Seven Habits of Highly
Effective People
By
Chief Instructor NIM
“… the success of leadership can be measured by
what kind of talent and structure one leaves behind.”
Vartan Gregorian,
former president New York Public Library
Introduction
Some Basics:

Some people are consistently successful
because of qualities and abilities they have
developed in addition to their education and
experience.

Value, as perceived by the public, will
determine your worth.
Genuine
career happiness
comes from achieving
personal
goals
in
harmony
with
organizational goals.
7 Habits
Reactive
Stimulus
Stimulus
Response
Proactive
Freedom to
Choose
Response
Self-awareness
Imagination
Conscience
Independent Will
Seven Habits of Highly Effective People
1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand, then to be understood
6. Synergize
7. Sharpen the saw: physical, mental, emotional/social,
spiritual
Habit One - Be Proactive
Proactivity vs. Reactivity
 I am responsible for my life
 My choices control my behavior
 I stand for something
 Factors beyond my control create my life
 My conditions, conditioning, and feelings
control my behavior

Disowning vs. Owning
 “There’s
not enough time in the day”
 “I
was never very good at public speaking”
 “I
lost my temper”
 “Find
out what the prof wants and do it”

“I’ve overscheduled myself”

“I’ve avoided public speaking because I’m
uncomfortable with it”

“I gave way to my feelings”

“I decide what’s needed & get the system
working on it”
Seven Habits - Number Two
Habit Two: Begin with the end in mind
Meaning
All
of this habit
things are created twice
The
two creations
Rescripting
Personal
Values
mission statements
at the center
Value of Habit Two
Stating why we exist & what we are about is difficult
Expression - putting into words - changes us
What lies behind us
and what lies before
us are tiny matters
compared to
what lies within us.
Henry David Thoreau
Habit 2: Begin with the end in mind.
The law of the farm: You reap what you sow.
translated “sacrifice”
vision = what you want to see
mission = immediate next step(s)
Both tend to focus priorities.
 Specifically … write what you want to reap. What do you HOPE for?
A prestigious job? A girlfriend or boyfriend? Money?
 Write what you are willing to sow. Time? Personal energy? Money? Your friends?
 Any books or movies or models that guide you?
Begin With The End In Mind

Identify the
Target!
“To begin with the end in mind means to start with a clear
understanding of your destination. It means to know where
you’re going so that you better understand where you are
now, so that the steps you take are always in the right
direction.”
Stephen Covey
Stages in the Backward Design Process
Identify
desired
results.
What should students
know and
be able to do?
Determine
acceptable
evidence.
How will we know
that they know?
Plan learning
experiences
and instruction.
What activities,
skills, information
and resources will
be best?
Why “backward”?

The stages are logical but they go against habits
 We’re
used to jumping to lesson and activity ideas
before clarifying our performance goals for students
 The
change in lesson design does not necessarily mean
that we throw out everything that we’ve done but it is a
matter of being more selective,
 It
helps us modify and also helps us to decide what not
to teach.
 By
thinking through the assessments upfront, we ensure
greater alignment of our goals and means that teaching is
focused on desired results
Stages in the Backward Design Process
Identify desired
results
What should students
What
should others
know and
know
and
be able
to do?
be able to do?
Stage 1
Stages in the Backward Design Process
Identify
desired
results.
What should others
know?
Determine
acceptable
evidence.
How will we know
that they know?
What this habit means
Consider the end of your life
 image, picture, or paradigm
 criterion by which everything else is examined
Start with a clear destination
 know where you are going
 understand where you are now
 take steps in the right direction
Habit 3: Put First Things First
Habit 3: Put first things first.
important
not important
urgent
I: necessity
crises
deadlines
“maintaining”
not urgent
II: opportunity
PC activities
planning & prevention
commitment
(25 - 25)
(65-15)
III
interruptions
some meetings
some reports
IV
trivia
busy work
time wasters
(5-55)
(5-5)
• We want Quadrant II > Quadrant I.
• Quadrant II comes from Quadrants III and IV.
 Estimate how much time you spend in Quadrant II (and what IS Quad IV?) ...
 How do you plan your day? cell? Laptop etc?
 How much is your time worth to you, in rupees/hour?
What is the best system for me?

Depends upon:
 Type of work you do (work with people
vs. work with things)
 Amount of discretionary time you use
(how much time is under your control)
Nature of Work
0%
Work
with
Things
100%
100%
Work
with
People
0%
Your work falls someplace on the diagonal
line. The higher up the line you go, the more
sophisticated your time management
system needs to be.
Discretionary Time
100%
Amount of
control you
have over
your time
0%
The higher up the line you go, the more
sophisticated your time management
system needs to be.
Time Management Systems
Primitive
 Simple
 Paper-based Organizers
 Hand Helds
 PIM (Personal Information Managers) Software

Primitive

Crisis Management
 Running around
putting out fires
C RTN_A-H
Primitive

Priority Meandering
 Start on task a
 get distracted
 resume on task b
 get distracted
 jump to task c
Primitive

