Akbar Ali
Software
MS-Office Package (Word, Excel, PowerPoint, Outlook etc.), Netscape Suite,
MS-FrontPage, Adobe Photo Shop, Dream Weaver, MS-Visio
Desktop Operating Systems
MS-DOS, Windows 3.x, Windows 95/98/ME, Windows NT/2K/XP, Win Vista and 7 Ultimate
Client / Server – Microsoft based
Setup, Operation and Maintenance of WIN NT 4.0, Windows 2K, 2K3 and 2K8 Server.
Programming Languages and Databases
C, C++, Assembler, Java, JavaScript, HTML, MS-SQL database
Professional Experience (Kuwait)
July 2007 – Present
Universe Computers Co. K.S.C.C
Shuwaikh Industrial Area, Kuwait
Network / Voice Engineer
Current Project Onsite: KGOC [Kuwait Gulf Oil Company]
Designation: Network Engineer.
Responsibilities:
Implementation and maintenance support for the Cisco Network Infrastructure.
Provide Onsite Engineering and Technical Support to Network Systems with SLA. On Call Support for
the Network Availability and service levels recorded for KGOC (Kuwait Gulf Oil Company) Network
Infrastructure. Support to the Critical and Non-Critical devices of the network Infrastructure.
Implementation and management of Cisco, Monitor Day to Day Performance & Control Appropriate
work of VOIP, Security Systems. Analyzes complex network Problems and Coordinates resolutions
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Monitor Internet utilization using Solar winds and various network applications.
Provide network connections for new workstations and IP Phones.
Perform configuration of wireless access points and support for wireless solutions.
Prepare Monthly SLA Report’s.
KGOC Network Infrastructure Elements:
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LAN Network topology and availability
Internet
Wireless
Voice
Network Security
Incident Tickets
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CV / Resume – Syed Akbar Ali
Completed Project Onsite: Oil & Gas Business Sector
Project: KNPC [Kuwait National Petroleum Company)
Designation: Network and IPT Engineer.
Responsibilities:
Implementation and maintenance support for the Cisco IP Telephony Expansion Project:
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Cisco Unified Operation Manager
Cisco Unified Service monitor 2.3
Cisco 1040 Sensors
Cisco Unified Presence Solution 8.x
Cisco Unified Personal Communicator 8-5-3 (Client)
Cisco Meeting Place 8.x
Cisco WebEx Node for MCS
Globitel Voice Recoder for IP and Analog lines
Cisco Unified Contact Express 8.x (UCCX)
Cisco Agent Desktop, Supervisor, Admin (Clients)
Preventive maintenance for the Cisco Unified Communication Manager
Cisco Voice Gateways
Cisco Right Fax
Network Data and Voice IP Telephony System Implementation / Maintenance Support.
Ongoing implementation, Administration and troubleshooting of Cisco Unified Communications
Manager with remediation work of their Unified Communications environment Also held responsibility
for the day to day upkeep of their voice and data infrastructure as well as testing of new systems.
Performed day to day support moves and changes to Call Manager Ver. 7.1. At Cluster environment
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Design and support installation for data and VOIP and wireless and other network
technologies. Install all new switches for networks and configure, maintain network services,
equipment and devices.
Responsible for full implementation and utilization of a LAN / WAN, Network Management
System solution, VOIP and or client server environments.
Manages all system back-up and restore protocol.
Pro-active administration in Network and Telecom outages.
Manage Network Infrastructure projects and phases of corporate strategic projects related to
the data & Voice network.
Work closely with network management tools, creating procedures, and training operators,
analyzing network statistics, network design, vendor management and performance monitor.
Provide implement support for the corporate data & Voice network projects and core network
infrastructure technology upgrades.
Installation and troubleshooting of network appliances, Routers, Switches and PC/Server.
Initial problem definition and troubleshooting by using diagnostic methods like ping, trace
route etc.
Monitoring Voice system and taking first action on which is related to network infrastructure.
Created updated network diagrams which showed gateways, IP Phones, call flow and network
connectivity to other sites with update documentation.
Installation and Configuration Cisco IPT Monitoring System: Cisco Unified Operation Manager
2.3, Cisco Unified Service Monitor 2.3 along with Cisco 1040 Sensor. SPAN Port
Configuration
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CV / Resume – Syed Akbar Ali
Cisco Telecommunications Skills:
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To provide assistance in all aspects of maintaining, configuring and sustaining the Cisco
Voice network, including: network design, implementation, maintenance of existing
networks, upgrading/configuration and installation of Cisco hardware.
