TSI Report 2012/13 1. Please select the Interface area in which your organisation operates. Dumfries and Galloway 2. Please provide a principal contact in case we need to contact your Interface in relation to this report. Name: - Chick McKenna Organisation: - Dumfries & Galloway Third Sector Interface Position: - Chair Telephone number: - 07840 907650 E-mail: - chickmckenna@hotmail.com 3. Please tell us the governance and management structure of your Interface. Other, please specify in the box below. The Dumfries & Galloway Third Sector Interface (DGTSI) is now a registered charity in the form of a Scottish Charitable Incorporated Organisation (SCIO), Scottish Charity Number SC043832. For the time period covered by this report the DGTSI comprised the following 6 organisations: Annandale & Eskdale CVS, Dumfries & Galloway Social Enterprise Network (DGSEN), Nithsdale CVS, Stewartry CVS, Volunteer Action Dumfries & Galloway and The Bridge - Dumfries & Galloway. 4. Scottish Government expects each Interface to have a 3 year strategic business plan in place. According to the business plan, what stage are you at? (maximum 200 words, words beyond this limit may not read.) From 1 April 2013 four of these organisations will be known as the DGTSI (SCIO). We will be operating under the name of Third Sector First. Staff has been transferred from Annandale & Eskdale CVS, Dumfries & Galloway Social Enterprise Network (DGSEN), Volunteer Action Dumfries & Galloway and The Bridge - Dumfries & Galloway and we are moving forward. We celebrated our Inaugural Members Meeting and Event on 8 April 2013 and the new Board of Trustees was officially elected on the day. Board Induction and Development Training has been scheduled and a new CEO, David Coulter has been put in place. A Leadership Team has been organised consisting of the former Managers from the four organisations represented. We are moving forward and working together! 5. Please choose an answer which best describes the area in which your Interface operates. Rural 6. Number of staff working for the Interface Full time staff (above 30 hours per week) - 7 Part time staff (below 30 hours per week) - 9 7. Number of volunteers including Board members 60 8. Size of population served (Census 2011) Dumfries and Galloway 149,000 9. Number of OSCR registered charities (2011) Dumfries and Galloway 851 10. About the local Third Sector: Estimate of total number of Third Sector organisations in your area - 3000 Number of organisations registered with the Interface ("registered" means organisations you have contact with or your active customer base.) - 1194 11. Key sectoral issues of concern / things you are working on with your sector (maximum 200 words, words beyond this limit may not read.) Key issues from the sector are governance, sustainability and the lack of effective engagement in local authority/community planning decision making structures. Also, there continue to be unmet funding needs by many organisations in our region which also affects the longer term sustainability of our member organisations and other groups in our communities. We also continue to struggle with the large geographical area of Dumfries & Galloway 12. Briefly describe what you did to develop volunteering and the impact this has made. (Please include promotional campaigns or events, new projects or services, employer supported volunteering) (maximum 200 words, words beyond this limit may not read.) Promotional campaigns via 34 presentations to 789 people including groups, schools, other Employability Teams, Community Learning and Development Teams, partners. Promoting and recognising volunteers’ achievements; VIP volunteering, media coverage and events throughout Volunteers Week; in 2012; exceptional number of certificates issued, more than double those in 2011. 365 Media slots including regular radio slots promoting volunteering opportunities and display boards and materials at various locations; e.g. libraries, College, University, Conferences, road shows, etc., around the region. Through our website and other’s websites, newsletters and ebulletins, Volunteers Week events and our own training provision to volunteers and organisations. Developing and increasing our work with 10 secondary schools around the region thus promoting young people volunteering and the Saltire Award. Working with and taking referrals for JobCentre Plus and other employability groups to promote volunteering as a route to employment. Continuation of our T for Training Project, for which we received support funding to deliver training and supply packs to registered volunteers. Funding received to hold 3 young people’s Celebration Events Working with partners to deliver a Timebank Event raising awareness of Timebanking and its potential in Dumfries & Galloway; continuing to further develop this as member of Timebank Steering Group. 13. Number of Saltire Awards delivered Number of Challenge awards - 259 Number of Approach awards - 198 Number of Ascent awards - 264 Number of Summit awards - 0 14. Number of volunteering enquiries“Volunteering enquiries” means asking for information about volunteering through phone, drop-in, e-mail or web contacts. 1734 15. Number of volunteers registered with your services "Registered volunteers" means any volunteer who receives an ongoing service from you beyond a first enquiry e.g. registered on Vbay or Milo. 767 16. Number of volunteers who take up placements“Placements” means people who have started volunteering as a result of your support (OR those registered on V-bay or Milo if it is used). 