QUALITY IN HIGHER EDUCATION: UPM’S EXPERIENCE Husaini Omar, Mohd Rasid Osman Faculty of Engineering, UPM Workshop, King Saud University, Riyadh, Saudi Arabia 25th-26th May 2009 FACULTY OF ENGINEERING UNIVERSITI PUTRA MALAYSIA http://www.eng.upm.edu.my Acknowledgement • The presenters would like to thank the Dean of Faculty of Engineering and the Quality Assurance Unit, UPM and the Executive Director of EAC for providing the information for this presentation and Faculty of Engineering, King Saud University for making this presentation possible. Old Faculty New Complex • • • • • Contents About US Teaching Research Facilities History of ISO9001 implementation • Benefits & Trends • Accreditation • MOU 2005 About us- UPM 1971 1947 1931 About us – Faculty of Engineering NEW ENGINEERING COMPLEX Phase 1- 2001 OLD FACULTY <2001 1975 – Faculty of Agricultural Eng. Academic & Admin – 2005 1996 – Faculty of Engineering. Agriculture, Civil, Mechanical, Electrical Chemical, Comp&Com Aerospace & Food 1984 – Faculty of Engineering. Agriculture, Civil, Mechanical & Electrical VISION THE FACULTY OF ENGINEERING UPM AIMS TO BE A LEADING INSTITUTION FOR THE ADVANCEMENT OF ENGINEERING IN THE WORLD. MISSION Develop the art and science of engineering for the well-being of mankind. Educate engineers to high standards of scientific, managerial and professional competence in harmony with the environment. Share our knowledge and skills with communities throughout the world. MS ISO 9001:2000 Quality Management System Dean receiving ISO cert. from the Prime Minister 1) PROVISION OF TERTIARY EDUCATION AT UNDERGRADUATE AND POSTGRADUATE LEVELS 2) MANAGEMENT OF RESEARCH BACKGROUND • • • • • • • Established in1975 8 Bachelor (4-year) programs 86 fields of study for MS/PhD programs with thesis 48 MS programs without thesis 433 staff 1,683 Undergraduate students 1,200 Post-Graduate students (56% local & 58.3 % foreign) About us - ENGINEERING COMPLEX SPACE REQUIREMENT 80000 Putra 3Q 70000 60000 50000 40000 Ruang sedia ada Ruang diperlukan Fasa 2A 30000 20000 Fasa 2B 10000 Fasa 1 Bangunan lama dikembalikan kpd. Unviersiti 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 0 ORGANIZATIONAL STRUCTURE DEAN PROF. MADYA IR. MOHD. SALEH JA’AFAR SENIOR REGISTRAR MANAGEMENT REPRESENTATIVE TN. HAJI RUSLAN MOHAMAD EN RAHMAN WAGIRAN DEPUTY DEAN (ACADEMIC) DEPUTY DEAN (DEVELOPMENT) DEPUTY DEAN (RESEARCH) DR. NOR KAMARIAH NOORDIN DR. SAMSUL BAHARI MOHD. NOOR PROF. IR. DR. NORMAN MARIUN Deputy Dean (Academic, Student Affairs & Alumni) Deputy Dean (Development & Finance) Deputy Dean (Research & Post Graduate Studies) DEPT. AEROSPACE ENG. DR. ABD. RAHIM ABU TALIB (HEAD) DEPT. CIVIL ENG. PROF. MADYA DR. ABDUL HALIM GHAZALI (HEAD) DEPT. BIOLOGICAL AND AGRICULTURA L ENG PROF. IR. DR. DESA AHMAD (HEAD) DEPT. ELECTRICAL AND ELECTRONICS ENG DR. HASHIM HIZAM (HEAD) DEPT. CHEMICAL AND ENVIRONMENT AL ENG. PROF. DR. AZNI HJ. IDRIS (HEAD) DEPT. COMPUTER AND COMMUNICATI ON ENG. DR. MOHD FADLEE A. RASID (HEAD) DEPT. MECHANICAL AND MANUFACTURI NG ENG PROF IR DR MOHD SAPUAN SALIT (HEAD) DEPT. FOOD AND PROCESSING ENG DR. SITI MAZLINA MUSTAPA KAMAL (HEAD) STAFFING - 2008 Staff Strength Post Academic Non Academic Total Number 252 181 433 Status of academic staff Post Number Professors 20 Associate Professors Lecturers Tutors Total 41 112 79 252 Status of non academic staff Post Number Management 22 and professional Technical 72 staff Support staff 87 Total Active Lecturers Academic Staff on study leave 181 = 125 = 80 Academic Staff Percentage of Acad. Staff VK DS53/54 DS45/51/52 11% 24% 65% VK DS53/54 DS45/21/52 = Professor = Associate Professor = Lecturer TEACHING BACHELOR of ENGINEERING PROGRAMS • • • • • • • • Aerospace Engineering Biological and Agricultural Engineering Civil Engineering Chemical and Environmental Engineering Computer and Communication System Engineering Electrical and Electronics Engineering Mechanical and Manufacturing Engineering Process and Food Engineering External Examiners & Assesors “ Overall I believe that the Department has excellent and dedicated staff and an enthusiastic cohort of students. The Curricula are wide ranging and demanding and in most instances match the best that I have experienced as an external examiner “ Prof. John B. Burland Imperial College, London MASTERS WITHOUT THESIS PROGRAMS • • • • • • • • • • Master in Emergency Response and Planning Master in Water Engineering Master in Water Management Master in Manufacturing