GHADA BAZ 407-227-1797 – bazghada@gmail.com EDUCATION AND PROFESSIONAL CERTIFICATION MBA, General Business Georgia State University J. Mack Robinson School of Business Atlanta, GA, USA 2004 GPA: 3.51 BA, Management October 6 University School of Economics and Management Cairo, Egypt 2000 GPA: 3.81 PMP Project Management Institute Certified Project Management Professional 2011 PROFESSIONAL AFFILIATIONS PMI Project Management Institute Member of the Project Management Institute IBC Institute of Business Consulting Certificate in Management Consulting Essentials USA Member ID: 1450247 UK Learner Number: 4166343 WORK EXPERIENCE University of Central Florida – Instructor College of Business Administration, Department of Management Orlando, FL Aug 11 – Current Teaching International Management This course offers an opportunity for students to explore the challenges and opportunities of working in a diverse business environment, with focus on cultural diversity, strategic management, and human resource management practices in the international business environment. Business Ethics and Society A course that explores the theories and traditions of Ethics and how they apply to issues and topics in the business world. Project Management A course designed around the project management methodology outlined by the Project Management Institute, which prepares students for careers in the Project Management profession and enables them to meet professional certification requirements. Strategic Management Capstone Course (Lab) This Capstone course exposes students to the field of strategic management and provides them with an opportunity to apply theories, concepts, tools, and techniques to industries and companies through environmental and industry analysis and development of strategic recommendations. The Cornerstone Course (Lab) Cornerstone is a service learning course which teaches students a collection of fundamental business skills, and then gives them the opportunity to apply those skills as they work on projects of various types with local organizations. Service Member of the Undergraduate Course Review Committee for Fall 2011and Spring 2012 Member of the University Travel Committee from Fall 2011 to date Page 1 of 6 Ghada Baz – September 2014 Member of the Instructor/Lecturer Promotion Committee for Spring 2014 Member of the Human Resource Committee responsible for selection of a faculty member to teach the newly introduced professional modules Member of the Department of Management Department Assessment Committee from Fall 2012 to date, in charge of development and maintenance of a standardized Embedded Question Bank for use by different faculty members Contributed to and/or led several initiatives for improving course structure/content and redesigning instructional tools, online and off-line, for the lab portion of the Cornerstone and Capstone courses Berlitz – Language Instructor (Independent Contractor) Orlando, FL Apr 11 – Aug 11 Qualified language instructor by Berlitz Conducting English and Arabic language training LOGIC Management Consulting – Director Abu Dhabi, UAE Nov 08 – Feb 10 LOGIC Management Consulting is a firm specializing in management consulting services, including Organization Development, Strategy Management, and Business Process Management. Areas of Experience Strategic Planning Balanced Scorecard Human Resource Management Business Process Management and Improvement Policies and Procedures Development Business Development Identifying business opportunities Meeting with client representatives and identifying the scope of work Analyzing assignment scope and presenting to potential clients to achieve alignment in expectations Studying RFPs and formulating proposals Formulation of Project Budgets, including staffing and resource allocation, to work as basis for project pricing Presentation of proposals to clients and explaining the approach and methodology to be followed during the course of the project Following up with potential clients to ensure alignment and progress Project Management Handling the initiation phase of projects, including conducting kick-off meetings and establishing roles and responsibilities Leading the project planning phase through creating Project Work Plans with milestones and clear deliverables Leading the project execution phase, including creation of interim reports and final deliverables, and reviewing work to ensure desired quality Monitoring and controlling project through risk management, managing change and maintaining the scope/cost/time relationship Handling the closing of projects, including document management and following up with collections Project Delivery Development of interim and final reports and deliverables Review of work reports and deliverables for quality assurance and Page 2 of 6 Ghada Baz – September 2014 adherence to scope Aligning efforts of team members to ensure commitment to deadlines Ernst & Young UAE - Senior Consultant, Business Management Advisory Solutions Abu Dhabi, UAE Jun 08 – Oct 08 Business Management Advisory Solutions is the team within Ernst & Young’s Business Advisory Solutions practice responsible for providing management advisory services including Organization Transformation, Human Capital, Finance, Program Management, Change Management, and Enterprise Systems. Job