In addition, I will utilize a broad knowledge of network communications and local area
network/wide area network (LAN/WAN) operations to ensure optimum configuration and
operation of all related systems.
Responsible for all aspects of maintaining, configuring, and sustaining the Cisco Voice
network.
Analyzes business requirements in order to design and implement an infrastructure
solution using Cisco technologies.
Designs, optimizes, implements and troubleshoots Cisco Unified Communication
Solutions including Call Processing, Voicemail, Voice Gateways and LAN/WAN
infrastructure.
Delivers related Network Engineering services associated with the planning, deployment,
installation, administration and management of data and VoIP network.
Performs other related duties as required.
Document successful implementation techniques based on industry established best
practices.
Al-Khafji Joint Operations Co. (Saudi Aramco). From 2008 - Jan 2011
Designation: Network and Voice Engineer.
Responsibilities:
Network Data and Voice IP Telephony System Implementation/ Maintenance Support.
Ongoing implementation, Administration and troubleshooting of Unified Communications Manager at
KJO Business and Community with remediation work of their Unified Communications environment
Also held responsibility for the day to day upkeep of their voice and data infrastructure as well as
testing of new systems. Performed day to day moves, adds and changes to Call Manager Ver. 5.1.3 at
Cluster environment.
Troubleshot and solved customer ticket requests such as dialing/routing issues, name/extensions
changes, and CCMuser issues. Configuration of Analog Line(STC) at Voice Gateway for KJO
Business & Community Area.
Created network diagrams which showed gateways, phones, call flow and network connectivity to
other sites with update documentation.
Worked closely with present IT staff and end users to handle internal voice issues
Provided assistance with phone discovery and interviewed several Management staff members for
initial call flow discovery of their old PABX Phone System, staged and tested new Cisco 79XX IP
phones and Expansion Modules 79XX.
Provided knowledge transfer to onsite IT department personnel on Cisco administration tasks
Troubleshot and corrected periodic issues with various data and telephony devices and worked
To ensure that the root cause of those issues were understood and addressed also performed daily
Troubleshooting of many of the user onsite and helped to resolve issues.
Installed, configured and tested the Cisco data and voice hardware. Configured 79XX IP phones And
ATA Devices. Handled installation of Cisco routers, switches, UPS and Ethernet cables and cable
management into designated rack space in new Management Building Handled upgrades of IOS
images and configuration on routers and switches Connectivity of new servers Assisted with transition
from an old PBX system to the Call Manager 5.1.0 system
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Worked closely with technicians over the phone to ensure successful completion of circuits being
turned up and correct DID numbers being ported over to new branch location. Provided documentation
and end user training on new Cisco 79XX IP Phones etc.,
New installation of Vood for the residential areas end-users deploy of VoIP and Internet connection.
Management and troubleshooting Cisco Analog and Digital voice gateways and devices, including
ISR's, Voods, ATA-186's as well as Cisco IP phones outstanding Calls.
Ongoing management, coordinate with Communication department to troubleshooting of Analog and
digital IP Phones for the Government and official line issue.
Management and troubleshooting of Cisco IP phones configuration VoIP, Speed dial, QoS, and IP
Telephony technologies.
Achievement: Awarded Appreciation Letter from Management of IT, for successfully completing the
development and Implementation of Connectivity, Data Network & IP Telephony at OME in the FDP-1
Project.
Completed Commercial Project Onsite: ISP-Quality net, Ci-net (Financial Co.)
Network Maintenances Service for Kuwait biggest ISP Quality net and Ci-net Project. Support,
maintenance, upgrades, installations documentation and troubleshooting on the core networks
consisting of both Cisco and Juniper routers running OSPF,EIGRP,BGP.
Hardware:
Routers - Cisco 1800, 2600, 3600,3700, 3800, 7500
Switches - Cisco catalyst 2900, 3550, 3750, 6500 series switches
And Cisco 5300/5400 Access Server .
Open and manage Cisco Service-Requests (TAC) and attend regular telephone conferences and
email update w/ Cisco Systems.
Open and manage Juniper Service-Requests (JTAC) and attend regular telephone conferences and
email update w/ Juniper Networks.
October 2006 – March 2007.