812 17. How do you track volunteers after placement? (maximum 200 words, words beyond this limit may not read.) Over the past year we have focused on increased tracking, including long-term volunteers; the benefits of this are shown through the number of volunteer matches and moving to positive destinations. Initial 6/8 weekly follow-ups checking if placed and after placement follow-ups with registered volunteers by telephone/email/post, as well as:- Organisation follow-ups following on from referrals made to check if volunteer placed and their progress Volunteer, organisation and school feedback Tracking through training workshops Tracking through our network contacts Tracking through Volunteers Week certificates issued and long-term volunteer follow-ups Through tracking volunteers’ progress we can also identify case studies/success stories. 18. Number of registered volunteers who: Were unemployed - 264 Declared a health issue or support needs - 64 Were under 25 - 455 Were over 60 - 53 19. Number of volunteering opportunities registered on v-bay / milo Total number of opportunities overall - 1108 Opportunities registered in the last 6 months - 15 20. What did you do to support organisations to improve the quality of volunteering they provided? (this might include Volunteer Friendly or IiV awards, training, opportunity development, briefings and information etc.) (maximum 200 words, words beyond this limit may not read.) In the first six months we worked with registered organisations to review, develop and promote new opportunities and around best practice as outlined:- Since 2004, Volunteer Action Dumfries & Galloway has offered its own Best Practice Award. This was continuing on a limited basis but we responded to demand and so this year 8 volunteer involving organisations achieved the Award for the first time and 3 have achieved their re-assessment. Volunteer Action D&G Best Practice publications, briefing notes and advice about staff/ volunteer relations, recruiting volunteer, supervision of volunteers and policies – 74 publications/pieces of advice to organisations across the region. Website - volunteering information; news and opportunities; helpful forms; hints and tips and links. General networking/attendance at partnership meetings and building relationships with organisations by staff and Directors; promoting volunteering, best practice in involving volunteers, recognition of volunteers and the support we offer. Training and packs through external funding - 13 training workshops for volunteers have been delivered to 102 volunteers and371 training packs issued. (‘Preparing to Volunteer’ and ‘Volunteering and Employability’). 25 volunteers received oneto-one training (SkillCheck) until end July 2012; we now refer volunteers to Skills Development Scotland. Training delivered to Volunteer Involving Organisations – see No: 22. 21. Tell us what difference your volunteering development has made to individual volunteers. You could include for example: trends in employability gains, health gains, learning and skills etc. (% increased) (maximum 200 words, words beyond this limit may not be read.) It is recognised that individuals are more likely to gain confidence, improve their health and develop employability skills as a result of volunteering. We have been able to capture the following:- 72 volunteers have moved on to higher/further education. 155 volunteers have gained paid employment. 102 volunteers have attended training workshops. 1266 certificates were issued during Volunteers Week. Volunteers have expressed the health gains they have experienced through their volunteering. Through knowledge of other agencies across the region, we have been able to signpost volunteers, organisations and general enquiries to other appropriate services. Through partnership working with Community Learning & Development and secondary schools across the region:- 1 additional schools accessed our services (10 in total). Registrations for the Saltire Awards have exceeded all expectations in our inaugural year, leading to the high level of Saltire Certificates being achieved as detailed above. 22. Tell us what difference your volunteering development has made to the placement organisations (e.g. numbers of orgs achieving Volunteer Friendly or IiV accreditation; examples of new volunteering opportunities being developed, volunteer manager workforce development, etc.) (maximum 200 words, words beyond this limit may not be read.) The capacities of volunteer involving organisations are strengthened by the placement and development of volunteers. As more people engage in volunteering, their communities benefit through sustainability and service delivery. 8 new organisations achieved Volunteer Action D&G Best Practice Award (BPA) and 3 achieved re-assessment. 87 new volunteering opportunities were developed and promoted by VADG. These cover a full range of volunteering activities including archaeology. Befriending, care support, administration, recycling, conservation and gardening and support for the elderly Facilitated and supported 2 Managers Forums offering peer support 74 publications/pieces of best practice advice about staff/volunteer relations, recruiting volunteer, supervision of volunteers and policies; to organisations across the region 4 workshops around improving working with volunteers and upskilling Volunteer Managers to 16 participants. 