Systems Engineering Master in Engineering Management Master in Environmental Technology Management Master in Highway and Transportation Engineering Master in Remote Sensing and GIS Master in Structural Engineering and Construction Master in Innovation and Engineering Design FIELD OF STUDIES FOR PHD AND MASTER WITH THESIS • • • • • • • • • • • Aerospace Engineering Computational Methods in Engineering Geotechnical & Geological Engineering GIS & Geomatic Engineering Highway & Transportation Engineering Project Management Structural Engineering Water Resource Engineering Sanitary & Enviromental Engineering Bio-Production Machinery Bio-Systems Cont.. • • • • • • • • • • • • • • Bio-Informatic Precision Farming Soil & Water Engineering Infrastructure Planning & Management Agricultural Automation & Robotics Safety, Health & Environment Electrical Power Engineering Control & Automation Engineering Instrumentation Engineering Electronic Engineering Chemical Engineering Biochemical Engineering Environmental Engineering Process Safety & Emergency Management Cont.. • • • • • • • • • • • • • • • Computer Systems Engineering Communication & Network Engineering Information Technology & Multimedia Systems Materials Engineering Mechanical Engineering Intelligent Systems & Robotics Engineering Manufacturing Systems Engineering Design Engineering Energy Engineering Industrial & Systems Engineering Mechatronics Engineering Medical & Bio-Mechanics Engineering Food Engineering Agricultural Process Engineering Bioprocess Engineering FACILITIES ADMINISTRATION FACILITIES 2000 FACILITIES 2008 NO FACILITIES NO •Dean’s Office 1 •Dean’s Office 1 •Deputy Dean’s (Development) 1 •Deputy Dean’s (Development) 1 •Academic Office 1 •Academic Office 1 •Deputy Dean (Research & PG) 1 •Deputy Dean (Research & PG) 1 •Departmental Office 8 •Departmental Office 8 •Academic Staff Room 136 •Lecturers’ Room 152 144 •Seminar Room 1 •Prof/Assoc. Prof Room •Meeting Room 1 •Seminar Room 2 •Quality Assurance Unit 1 •Meeting Room 5 •Procurement Unit 1 •Quality Assurance Unit 1 •Briefing Room 1 •Procurement Unit 1 •Consulting Room 1 •IT Unit 1 •Staf Cafe 1 •Staf Cafe 1 ACADEMIC FACILITIES 2008 2000 FACILITIES NO FACILITIES NO •Lecture Room 7 •Lecture Theatre 8 •Tutorial Room 7 •Lecture Room 20 •Surau 1 •Tutorial Room 24 •Student Cafe 1 •Examination Hall 2 •Seminar Room 1 •Auditorium 1 •Maintenance Unit 1 •Student Center 1 •Surau 1 •Kafe Pelajar 1 • Stor 1 71 TEACHING AND RESEARCH LABORATORIES List of Laboratories KAA • • • • • • • • Aerodynamics Laboratory Aerospace and Structural Laboratory Vibration and Control Labroratory Avionics Laboratory Satellite Laboratory Design and Simulation Laboratory Propulsion Laboratory Thermofluid Laboratory 71 TEACHING AND RESEARCH LABORATORIES List of Laboratories KAW • • • • • • • • • • Highway Laboratory Traffic Laboratory Hydraulics Laboratory Structural Engineering Laboratory Geological Engineering Laboratory Geomechanics Laboratory Geomatics Laboratory Materials Laboratory Civil Engineering Design Laboratory Public Health Laboratory 71 TEACHING AND RESEARCH LABORATORIES • Machinery Design • Robotic and Controlling Engineering • Irrigation, Drainage Engineering & Agricultural Infrastructure. • Spatial and Information System • Biosystem Environment • Agricultural Machinery • Workshop Technology • Testing & Evaluation • Biomaterials Processing • Power and Energy System • Soil and Water Conservation 71 TEACHING AND RESEARCH LABORATORIES List of Laboratories KEE • • • • • • • • • IC Design Laboratory Instrumentation Laboratory Testing & Analysis Laboratory Design & Simulation Laboratory Process Control Laboratory Electric Power Laboratory Electronic Power Laboratory PCB & Sensor Design Laboratory High Voltage Laboratory & Workshop 71 TEACHING AND RESEARCH LABORATORIES List of Laboratories KKA • • • • • • • Engineering and Material Sciences Laboratory Environmental Engineering Laboratory Biochemical Engineering Laboratory Chemical Process Engineering Lab 1 Chemical Process Engineering Lab 11 Computer Simulation Lab Material Characterization Engineering Laboratory 71 TEACHING AND RESEARCH LABORATORIES List of Laboratories KKK • • • • • • • • Multimedia System Engineering Laboratory Computer Systems Engineering Laboratory Electronic Communications Engineering Laboratory Embedded and Artifical Intelligence Systems Engineering Network and communications system Engineering Photonics and Fiber Optic System Engineering