UMMC – Supply Chain Mgmt. Course 1 Introduction to Supply Chain Management Concepts Mike Almich and Tony Bucko Course List • • • • • • • • • Intro to SC Concepts Financials Logistics and Distribution Purchasing Inventory Management 1 Inventory Management 2 SC Technology Production Management Quality Control and Improvement What will we cover today? • • • • • • Importance of SC Management Development of the SC Concept Components of SC Management Flow of Materials and Information Issues and Challenges Opportunities What is SCM • Supply chain management can be viewed as a pipeline or conduit for the efficient and effective flow of products/materials, services, information, and financials Importance of SCM • Dollars • SCM expenses average 25% of U.S. corporate budgets • Dollar value of U.S. inventory in 2004 equal to U.S. federal budget • Leverage • Cost reductions in SCM go directly to bottom line • Efficiency is amplified in ROA • SCM have direct effect on customer perceptions (timely delivery, quality, etc) • Opportunity • SCM has much opportunity for improvement in most organizations • http://www.youtube.com/watch?v=_8sB uBcCGs8 Development of the Supply Chain Concept Physical Distribution Concept Logistics Management Concept Value Chain Concept SCM Physical Distribution Concept • 1950s and 1960s • Focused on outbound logistics • Logical due to value of finished goods • Total systems costs and analyzing tradeoff scenarios Logistics Management Concept • 1970s and 1980s • LMC integrated inbound logistics into the Physical Distribution Concept • Came about due to deregulation of transportation • More international sourcing also led to focusing on inbound side Logistics Management Concept Physical supply materials management inbound logistics Physical distribution outbound logistics Value Chain Concept • 1990s • Further deregulation in the areas of finance and communication • Developed as a tool for evaluating competitive advantage • Integrated sales, marketing, purchasing, and manufacturing with logistics. Supply Chain Management • • • • • Mid 1990’s to present Globalization Technology Organizational consolidation The empowered consumer Manufacturing Supply Chain Supply Chain Management Globalization Supply Chain Management • Organizational Consolidation • Move from adversarial relationships with suppliers to collaborative relationship Supply Chain Management • The Empowered Consumer • Technology and globalization has shifted power to the consumer • This increases pressure on supply chain An example in Fairview System terms… SCM Components • • • • • • • • Financials Inventory Management Logistics and Distribution Supply/Demand Management SC Technology Production Management Quality Control and Improvement Purchasing Financials • Basic Business Financials • • • • Income Statement Balance Sheet Cash Flow Statement General Ledger • Accounting Practices • ROA/ROI Financials The Supply Chain Financial Impact • A major financial objective for any organization is to produce a satisfactory return for stockholders. • The absolute size of the profit must be considered in relation to the stockholders’ net investment, or net worth. • An organization’s financial performance is also judged by the profit it generates in relationship to the assets utilized, or return on assets (ROA). • The supply chain plays a critical role in determining the level of profitability in an organization. Inventory Management • In U.S. Inventory investment averages about 14% of GDP or $2.1 Trillion • When to Order/How much to Order • Balancing Supply with Demand • Large Impacts on Financials and Customer Service http://www.investopedia.com/video/play/what-isgdp#axzz1cjqs0ph6 Inventory Management • Critical Decision-making for Inventory Control • Quantity Issues • Classifying Inventory • Timing Issues • Systems for Inventory Control • Continuous/Periodic • Two Bin/Kanban Inventory Management • Approaches of Inventory Management • JIT • MRP and DDMRP • EOQ • Fixed Order Quantity/Order Interval • Condition of certainty • Condition of Uncertainty Logistics/Distribution • In U.S. Logistics and Distribution accounts for 8.3% of GDP or $1.2 Trillion (2010) • The physical flow of goods and services up and down the supply chain • Critical to demand fulfillments Supply/Demand Management • Focused efforts to manage input fluctuations • Focused efforts to process, influence, manage, and anticipate customer demand • http://www.youtube.com/watch?v=Huuw eJmSXlg Supply/Demand Management • • • • • VMI EDI CPFR Bullwhip Effect Buyer/Seller Relationships http://www.youtub e.com/watch?v=w LNdDSYqhNw SC Technology • Supports critical supply chain capabilities and strategies • A well-designed SCIS framework links people, processes, and technology in a manner that provides actionable information and enhances decision making. SC Technology Production Management • Production Systems • • • • Made to Stock (MTS) Assemble to Order (ATO) Make to Order (MTO) Engineer to Order (ETO) • Push/Pull Systems Quality Control and Improvement • Service Process Design/Analysis • Factors Influencing Process Design • • • • • Strategic Importance Continuous Process Improvement Pareto Analysis Ishikawa Diagrams Modeling Principles Quality Control and Improvement • • • • • Lean Principles 6 Sigma Benchmarking Just-In-Time TQM (Total Quality Management) • ISO:9000 Quality Control and Improvement Purchasing • • • • Purchasing Activities Strategic Sourcing Vendor Management Total Cost of Ownership Supply Chain Issues So what can we do? • Control our costs • Reduce Pricing to reduce cost • Reduce variation/standardize product to reduce costs • Manage our Inventory 6 Drivers of Supply Chain Excellence