23. What SOA outcome(s) did you contribute to? (maximum 200 words, words beyond this limit may not be read.) Priority 2: We will prepare our young people for adulthood and employment Priority 3: We will care for our older and vulnerable adults Priority 4: We will support and stimulate our local economy Priority 5: We will maintain the safety and security of our region Priority 6: We will protect and sustain our environment 24. Please give a case study to illustrate the impact of your work in developing volunteering. (maximum 200 words, words beyond this limit may not be read.) Marjorie started volunteering with the Salvation Army as a shop assistant as she is trying to find paid employment after caring for her mother for a number of years. Although this is the first time Marjorie has volunteered, she insists ’It’s been a really good experience, everyone has been very welcoming. The first day I was very wary of what it was going to be like but I enjoy coming in everyday. I really enjoy meeting new people and working with the public.’ Marjorie explained that every day is different but Tuesday is rotation day, when the shop floor is changed around and new stock is added. Apart from helping with those duties Marjorie usually works through the back of the shop steaming and sorting out donations and making sure the shop floor is clean and tidy. Marjorie would recommend volunteering as it has helped her gain the confidence to get out and about and she has gained skills which will help her into paid employment. 25. Please give a short summary of what you did to develop social enterprise over the last year. This might include advice on bidding for contracts, business development support or helping to set up new social enterprises. (maximum 200 words, words beyond this limit may not be read.) • Increased the membership of the social enterprise network to 35 social enterprises.• Clarified roles and established a new referral protocol with Just Enterprise consortium members First Port and CeIS for start-up and procurement support respectively.• Provided 9 social economy organisations with support related to tendering and referred them, to Just Enterprise for specialist procurement support.• Provided 16 new start social enterprises with support, including referral to Just Enterprise for specialist new start support.• Held 5 social enterprise network meetings, including a profile-raising networking and policy event hosted by flagship social enterprise Loch Arthur Creamery and Farm Shop, attended by over 50 delegates from social enterprise, the public sector and elected representatives. • Provided 35 social enterprises and over 200 social economy organisations with regular updates and information related to social enterprise, including 6 D&G tender opportunities.• Provided information and support on establishing trading arms to 8 social enterprises.• Provided information and support on tax issues to 5 social enterprises. 26. How many organisations did you refer to social enterprise funding? Please name each individual funds. There was no dedicated social enterprise funding available during the year, therefore no referrals were made. However, in February 2013 we publicized that the Enterprising Third Sector Growth and Sustainability Fund management was being tendered, indicating it would likely be open for applications in early 2013-14 and encouraging social enterprises and third sector organizations to start developing their proposals. We made 12 referrals to First Port, which included information about the awards available to individual start-up social entrepreneurs through the Social Entrepreneurs Fund, which has now closed. 27. What contact have you had with social enterprise networks and specialist support services? (maximum 200 words, words beyond this limit may not be read.) The Dumfries & Galloway Social Enterprise Network (DGSEN) is a member of our Interface. Through them we have had contact with:• Just Enterprise (CEiS, Firstport and the Social Enterprise Academy)• The Social Enterprise Academy (independently as a training partner)• Senscot• Social Firms Scotland and Acquiring Business for Good• Development Trusts Association Scotland• Business Gateway, including receiving ongoing referrals from their advisers• Social Enterprise Scotland• Ready for Business and Developing New Markets for Third Sector Suppliers. 28. What engagement have you had with specific enterprise support fund? If so, which? Please see q. 26 above. 29. What engagement have you had with the developing markets for third sector suppliers programme? We have been working closely with CEiS, the delivery partner for this programme to support their work in Dumfries and Galloway. 