A SUMMER PROJECT REPORT ON RATIO ANALYSIS OF NEPAL TELECOM CORPORATION (NTC) Submitted By: Ram Kumar Shah Pokhara University Regd. Number: 2012-2-03-2257 Exam Symbol Number: 13031196 Submitted To: Office Dean, Faculty of Management, Pokhara University In partial fulfillment of the requirement for the Degree of Bachelor in Business Administration (BBA) November, 2014: Kathmandu, Nepal Recommendations This is to certify that the summer project report submitted by Ram Kumar Shah, P.U. Registration No: 2012-2-03-2257, Symbol No: 13031196 Entitled "The Summer Project Report on Ratio Analysis of Nepal Telecom Corporation (NTC)" was prepared as approved by Quest International College in the prescribed format of the faculty of Management. This report is forwarded for examination. …………………….. …………………… Mr.Udaya Raj Paudel Mrs. Banira Dhakal Program Director (BBA) Project Coordinator (Quest International College) (Quest International College) ii Declaration Hereby the researcher declares that this report was prepared for summer project on "Ratio Analysis of Nepal Telecom Corporation (NTC)" and submitted to Quest Int'l College affiliated to Pokhara University. This report was prepared as a requirement for the completion of Bachelor Degree in Business Administration (BBA) under the supervision and guidance of Mrs. Banira Dhakal (Summer Project Coordinator) and Mr. Udaya Raj Paudel (BBA- Program Director) of Quest International College, Gwarkoo Lalitpur. …………………………………… Ram Kumar Shah P.U Registration No: 2012-2-03-2257 Symbol No: 13031196 Quest International College Gwarkoo, Lalitpur, Nepal iii Acknowledgements With deep concession, the researcher would like to thank Pokhara University- Faculty of Management for providing the opportunity to prepare this summer project report entitled "Ratio Analysis of Nepal Telecom Corporation (NTC)". This sort of crucial effort for BBA student gives an opportunity to get more familiar with practical knowledge on the subject of concern. The researcher would like to provide my heartfelt thanks to Quest Int'l College Management team; the Principal Mr. Kashi Nath Khanal, the BBA program Director Mr. Udaya Raj Paudel and Project Co-coordinator Mrs. Banira Dhakal for their honorable help-cum-guidance for preparing this report. And with warm regards, thanks to the staffs of Nepal Telecom Corporation (NTC), Pulchowk branch for their guidelines to collect financial data which helped to accomplish this report. At the end, the researcher would also like to thank my senior brothers- Mr. Dev Anjaan Shah, Santosh Tiwari and Mr. Milan Poudel; interacting mutual friends; and family members for their mutual support and encouragement which helped directly cum indirectly to prepare this report successfully. ………………………… Ram Kumar Shah November, 2014 iv List of Figures and Tables Figure – 1: Current Ratio (CR) Figure – 2: Quick Ratio (QR) Figure – 3: Net working Capital to Total Assets Ratio (NWCTAR) Figure – 4: Cash Ratio Figure – 5: Debt-Asset Ratio (DA Ratio) Figure – 6: Debt-Equity Ratio (DE Ratio) Figure – 7: Long-term Debt Ratio and EM Ratio Figure – 8: Net profit margin, Returns on capital employed and Returns on shareholders Equity Figure – 9: Book value per share (Rs.) and Earning per Share Figure – 10: Quarterly-based PE ratio Figure – 11: Quarterly-based Current Ratios Figure – 12: Quarterly based earning per share Appendix – 1: Liquidity Ratio Analysis Appendix – 2: Debt Management Ratio Analysis Appendix – 3: Past Trend Analysis with major financial Indicators of past 5 Years Appendix – 4: Quarterly based Ratio Analysis of FY 2069/70 and FY 2070/71 v List of Abbreviations ADSL Asymmetric direct subscriber line BTS Base Transceiver Station CA Current Assets CC Conference Calling CC CDMA Code Division Multiple Access CL Current Liabilities CLIP Calling Line Identification Presentation CMPOS Closing Market Price of Share CMPS Closing Market Price of Share CR Current Ratio DA Ratio Debt- Assets Ratio DE Ratio Debt- Equity Ratio EBIT Earnings before interest and Tax EDGE Enhanced Data rates for GSM Evolution EM Ratio Equity Multiplier Ratio EPS Earnings per Share FY Fiscal Year GPRS General Packet Radio Service GPRS General Packet Radio Service IN Intelligence Network vi MMS Multimedia Messaging Service NPAT Net profit after Tax NT Nepal Telecom NTC Nepal Telecom Corporation NWCTAR Net working Capital to Total Assets Ratio NWPS Net Worth per Share NWPS Net worth per Share P/E ratio Price Earnings Ratio PRBT Personal Ring Back Tone PRBT Pre-define-specific Ring Back Tone PSTN Public switch telephone network QR Quick Ratio ROA Return on Assets ROE Return on Equity SLA Selective Line Access SWOT Strengths, weakness, Opportunities and Threats Analysis TWC Three Way Call UTL United Telecom Limited VMS Voice Mail Service WLL Wireless Local Loop vii Executive Summary Broadly speaking, this report was collected on the basis of available data from the specific field of study, and was analyzed-cum-presented systematically that followed the scientific research method. The first chapter entitled 'Introduction' part was the description about the study that answered about the questions of general background, area, fields, objectives, and limitations