CASE REPORT HOW TO OPERATE SUCCESSFULLY IN AN INTERNATIONAL ENVIRONMENT: A CASE ASTUDY 9/6/2014 Table of Contents Executive Summary ...................................................................................................................................... 3 Introduction:.................................................................................................................................................. 4 Why Go Further? .......................................................................................................................................... 5 Where are you going to locate your Manufacture Plant? .............................................................................. 5 How to Govern a Newly Acquired Foreign Company? ................................................................................ 6 What are the Advantages of Forming a Joint Venture? ................................................................................ 6 How to Divorce from a JV Partner while minimizing the Damage to your Interests and Reputation? ........ 7 How Managers can assess effectively the often Unfamiliar Non-market Environment in an International Environment? ................................................................................................................................................ 8 How do Giant Firms from Emerging Countries Expand Overseas? Any Implication to FDI and Government/Industry Policies? ................................................................................................................... 10 How to Deal with Some Ethical Dilemmas? .............................................................................................. 12 Analysis: ..................................................................................................................................................... 13 Recommendations: ...................................................................................................................................... 15 Conclusion: ................................................................................................................................................. 17 References:.................................................................................................................................................. 18 Appendix:.................................................................................................................................................... 21 2 Executive Summary This case report discusses about the significance of the adaptation of the Coca-Cola Company within the international arena of business environment. By using concepts from the literature on resources and challenges it posit that the adaptation capability towards different international business environments seems to be a valuable, difficult to imitate, non-tradable, rare but not a scarce and path dependent source. It further suggest that operating business within an international business environment context seems to be a non-substitutable core source to gain competitive advantage for the organization, specifically, when Coca-Cola is going to expand its business from an expensive country North America to the cheaper countries such as Pakistan, India or China. In line with this argument, some propositions seem to be formulated. At the end, a conclusion along with a broad discussion and suggested avenues for future research present in the case report. 3 Introduction: Beamish, (2012) recognized that organizations have to adapt to the environment to succeed. In this sense, Doole & Lowe, (2012) emphasized that, “Environmental circumstances better determine which business system will survive and thrive; hence those best adapted seems to be most likely to prosper.” Therefore, Briscoe, Schuler & Tarique, (2011) posited that every organization operate within a specific physical, technological, cultural and social environment to which it has to adapt. Cummings & Worley, (2014) recognized the complexity, importance and interdependence between the organizations and their environment. In this sense, no organization could be survived in isolation from a large change of globalization under the risk of mislaid the essence of the organization by having a consideration on a single characteristic to the exclusion of the others. Consequently, in the cases of the multinational corporations (MNCs), there seems a huge challenge as they have to adapt simultaneously to a diverse environment where they operate (Forsyth, 2014). This paper explores the nature of the international business environment and the capability of present firms to adapt to the environment as a strategic resource, possibly a source of competitive advantage. Pursuing this approach, an expansion of international business research by moving beyond the study of several firms in associated with environmental factors. This paper is divided into two phases. The first phase is further divided into four main issues. First, the adaptability of firm to foreign business environment is examined through various theoretical insights and the international business environment described in its multi-dimensional structure. Second, it briefly reviews the resource advantage theory and conceptualizes adaptation ability as a resource and possible source to achieve competitive advantage. In the third section, it explores whether adaptation has the potential to generate competitive advantage. At the end, it develops a set of theoretically driven propositions. 