Jump to Others
 Wait for others
to tell me what
to do
Primitive

First Come - First
Served
 Handle tasks in the
order in which they
arrive
Primitive

Grouping
 Do all the same
types of tasks at the
same time (phone
calls, writing
letters, etc.)
Primitive

Whimsical
 Do whatever you
feel like doing
Simple

Floating Pieces of
Paper (including postits, business cards,
napkins)
 Write notes on
assorted pieces of
paper
 Sooner or later the
paper floats
Simple

“To Do” List
 A “to do list is
written on a
notepad,
business card,
envelope, etc.
Simple

Pocket Calendar
 A variety of small
calendars are used
to record
appointments
Simple
Desk Calendar
 Calendar stays on
desk, typically four
days behind

Simple
Address book
 A variety of devices
are used to record
addresses and phone
numbers

Simple

Combination typically a
combination of simple
devices are used
Habit Four – Think Win/Win

WinWin Definition

The win-win approach
is a set of principles,
practices, and tools,
which enable a set of
interdependent
stakeholders to work
out a mutually
satisfactory (win-win)
set of shared
commitments.
consideration
Habit 4: Think win-win.
lose-win
win-win or no deal
(you get hard
feelings)
(abundance mentality;
get P and PC)
lose-lose
win-lose
(never pays)
(other person gets hard
feeling)
courage
 Are there times when paradigms others than “win-win” are appropriate?
 How do you develop “courage”? “Consideration”? Emotional bank account?
 What causes conflict? Tools for conflict resolution? Your “boundaries”?
Win-lose Generally
Becomes Lose-lose
Proposed Solution
“Winner”
Loser
Quick, Cheap,
Sloppy Product
Developer &
Customer
User
Lots of
Developer & User
“bells and whistles”
Customer
Driving too hard a
Customer & User
bargain
Developer
Actually, nobody wins in these situations
Win/Win Negotiation Model
Win Condition
Issue
involves
covers
Agreement
addresses
adopts
Option
WinWin Equilibrium State
- All Win Conditions covered by Agreements
- No outstanding Issues
Habit 5:
First understand ... then be understood.
win-win area = L x h
h = “understand”
L = “be understood”
4 tips for dealing with people
 Do not criticize, condemn, or complain.
 Express sincere appreciation.
 Give them “emotional air” and learn their story.
 Focus on their interests (know your best alternative coming in).




What are some “stranglers” for emotional air?
What are some ways we can express sincere appreciation?
How often do you ask someone to a professional lunch?
How do you meet a person? How do you greet a person?
Actions for Success
Exhibit a winning work ethic
 Show initiative
 Discover additional responsibilities
 Ask questions

What are Competencies?
Knowledge
 Skills/abilities
 Understanding
 Behavior/motivation

Competencies have definitions and key actions.
Your actions demonstrate competencies.
Habit 6: Synergize.
“Animal school”
Once upon a time, the animals decided they must do something
heroic to meet the problems of a “New World”, so they organized a
school. They adopted an activity curriculum consisting of running,
climbing, swimming, and flying. To make it easier to administer, all
animals took all the subjects.
In the end, the duck’s web feet were so badly worn that he couldn’t
swim, the rabbit had a nervous breakdown and couldn’t run, the eagle
was disciplined severely for getting to the top of the tree without
climbing, and an abnormal eel ended up doing best overall and winning
valedictorian.
 What are your unique gifts? What
talents do you need from others?
 What qualities often seem like a
disadvantage, but are necessary?
 How do you contact or talk with
people, if you are shy? (Carnegie)
Principles of Creative Communication





Synergy
The exercise of all the other habits prepares us for the
habit of synergy.
Synergy. The whole is greater than the sum of its parts.
Few people experience synergy in their lives because
most people have been scripted into defensive or
protective communications.
Synergy can be unnerving unless one has a high
tolerance for ambiguity and gets security from integrity
to principles and inner values.
Valuing the Differences
Valuing the differences is the essence of synergy.
 The truly effective person has the humility and
reverence to recognize his own perceptual
limitations and to realize the rich resources
available through interaction with the hearts and
minds of other people.
 If two people have the same opinion, one person
is unnecessary.