Laboratory Wireless Systems Engineering Laboratory Computer and Communication System Engineering Workshop 71 TEACHING AND RESEARCH LABORATORIES List of Laboratories KMP • • • • • • • • • Mechanical and Instrumentation Measurement Laboratory Material Forming (workshop) Manufacturing Technology and Automation Laboratory Thermodynamics Laboratory Fluid Mechanics Laboratory Mechanical Engineering Design Laboratory Mechanics of Machine & Dynamic Mechanical Engineering Control System Laboratory Strength of Materials Laboratory 71 TEACHING AND RESEARCH LABORATORIES List of Laboratories KPM • • • • • • • • • Process Control and Instrumentation Laboratory Bioreactor Engineering Laboratory Agricultural Process Engineering Laboratory Food Engineering Unit Operation Food Processing Quality Food Processing Machinery Design Food Engineering Transport Process Biomaterials Engineering Properties Packaging and Preservation • RESEARCH CENTERS OF EXCELLENCE • • • • HOUSING RESEARCH CENTER (HRC) ROAD SAFETY RESEARCH CENTER (RSRC) MOUNTAINOUS TERRAIN DEVELOPMENT RESEARCH CENTER (MTD-RC) WIRELESS & PHOTONIC NETWORKS RESEARCH CENTER (WIPNET) Very focused R&D programs, consultancies, and professional training involving multi discipline expertise RESEARCH GRANT RM-K9 (2006-2008) No Program Allocation 1 Fundamental Research Grant Sheme (FRGS) RM 7,070,999 2 Science Fund RM 15,520,529 3 Technofund 4 Research University Grant Scheme (RUGS) RM 6,455,000 TOTAL RM 3,866,000 RM 32,912,528 RECEPIENTS FOR THE MINISTRY OF SCIENCE, TECHNOLOGY & THE ENVIRONMENT (MOSTE) YOUNG SCIENTIST AWARD 1994 Dr. Ishkandar Baharin 2001 Prof. Madya Dr. Husaini Omar 2004 Prof. Madya Dr. Mohd Khazani Abdullah RECEPIENTS FOR THE UNIVERSITI PUTRA MALASIA RESEARCH FELLOWSHIP AWARD 2002 2003 Prof. Madya Dr. Husaini Omar Prof. Madya Dr. Ishak Aris 2008 Professor Ir Dr Mohd Sapuan b. Salit 2005 Prof. Madya Dr. Mohd Khazani Abdullah 2004 Prof. Madya Ir. Dr. Azmi Yahya SELECTED RESEARCH PRODUCTS Rysoil – High Performance Synthetic Lubricants from Palm Oil (Robiah Yunus) Palm oil-based synthetic ester is a new class of bio-based synthetic esters that exhibit oxidative stability and costtemperature properties, low volatility, high viscosity and a high flash point. It provides cost effective alternative base stocks for biodegradalE lubricant applications. H-ometer Strength Measuring Device for Weak Rock and Hard Soil (Husaini Omar) H-Ometer provides a useful method for testing extremely weak rock materials and hard soils. It is small and compact, easily to handle and cost significantly less than the other indirect tensile equipment. Fiber Optic Duplexer Module (FDM) (Mohamad Khazani Abdullah) Fiber Duplex Module (FDM) is a totally passive optical device capable of doubling fiber utilization in telecommunications. It converts fiber optics simplex transmission mode into full duplex transmission (bi-directional) without wavelength conversions, optical-electrical conversion, and power supplies. Putra Blok-Interlocking Mortarless Load Bearing Building Block System (Mohd. Razali Abdul Kadir) Putra Blok has protrusion and grooves to eliminate the mortar layer in the Industrialised Building Systems. This provision could speed up construction and reduce the number of skilled and unskilled workers in the construction of identical mortar blocks. QUALITY INITIATIVES • WHY ISO9001? • WHY NOT OTHER INITIATIVES? Engineering Education Quality System (PUTRA 3Q) INPUT •Student Enrolment •Source Management CONTINUOUS IMPROVEMENT PROCESS •Quality Procedure Implementation •Benchmarking •Feedback OUTPUT •Quality Engineer •Quality Research Product QUALITY ASSURANCE • Performance Indicators • Accreditation/Affiliation/ Certification from Professional Bodies • Customer Satisfaction Index • Awards and Recognitions • Benchmarking and continual improvements QMS Process Model Management Responsibility (A001, A003, A004, UPM/FK/SK, UPM/FK/PS) Customer Requirements (UG001, UG002, UG003, UG025, PG030, PG031, PG032, R001) Customer Satisfaction Resources Management (A008, UG006, A015, UG027, A016, A007, A013, A018) Input Measurement, Analysis, Improvement (UP018, UP022, UG023, UG024, UG026, A022, A002, A005, A006, A017, A020, R004) Product Realisation (UG004, UP005, UG007, UG008, UG009, UG010, UG011, UP012, UP013, UP014, UG015, UG016, UP017, UP020, UP021, UG029, PG033, PG034, PG035, PG036, A010, A011, A012, A014, A019, R002, R003) Output (A021) Samples of Procedures • UG01 – Programme Design • UG02- New Course Design • UG03 – Accreditation and External Assessment • UG10 – Teaching • A003 – Document Control QUALITY IMPROVEMENT PROJECTS • Quality Academic Staff (intake,HRD,CPD etc) • Better Qualified Students • Excellent Facilities • Quality Support/Technical Staff • Balanced and up to date Curriculum • Information Technology Utilization • Systematic Teaching Management ISSUES AND CHALLENGES A - PRE-ADEQUACY PHASE Dec 1999 - Workshop for IS9001 Implementation Planning Jan 2000 - Appointment of Steering Committee Feb 2000 - Awareness Training for Academic Staff - Development of Draft Procedures - Awareness Training for Support Staff Mar 2000 - Course for Intermediate level Apr 2000 - Internal Audit Course December 1999 – Discussion for ISO9001 implementation and documentation development B – PRE ADEQUACY PHASE Apr 2000 - Appointment of Advsiory and Implementaton Committees. - Awareness Training May 2000 - Launching of Trial Implementation Sept 2000 - Training on Teaching Procedures Oct 2000 - Distribution of official Quality Manual and Procedures Oct 2000 - Adequacy Audit Training C - ADEQUACY AUDIT 1st November 2000, by the SIRIM Auditor Outcomes: No NCR, two OFIs D - PRE- COMPLIANCE PHASE •Feb 2001 - Internal Audit 1/2001 Mar 2001 - Training for Ind Training and FYP cooredinators and clerical staff (Maintenance of records) Apr 2001 - Training for Management, Lab and Financial Office staff - 1st MRM May 2001 - Briefing of Quality Policy by Dean •July 2001 - 2nd Briefing of Quality Policy by Dean •Aug 2001 - Internal Audit 2/2001 - Daily review for Compliance Audit preparation E - COMPLIANCE AUDIT Conducted over two days (27th and 28th August 2001), by three auditors Outcomes: No NCR, four OFIs F - POST-COMPLIANCE PHASE • Sept 2001 - Post Compliance Audit Workshop • Okt 2001 - Establishment of Quality Assurance Unit and Council of Quality Assurance - Procedures Training for HoD, and Quality coordinators. - Appreciation ceremony •Nov 2001 - 1st Annual Document Review • - Training of Dept’s procedures October 2001 – Establishment of Quality Assurance Unit G - POST-COMPLIANCE PHASE • Dec 2001 - Training of Current Procedurs - Training of version 2000 for Quality Coordinators • Jan 2002 - Certificate presentation by the Prime Minister •Feb 2002 - Training ISO 9001:2000 Internal Audit • Mar 2002 - Internal Audit 1/2002 Januari 2002 – Certificate Presentation by the Prime Minister POST-COMPLIANCE PHASE • April 2002 - 2nd MRM • May 2002 - Document Review after IA 1/2002 - Procedure Training for Management • Jun 2002 - Workshop for ISO 9001:2000 document • July 2002 - Launching of QMS ISO 9001 Version 2000 • Aug 2002 - Awareness Training ISO 9001:2000 - Internal Audit 2/2002 - Document review after IA 2/2002 H – SURVEILLANCE AUDIT • Conducted over 2 days (18th to 19th September 2002) • Outcomes: 2 NCRs I - POST-SURVEILLANCE PHASE • Sept 2002 - Corrective Actions for the 2 NCRs • Oct 2002 - Closing of the NCRs - Expand the scope to include Research Management and Postgraduate Studies - Workshop for the preparation of Research and Postgraduate Studies procedures • Nov 2002 -Another workshop for research and postgraduate studies POST-SURVEILLANCE PHASE • Nov 2002 - Runners up for State of Selangor Quality Awards • Dec 2002 - Document Review Workshop • Jan 2003 - Continuation of the Document Review Workshop • Feb 2003 - Awareness Training for Version 2000 November 2002 – Runners up for the State of Selangor Quality Awards POST-SURVEILLANCE PHASE • April 2003 - Internal Audit Training, Internal Audit (IA) 1/2003 - 3rd MRM • May 2003 - continuation of 3rd MRM • Jun 2003 - continuation of 3rd MRM • July 2003 - MS ISO 9001 training for Quality Coordinators - Internal Audit training • Aug 2003 - Interna Audit 2/2003 - Awareness Training for Version 2000 - Review for Surveillance Audit - Briefing of Quality Policy by the Dean J – 2nd SURVEILLANCE PHASE • Conducted over 1 day on 2 September 2003 by two SIRIM auditors • Outcomes: No NCR, 4 OFIs K – 2nd POST-SURVEILLANCE PHASE • Sept 2003 - Workshop to prepare for 2003 Prime Minister Quality Award(PMQA) - Visit by the PMQA evaluation panel - Preparation of the PMQA Supporting Document • Dec 2003 - Runners up PMQA September 2003 – PMQA Evaluation Panel Visit December 2003 – Runners up PMQA 2003 L - PRE-REASSESSMENT PHASE • Jan 2004 - Quality Manual Review and Workshop on Customer Satisfaction Data Analysis • April 2004 - • July 2004 • Aug 2004 General Awareness