4 In the next phase, a discussion, proposes the extension of the traditional structure, strategy, performance paradigm to encompass the essential role of international business expansion, hence some avenues for future research would be provided. Why Go Further? At present times, due to a tremendous emergence of industrial revolution, businesses have to make themselves internationally minded or die as the market is now turn towards globalization (Hill, Cronk & Wickramasekera, 2013). In this sense, several multinational companies exist around the globe that operates in more than one country, and typically operates over a diversified market. According to Kim & Urpelainen, (2014) the three main developed trading areas of the world considered being as North America, The European Union, South-East Asia and Australia where so many MNC’s such as Coca-Cola, Cadbury Schweppes, McDonalds, Kellogg's, Cummins, are operating their businesses. Where are you going to locate your Manufacture Plant? Manufacturing Plant in China: According to the Coca-Cola Company, (2013) for the current investment plan of 2012-2014 Coca-Cola is going to locate its 43rd manufacturing plant in China after the existing plants in Shijiazhuang, Hebei. Around US$106 million (RMB 650 million) of investment is allocated for the new plant that determines the ongoing confidence and commitment to China from Coca-Cola (Hill, Cronk & Wickramasekera, 2013). This new plant will boost up a lasting positive impact of Coca-Cola within the community and contribute towards the people of Hebei, a sustainable future. Manufacturing Plant in Singapore: Furthermore, according to Kim & Urpelainen, (2014) coca cola achieved around its annual growth of six percent in unit case volume, from the Coca-Cola’s Pacific Group, that is considered being as higher than the worldwide average of 4%. In this sense, the company sold 25.5 billion unit cases just in 2010 which make it the largest non-alcoholic ready-to-drink 5 beverage company globally. Therefore, Coca-Cola is now going to locate its manufacture plant in Singapore Tuas with S$72 million (US$60 million) of investment (The Coca-Cola Company, 2013). Besides that, Forsyth, (2014) stated that Singapore is already the hub of manufacturing and supply of the products of the company among fast-growing markets within the Asia-Pacific region. How to Govern a Newly Acquired Foreign Company? Acquiring Parle Group in India: When India initiated its economy for foreign investments, since then coca-cola started designing its strategy to establish its brand within the fast-growing market of India. For this purpose, cocacola did a joint venture agreement with Parle Group, commanded over the 60 percent of soft drink market of India (The Coca-Cola Company, 2013). Hence it is considered being as a milestone and strategic alliance for Coke to acquire the stable brands of Parle specifically the most famous spicy cola Thums Up. According to Cummings & Worley, (2014) so forth it gave Coca-cola a great advantage to access to its countrywide bottling and distribution system. Hence by means of this deal, coca cola easily governed over the market share of beverage industry in India but side by side could govern over the bottling and distribution system of Parle Group (McFarlin & Sweeney, 2014). Therefore it is considered being a huge start of coca cola within the Indian market to get permission to expand their business but could also leapfrog over competition. What are the Advantages of Forming a Joint Venture? According to Beamish, (2012) by means of joint venture (JV) a business could avail strong potential for a tremendous growth and on the other hand could get a new world of innovative ideas; hence could increase its product lines. In case of deficiency of growth, a business could easily get advantage through JV to increase the production capacity as well as access to emerging giant markets, technologies and customers (Briscoe, Schuler & Tarique, 2011). 6 A joint venture provides organizations opportunity to nurture expand capacity and innovative expertise (Cummings & Worley, 2014). In this sense, it allows organizations to get enter into new product line or new geographic market and increase technological knowledge. Hence organizations could easily get entrance towards greater resources within the arena of specialized staff and technology. Furthermore according to Forsyth, (2014) by means of JV, organizations could share the associated risks too with the venture partner. In this sense, share the expenses and could avail investment in case of the other partner has more money. Hence companies could get a better opportunity to expand and grow. How to Divorce from a JV Partner while minimizing the Damage to your Interests and Reputation? When going to form the joint venture, specific mechanisms have to keep in front so that any disagreement could not occur (Schaffer, Agusti & Dhooge, 2014). Hence while doing a JV deal organizations have to ensure that their interests will be under protection the deal of JV made a contractual relationship between parties to have some rights over another company. Therefore, companies have to focus over the commercial consequences and underlying agreements. Joint Venture with Aujan: In 2012, according to The Coca-Cola Company, (2013) coca cola signed over JV with the beverage firm Aujan Industries considered being as one of the largest beverage companies within the Middle East. Under the agreement, coca cola acquired only 50 percent of the Aujan entity that give the rights over Aujan-owned brands, including Rani and Barbican, in certain regions. Joint Venture with Nestle: Furthermore, under the Beverage Partners Worldwide (BPW), coca cola signed over JV with Nestle to market and distribute Nestea product within Europe, Canada, Australia and specific markets in Asia (The Coca-Cola Company, 2013). The deal holds the rights of bottlers under the Nestea trademark, owned by Nestle. 