Big Blue Computers Hawalli Kuwait
System / Network Engineer
Systems / Network Engineer of a WIN 2003 Server LAN/WAN Installation, support of the IT
department. Daily tasks included: Maintenance on network and server components, troubleshooting,
user support, call and trouble ticket management as well as on-site field engineer tasks. Securing the
network from internal and external threats
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Installation and configuration of Routers and Switches for Data Communications.
Configuration and maintenance of VLAN on layer 2 & 3 Switches.
Installation and maintenance of Desktop, servers and configuration And Troubleshooting of MsWin XP, Windows 2000/2003 servers based on Network Environment.
Installations and Peripherals Devices like Printer, Scanner etc.
Communication with different vendor of IT and Suppliers.
Implements Software Solutions and Improvements to the Hardware Infrastructure.
Manage IT Supports to ensure good service to internal Users Experiencing Hardware.
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CV / Resume – Syed Akbar Ali
Professional Experience (India) :
 Worked as a System and Network Administrator in Net Metric solution at Masab
Tank, Hyderabad From February 2006 to September 2006.
 Worked as a Systems Administrator in Global Networks at Mallapur, Hyderabad from
January 2004 to December 2005.
 Worked as a Desktop Support /IT System Administrator in R-Tech Computers,
Hyderabad from May 2002 to November 2003.
Skill :
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Ensure all operating systems are upgraded, updated with the latest patches and fully licensed.
To maintain proper documentation of the servers’ set up and configuration and ensure its security,
integrity and availability.
Maintain and updates the Enterprise Antivirus Solutions.
Ensure day to day operational monitoring Performance and Threats
Perform IT checklist tasks to ensure minimum interruptions and failures and maximum business
continuity.
Research and present new and emerging technologies that enhance business objectives.
Apply security policies and understand security logs and alerts
Configuration and Maintenance of Cisco Router and Catalyst Switches.
Configured VLANs with VTP as per requirement, established InterVLAN routing.
Configured redundancy on branch routers using HSRP.
Performed AAA and TACACS/RADIUS configuration on Cisco routers.
responsible for regulating data traffic using Access Lists and NAT / PAT functionality.
LAN and WAN Maintenance including Wireless Connectivity.
Configuration and maintenance via ISDN, Lease line, BBC and LAN/WAN Connectivity problems.
Installation & Configuration of Centralized Antivirus Console.
Installation and maintenance of Desktop, servers and configuration And Troubleshooting of
Ms- Win XP, Windows 7 , Windows 2000/2003 servers based on Network Environment.
Installing, implementation and Administration of Microsoft Exchange Server 2000/2003/2007
Configuring Outlook 2000/2003 and Web level Access to Connect to the Exchange server.
Creating Workgroups, Domains and User Accounts.
Assigning Group Policies and Files, Folders Permissions to the users
Configuring Internet Access for a Network By using Firewall, NAT, Proxy Server, and Router.
Server configuration (Active Directory/Domain/Data Backup/Security).
Installation and implementation and Administration of DHCP Server, DNS Server, WINS Server,
RAS Server, Terminal Server, Web Server IIS, VPN.
Ability to understand and research new and emerging technologies
Team leader with Good presentation, communication and interpersonal skills.
Soft Skills
Communication Skills
My writing skills, in English, are very good and I certainly am a clear speaker. Being comfortable
speaking in front of an audience I can easily facilitate meetings and brainstorming sessions. I simply
enjoy communicating with others.
Interpersonal Skills
As a friendly, polite person, with positive attitude I work well with others and in the past often have
proven myself to deal with difficult situations in a careful and considerate manner.
Learning Skills
I have a high capacity for learning, pick up new skills and ideas quickly, and generally thrive on
challenges. Enthusiasm and creativity give me an edge on difficult projects. Preparing for CCIE Voice
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CV / Resume – Syed Akbar Ali
Problem Solving Skills
My analytical skills help me troubleshoot problems and uncover root causes.
I am creative and tenacious
Personal
Name
Syed Akbar Ali
Father’s Name
Mr.Syed Shabbier Ali
Date of Birth
2nd March 1980
Citizenship
Indian
Religion
Islam
Visa Status
Transferable
Languages Known
English, Hindi, Urdu & Arabic
Possess Valid Kuwait driving license
Passport Details:
Passport No
E 4633402 / J2019368
Valid Upton
May 2020
Place: Farwaniya, Kuwait
(SYED AKBAR ALI)
Date:
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