Training Internal Audit Training Internal Audit 1/2004 MRM - Document Preparation for PMQA 2004 Workshop - General Awareness - Internal Audit Training(New Auditors) - Internal Audit 2/2004 M – REASSESSMENT AUDIT • 2 days audit – 8th – 9th September 2004 with 2 auditors • Outcomes: 1 NCR and 4 OFIs N - POST-REASSESSMENT PHASE • Sept 2004 - Closing of NCR Reasessment Audit • Oct 2004 - Document Review Workshop after Reassessment Audit • Okt 2004 - Faculty’s Restructuring • Dis 2004 - QAU’s Head briefing to the quality coordinators (Akademic & Administration) - Annual Document Review - Preparation Workshop for the State Quality Award 2004 O - PRE-SURVEILLANCE 1 PHASE • Jan 2005 - State Quality Award Evaluation Panel Visit - General Awareness MS ISO 9001:2000 Training • Mac 2005 - (MRM 5) • Mei 2005 - internal Audit Training (New Auditors) - Self Auditing Dept/section/Unit - Internal Audit 1/2005 O – POST SURVEILLANCE AUDIT UNTIL REASSESSMENT IN 2007 Same cycle of activities before the next surveillance audit and until the next re assessment audit in 2007 In addition the OBE (Outcomes Based Education) has to be incorporated into the teaching activities as the requirement for programme accreditation In addition there was an effort to put everything into an automated system Integration of ISO & OBE Implementation • • • • OBE in A Nutshell Teaching Plan - Automation Outcomes Assessment - Rubrics End of Course Assessment Report Program Outcomes for BE Programs at the Faculty of Engineering. At the end of the Program, students are able to: 1. Apply knowledge of mathematics and engineering sciences. 2. Design and conduct experiment 3. Analyse and interpret data. 4. Design a system, component or process to meet the design requirement 5. Use principles of sustainable design and development 6. Function effectively as an individual in a group 7. Demonstrate leadership or managerial characteristics 8. Identify, formulate and provide creative/innovative/effective solution to the problem. 9. Explain of professional and ethical responsibility. 10. Communicate effectively with engineers, other professionals and community at large 11. Explain the impact of engineering solutions in societal, cultural, global and environmental context. 12. Recognize the need for and able to engage in lifelong learning. 13. Discuss relevant contemporary issues 14. Use necessary skills, techniques and modern engineering tools for engineering practice. 15. Solve problems in advanced design and development Example Teaching Plan Week 1 Topic Introduce: Course Outlines Outcomes/ Objectives Content Activities Assessment Learning Outcomes Able to look for info about I&D in the net Recognize I&D Organizations Introduction Topics 2 3 Aggregates Cement 1) able to explain the important properties of aggregates for civil engineering construction 2) conduct experiments for aggregate properties 1. Able to describe raw meterials and cement production 2. Explain different propeties of cement and identify its us in civil engineering construction Delivery Methods Contact Hours* Lecture Show Textbooks Show Trade Magazines Audio-visual aids Visit Project Direct contact between instructor & students. Normally reflected by credit allocation Lectures Laboratory session Assignments Lectures Laboratory session Assignments 2 (lect.) 2 (lab) 2 (lect.) 2 (lab) Learning Hours* Total hours students are expected to spend to acquire the learning outcomes including; attending direct contact hour session, doing assignment, assigned readings, group interaction/ work etc. 10 Assessment Written Report Oral report Test Exam Observation Tests Written Reports Observation 10 Tests Written Reports Observation Remarks Weekly notes on the implementation of the plan References to Prepare Teaching Plan – in addition to relevant ISO Procedures No. References Required/ remark 1 Course syllabus for course objectives (outcomes) and course content 2 Latest appropriate textbooks 3 CO-PO matrices for the course 4 Course to taxonomy matrices 5 Teaching and Learning Styles 6 Assessment guides for cognitive, psychomotor and affective domains 7 Course outcomes report template Teaching Plan - Filling Up Each Column In FK3/Q/RPP COLUMN NAME ACTIVITY TEACHING WEEKS Fill in the requisite 14 week. Note public holidays that may fall within the 14 weeks and which may require you to adjust accordingly. You may thus make a remark regarding this in column REMARKS. TOPIC List the topics with reference