7 How Managers can assess effectively the often Unfamiliar Non-market Environment in an International Environment? Local Language Issue in USA: The Coca-Cola Company founded in 1886 now becomes a truly global, with its main soft drink products as recognized by the consumers worldwide (McFarlin & Sweeney, 2014). The organizational infrastructure of the company reflects its successful journey across the globe. According to Schaffer, Agusti & Dhooge, (2014) the company operates its business within five continents of the world, including Latin America, North America, Europe, Russia, Middle East, Africa and Asia with its top four soft drink brands Coca-Cola, Diet Coke, Fanta and Sprite. Below the figure illustrates the successful sales record of Coca-Cola within five continents of the world: However, Turnbull & Valla, (2013) claimed that one side while extending its business worldwide, on the other hand, the company seems to be failed to meet the specific requirements of regional markets of various countries. In this sense, there seems a significant regional difference in the advertisement of brand in USA that calls to consider it on local language issue. 8 According to Verbeke, (2013) any change in the marketing environment requires assessment at home while overseas potential of market has to be strategically scrutinized. It needs to find relevant information about the culture, language and behavior issues when going towards diversification of market. Hence, before involving in multinational business, an organization has to reconsider its strategies. Young, (2014) showed that the product has to show characteristics that could easily be merged into that specific target market. Therefore, the features of product like size, shape, design, performance and even color of the product also has to portray a true picture of culture and traditions of specific target market (Hastings & Domegan, 2013). Although, Beamish, (2012) showed that in terms of color of product, Coca-Cola holds a strong position within the USA market due to its red color featured product. Moreover, America seems to be a nation of fantasizes, preferring the sign to the substance (Briscoe, Schuler & Tarique, 2011). It implies that advertisers give shape to consumer desire, but that the subconscious dreams and desires of the market already exist. On the other hand, Cummings & Worley, (2014) showed that the same could be implied for the youth of the rest of the Western and Eastern world. Language could be a great challenge and barrier for MNC’s and it is well recognized by CocaCola Company. Briscoe, Schuler & Tarique, (2011) showed that the life style of American people presents an idealized world where everything is possible if you have a dream; hence it seems to be the land of opportunity where everyone is equal. Hence localization needs to consider on native language as well as factors of time, currency and other issues would also needs to be consider. In this relation, this self-confidence may lead towards extremes and manifests in statements made about the superiority of people and the product. Forsyth, (2014) showed that the slogan of Coca-Cola i.e. "Coca-Cola people always better" and "Always refreshing" seems to identify the cultures across USA as the product is transformed into signs of all that is being considered as desirable in American life; hence Coca-Cola become a symbol of American culture. 9 How do Giant Firms from Emerging Countries Expand Overseas? Any Implication to FDI and Government/Industry Policies? Foreign Policy of Middle East: The company of Coca-cola has been involved in several controversies and lawsuits related to its relationship with human rights violations and other perceived unethical practices (Kodama & Shibata, 2014). Frankenberger, Weiblen & Gassmann, (2014) showed that Coca-Cola has been facing continually criticisms regarding the Coca-Cola company’s relation to the Middle East and USA foreign policy. All the issues mainly associated with unethical practices regarding manufacturing of products. According to Giezen, (2012) on 10 December, 2008, the USA Food and Drug Administration (FDA) passed a summoned to the CEO’s of Coca-cola to warn about the violation against Federal Food, Drug and Cosmetic Act. It was claim that Coca-Cola’s product Diet Coke plus 20 FL OZ violated across USA (Briscoe, Schuler & Tarique, 2011). Hence the company sued against the violation against the above acts. According to Beamish, (2012) Coca-Cola has operated worldwide its business operations around 200 countries with its 400 brands of products with manufacturing operations and research laboratories. Consequently, the products of Coca-Cola of are available for purchase by means of effective and established distributors and retailers (Doole & Lowe, 2012). With respect to the regulations of USA, Coca-Cola could avail advantage of the relaxation of US laws against Myanmar (Frankenberger, Weiblen & Gassmann, 2014). In this sense, FDI could help millions of Burmese by means of improvement in manufacturing, energy and banking. However, side by side, Kodama & Shibata, (2014) sated that locals seems to be cut out of the job market as most Burmese lack skills essential for such jobs. Hence without a considerable investment in training and education, American companies would join other MNC’s in employing trained citizens of their own countries and utilizing Myanmar’s natural resources for overseas sales (Briscoe, Schuler & Tarique, 2011). Therefore government of Myanmar has to take initiative steps to train its citizens at national level. 