30. What engagement have you had with local social enterprise network, if one exists? Please see q. 27 above 31. Tell us what difference your social enterprise development work made. You could include (e.g. Increased turnover of social enterprises; more jobs created in social enterprise; new social enterprises established; social enterprises winning contracts: social enterprise involvement in service design; examples of increased sustainability) (maximum 200 words, words beyond this limit may not be read.) • Existing and emerging social enterprise organisations became more aware and confident about the procurement and tendering process• Existing and emerging social enterprise organisations became more aware and confident about establishing trading arms• Existing and emerging social enterprise organisations became more aware and confident about taxation issue• New start social enterprise organisations were provided with information, training and support• The Dumfries and Galloway Social Enterprise Network was supported, facilitated and developed• Social enterprises in D & G became more informed about the range of support available at a local and national level• The interests of social enterprises in D&G were represented and promoted6 32. What SOA outcome(s) did you contribute to? (maximum 200 words, words beyond this limit may not be read.) Priority 4: We will support and stimulate our local economy 33. Please give a case study to illustrate the impact of your social enterprise support on a social enterprise. (maximum 200 words, words beyond this limit may not be read.) Moniaive Playcare provides pre-school education, a breakfast club and an afterschool club in the rural village of Moniaive in Upper Nithsdale. We helped them to develop a new business plan for 2013-16. In addition to a professional new Business Plan for use in marketing, fundraising and internal management, this work also led to a range of other capacity building outcomes, which in turn have strengthened their business plan. We gave advice about HR good practice, which enabled clarification of their staff structure and roles within the team. We also enabled them to access Just Enterprise training to increase their understanding of costing and pricing services. Our overall impact has been to help them improve the way they both manage and promote their services. 34. How many Third Sector organisations did you support? We understood that you might not currently have a system in place to record the requested information. If that is the case, please answer them as best as you can. How many enquiries did you receive through short advice e.g. by phone or e-mail? - 1058 How many of these enquiries received resulted in depth consultancy, development or one-to-one support? - 464 How many of the organisations you supported sent staff/volunteers on training provided by your Interface? - 193 35. Number of participants to the training provided by your Interface? (This may include those outwith the Third Sector.) 552 36. Tell us briefly about the most common areas where you provide support (e.g. governance, funding advice etc.) Anything else you did to support the third sector? (maximum 400 words, words beyond this limit may not be read.) Governance; Legal structures; Financial management; OSCR applications/compliance; Funding advice and assistance; Best practice i.e. policies & procedures; quality assurance systems; Training and capacity building; Independent Examination of Accounts and preparation of accounts; PVG and Disclosures; Monitoring & Evaluation; Employment issues; Representation; Facilitation Serviced desk spaces/meeting rooms; Charity Fayres/Fundraising events; Crisis intervention. 37. Give examples of how your Interface helped Third Sector organisations to do their work better (e.g. by achieving EFQM, compliant accounts, good governance, levels of funds levered in following funding advice etc.) (maximum 200 words, words beyond this limit may not be read.) • 93 organisations adopting changes to their legal structure• 52 new start organisations assisted with legal structures• 55 new start and existing organisations assisted with achieving, maintaining and retaining charitable status• 112 existing and new third sector organisations were assisted with constitutional and/or charitable law issues• 56 organisations were provided with appropriate and relevant model policies and procedures• 13 workshops held and attended by 278 participants• 78 organisations supported with funding applications £613,125 levered in• 39 organisations assisted with strategic plans and funding strategies• 208 bulletins circulated which included newsletters, ebulletins and news bulletins• 4 Funding Roadshows attended by 80 funders and 34 exhibitors/support agencies, 302 organisations attended. One to one consultancy sessions provided for 90 people (at NCVS/SCVS roadshow)• 140 organisations activities promoted through various media• 35 Independent Examinations completed• 2 organisations supported with PQASSO and 6 assisted with Keystone• 102 PVG checks completed for 46 organisations• 116 organisations provided with office services including desk rental• Attended 34 scoring panel meetings for D&G Council Area Committees 38. What SOA outcome(s) did you contribute to? (maximum 200 words, words beyond this limit may not be read.) Priority 3 (3.2) We will care for our older and vulnerable people, Priority 4 (4.1 and 4.2) We will support and stimulate our local economy and Priority 5 (5.2) We will maintain the safety and security of our region 39. Please give a case study to illustrate the impact of your work on a Third Sector organisation. (maximum 200 words, words beyond this limit may not be read.) Case Study One: A local voluntary organisation approached Annandale & Eskdale CVS (AECVS). They had been functioning for several years with grant assistance from the D&G