to the syllabus attached to the letter of assignment (LOA) from the HoD. LEARNING OUTCOMES Expand and include from the Course Objectives the outcomes expected from your class activity and aligned to the topics as listed in column TOPIC. You need to also note the domains and hierarchy of taxonomy when stating your outcomes. Thus, the action words you use in the outcomes need to reflect the agreed taxonomy (Refer to the CO-PO Matrix attached with the LOA). As this is a dynamic process, the CO-PO matrix may need to change and be updated as your teaching plan is being discussed later at the departmental level. You may wish to review aspects of learning outcomes with reference to the course notes provided by CADe, UPM as detailed out in Section D: IMPLEMENTATION OF TEACHING AND LEARNING of this guidebook. Domain & Taxonomy Levels Taxonomy Levels Domain Levels Level 1 = Basic Level 2 = Intermediate Level 3 = Advance Level/ Domain Basic Intermediate Advanced Cognitive (K) e.g. Cognitive: a ….Lowest Level (Knowledge/ Awareness) .. f … Highest Level (Synthesis/Evaluation) Psychomotor/ Skills (S) Affective/ Attitudes (A) 1. Knowledge 1. Perception 1. Receiving 2. Comprehension 2. Set 2. Responding 3. Application 3. Guided response 3. Valuing (appreciating) 4. Analysis 4. Mechanism 4. Organization 5. Synthesis 5. Complex response 6. Evaluation 6. Adaptation 5. Characterization (embodied) 7. Origination COLUMN NAME DELIVERY METHODS CONTACT HOURS ACTIVITY State suitable and appropriate methods for teaching and learning to occur and for the outcomes to be achieved. You may wish to review the various delivery methods in the course notes provided by CADe and/or others as elaborated in Section D: IMPLEMENTATION OF TEACHING AND LEARNING. Compute the contact hours as reflected by the course credits allocated in the programme and as stated in the syllabus. The hours are computed based on the duration of direct contact between students and the instructor. At UPM, the following is usually adopted: 1 credit hour of lecture is equivalent to 1 contact hour. 1 credit hour of laboratory is equivalent to 3 contact hourr. COLUMN NAME LEARNING HOURS ASSESSMENTS REMARKS ACTIVITY Compute the total hours students are expected to spend in acquiring the learning outcomes. The total hours is the sum of the direct contact hours and any other hours spent outside of the direct contact hours in doing assignments, group discussion, assigned readings, etc. Note the footnote at the end of the table in FK3/Q/RPP which states that the total hours must NOT be more than 120 hour for a 3 credit course (i.e. 40 hour/credit). This total sum computation is referred to as the notional hours as recommended by the Ministry of Higher Education, Malaysia. State the methods that will be used to assess students in anticipation of achieving the stated outcomes and topics. You should refer to the domains and hierarchy of taxonomy in linked CO-PO matrix (updated, if applicable) attached with your LOA, and the various rubrics that have been developed. Further details and examples are elaborated in Section E: ASSESSMENT AND EVALUATION of this guidebook. You may wish to include notes on the implementation of your teaching plan. These comments may help you in reviewing your efficacy in achieving the CO-PO for your course. Note that at the end of the semester, you are also required to fill in the ‘Course Assessment Summary’ as elucidated in E: ASSESSMENT AND EVALUATION of this guidebook. PO Assessment Plan • Document on Guide to Teaching & Learning – ISO Intranet (automated) • Training to Construct Teaching Plan Using Office Automation (automated teaching support system) Benefits and Trends Benefits • Academic Staff: – Teaching according to the syllabus and from relevant sources – Proper teaching plan – Promotion is transparent RATIO OF STUDENTS TO LECTURER Before ISO 24 22 21 After ISO 19.8 18 15 15 RATIO TARGETED ACHIEVED 14.2 14 12 12.8 13 13 11.6 13 12.2 11.8 12 11.3 11 9.8 9 6 3 0 2000 2002 2003 2004 2005 2006 2007 2008 YEAR DISTRIBUTION OF ACADEMIC STAFF ASSOCIATE PROFESSOR PROFESSOR LECTURER 116 120 104 98 116 112 97 100 NUMBERS 80 60 42 41 43 40 34 22 20 16 23 18 15 41 35 20 0 2003 2004 2005 2006 2007 2008 YEAR PHD QUALIFICATIONS AMONG TARGETED LECTURERS ACHIEVED PERCENTAGE 100 70.24 80 60 65.44 65 60 55 60.25 65 62.03 65 64.74 2004 2005 63.14 65 70 69.36 61.68 40 20 0 2002 2003 2006 2007 2008 YEAR PROFESSIONAL ENGINEERING QUALIFICATIONS 28 26 24 24 