responsibilities included: Areas of Experience Organization Design Human Resource Management Policies and Procedures Development Business Development Identifying opportunities and assisting in defining project scope Studying RFPs and formulating proposals Project Management Managing all the phases of project management Project Delivery Data gathering and analysis Report writing Initiation and maintenance of client files according to the firm’s Quality Assurance and Risk Management standards Ernst & Young Egypt - Consultant, Business Management Advisory Solutions Cairo, Egypt Oct 05 – Feb 08 Areas of Experience Human Resource Management Strategy Development and Strategic Planning Policies and Procedures Development Organization Design and Transformation Business Process Management and Improvement Business Development Studying RFPs and formulating proposals Project Delivery Data gathering and analysis Report writing Initiation and maintenance of client files according to the firm’s Quality Assurance and Risk Management standards October 6 University - Assistant Lecturer, School of Economics and Management Cairo, Egypt Oct 00 – Oct 05 Academic, research, and administrative responsibilities included: Teaching undergraduate application classes in the areas of: o Human Resource Management o Strategic management o Organizational Behavior o Financial Management o International business o Marketing Participating in research projects, including the following: o Curriculum development research project aimed at the development and improvement of the Page 3 of 6 Ghada Baz – September 2014 International Business course o Research project titled “Micro Finance in Egypt” in conjunction with the School of Economics, University of Turin, Italy, funded by the European Union through TEMPUS agreement. The outcome of the project was a Micro Finance textbook and a training manual to be used as teaching material in universities of Mediterranean countries as well as training programs (www.saa.unito.it/meda/pdf/Microfinance in Egypt.pdf). Certified as a Trainer in Microfinance by The School of Economics, University of Turin, Italy Exam preparation and supervision o Assisted in formulation and administration of interim exams o Led a team of faculty members for organizing, administering, and supervising final exams for a different class each year Other responsibilities o Worked in coordination with the university’s Cultural Relations Department on agreements with universities in Europe. Activities included planning academic and student exchange programs o Organized students’ activities in October 6 University. Activities included organizing concerts, trips, seminars, and theatre productions, and assuming the role of Chief Editor of the Business School magazine, for 2 years Macrocell Software Development - Business Consultant – Part Time Cairo, Egypt Jul 04 - May 05 Performing the following tasks: Identifying potential affiliations to serve specific needs of clients. Such as assisting in providing the market leading brokerage firm ‘EFG Hermes’ with Anti- Money Laundering application Contributing to the research supporting Macrocell’s expansion into the Middle East and European markets through market studies and entry strategy options VOLUNTEER EXPERIENCE March 2011, Fort Myers, Florida – Upon invitation by Canterbury School, created and delivered presentations to the middle and high school students on the political situation in Egypt, aiming at providing students with cultural insight and portrayal of recent political events in the region. CONFERENCES AND ADDITIONAL LEARNING EXPERIENCE UCF Faculty Particpated as a speaker in the Summer Conference of 2013 with a presentation on Development alternative student attendance tracking methods to enhance student engagement. Balanced Scorecard Participated in the Balanced Scorecard Forum in Dubai, UAE, from 28 March 09 to 2 April 09. The Forum was led by Dr. Robert S. Kaplan and Dr. David P. Norton of Harvard Business School, who provided training, and moderated discussions Business Process Excellence Attended the Fifth Annual Business Process Excellence Summit in Dubai, UAE, from 31 May 09 to 4 June 09 - an event that provides an opportunity for process excellence specialists and experts to share their experience and knowledge Project Management Received 40 hours of Project Management education in 2008, delivered by Cambridge Educational Institute in Abu Dhabi, UAE Change Management Completed the “Who Moved My Cheese?” training program on change management skills, through LOGIC Management Consulting in 2009 Essential Consulting Skills Received 30 hours of training on Essential Consulting Skills as part of Ernst & Young’s Employee development program in 2007 Page 4 of 6 Ghada Baz – September 2014 Time Management Received 20 hours of training on Time Management as part of Ernst & Young’s Employee development program in 2006 Communication and Presentation Skills Participated in a workshop of communication and presentation skills provided by Lyngby Business School, Denmark, as part of a student development program in October 6 University in 1998 HONORS AND ACTIVITIES Since 2009 – Involved in design and creation of precious metal and semiprecious stone handmade jewelry (ADABAZ.com) 2011 – Active member of the Central Florida based fly-fishing