What is your “personality”?
4 categories
I-E introvert (reserved) - extrovert (expressive)
S-N sensory (observant) - intuitive (conceptual)
T-F thinking - feeling
P-J perceiving (probing) - judging (critiquing)
• no “ranking”
• don’t feel “boxed in”!
• people are different
ARTISANS (observant, probing)
IDEALISTS (intuitive, feeling)
ESTP promoter (Roosevelt, Madonna)
ENFJ teacher (Gorbachev, Billy Graham)
ISTP crafter (Bruce Lee, Earhart)
INFJ counselor (Gandhi, E Roosevelt)
ESFP performer (Elvis, Reagan)
ENFP champion
ISFP composer (Carson, Streisand)
INFP healer (Albert Schweitzer)
GUARDIANS (observant, critiquing)
ESTJ supervisor (Colin Powell)
ISTJ inspector (Truman)
ESFJ provider (G Washington)
ISFJ protector (Mother Teresa)
RATIONALS (intuitive, thinking)
ENTJ fieldmarshall (Gates, Greenspan)
INTJ mastermind (D Eisenhower, Rand)
ENTP inventor (Disney, Edison)
INTP architect (Einstein, Darwin)
Habit 7: Sharpen the saw.
Spiritual
battle of good versus evil
(atheism, Christianity, Hinduism,
Islam, Judaism)
Social
Mental
family, friends, service
(notes, phone calls, emails, visits)
reading, journaling, discussing,
seminars, meetings
Physical
endurance, strength, flexibility,
sleep, eating
 When will YOU sharpen your saw?
 What measures will you use in each category?
Self-Management

Self-Management
when an individual
consciously controls
the learning process of
acquiring new behavior
through the interplay
of environmental cues,
consequences and
cognitive processes
The Two Creating Forces
Management’s main focus:
How can I best accomplish
certain things?
Leadership’s focus:
What are things that I want
to accomplish?
Personal Mission Statement
The most effective way to begin with the end in mind is to
develop a personal mission statement
The key to the ability
to change is a
changeless sense of
who you are,
what you are about,
& what you value
Circle of Influence
To create a mission statement begin with the center
Principles & values: security, guidance, wisdom, & power
The Circle of Influence
Mission Statement
 What
are you first things?
 List those things that are most
important in your life.
 How effective are you at keeping those
things first in your life? Why?
Mission Statement
If you were to do one thing in your
professional life that would have the most
positive impact, what would that one thing
be?
 If you were to do one thing in your personal
life that would have the most positive
impact, what would that one thing be?

Mission Statement

Record your personal mission statement,
philosophy, or creed. Your mission
statement is your personal “contribution”
and represents the deepest and best within
you.
Preparing for Turbulence
Focus on core values
 Revisit goals
 Prioritize services
 Build for the future
 Measure and evaluate progress

Strategic Leadership



Build a team
 Identify talent
 Training and deploy as necessary
Build community
 Establish and nurture partnerships
 Establish support groups
Build relationships
 Focus on people, not policies
 Value diversity and inclusion
Examples of Defective Habits:

React-Blame all your problems on your friends,
teachers, parents; take no responsibility for things
that happen to you.

Begin with No End in Mind-Have no goal or plan
and never think about tomorrow.

Put First Things Last-Always put off doing what’s
important by talking on your mobile and surfing
the net. Always put off your homework until
tomorrow.
Examples of Defective Habits:
(Continued)

Think Win-Lose-Don’t let anyone else succeed at
anything because if they win, you lose.

Seek First to Talk, Then Pretend to Listen-If you
want their opinion, give it to them.

Don’t Cooperate-Teamwork is for losers; be your
own island.

Wear Yourself Out-Make being busy the only
thing that matters; never exercise or improve
yourself.
The 7 Successful Habits
7
Sharpen saw
Interdependence
Understand
Synergize
5
6
PUBLIC
VICTORY
Think win-win
4
Independence
1st
habit = knowledge
+ skill
+ desire
3
things 1st
PRIVATE
VICTORY
1
2
Be Proactive
End in mind
Dependence
.
What are the qualities of a great leader?
 Long-term
success requires good
leadership.
 Understands
 Has
the Big Picture.
vision and is a systems thinker
Team Orientation / Learning Communities




Leadership  Long-term success requires good leadership.
Teamwork  Effective and empowered teams responsible for
problem solving and product development.
Culture  Core values and operating norms. Sense of
community.
It is important for you to know the status of each
so you can assess your future.
Four Levels of Leadership

Personal—Trustworthiness

Interpersonal—Trust

Managerial—Empowerment

Organizational--Alignment
The End
Developing Personal Potential




First three habits deal with self-reliance and selfmastery. These are private victories; they only
involve the follower
Habit 1: Be Proactive
 Be responsible, don’t blame others
Habit 2: Begin With The End In Mind
 Start with a clear mental image of your destination
Habit 3: Put First Things First
 Focus on preserving and enhancing relationships
and on accomplishing results
Effective Interdependence

The first three habits build a foundation on
independence, from which one can move to
interdependence—caring, productive
relationships with others

When a person moves to interdependence,
he steps into a leadership role
Effective Interdependence
Habit 4: Think Win-Win
 Implies understanding that without
cooperation, the organization cannot succeed
 Habit 5: Seek First To Understand, Then To Be
Understood
 Requires a nonjudgmental attitude. Emphatic
listening gets inside another person’s frame of
reference

Effective Interdependence
Habit 6: Synergize
 Synergy is the combined action that occurs
when people work together to create new
alternatives and solutions. The essence of
synergy is to value and respect differences
 Habit 7: Sharpen The Saw
 Process of using and continuously renewing
the physical, mental, spiritual, and social
aspects of life