PERCENTAGE 20 24 23.5 24 24 25 TARGETED ACHIEVED 24 22 20 19.9 19 17 15.6 16 12 8 4 0 2002 2003 2004 2005 2006 2007 2008 YEAR AVRAGE Student Entry Qualification (Average) 4.00 3.75 3.50 3.74 3.73 3.58 AVRAGE-3.46 3.48 3.36 3.25 3.41 3.20 3.00 2.75 2.50 2.25 2.00 Aero Civil Biological Electric Chemical PROGRAM mechanical computer Food Benefits • Students – Minimum CGPA has increased – Attendance has improved >80% – Overall results have improved – Can provide feedback to improve the teaching quality/services – Class begins in week 1 Grade Distribution for Students Graduating in 2007/2008 ( Low, Average and High) 4.500 4.000 3.500 AVERAGE 3.000 3.075 OVERALL 2.956 3.218 3.135 2.9325 3.031 3.142 2.500 2.000 1.500 1.000 0.500 0 Aero Civil Biological Electric Chemical PROGRAM mechanical computer Food Teaching Assessment Overall (Excellent >4.0) 175 180 169 147 160 140 166 129 129 137 118 120 113 NUMBERS 100 80 60 40 20 0 Sem1 Sem2 04/05 04/05 Sem1 05/06 Sem2 05/06 Sem1 06/07 Sem2 06/07 Sem1 07/08 Sem2 07/08 Sem1 08/09 SEMESTER Status of Graduating Students First and Second Upper Class Second Lower and Third Class 80 75.5 69.3 70 PERCENTAGE (%) 77.75 65.7 81.16 65.4 60 50.57 50 47.71 40 30 83.33 30.7 34.3 34.6 24.5 22.25 16.67 20 18.9 10 0 2001 2002 2003 2004 2005 2006 2007 2008 YEAR TOTAL INTAKE OF BACHELOR STUDENT 700 606 600 483 500 447 395 400 386 300 200 100 0 Sesi 2004/2005 Sesi 2005/2006 Sesi 2006/2007 Sesi 2007/2008 Sesi 2008/2009 Enrollment For Master and PhD, Local and Oversea Student LOCAL OVERSEA 700 628 NUMBERS OF STUDENT 600 531 518 497 492 495 465 500 460 400 288 273 300 209 229 200 100 0 2003 2004 2005 2006 2007 2008 YEAR Benefits • Research: - Number of journal publications - Number of patents - Number of awards - Grants - Research university status - Facilities JOURNAL PUBLICATIONS 278 300 256 250 229 203 182 200 NUMBERS 240 143 150 110 100 50 0 2001 2002 2003 2004 2005 2006 2007 2008 YEAR RATIO OF JOURNAL PUBLICATIONS TO LECTURE ACHIEVED 2.6 2.24 2.4 2.2 RATIO 2.0 1.19 1.13 1.64 1.8 1.4 1.45 1.6 1.4 1.2 1.2 1 0 2002 2003 2004 2005 2006 2007 2008 YEAR TOTAL COMMULATIVE PATENT REGISTERED AND PENDING 88 90 73 TOTAL COMMULATIVE 80 68 70 59 60 51 50 40 30 11 20 4 10 0 2001 0 9 2002 2003 2004 2005 2006 2007 2008 YEAR INTERNATIONAL AND NATIONAL AWARDS INTERNATIONAL NATIONAL 35 30 NUMBERS 30 22 23 20 20 19 16 16 15 15 12 15 8 10 15 8 5 5 0 2 2002 2003 2004 2005 2006 2007 2008 YEAR Accreditation • National Accreditation • International Accreditation National Accreditation • All engineering degree programmes in Malaysia are accredited by the Engineering Accreditation Council (EAC) • EAC comprises of Board of Engineers Malaysia(BEM), The Institution of Engineers Malaysia (BEM), Public Services Department (PSD) and the Malaysian Qualification Agency (MQA) ACCREDITATION SYSTEM HISTORICAL PERSPECTIVE 2008 EAC comprises BEM, IEM, MQA, PSD, Industry Representative 2007 establishment of MQA (replacing LAN) as the Malaysia Qualification Agency 2000 establishment of the Engineering Accreditation Council (EAC) comprising of BEM, IEM, LAN and PSD 1996 LAN (National Accreditation Board) established to ensure quality of private institution of higher learning 1967 BEM was established - joint accreditation with IEM 1959 initiated by IEM modeled after UK and Australia 1957 by Public Services Department (PSD) for admission to the Public Service Purpose of EAC Accreditation • satisfy BEM’s requirements for registration as Graduate Engineers • satisfy MQA’s requirements under the Malaysian Qualification Framework • satisfy JPA’s requirements for employment in the government sector Working Relationship BOARD OF ENGINEERS MALAYSIA INSTITUTION OF ENGINEERS MALAYSIA MALAYSIAN QUALIFICATIONS AGENCY PUBLIC SERVICES DEPARTMENT ENDORSE DECIDE ENGINEERING ACCREDITATI ON COUNCIL EAC EVALUATION PANEL RECOMMEND BOARD OF ENGINEERS MALAYSIA ENGINEERING ACCREDITATI ON DEPARTMENT FACILITATE ENGINEERING ACCREDITATION COUNCIL 17 MEMBERS Chairman (BEM) Deputy Chairman (IEM) 5 members (BEM) 5 members (IEM) 3 members from Industry 1 member (MQA) 1 member (PSD) 50:50 representation between academia & industry Evaluation Panel ~ 100 trained volunteers Chairperson (P.Eng) Two members (P.Eng) one member with extensive academic experience and one member with extensive industrial experience CRITERIA Students Curriculu m Facilities Staff PEO & PO QMS Focus • Engineering education content and level are maintained • Outcome-based Engineering