Council Area Committee and were interested in gaining charitable status. They were assisted by AECVS staff in the following ways: * consultation to review options for legal structure * consultation and support to develop a constitution for the group * support with application to apply for charitable status * support with application to OSCR for SCIO status * health check review of financial monitoring and all paperwork * training and induction with newly elected Board of Trustees * assistance with additional grant applications This group has now been granted SCIO status by OSCR and is a registered charity. They have been granted funding from the D&G Council for the upcoming year, as well as from an additional funder which will enable them to now hire full time staff (as they had been functioning with a skeleton volunteer only staff) and expand their services. More training and a development with staff and volunteers has been scheduled, a volunteer accountant has taken on the responsibility of Treasurer, and they have had a successful Inaugural General Meeting. Case Study Two – Wigtownshire Community Sports Centre This new group was formed to develop a multi-purpose sporting complex to hold indoor bowling, tenpin bowling and laser quest facilities for communities across Wigtownshire. The Bridge supported the group pre-set up; prepared the programme and chaired an initial meeting of over 100 interested people to discuss the proposal; provided governance advice (including a draft constitution which was adopted) and committee role templates. We drafted an application which the group submitted to Investing in Ideas for development costs, and have been in discussions with Sports Scotland and the 2014 Legacy Fund on the group’s behalf. We liaised with local partners (Council and Sports Trust) and nationally with the Scottish Indoor Bowling Association who agreed to provide specialised support to the group. We also worked with the local secondary school to involve school children in designing a logo for the group. The group set up a petition to campaign for the new centre and received 1300 signatures of support; they now have over 500 followers on Facebook. Third Sector First will continue to support the group, including providing support to develop their business plan, during 2013. 40. Involvement in Community Planning ...... Yes No Do you have a permanent place on the CPP at its highest level? X Are you involved at all stages of the Community Planning Partnership decision making process? Are you involved in signing off the SOA? X X If no, what involvement does your Interface have at the CPP?: Although we are involved with CPP we still do not feel that we are involved in all stages of decision making. 41. Which other partnerships are you involved in? For an example of what this means please see http://shetland-communities.org.uk/subsites/vas/representation.htm (maximum 200 words, words beyond this limit may not read.) Nithsdale Local Rural Partnership, Nithsdale Health & Wellbeing Partnership, Nithsdale Learning Communities Partnership, Building Healthy Communities Regional Partnership, Putting You First Programme Service Delivery Group, Langholm Health & Care Service Group, Annan Area Committee, Annandale & Eskdale Learning Communities Partnership, Safe and Healthy Action Plan Group (SHAP), Alcohol & Drugs Partnership Compact Implementation Working Group, Third Sector Funding Task Group, Community Planning Training Group, Nithsdale Area Committee Discretionary Grants Scoring Panel, Stewartry Area Committee Discretionary Grants Scoring Panel, Annan Area Committee Discretionary Grants Scoring Panel, Wigtown Area Committee Discretionary Grants Scoring Panel, Stewartry Area Management Team, Member of Nithsdale Community Awards Panel, Contributed to Education Scotland (HMIE), Inspection of Learning Communities, Queens Award Local Area Panel (Stewartry), Celebration of Achievement Awards Panel (Stewartry), Chamber of Commerce, DGSEN Charity of Year Award Judging Panel, Dumfries & Galloway Council regional Third Sector Grants Scoring Panel, Stranraer & Annan Olympic Torch Committees, Wigtown Health & Wellbeing Group, Stranraer Youth Drop In Planning Group, Employability Partnership, Strategic Partnership, Involvement with all 6 workstreams of the Putting You First Program, Armed Forces Community Covenanat, Food Train via AECVS's HandyVan/Small Repair & Home Support Service, Grant Advisors Information Network. 42. Anything else you did to build a Third Sector relationship with community planning? (maximum 200 words, words beyond this limit may not read.) As a Board we have initiated a system for recruitment from the sector when requests are being made for representation. Eg our representation on the Employability Partnership was achieved through this route as well as the Community Safety Partnership and the Strategic Partnership. We also engage with the Third Sector Funding Task Group (initiated by the Council) which is currently undertaking a review of how the Third Sector is funded. 