Continuous Auditing: IT Architecture for Financial Institutions November 2008 IBM Global Business Services Context: IBM Global CEO Study 2008 Recently IBM published the CEO Study 2008 showing the main external forces impacting financial institutions External Forces Impacting the Bank The forces of change impacting banks constitute a huge potential opportunity to expand markets and optimize resources, although constraints remain • • • • Recent issues in the sub-prime mortgage sector confirm CEO perceptions that market forces remain a critical factor impacting banks Regulation and compliance continues to increase in sophistication and complexity, putting pressure on banks to adapt and expand management systems Attracting and retaining specialized skills remains a key issue for many banks Technology continues to evolve as both a key competitive differentiator or a key constraint o Many of the most important innovations in banking over recent years have been driven by flexible technologies o However many banks experience limited ability to innovate due to inflexible legacy systems Many banks continue to be constrained in their ability to leverage change to drive growth and shareholder value Source: IBM Global CEO Study 2008; n (Banking) = 128 MarketSight Category Name / Analysis Name: Hungry for Change / Q1 Frequency; 2008 Global CEO Study Banks to Banking II | 13-Nov-08 © Copyright IBM Corporation 2008 IBM Global Business Services Context: Sarbanes-Oxley Act of 2002 Since Sarbanes - Oxley Act of 2002, regulations are constantly increasing CEO and CFO must personally certify and sign-off on financial statements Section 302 Getting “Back to the Basics”…tactical near-term Sarbanes-Oxley compliance to meet reporting requirements. Focus on controls, information integrity, timely and certified reporting, and accountability. May not achieve significant operational efficiencies Section 404 Requires internal controls and procedures for financial reporting. Additionally, Auditors must certify internal controls and processes annually Operationalize the “Basics”…controlled, repeatable and sustainable performance improvement. Enhance compliance capabilities and reengineer for operational efficiencies. Building business value and tying financial to operational drivers. Fast Close, On Demand reporting, ERP integration…etc Companies must provide urgent disclosure of material events that may affect performance Section 409 Moving Beyond Compliance…Optimizing performance for competitive advantage. Integrated Performance Management (IPM) and enabling Business Intelligence infrastructure. ROI measurement, enhanced visibility, predictability and insights Immediate Near-term Longer-Term Source: IBM BDW presentation 2003 Banks to Banking II | 13-Nov-08 © Copyright IBM Corporation 2008 IBM Global Business Services Context: Sarbanes-Oxley Act of 2002 Auditing process automation is mandatory to be compliant without increasing operational costs Strategy Risk Identification KPI, business rules, analysis dimensions Extraction parameters IT Architecture Implementation Solution Outline Define Infrastructure Requirements BI Strategy and Planning Define Architecture Model Review Client Business & IT Environment Macro Design Micro Design Design Logical Data Repositories Design Physical Data Repositories CreateLogical Data Integration Design CreatePhysical Data Integration Design Create Logical Anaytics Design Create Physical Anaytics Design Create Logical Access Design Create Physical Access Design Design Architecture Model Refine Architecture Model Design Solution Plans Perform Static Testing Define Organization Identify Solution Areas Define Business Solution Strategy Review Client Environment Build Cycle Perform Data Repositories Build Deployment Perform Acceptance Testing Build Data Integration Code Build/Extend Analytics Components Setup Production Environment Build/Extend Access Components Deploy Client Support Define Technical Solution Strategy Outline Architecture Model Outline Solution Requirements Prepare for Testing Outline Application Model Develop Support Materials Cutover to Production Assess Infrastructure Impact Assess Business Impact Confirm BI Strategy and Planning Outline Solution Strategy Perform Development Testing Design Test Specifications