10 Flavors of Vitamin Water in USA: Kodama & Shibata, (2014) identified that In January, 2009, the consumer group of USA i.e. the Centre for Science in the Public Interest sued a class-action law suit against Coca-Cola. It was the claim about the flavors of Vitamin Water. Around 33 grams of sugar considered being as harmful (Cummings & Worley, 2014). However, according to Doole & Lowe, (2012) the vitamins and other additives considered being as helpful. Hence USA government needs to further focus over its policies and strategies. Hastings & Domegan, (2013) showed that USA laws and regulations seem to be complex for Coca-Cola Company as it faced a strong straggle in USA due to the tough laws and regulations of USA regarding the food quality and flavors. In this sense, Coca-Cola applied to the USA government to convince about the significance of flavors and constituents of its products in order to make sure its supply of products across Middle East and USA (Young, 2014). However, Coca-Cola spent its several precious years of business in order to do a hard struggle to satisfy USA’s complex regulations, so that it would be in favor of Coca-Cola (Frankenberger, Weiblen & Gassmann, 2014). Later on, Giezen, (2012) showed that Coca-Cola got approval to distribute its products within the USA market, but it seems to be too late for Coca-Cola as its competitors, specifically Pepsi, had captured a large market share. Hence, by delaying in taking decisions and implementing strategies Coca-Cola lose a large market share of USA beverage market and as regulators managed, in effect, it stifled foreign competition. Chen et al., (2014) showed that Coca-Cola being as a USA-based firm, gains a high international presence, and conduct sales, distribution, and manufacturing now at the global level. However, within the Coca-Cola Company there seems a lack of management planning considered being as a triggering event (Nilsson, Fagerlund & Körner, 2013). According to Du Gay et al., (2013) strategic management planning seems to be a huge issue in Coca-Cola Company due to its diversified nature of business. Furthermore, the sales of beverage products seem to be decline when government imposed the rules and regulations regarding the unhealthy beverage products when Coca-Cola had already begun promoting its own standard products with the introduction of its Diet Cock or vitamin water. 11 At the same time other major consumer beverage companies in USA such as Pepsi and Cadbury Schweppes, rallied around a different standards of products. However, Chen et al., (2014) identified that later on after several years of tough competition, company makes such goals and objectives that best suits to its culture as it faced a huge loss regarding deficiencies in marketing due to a 16 percent decrease in advertising budget but Coca-Cola seems to face several times lack of management planning while introducing any brand globally. How to Deal with Some Ethical Dilemmas? According to Carroll & Buchholtz, (2014) codes associated with labour issues usually regarded with the brands of footwear, garment, sporting goods, retail sectors or beverage industry. On the other hand, codes associated with environmental aspects likely to be regarded with the oil, chemical, forestry and mining industries (Ferrell & Fraedrich, 2014). Hence, Walker et al., (2014) suggested that the world’s top multinational companies and buyers have taken initiative steps in adopting such codes, which could perform as dependable sources for organizations and as an alternative mean of regulation. Leading global brands such as Nestle, Mars and Coca-Cola are failing to ensure the well-being of the workers (Carroll & Buchholtz, 2014). It is one of the largest manufacturers across USA and the second biggest organization in the world. Hence, the company has 200 independent factories in several countries globally. Workplace Standards in Asian Pacific Region: According to Ferrell & Fraedrich, (2014) the company seems to be responded to the convergence of its standards, guidelines and principles to cope up with social, ethical, and environmental issues. In this sense, the ‘Workplace Standard’ set by Coca-Cola in its Asian Pacific region primarily sets forth the organization’s position on a number of challenging labour issues faced by workers. The issues associated with workers who produce their products and are continuing to profit from a broken system (Walker et al., 2014). Beamish, (2012) identified that the company seems fail to ensure the rights of workers therefore; company have to adopt the policies that protect women's rights. Furthermore, the company also 12 faces a huge issue of management of water and land use and also not ensures the rights of the farmers who grow their ingredients (Doole & Lowe, 2012). Environmental Pollution Issue in USA: According to Agrawal, (2014) Coca-Cola is a USA-based beverage brand therefore, the company’s top most priority is to retain the ethical and environmentally conditions within UK. Hence, company reports on agricultural emissions associated with their products daily to officials (Turker & Altuntas, 2014). Epstein & Buhovac, (2014) showed that the company has no adequate policies to protect local communities from land and water grabs, therefore, sourcing commodities seems to be plague by land rights violations, such as palm oil, soy and sugar. Agrawal, (2014) identified that principles underlying the codes of conduct are worth mentioning at this point specifically with respect to Coca-Cola, a famous brand of beverage products has a comprehensible policy committed to implementing