Christos Makris 8620 Steeple Hill dr. Hickory Hills, IL 60457 Cell: 312-933-5119 cmak68@gmail.com OBJECTIVE To be with a company that will offer a challenging environment as well as growth opportunities. EXPERIENCE October 2006 -present CMAK Full Service Restaurant Consultation. Hickory Hills, IL Increase Guest satisfaction for restaurant. Increase profit thru training of employees and management. Controlling costs. Marketing December 2005 - October 2006 Red Lobster Joliet, IL Service Manager completing required administrative functions. (Profit/loss statements, labor cost controls, end-ofmonth reporting, daily and weekly transactions; and prepare schedule for up to 70 employees. Manage servers on day to day basis Hire and train new servers Market and promote the restaurant per Darden systems. Increased GSS "guest satisfaction survey scores" from the avg: of 50 points to 85 points. Was always in the top three in our area for scores. Decreased "food comps" by over 30% by increase the servers awareness and increasing pride in the kitchen. December 2000 -December 2005 Al's Steak House Joliet, IL Manager Manage kitchen and day to day operations, including purchases and inventory Hire and train new employees Market and promote the restaurant. Increased Bar revenue as much as 25%. Increased new business by 20%. January 1999 -December 2000 ADT Burr Ridge, IL Sales/Team Leader Designed security systems per customer’s needs (customer application) Marketed ADT products Trained new sales employees on products and sales procedures Received several awards for accomplishments (ADT New Salesman award, ADT Salesman (volume) of the Month and ADT Salesman (revenue) of the Month). February 1998 -November 1998 Alert Protective Chicago, IL Sales Acquired new builder accounts Responsible for inside and outside sales duties. January 1996 -January 1998 Rainbow Restaurant Elmhurst, IL Owner Operated and manage day to day affairs of the business Trained all new employees Promoted restaurant through advertising. Increased Avg: monthly revenue by 30% due to increase in dinner sales. Decreased food waste by 15%. EDUCATION Moraine Valley Palos Hills, IL Major: Liberal Arts ADDITIONAL AWARDS Southland Chamber of Commerce Young Businessman’s Award