43. What structures or forums do you have in place to hear from and feed back to the third sector (include type of forums, number of members)? Joint Nithsdale Alcohol, Drug, Health & Homelessness Forum, Nithsdale Voluntary Sector Forum, Annandale & Eskdale Third Sector Forum, Stewartry Voluntary Sector Consultative Forum, Wigtownshire Third Sector Forum, Regional Third Sector Forum, PACE Community Safety Forum, Kirkcudbright Forum, Langholm Health & Care Service Group, Annan Area Dumfries & Galloway Public Partnership Forum, Annandale & Eskdale Learning Communities Partnership, Safe and Healthy Action Plan Group (SHAP), Alcohol & Drugs Partnership, Compact Implementation Working Group, Third Sector Funding Task Group, Community Planning Training Group, Wigtown Local Rural Partnership Health and Well Being Partnership. 44. Tell us about the difference you have made. Evidence could include: active participation of Third Sector in other plans and strategies; examples of Third Sector influence in meetings or partnership working; proactive invitation by CPP partners to participate in new policy or programmes, etc.) (maximum 200 words, words beyond this limit may not be read.) Active participation in representing the issues of the sector to influence plans and strategies that affect local communities in Dumfries and Galloway. i.e Housing strategy, Joint Health & Wellbeing Action Plan etc. Our engagement at and with the Reshaping Care for Older People programme has led to change in the structure of the Putting You First Board-to achieve a better balance between the public sector representation and the representation from the Third Sector. Also, the numerous Putting You First workstreams in which we are involved has given us a stronger voice for our member organisations and has increased our visibility. 45. Please give a case study to illustrate the impact of your work on community planning. (maximum 200 words, words beyond this limit may not be read.) Putting You First Case Study The TSI representative on the Putting You First Programme Board chairs the Third & Independent Sector Delivery Group. He has raised Third Sector concerns on lack of effective engagement with the programme, and lobbied for additional resources to increase Third Sector engagement and participation in the Change Fund. A proposal is being considered to provide two community engagement officers to work with a wide range of third sector organisations. This will enable them to be better involved in the change process and service planning/delivery. It is hoped that this proposal will be successful. 46. What did you not manage to do or did not go as well as you hoped? (maximum 600 words, words beyond this limit may not be read.) Engagement with community planning partners and the Third Sector has diminished over recent years due to Dumfries & Galloway Council's structural changes and inertia generated by delays in the formation of the Dumfries & Galloway Third Sector Interface (DGTSI) development. Also, there is disappointment that The Compact has not proven to have made a significant impact on partnership working between the sectors as originally envisaged and numbers of Third Sector sign ups remain low. The DGTSI is now in place however and is moving forward so this should not be a factor in the future and our membership numbers are growing daily. 47. What have you learned from this/will do differently in future? (maximum 600 words, words beyond this limit may not be read.) That community planning as a process continues to be a challenge. The recently introduced Local Area Framework structure should enable better integration of all community planning partners, as there will be direct Third Sector representation on Area teams. This will provide a real opportunity to avert what has been a trend towards centralisation by statutory agencies compromising the Government’s localism agenda over recent years. We need to show more success stories demonstrating how Third Sector engagement with CP has resulted in influencing policy and local services. 48. What approach did you find most useful/do you think had the most impact? (maximum 600 words, words beyond this limit may not be read.) Involvement with as many community groups as possible, preferably in a leadership capacity so we can represent our member organisations and their interests at the highest level. 49. How did you collect the information for your report? (E.g. stakeholder survey, database) (maximum 600 words, words beyond this limit may not be read.) Through our existing monitoring and evaluating database recording system including vbay 50. 50. The Scottish Government’s vision is for the third sector to be acknowledged and respected across all sectors, the Government and wider public sector, as an essential social partner in helping Scotland to have a successful and fairer future. To what extent is that vision a reality in your local interface area? If not, what improvements need to be made to for that vision to become a reality? Please provide an example. (maximum 200 words, words beyond this limit may not be read.) It is our opinion that there currently still exists a commitment gap between the officers at Senior Management in the Public Sector ( who are firmly with this agenda) and officers further down the ladder of responsibility who may not have an adequate base of knowledge about the direction of travel. There may be many reasons however for this situation, including the realities of dealing day by day with increasing demands on their time and reducing resources to deliver the agenda. We are hoping for a commitment in future from these same Senior Officers to help educate those who serve below them in an effort to increase our levels and areas of success. 