of the entire report during study. The second chapter entitled 'Organizational Profile' supported the ideas about the company- NT. This chapter belonged to the information about the general background of the company, history of the organization, mission, vision, and objectives of the organization, its products and services, etc. in a specific sense. The third chapter entitled 'Research Methodology' provided the information about how the report was prepared relating to data. The research & plan design, data collection procedures, data analysis plan and, data analysis tools etc. was included as the general subject matter under this heading of chapter. The chapter four supported all about the information of the title of the report. The collected data was represented systematically with its diagrams to make clearer the readers. Basically with the help of Liquidity Ratios, Debt Management Ratios, to past trend analysis of financial condition with major financial indicators of five years, and also to make even clear financial ratio analysis with quarterly based analysis of data suggest the report would perform its broad objective efficiently. Another section of SWOT analysis was about the major competitors' analysis of the market and mainly about the market conditions to the present situation. The financial statements and their respective ratio analysis was the essence part of this section. The last one chapter entitled 'Findings and Recommendation' was about the major findings from the study of report preparation; conclusion of the entire report and the recommendation as per conclusion supported the ideas to be followed by the finance department management team of the company- NT in order to be succeed in its ultimate vision cum meeting the objectives with greater success. viii Table of Content Page No: Recommendation Letter ……………………………………………...……………… ii Declaration……………………………………………………………...…………….iii Acknowledgement ……………………………………………………..……………..iv List of Figures …………………………………………………………..………........ v List of Abbreviations ………..……………………………………..…………… vi- vii Executive Summary …………………………………………………..…………… viii Chapter-1 Introduction 1.1 Background of the Study …………………………………………………….. … 1 1.2 Area of the Study .…………..……………………………………………….. ... ...2 1.3 Need of the Study…. ………………………………………............................... .. 3 1.4 Objective of the Study ……………………………………… …………………... 3 1.5 Limitations of the Study ……………………………………………………..... ... 4 Chapter 2 Organizational Profile 2.1 General Background ……………………………………………………………... 5 2.2 History of the Organization ………………………………................................... .6 2.3 Brief Introduction of Organization …………………………………………….. ...7 2.4 Vision, Mission and Objectives of Organization………………..………… .…….7 ix 2.5 Product and Services ………………………………………………………… .8-10 Chapter 3 Research Methodology 3.1 Research Plan and Design ……………… ……….......................................... ….11 3.2 Selection of Site . ………………………………………………………………...11 3.3 Data Collection Procedures ……………………………………………………...11 3.4 Data Analysis Plan ………………………………………………………………12 3.5 Data Analysis Tools ……………………………………………………………..12 Chapter 4 Data Analysis And Presentation 4.1 Liquidity Ratio Analysis……………………………………….. …...…………..13 4.1.1 Current Ratio …………………………………………………………..13 4.1.2 Quick Ratio …………………………………………………………….14 4.1.3 Net working Capital to total Assets Ratio ……………………………..15 4.1.4 Cash Ratio ……………………………………………………………..16 4.2 Debt Management Ratio …………………………………………………………17 4.2.1 Debt-Assets Ratio …………………………………………………...…18 4.2.2 Debt-Equity Ratio ……………………………………………………...19 4.2.3 Long-term Debt Ratio and Equity Multiplier ……………………...…..20 4.3 Past Trend Analysis - with major Financial Indicators ……………………..…...21 4.4 Quarterly Based Ratio Analysis with major Financial Indicators …………….…23 x 4.4.1 Price Earning Ratio ……………………………………………..……..23 4.4.2 Current Ratio ………………………………………………..…………24 4.4.3 Earning Per Share …………………………………………….………..25 4.5 SWOT Analysis …………………………………………………………...…26-28 Chapter 5 Findings And Recommendation 5.1 Major Findings …………………………………………………………………..29 5.2 Conclusion …………………………………………………………..…………. 30 5.3 Recommendations ……………………………………………………...………. 31 References / Bibliography…………………………………………………...……... 33 Appendix ………………………………………………………………….……. 35- 36 xi Chapter 1 Introduction 1.1Background of the Study Investors review important factors in a company's economic status by analyzing financial statements. These elements include solvency, liquidity, risk management and profitability. A financial statement is an accounting document summarizing an organization's economic events and their impacts on the firm's competitive position. There are four types of economic data summaries: balance sheets or statements of financial position, statements of profit and loss, statements of cash flows and reports on shareholders' equity, also known as statements of retained earnings. The objective of financial statements is to provide information about the financial position, performance and changes in financial position of an enterprise that is useful to a wide range of users in making economic decisions (IASB Framework). Financial Statements provide useful information to a wide