practices throughout supply chains that advance heir sustainable agriculture strategy and support their commitment to construct more sustainable communities. According to Beamish, (2012) under these core principles, the company never seems to indulge in workers’ rights or ensure fair pay and treatment for their workers. Analysis: Most of the companies including large multinationals take international environment conditions in a vague, non-precise, and non-operational manner (Doole & Lowe, 2012). Therefore, all the companies have to consider factors that are all around an environment i.e. cultural differences, exchange rates differentials, government incentives, income profile diversity, and legal systems disparities while moving their businesses globally. As per as Coca Cola’s strategy, its current market share, global soft drinks market so it seems to be strong enough as Coca Cola going with its successful business operations now expand to over 13 200 countries with 76% of the company’s revenue coming from foreign markets (Briscoe, Schuler & Tarique, 2011). Cummings & Worley, (2014) mention that while starting business globally, a company has to recognize that all people within the entire world have different needs. In this sense, while many of the many products that the renowned corporations of the world sell are targeted at a global audience using a consistent approach of marketing mix. However, according to Forsyth, (2014) it is essential to understand regional differences and its impact over the declining market share. Organizations have to accept that differences in values, customs, languages and currencies means that some products will only sold to certain countries (Hill, Cronk & Wickramasekera, 2013). According to Kim & Urpelainen, (2014) similar to the assessment of marketing environment, the potential of the market towards any product seems also essential. However, finding specific knowledge about the culture, tradition or people takes long time due to the unfamiliarity of some locations but it is the top most steps towards initiating any business globally (McFarlin & Sweeney, 2014). The product has to equip with characteristics that make it acceptable for the targeted market i.e. features such as size, shape, design, performance and even color of the product also plays a significant part in increasing or decreasing sales level. Furthermore, according to Schaffer, Agusti & Dhooge, (2014) the aspects associated with distinctive languages, customs and health and safety laws and regulations also considered being as important step to capture a large market size within any country. As Coca-Cola does not follow the work safety laws and regulations while keeps first the health and safety of people. The above case studies illustrate successfully the concepts of language, culture and importance of ethical, environmental and legal considerations while performing in an international context. In this sense, the difficulty of translating text from one language to another and conveying the original sense and context so that it could be acceptable across different cultures seems to be important for all companies, otherwise the true meaning of product would losses its worth and value like Coca-Cola losses its market share within USA market. 14 Turnbull & Valla, (2013) identified that political factors including the stability of government and its policies, the trend of political reform, the development of economic and legal systems, and the efficiency of governmental agencies all have a vast impact on the decisions and operations of all businesses. Hence, the establishment of a business legal system, consumer’s level of confidence and actual income increase, may boost up or decline the brand image of a company. Therefore, all factors need a closer watch for future investment and operational decisions within a business. Above all, it seems essential to look on the environment changes while to analyze the threats of the business along with searching and offering massive opportunities for business enterprise within any specific market (Verbeke, 2013). Hence a successful business always does business with people, for people and in front of people by recognizing the different elements in the environment. Recommendations: Young, (2014) suggested that the main responsibility of an efficient manager is to recognize, understand, create, select, implement and modify strategies as per the environmental conditions whether it is regional or international environment. In this sense, managers decide on the informational requirements and on the strategic choices and actions taken, namely seeking towards a better fit to the international environment. According to Hastings & Domegan, (2013) the managers of Coca-Cola have to understand the language and cultural barriers while operating its business in China. They have to make such a strategy that best suits to the culture of USA as it adopted slogan that best suits to USA people. Specifically, due to a population of around 72 million and per capita GDP of US$5,259, Hebei province could be the most important growth market for coca-cola (Young, 2014). Although the advertisement and marketing campaigns of Coca-Cola along with its products seems to be successful but it will be worthwhile when the advertisement will be in native language (Beamish, 2012). As much as the company realizes this issue, it will better enhance its position within the USA market. 