Dynamic Followership Fine Tuning for World Class Performance ACU Competency Self-Development • Builds and applies new knowledge and skills • Identifies areas for self-improvement • Takes charge of seeking out opportunities for personal and professional development • Applies creativity, innovation, decision-making, problem-solving, risk-taking skills and balances life activities Course Objectives • Identify the style of “Follower” that you naturally are in the workplace • Analyze the tools learned in this class to align your natural “Follower” Zones with work expectations and organizational values • Apply the concepts of the 4-D Followership model to become a better follower and leader at work Class Agenda • What is Followership • Followership Principles • Tools for Success – Part 1 • 4-D Followership Model • Tools for Success – Part 2 • Reports Review • Wind Down Typical View of Followers • Team Activity: As a team discuss the question, “What is a follower?” – List at least five negative terms of Followers • Be brutal • Combine on master flip chart for class – List at least five positive statements per team • Combine on master flipchart for class What is Followership? What it is NOT: What it is: Passive compliance Proactive compliance Unmotivated Motivated Part of leadership Foundation of leadership Easily controlled Easily aligned Followership Principles • Proactive Compliance – Commitment to excellence – Courage to stand up to your leaders – Courage to stand up for your leaders Followership Principles • Motivated – Everyone is motivated by something – We all have hot buttons – The Four Views: • Competence • Appearances • Achievement • Relationship Followership Principles • Foundation of Leadership – Foundation metaphor – Pure followers can exist – Pure leaders can NOT exist – Followers have all the power Power • Followers have all the power – Leaders never had it • The more managers try to take it, the less they get – Followers acquiesce more power though trust than coercion • Leaders can exercise power only on loan – Success is part of the relationship Followership Principles • Easily Aligned – We all want to succeed at something – Eustress vs. Stress – Mutual influence – Four behaviors • Avoidance • Courageous • Contentious • Assertiveness Followership Principles • Measuring Relationships Factors – Fight/Flight – Competitive vs. Passive – Courage vs. Avoidance – Stress vs. Eustress – Reactive vs. Proactive Reactive vs. Proactive • Stress path – Fight or flight – Stress or Eustress • Predictable patterns – We create habits of being reactive or proactive – Many times others see our patterns before we see them Participant Wisdom “If you accept the premise that “leadership” is nothing more than influence and that everyone is simply a reflection and product of their influences – then every leader is a “follower” to some extent, because all leaders are being influenced by someone.” Don Lanhart 28 June 2007 Tools For Success – Part 1 “If you were broken, how would you want to be fixed?” – 22 Intervention Ideas – Focusing on Followership needs – Read Scenario on page three (3) and…Help!!!! 4-D Followership Model Avoidance Low Low High Reactive Low Productivity Job Satisfaction High Courage Turnover Passive High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low Turnover Productivity Job Satisfaction I High Reactive Low Disciple High Courage Passive High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low Turnover Productivity Job Satisfaction I High Reactive Low Disciple High Courage (Believes they are in the right place at the right time) Passive High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low (Believes they are in the right place at the right time) Passive Productivity Job Satisfaction I Disciple High Courage High Reactive Low Turnover II Doer High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low Productivity Job Satisfaction High Courage High Reactive Low Turnover I II Disciple Doer (Believes they are in the right place at the right time) (Good work ethic, but the grass is always greener…) Passive High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low III Disengaged Productivity Job Satisfaction High Courage High Reactive Low Turnover I II Disciple Doer (Believes they are in the right place at the right time) (Good work ethic, but the grass is always greener…) Passive High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low High Reactive Low Turnover III Disengaged Productivity Job Satisfaction High Courage (No interest in job, no desire to improve) I II Disciple Doer (Believes they are in the right place at the right time) (Good work ethic, but the grass is always greener…) Passive High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low Turnover III Disengaged Disgruntled I II Disciple Doer (Believes they are in the right place at the right time) (Good work ethic, but the grass is always greener…) Passive Productivity Job Satisfaction High Courage (No interest in job, no desire to improve) IV High Reactive Low High Competitive Proactive © Rodger Adair, 2005 4-D Followership Model Avoidance Low Low III IV Disengaged Disgruntled (No interest in job, no desire to improve) (Angry and ready to jump ship) I II Disciple Doer (Believes they are in the right place at the right time) (Good work ethic, but the grass is always greener…) Passive Productivity Job Satisfaction High Courage High Reactive Low Turnover High Competitive Proactive © Rodger Adair, 2005 Tools For Success – Part 2 Application – – – – Introduce Table Map 22 Intervention Ideas Focusing on Followership needs Read scenario on page five (5) and align employee’s needs Reports Review Your Reports • Read page one as a class • Complete Worksheet on page two • Read your assessment • Share with a neighbor • Questions and Discussion • Develop a mini action plan (last page) • Share with class Wind Down • What is Followership • Followership Principles • Tools for Success – Part 1 • 4-D Followership Model • Tools for Success – Part 2 • Reports Review