range of users as following: A) Managers require Financial Statements to manage the affairs of the company by assessing its financial performance and position and taking important business decisions. B) Shareholders use Financial Statements to assess the risk & return of their investment in the company and take investment decisions based on their analysis. C) Prospective Investors need Financial Statements to assess the viability of investing in a company. Investors may predict future dividends based on the profits disclosed in the Financial Statements. Furthermore, risks associated with the investment may be gauged from the Financial Statements. For instance, fluctuating profits indicate higher risk. Therefore, Financial Statements provide a basis for the investment decisions of potential investors. 1 D) Financial Institutions (e.g. banks) use Financial Statements to decide whether to grant a loan or credit to a business. Financial institutions assess the financial health of a business to determine the probability of a bad loan. Any decision to lend must be supported by a sufficient asset base and liquidity. E) Suppliers need Financial Statements to assess the credit worthiness of a business and ascertain whether to supply goods on credit. Suppliers need to know if they will be repaid. Terms of credit are set according to the assessment of their customers' financial health. F) Customers use Financial Statements to assess whether a supplier has the resources to ensure the steady supply of goods in the future. This is especially vital where a customer is dependent on a supplier for a specialized component. G) Employees use Financial Statements for assessing the company's profitability and its consequence on their future remuneration and job security. H) Competitors compare their performance with rival companies to learn and develop strategies to improve their competitiveness. I) General Public may be interested in the effects of a company on the economy, Environment and the local community. J) Governments require Financial Statements to determine the correctness of tax declared in the tax returns. Government also keeps track of economic progress through analysis of Financial Statements of businesses from different sectors of the economy. To this report the researcher tried to analyze the financial condition with the comparative ratio analysis of Nepal Telecom Corporation (NTC) regarding with different fiscal years on yearly and quarterly basis of data presentation. This report reveled a significant base of evaluating the financially health circumstances of NTC since last 10 fiscal years. 1.2 Area of the Study 2 This research report covered the essential sector of financial department of the company- NT. Moreover, this report also allocated the space for description about to explain the managerial performance evaluation and the market strategies with the help of SWOT analysis. Mainly the report was about the analysis of financial statements of NTC- a leading company of the Telecommunication sector in Nepal. This report included the Liquidity Ratio Analysis and the Debt Management Ratio Analysis of the Financial Data of NTC from FY 2064/65 to FY 2069/71 with effective comparison to the past Six Years in detailed form. Additionally, this report also represented with a proper analysis including major financial indicators of Business Company with the data of past Five years from FY 2060/61 to FY 6064/65. Not only this but also to make the additional analysis of NTC, there was represented the major ratio indicators analyzed Quarterly of two fiscal Years from FY 2069/70 and FY 2070/71 (Current FY), too. Thus, it would be appropriate to say the report supported the subject matter of the field of financial sector of Business Company. As the most important sector, the telecommunication has bounded the entire nation with sharing of love, parental relations, Business Cooperation, etc. and the entire world through communication. Thus, the report merely was about the past, present, and future outlook of the company- NT regarding the financial position on the competitive market. This report also addressed the various services that NT has been providing to its customers. 1.3 Need of the Study The report was prepared for in a specific format under the requirement of course of degree of BBA for Pokhara University. It has a parcel importance for improving the proficiency of making the research reports, field trip reports, Annual reports, daily sales reports, etc. to the practical field whenever the people are self- employed to the business organization as a manager. Most of the applying for job vacancy required to show the self-prepared reports to show the practical capabilities of the candidate. Besides, personal life of people for studying in general to the particular field of study has greater significance. To sum up, this report covered these all essentials reasons for studying on the title 'Ratio Analysis of Nepal Telecom Corporation (NTC)'. 