1st Annual Summit on CloudDelivered Software: Emerging Licensing Trends and Best Practices for Community Colleges January 21 - 22, 2010 Charles A. Coleman, Jr., Ph.D. Co-Host Senior Practice Strategist Higher Education SAS Institute Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only “ You can’t there from here. . . .” The emergence of Consortium-based licensing results from a convergence of (“It’s the Internet, Stupid.”Bill Clinton) SaaS ASP SOA Distributed Computing Paradigms Broadband & Distance Learning Dynamically provisioned services Private/Public Cloud-based Delivery Results in the Demand and Supply: The Vendor Conundrum Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Where are we? . . . Commercial vs Academic Software Vendor Licensing Police NCSU Wells Fargo GM Copyright © 2009, SAS Institute Inc. All rights reserved. VT UCLA Company Confidential - For Internal Use Only PROVEN UNIVERSITY-WIDE COMPUTING PARADIGM: Centralized Management of Distributed Computing COMPUTING Copyright © 2009, SAS Institute Inc. All rights reserved. Decentralized Centralized MANAGEMENT Centralized Too Costly Not Scalable Weird Company Confidential - For Internal Use Only Distributed Computing “Sweet Spot” Chaos Now. Introduce the Role of Governance. Q: What is Governance on Campuses and How Does it Impact Licensing? A: Diver’s Licensing Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Data Quality/Data Governance Discussion Data Governance • What is data governance, and how does it relate to data quality? • Goals for Data Governance − Enable better decision-making − Reduce operational friction − Consolidate Software Licensing − Build standard, repeatable processes − Reduce costs/increase effectiveness through coordination − Ensure transparency of processes Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only CCCAC TOPIC: GOVERNANCE From The Chronicle of Higher Ed, July 23, 2009 Exactly What Is ‘Shared Governance’? Click on link below: http://chronicle.com/article/Exactly-What-Is-Shared-Gov/47065/ By Gary A. Olson Provost and Vice President Idaho State University Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Collision or Convergence? It’s all about the Vocabulary! Internet Broadband Social Networking Cloud Computing ASP SaaS Grid HPC SLA Virtualization Objects Licensing Commoditization Collaboration Cost-Benefit Overhead Governance Master Data Management Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Software At Odds: Missions and Mandates in Conflict Vendors Margin Campuses Quality Revenue Value in the classroom Profit Access & Availability Market Share Ease-of-Use Mind Share Low Maintenance & Overhead Marketing and Advertising Low Cost Use Minimal Support costs Control Simple, Flexible Licensing Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only But Licensing . . . ? Problem or Soultion? Licensed to a CPU, an appliance or server To an End User(s) To an Entity To or through an Application (e.g. OEM) To a Services Provider and/or VAR To a Means of Distribution . . . . (e.g. extranet) To an Environment (cancer marker research) Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Licensing in Flux . . . Concurrent Use Unlimited use—”all you can eat”—Red Lobster/Golden Coral License Shared with like entities (e.g. departments) Consortium-Base (multiple institutions) Use-based (software “leash law”) (The “old” Groupworks or ShareWare) Collaborative/ Teaching vs Research (T&R co-licensed to instructors, PIs, and researchers) Utility Computing and Licensing (metered used) Grant-based (one project, one license, one term) Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only It's time for seat-based software licensing to end 25-Mar-2009 -- Kas Thomas, Analyst Economic downturns tend to accelerate change in the IT world: People with budgetary authority find themselves taking a fresh look at what they're spending money on, how and whether IT investments are paying off, why bad investments are not paying off, and what to do differently going forward. Given the situation we're in, now might be as good a time as any for potential buyers of software systems -- and licensees whose contract renewals are coming up -- to declare war on per-seat pricing. Seat-based pricing has been declining in popularity for some time (everyone I know hates it), but like a weed growing out of a crack in the sidewalk, it never seems to go away entirely. In theory, per-user pricing is rational because it allows costs to scale in a predictable (and fair) fashion, according to an organization's size. But in reality, there are many problems with the "headcount equals usage" notion, the most obvious being that if nine people touch the system once a month and one person uses it eight hours a day, seven days a week, you still need 10 seat-licenses even though nine out of ten users are offline at any given time. Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Another popular scheme is the "named user" approach. Here, the vendor requires you to list the names (and quite often the roles) of each and every person and process that will access the system in question. But questions arise: What if User A changes roles (or leaves the company)? If a whole department is laid off, will you get reimbursed for unused licenses? Are licenses transferable across departments -- or geos? Even if you can abide the basic terms, named-user licensing tends to be a compliance nightmare -- especially for large organizations, where administering partially overlapping license pools for dozens or hundreds of users and products can be hideously time-consuming, even when the process is semi-automated. In general, seat-based licensing is burdensome, complex, and difficult to manage. It also encourages overbuying. One wonders: Why does it still exist? OK. WHY? . . . . Discussion, please . ... Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only With Virtualization Comes New . . . Image-based licensing? Cluster or “Pallet-based” (drag and drop images you need in order to create a custom computing suite of OS, apps, code, etc.) Open Source-to-Proprietary “bridge” licensing (API Facilitators—Could be built on the iPhone Model.) Image “time/use sharing” across multiple owners and image generators (like the VCL as an image “factory ” But, ultimately . . . . Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Model: Motel-Based Licensing –The Foundation for Consortium-Based Licensing “Rooms” (partitioned blades) are pre-furnished with generic images, apps, etc. Users “check in” and use the room on a lease basis, (plus “room service”) = low-budget, (one-night stand) personal cloud. . Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Model: Motel-Based Licensing–The Foundation for Consortium-Based Licensing Other rooms are more lavish, and have preconfigured images at-the-ready and are provisioned dynamically by the motel’s image/software “room service” depot. These are in steady-state, private “rooms” and always ready for your “occupancy” and use. Your configs remain “static” until re-activated or modified by you = state-room cloud. Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Model: Motel-Based Licensing–The Foundation for Consortium-Based Licensing Other floors are completely “wired” with multiple rooms for your use and the use of others as allowed by you. These are fully-customized ondemand lavish work environments populated with your images, HPC and GRID platform and access. You write your own sub-lease for others to “use” your cluster of rooms = custom condo cloud. Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Open Source and Proprietary Software in Cloud Computing Peaceful co-existence Proprietary vendors need to provide “bridge” mechanisms and new licensing provisions for users to shuttle seamlessly between OPS and PS API code libraries and Open Access to and from PS software is a good starting point; &/or “open” some low end apps Consortium and project-based licensing models will be “a must” if proprietary vendors want to leverage the OPS marketing opportunity (“try it—you’ll like it” upgrade to PRO) Drag and drop “write your own” licenses Vendors must come up with a “creative commons” type universal platformCompany licensing agreement (“boiler plate”) Confidential - For Internal Use Only Copyright © 2009, SAS Institute Inc. All rights reserved. HPC ON-CAMPUS CLOUD COMPUTING PLATFORM HighDensity Use Each of the colored circles represent virtualized images of SAS software, competitors’ software and Open Source software currently being used in a typical university setting that has adopted a centrally-hosted management implementation of a shared (distributed) computing environment in which users (teachers and students) “call” applications, tools, operating systems and “raw” onto bare metal in a tightly controlled and regulated partitioned-blade HPC environment in an ad hoc manner for teaching and learning. The partitioned blades are either accessed via previous. The colored circle represent “images” or “objects. Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only “Why Can’t We All Get Along. . . .” Rodney King = SAS “high-end” solutions, or “A” product line. Image creation is more complex, use more sophisticated, and cost is higher to the University both in terms to LEASE from SAS and to operate on the University computing platform. = SAS “medium-end” solutions, or “B” product line. Image creation is less complex, easier to run and use, and less cost to LEASE and less overhead of the University to host and maintain. = SAS “commodity” tools, or “D” product line. Image creation is even simpler, easier to run and use, and less cost to LEASE and less overhead of the University to host and maintain. These tools are FREE for ANY PROFESSOR or STUDENT to use at no cost, provided that they have the Master License in place. These might be GRAPH, for example. They are NOT open-sourced but are free in this licensing and lease agreement context. = Competitor’s software = Open Source Software . Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Start developing the next generation of innovative mobile applications now. Join the iPhone Developer Program to test your applications directly on iPhone and distribute them to millions of customers around the world on the App Store. iPhone SDK for iPhone OS 3.0 In App Purchase Sell extra content and services from your application using the Store Kit framework. This new framework helps you keep track of your product catalogs, processes the payment transaction with the iTunes Store and returns information about each purchase. Learn more Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Fractional Licensing—Shared Ownership? NETJETS FRACTIONAL AIRCRAFT OWNERSHIP In 1986, NetJets pioneered the concept of fractional aircraft ownership. Today, NetJets is the worldwide leader with the most Owners, the largest fleet, and the most experience. With NetJets Fractional Aircraft Ownership, you gain all the convenience, access, and time advantages of owning a whole aircraft but at a fraction of the cost and without any of the responsibilities. NetJets hires the pilots, maintains the planes, attends to the logistics, and ensures your safety. To oversee your needs on every flight, a dedicated Owner Services Team is assigned to you. And we back up your investment with the financial strength of Berkshire Hathaway. Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Licensing and Provisioning for Community Colleges in Virtualized Cloud Computing Environments—Standing Committee Create a proprietary vendor “task force” to meet and convene around these issues (SAS, IBM, Maple, etc.) Solicit a volunteer committee of NC Community College administrators, faculty, IT and technical professionals for input and guidance Representation of members and technical staff of NC State’s VCL Establish a NC Community College Governance Board to insure compliance and uniformity of policy and process implementation as we move forward Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only Copyright © 2009, SAS Institute Inc. All rights reserved. Company Confidential - For Internal Use Only