IMPERIAL COLLEGE LONDON: JOB DESCRIPTION SENIOR SECURITY OFFICER (Security Operations) 1. Division: Facilities Management. 2. Department: Security Services. 3. Grade: Level 2a 4. Function of Post: As a key member of the department to assist in ensuring the provision of security and fire services in accordance with College Policy and Security Standing Orders. To achieving a professional, customer orientated and value for money service, by tactical supervision of junior staff, hands on involvement, training and efficient administration. 5. Responsible to: The Security Operations Manager 6. Direct Subordinates: All security staff of a junior rank. 7. Objective: To work as a member of the departmental team for the protection of persons and property on all College sites and thereby ensuring the provision of a safe and secure environment conducive to the aims of the College community. 8. Duties: 8.1 Planning, implementing and supervising security and safety patrolling activities to ensure; The maintenance of good order on all College sites including the protection of everyone therein against violent acts and accident. The protection of College property against loss, theft, damage, (including fire and water) and waste. That basic and reasonable crime prevention measures are in place. The protection of private property belonging to staff, students and visitors against loss, theft and damage. That offences against the Law of the Land, College Disciplinary Codes and Policies are investigated and brought to the attention of the relevant authority. That basic fire precautions are in place and means of escape are clear. The monitoring of health and safety issues reporting transgressions and defects accordingly. 8.2 Planning, implementing, supervising and responding to; First Aid Emergencies. All Fire Alarms and related Emergencies. Bomb Alerts and all other types of related emergencies. All other types of incidents (e. gas leaks, floods, defective lifts, accidents etc.). Intruders and other criminal related incidents. Incidents of Public Disorder and Affray etc. Providing in all cases assistance in accordance with instructions and training. 8.3 Planning, implementing, supervising and performing investigations; The post holder will be required to investigate and supervise the investigation of all types of incidents providing comprehensive reports and statement in accordance with Security Instructions, Criminal Law, Employment Law and training. 8.4 8.5 Ensuring that all relevant Operational administrative duties are professionally and efficiently implemented and maintained, in accordance with departmental policies and instructions. . Ensuring the maintenance of good staff discipline by; Good communication at all levels. Positive and compassionate counselling. Dealing firmly with any discriminatory attitudes/behaviour. Implementing disciplinary action as required. Promoting equality of opportunity All in accordance with College Policy and Procedures. 8.6 8.7 Assist with the staff training in both the theory and practical aspects of all the security functions required of the services; . Identifying learning opportunities. Supporting the implementation of new skills. Providing feedback on performance. Monitoring the planning and implementation of ; VIP visits to all College sites. The provision of escorts for the movement of cash and valuables. Lift and Intruder Alarm testing programmes. The provision of Reception cover, as required, in buildings between the hours of 1800 – 0800 Monday – Friday and any time on Saturday and Sunday. Properly documented continuity and safe keeping of found property and it’s subsequent disposal. The policing of car park activities and assistance with associated duties as required. 8.8 Carry out in a professional and diligent manner all other duties properly assignable to the post. 8.9 Other Duties To observe and comply with all College policies and regulations, including the key policies and procedures on Confidentiality, Standing Orders, Conflict of Interest, Business Continuity, Data Protection, Equal Opportunities, Ethics related, External Interests, Financial Regulations, Health and Safety, Imperial Expectations (for new leaders, managers and supervisors), Information Technology, and Smoking. To undertake specific safety responsibilities relevant to individual roles, as set out on the College Health and Safety Structure and Responsibilities web page: www.imperial.ac.uk/safety/policies/organisationandarrangements. To undertake Business Continuity responsibilities relevant to individual roles Job descriptions cannot be exhaustive and the postholder may be required to undertake other duties, which are broadly in line with the above key responsibilities. Imperial College London is committed to equality and valuing diversity. PERSON SPECIFICATION Candidates/postholders will be expected to demonstrate the following: Criteria Imperial Expectations These are the 7 principles that Imperial leaders, managers and supervisors are expected to follow: 1) Champion a positive approach to change and opportunity 2) Communicate regularly and effectively within, and across, teams 3) Consider the thoughts and expectations of others 4) Deliver positive outcomes 5) Encourage inclusive participation and eliminate discrimination 6) Support and develop staff to optimise talent 7) Work in a planned and managed way Experience Experience in a supervisory role in a similar security-based environment. Knowledge Be computer literate and demonstrate the ability to use Microsoft Word, Outlook Express for email, Excel. Training on Lenel Access Control will be provided. Be knowledgeable and experienced in general security roles, responsibilities, patrols and types of incidents. Skills Good communicators, both verbally and in writing, ideally with experience of dealing with the general public. The ability to present written information clearly and concisely using appropriate structure and layout. Good interpersonal skills Be able to take prompt and well-informed first line decisions in order to maintain the confidence of clients. Able to remain calm under pressure especially when dealing with difficult situations. Ability to plan and prioritise Possess staff motivation skills Be strongly customer focused Able to deal with sensitive and confidential matters appropriately at all times Be confident in dealing with difficult situations and incidents and the ability to use tact and diplomacy to supervise and deal with staff, including senior staff, students and visitors, in all circumstances, including emergencies and other times of stress Reliability, self-motivation and ability to use own initiative Ability to work as part of a team Other Requirements Full clean manual driving license Officers must undertake the standard 4 day First Aid course and maintain the subsequent qualification. Officers must be capable of carrying and using all security equipment necessary to efficiently discharge the duties of a professional Security Officer in the College environment. Officers will be required to gain Security Clearance from the Office of Civil & Nuclear Security (OCNS) Officers must undertake the standard 4 day First Aid course and maintain the subsequent qualification. Officers must undergo regular theoretical, practical and physical training in all security, fire and first aid functions to a standard acceptable to the College. They will also be required to attend regular HR training to ensure departmental compliance with College Policy and Employment Law A consistently smart appearance in the uniform provided and required by College An excellent level of fitness to enable the post holder to perform all of the functions of the post Adherence to Security Standing Orders As this post is exempt from the Rehabilitation of Offenders Act 1974, a satisfactory (standard/enhanced/enhanced for regulated activity) Disclosure and Barring Service check will be required for the successful candidate. Further information about the DBS disclosure process can be found at http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/ or by telephoning 0870 90 90 811. You may also wish to view the College’s policy statements on the Recruitment and Employment of Ex-Offenders and the Secure Storage, Use, Retention & Disposal of Disclosures and Disclosure Information.