Define Training and User Support Build Development Environment Plan Development Monitoring Perform System Testing Implementation Checkpoint Solution Prototype (Optional) Banks to Banking II | 13-Nov-08 Plan Deployment © Copyright IBM Corporation 2008 IBM Global Business Services Case Study Last year IBM and one of the largest financial institutions in Brazil started the definition of a new IT architecture for continuous auditing process Background • • Continuous auditing process was implemented using tools as Access and Focus (ETL tool) with high level of manual interventions Main interest in event deviation analysis only which results a lack scalability The Business Challenge • Some Figures Propose a new robust IT solution for • 8 million clients continuous auditing process which • 300 million transaction per month offers to users: • 70 million journal entries per day o Scalability • 1.3 terabytes of historical files o Availability • Aprox. 35.000 employees o Integrity and trust o Synergy with corporate tools o Use of multi dimensional database The Solution for risk evaluation • New IT architecture based on a BI approach including dashboard implementation Banks to Banking II | 13-Nov-08 © Copyright IBM Corporation 2008 IBM Global Business Services Case Study The solution was a new IT architecture based on a BI approach including dashboard implementation EXTRACTION Extraction from transactional system (use of simple filters and data volume reduction) ETL on main frame INTEGRATION AND TRANSFORMATION Data consolidation (use of business rules, data cleaning and KPI calculation) ETL on UNIX plataform ANALISYS OLAP analysis (indicator versus visions) Data marts multi dimensional analysis CONTROL Deviation follow-up Follow-up / workflow PUBLICATION Indicator monitoring Dashboard Summary of Section 409 of the Sarbanes-Oxley Act Issuers are required to disclose to the public, on an urgent basis, information on material changes in their financial condition or operations. These disclosures are to be presented in terms that are easy to understand supported by trend and qualitative information of graphic presentations as appropriate. Banks to Banking II | 13-Nov-08 © Copyright IBM Corporation 2008 IBM Global Business Services Case Study The new IT architecture can help on the identification and treatment of suspect transactions Formulação Identificação de Riscos Indicadores, regras de negócio, dimensões de análise Risk Identification Algorítimos de controle (parâmetros de extração) Implementação Fraudulent insurance withdraws Monitoramento Extraction parameters Indicators, business rules, analysis dimensions Indicator Dimensions Parameters • • • • • Number of insurance withdraws after customer master file update Per dealer Per month Per product Master file update 90 days before the insurance withdraws Follow-up on suspect transactions Banks to Banking II | 13-Nov-08 © Copyright IBM Corporation 2008 IBM Global Business Services Proposed Architecture The proposed IT architecture is presented bellow Alta Mainframe Plataforma DB2 Outras DB2 fontes DB distribuído Fonte de Primary data Dados source Primários DW Corporativ o Arq. indexados VSA VSA VSA M M M Transactions systems Bases dados (corede products) Relacionais E T L E Staging Area Extração para indicadores agrupados AC X T R A Ç Extração (desvios) Ã para FUP/ Workflow O Extração AD Hoc T R T A R N A S N F S O F R O M R A M T A ÇI O Ã N O L C O A R D G A Unix BaixaEnvironment Plataforma Business Application Aplicações de Negócio Dashboard Relatórios (report, Web, Gráficos graphics) e Painel de Controle Risk criteria = # of deviations per dimensions Usuários de Negócios Business users # withdraw Data MART dealer month product Sistema FUP/ Workflow TXT Customers master file updates TXT Arquivos Sequenciais TXT Customers withdraw E X E T X R T A R C A T Ç I Ã O O N TXT Usuários Auditados (Ex. Audited Agências, branch Diretorias, etc) Base Relaciona Deviations • l Desvios • Informaçõe s detalhadas para composiçã o dos indicadores Arquivos TXT Usuários de Negócios Resultado Ad Hoc Escopo Ambiente Auditoria Bancos de dados hierárquicos Banks to Banking II | 13-Nov-08 © Copyright IBM Corporation 2008 TITLE IBM Global Business Services Banks to Banking II | 13-Nov-08 © Copyright IBM Corporation 2008