51. Is there anything else you want to say about your activities and outcomes in relation to the 4 Interface functions? This could include unexpected positive outcomes. (maximum 200 words, words beyond this limit may not be read.) We are moving forward following the formal formation of our SCIO status, the appointment of a Chief Executive Officer (CEO), the transfer of staff from the four intermediary organisations, the development of a Leadership Team comprised of the four former managers for these four organisations, the election of a new Board of Trustees, and the commitment of over 140 group members (which is growing every day). We look forward to serving our communities with relation to all 4 Interface functions over this next year with increased focus and wider representation on Community Planning Partnerships. 52. Please tell us about any key challenges faced during the last 6 months that you haven’t already mentioned. (maximum 200 words, words beyond this limit may not be read.) The main challenge for the Board in Dumfries and Galloway has lain in the struggles we have had in attempting to reconcile a range of different issues connected to the changing landscape for the Third Sector. More specifically the at times opposing views on how best to deliver the Governments agenda. We are currently embarking on a comprehensive review and change management programme to help us move forward on these matters. 53. Please give us a summary of Scottish Government expenditure to the end of September. Please also explain any variances including: a. changes in the % allocation of funding to the four functions b. any underspend (maximum 200 words, words beyond this limit may not be read.) There were no changes in allocation of funding to the four functions during the reporting period and no underspend. 54. Roughly what % of the total funding spent by your interface delivering the 4 functions did the SG funding represent? 81.28% 55. From your business plan please summarise your key priorities and challenges over the short term (next 12 months) and the medium term (next 3 years). (maximum 200 words, words beyond this limit may not be read.) * Induction, training and development of the new Board of Trustees of our new SCIO * Further development of staff * Increased involvement at all levels of Community Planning * A firmer, more collective voice to more fully represent our member organisations * Increased membership levels and involvement with groups in our communities across the Region * Increased capacity to offer services in all 4 key areas to those we have not reached * Education of the staff below the Senior Officers at D&G Council in an effort for further buy-in and commitment to our goals and challenges ahead. * To become more visible as an organisation * To become more recognised as the representatives of the Third Sector organisations across D&G * To increase awareness of our organisation and the work that we do so that other might benefit from our efforts and so that we have increased buy-in from our communities. 56. What are the major opportunities for social enterprises in your area? (maximum 200 words, words beyond this limit may not be read.) There are increasing opportunities to work in partnership with the local authority to deliver local services. In addition, there is huge growth potential for the development of community owned and run shops, post offices, pubs and other facilities. 57. How can you best support social enterprise development over the next 3 years? (maximum 200 words, words beyond this limit may not be read.) Ensure that the local social enterprise network is supported to develop. Ensure that appropriate, effective and joined up support and information services are provided to social enterprises 58. Please tick the ones that apply. We (the TSI) are recognised by the local third sector organisations the as the valid representative body for third sector interests within the local area. We are accountable and transparent to the third sector organisations within our local area. We are the only interface in this local authority area. We are recognised by the Community Planning Partnership as the third sector interface within the local authority area. We deliver the four main areas of interface activity as specified in the Common Values and Services: Volunteering development; Social enterprise development; Consulting, supporting, developing and representing the third sector; and Collaborating and working in partnership with public sector and private sector partners to improve the planning and delivery of public services by making them more responsive to the needs and aspirations of local communities. We worked with the Common Services Working Group during 2012/13 to develop a robust effective and agreed set of common services for all four main Interface activities that we would expect to be implemented. We promoted the efficient and effective use of staff and other resources aimed at maximising the use of the public pound in public service delivery. We have adopted and maintained a governance and management framework that has both the Capacity and the capability of delivering all 4 activities described above and the common services agreed by the common services working group. We are an incorporated body and have not shared or transferred any of the funding to an unincorporated body.