group “Fin Addicts”. Former member of the Georgia State University Crew in 2003, and participated in a number of rowing regattas under the university’s name Recipient of merit scholarship from the Binational Fulbright Commission in Egypt for MBA students Recipient of merit scholarship throughout the four years of undergraduate studies in October 6 University Top student in all four years of undergraduate studies and upon graduation MANAGEMENT CONSULTING PROJECTS Projects worked on during employment in LOGIC Management Consulting Abu Dhabi include the following: In the Human Capital AreaEmirates Authority for Standardization and Metrology, a federal authority of the UAE government Led the “Development of the Human Resource Management Systems” project, including: Developing a Competency Framework Creating a Performance Management System Creating a Recruitment and Hiring System Creating a Training System Developing Career Path and Promotions Policies and Procedures Creating a Human Resource Management Policy and Procedures Manual, designed to support the authority in meeting the standards of Sheikh Khalifa Excellence Award Emirates Identity Authority, a federal authority of the UAE government Led the “Execution of Strategy Using Balanced Scorecard” project which involved: The development and delivery of the Strategic Objectives Cascading module, for the execution of Balanced Scorecard based strategy, through completing the cascading of strategic objectives to the individual level as part of a comprehensive Performance Management System In the Strategic Management Area (Balanced Scorecard Framework)C4 Advanced Solutions, Participated in the development of the Strategic Foundation a private company in the Led the formulation of the Corporate Strategy Map supported by a detailed manual of industry of defense Strategic Objectives, Key Performance Indicators, Targets, and prioritized Strategic technology Initiatives, as part of formulating strategy according to the Balanced Scorecard framework Projects worked on during employment with Ernst & Young Abu Dhabi include the following: In the Organization Restructuring and Design AreaAbu Dhabi Municipality, Abu Dhabi government Page 5 of 6 Led project involving the following: Review of the Organization Structure of Abu Dhabi Municipality Ghada Baz – September 2014 Al Arabia Press and Media, a private publisher Including unrepresented functions in the organizational structure Cascading the organization structure below the fourth level and creation of jobs Development of Job Descriptions for the jobs created Developing career paths for all departments and Job Grading Led the preparation of policy and procedures manuals for Al Arabia Press and Media, publisher of a number of magazines and periodicals. The policies and procedures manuals developed covered the organizational functions of Procurement and Administration Projects worked on during employment with Ernst & Young Cairo include the following: Orascom Telecommunication Holding, a telecommunication technology company Merger of five major companies in the IT sector in Egypt. The assignment included: Development of a post-merger Organization Structure Analysis of product/service offerings and identifying synergies Identification of the new entity’s mission and vision statement Development of Human Resource Policy, Procedures, and Process Maps Five Stars Flour Mills, a private company Documentation of Business Strategy and Company Profile for Egypt’s flour milling industry leader, as well as identifying the strategic direction and action plans of the company based on its capabilities and market opportunities. Moonstone, a private company Development of Strategic Objectives, Organizational Structure, Policies and Procedures Manuals for the functions of Procurement, Warehouse, and Customer Services, as well as Job Analysis and Description for a growing family owned business in the industry of PC components trading. The Egyptian Ministry of Electricity and Energy Development of Job Description based on the organization's rules and regulations as well as the requirements of the World Bank as a funding entity for an organization under the authority of the Egyptian Ministry of Electricity and Energy. Abaza Automotive, a private company Development of the Strategic Business Objectives, Organizational Structure, Job Analysis, and Job Descriptions for the Egyptian automotive market leader in the field of trailers manufacturing, in course of transforming it from a family business into a commercially operated company. Talaat Moustafa Group Holding, a publicly traded company in the construction and development industry Development of policy manuals, process flow maps, internal controls, and ERP system requirements for the After Sales Services and Administration functions for Madinaty, a major development project of one of the Middle East’s largest Real Estate Development groups. The project also included organizational structure development and the formulation of job description for the real estate and operations functions, as well as recruitment of several key positions. Evyap Page 6 of 6 Recruitment Assistance, involving CV screening, phone interviews for short-listing, behavioral interviews, as well as Candidate Profile Summary Report writing Ghada Baz – September 2014