Education (OBE) Programme • Systematic (QMS) • Programme Continual Quality Improvement (CQI) Some of the comments from Academics That is not how we went through? Professor professes We have been producing graduates who are leaders of the industry ! We are already excellent! Why is life as an academic so complex? What are you talking about? Let’s go out to play! CULTURAL CHANGE • Knowledge • Behaviour • Attitude QUALITY EDUCATION •Establish, Maintain & Improve System • Resources •Management Commitment Characteristics of OBE curricula • Have programme objectives, programme outcomes, course outcomes and performance indicators. • Stated objectives and outcomes can be assessed and evaluated. • Centered around the needs of the students and the stakeholders. Characteristics of OBE curricula (cont) • Learning outcomes are intentional and assessed using suitable performance indicators. • Programme objectives address the graduates attainment in their career within 3-5 years after their graduation. • Programme outcomes (abilities attained by students before they graduate) are formulated based on the programme objectives – TOP DOWN. Characteristics of OBE curricula (cont) • Programme outcomes address Knowledge, Skills and Attitudes to be attained by students. • Course outcomes must satisfy the stated programme outcomes. There is no need for ANY (individual) course to address all program outcomes. • Teaching/ Learning method may have to be integrated to include different delivery methods to complement the traditional Lecturing method. Depth of Knowledge Required Complex Problems Requires in-depth knowledge that allows a fundamentals-based first principles analytical approach Broadly Defined Problems Well defined Problems Requires knowledge of principles and applied procedures or methodologies Can be solved using limited theoretical knowledge, but normally requires extensive practical knowledge International Accreditation • Some of the engineering programmes requested for external accreditation such as ICEE, IMechE, IChemE, IEEE but not ABET • But the country is a provisional member of Washington Accord International Agreements / Networks EDUCATION PRACTICE WASHINGTON ACCORD ENGINEERS MOBILITY FORUM SYDNEY ACCORD APEC ENGINEER DUBLIN ACCORD ENGINEERING TECHNOLOGISTS MOBILITY FORUM FEANI / EUR-ACE / ENAEE (EUROPE) NABEEA (ASIA) UPADI (CENTRAL & SOUTH AMERICA) INTERNATIONAL ENGINEERING ALLIANCE / INTERNATIONAL ENGINEERING MEETING (IEM) Washington Accord • Signed in 1989 • Recognises substantial equivalence in the accreditation of qualifications in professional engineering, normally of four years duration. • 6 years peer review cycle WASHINGTON ACCORD FULL SIGNATORY Provisional Status • Australia - Engineers Australia (1989) • Canada - Engineers Canada (1989) • Chinese Taipei - Institute of Engineering Education Taiwan (2007) • Hong Kong China - The Hong Kong Institution of Engineers (1995) • Ireland - Engineers Ireland (1989) • Japan - Japan Accreditation Board for Engineering Education (2005) • Korea - Accreditation Board for Engineering Education of Korea (2007) • New Zealand - Institution of Professional Engineers NZ (1989) • Singapore - Institution of Engineers Singapore (2006) • South Africa - Engineering Council of South Africa (1999) • United Kingdom - Engineering Council UK (1989) • United States - Accreditation Board for Engineering and Technology (1989) • Germany - German Accreditation Agency for Study Programs in Engineering and Informatics • India - National Board of Accreditation of All India Council for Technical Education • Malaysia - Board of Engineers Malaysia • Russia - Russian Association for Engineering Education • Sri Lanka Institution of Engineers Sri Lanka Washington Accord (WA) Visits (2002 – 2008) • • • • • • • • • Public Universities: 7 Sponsor (UiTM, UIA) Private Universities: 4 1st Mentor (MMU, UKM) 2nd Mentor (UTeM, UTM) Alan Bradley / Michael Brisk / 3rd Mentor (UNIMAP, UTP) Skip Fletcher / th 4 Mentor (KLIUC, UNITEN) & (ADM) Alex Chan 5th Mentor (UiTM) & (ADM) 1st Reviewer (UPM, UKM) Bob Hodgson / Honjo 2nd Reviewer (ADM) Evaluation Panel (UPM, UKM) Future Planning • Focus more on strategic planning towards nation aspiration to become a developed country by the year 2020. • Effort towards producing more output and from teaching and research such as good quality graduates, quality research outputs such as journal publications, patents and commercialised products Kuala Lumpur UPM Singapore