15 According to Doole & Lowe, (2012) the decisions and actions have to be taken immediately and coherently as Coca-Cola losses an important position in USA market. In this sense, manager has to take initiative and efficient steps as government passed the regulation. In this way, not only the company was safe from a huge dealing cost but it would be able to capture large market size (Briscoe, Schuler & Tarique, 2011). Therefore any delay even a minute within a business decision may take up or down an organization. Consequently, Coca-Cola needs to make an effective strategic planning while introducing brands in USA. According to Cummings & Worley, (2014) Coca-Cola needs to prepare guidelines and training programs for its workers to minimize their business operations that impact on the environment, so that these guidelines will be beneficial to aware the responsibility of workers to adopt the mandatory environmental management systems within their business operations. Hence, by imposing this system within the company, it would attempt to tackle pollution and to ensure that its products are environmentally safe and sound. As Coca-Cola do that by passing daily emission of gases report to the concerned people and fulfils the rules and regulations imposed by USA and Chinese government (Kodama & Shibata, 2014). Hence successfully meet up the ethical and legal considerations of UK government. According to Beamish, (2012) in order to best cope up with environmental issues and taking its initiative actions and implementations, the environmental model seems to be beneficial. 16 Source: Beamish, 2012 In this sense, adaptation seems to be a determinant factor for each of the three components i.e. structure, strategy and performance of the organization (Doole & Lowe, 2012); hence, firm’s performance largely based on its ability to monitor and respond to environmental changes within surroundings. Conclusion: Above all, the study called attention towards the importance of business operations and functions within international business scenario. It further intended to shift the orientation from a more economic view of the firm and its actions to a more business strategy-based view. However, to act strategically is to search for the better position and image over the landscape, which requires a continuous evaluation and selection of strategies with the potential to generate a competitive advantage. Specifically for MNC’s, a better fit will only be achieved when the MNC adapts to the international environment standards and refresh its infrastructure as per the revolution of businesses, globally. Firms’ adaptation to the environment plays such a crucial role that it could not be separated from other aspects of business operation. The future of the multinational corporations (MNC’s) seems likely to be environmentally sensitive given it a large international experience, the knowledge accumulated and value incorporated in its human resource infrastructure. Therefore, the fundamental strategic resource for MNC’s would certainly be to involve itself with the international systems of business. 17 References: Agrawal, A. (2014). Studying the commons, governing common-pool resource outcomes: Some concluding thoughts. Environmental Science & Policy, 36, 86-91. Beamish, P. (2012). Multinational Joint Ventures in Developing Countries (RLE International Business) (Vol. 4). Rout ledge. Briscoe, D. R., Schuler, R. S., & Tarique, I. (2011). International human resource management: Policies and practices for multinational enterprises. Rout ledge. Carroll, A., & Buchholtz, A. (2014). Business and society: Ethics, sustainability, and stakeholder management. Cengage Learning. Chen et al., (2014). Green Management in High-Tech Industry: A Case Study of Sony Group. Advanced Materials Research, 869, 754-757. Cummings, T., & Worley, C. (2014). Organization development and change. Cengage Learning. Doole, I., & Lowe, R. (2012). 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Oxford University Press. Young, M. R. (2014). Integrating Quality Matters Into Hybrid Course Design A Principles of Marketing Case Study. Journal of Marketing Education. 20 Appendix: SWOT Analysis of Coca-Cola: Strengths The best global brand World’s largest market share. Extensive beverage distribution channel Customer loyalty. Corporate Social Responsibility (CSR) Weakness Sluggish Performance in North America. Focus on carbonated drinks. Dropping Sales Negative publicity. health issues 21 Opportunities Introduce Energy Drinks. Increase the distributuion network Increasing demand Bottled water consumption growth. Popularize less known products Threats Decreasing gross profit and net profit margins Competition from PepsiCo Taxes Saturated carbonated drinks market Inflation PEST Analysis of Coca-Cola: Political Factors: The USA Government has complete control over Coke manufacturing activities through a by standard set of laws and regulations 22 Amendments in taxation and laws associated with environment. Political conditions, restrictions and civil disturbance affect on the ability to transfer capital across borders in China. Economic Factors: A change in consumer spending habits. Consumers are now cut down their spending due to economic crisis in China and Pakistan. Inflation. Huge economic crisis after 9/11. Social Factors: Culture impact over the preferences and perception of people. Almost all of the U.S.A citizens now moving towards healthier lifestyle trends. An organized racing family exists in North America. Language must be take care of in China as the aspects of culture has a vast impact. Technological Factors: Invention of new machineries daily. Latest technologies of internet and television by using special effects for advertising through media. Speed of delivery as Wakefield factory has technology to manufacture cans of Coke faster as much as a bullet from a machine gun. 23