3 1.4 Objectives of the Study Objectives of the study are guidelines by which the study can be conducted in a systematic manner. The main objective of this report was to assess the strengths and weakness and to analyze its financial positions of Nepal Telecom. The specific objectives were as following: 1. To examine/ proper evaluation of the financial position with the help of different ratios calculation and their interpretation of the company NTC 2. To make SWOT analysis of the company NTC 1.5 Limitations of the Study Regarding the data collection procedures, time management, Source reliability etc. the following limitation of this report 'A Summer Project Research Report on Financial Analysis of Nepal Telecom Corporation (NTC)' were revealed as the limitation part to the researcher as pointed below: 1. The required time period to complete this summer project research report was limited. 2. As it was the researcher's first financials study of an organization, how far the researcher did but was unable to cover all financial information. 3. Unable to interview with top managers of NTC. 4. Due to the secrecy of the performance evaluation of NTC, the exact data is not available. While shorting out the Quarterly based data analysis were based on the un-edited Financial Statements published by NTC. 5. Some of the information was extracted from the website, magazines so that data might not be accurate and updated. 4 Chapter 2 Organizational Profile 2.1 General Background NEPAL TELECOM was registered on 2060-10-22 under Company Act, 2053. Then Nepal Telecommunications Corporation (NTC) was dissolved and all assets and liabilities were transferred to Nepal Telecom effective from 2061-01-01 (i.e. 13th April 2004). The company with its long history is on the way of customer service and nation building. Nepal Telecom has always put its endeavors in providing its valued customers a quality service since its inception. To achieve this goal, technologies best meeting the interest of its customers has always been selected. The nationwide reach of the organization, from urban areas to the economically non- viable most remote locations, is the result of all these efforts that makes this organization different from others. Definitely Nepal Telecom's widespread reach will assist in the socio-economic development of the urban as well as rural areas, as telecommunications is one of the most important infrastructures required for development. Accordingly, in the era of globalization, it is felt that milestones and achievements of the past are not adequate enough to catch up with the global trend in the development of telecommunication sector. And the growth of telecommunication services in the country will be guided by Technology, Declining equipment prices, market growth due to increase in standards of life and finally by healthy competition. Converting NT from government owned Monopoly Company to private owned, business oriented, customer focused company in a competitive environment, Nepal Telecom invites its all-probable shareholders in the sacred work of nation building. 5 2.2 History of Organization In Nepal, operating any form of telecommunication service dates back to 94 years in B.S. 1970. But formally telecom service was provided mainly after the establishment of MOHAN AKASHWANI in B.S. 2005. Later as per the plan formulated in First National Five year plan (2012-2017); Telecommunication Department was established in B.S.2016. To modernize the telecommunications services and to expand the services, during third five-year plan (2023-2028), Telecommunication Department was converted into Telecommunications Development Board in B.S.2026. After the enactment of Communications Corporation Act 2028, it was formally established as fully owned Government Corporation called Nepal Telecommunications Corporation in B.S. 2032 for the purpose of providing telecommunications services to Nepalese People. After serving the nation for 29 years with great pride and a sense of accomplishment, Nepal Telecommunication Corporation was transformed into Nepal Doorsanchar Company Limited from Baisakh 1, 2061. Nepal Doorsanchar Company Limited is a company registered under the companies Act 2053. However the company is known to the general public by the brand name Nepal Telecom as registered trademark. Nepal Telecom has always put its endeavors in providing its valued customers a quality service since its inception. To achieve this goal, technologies best meeting the interest of its customers has always been selected. The nationwide reach of the organization, from urban areas to the economically non- viable most remote locations, is the result of all these efforts that makes this organization different from others. Definitely Nepal Telecom’s widespread reach will assist in the socio-economic development of the urban as well as rural areas, as telecommunications is one of the most important infrastructures required for development. Accordingly in the era of globalization, it is felt that milestones and achievements of the past are not adequate enough to catch up with the global trend in the development of telecommunication sector and the growth of telecommunication services in the country will be guided by Technology, Declining equipment prices, market growth due to increase in standard of life and finally by healthy competition. Converting NT from government owned Monopoly Company to private owned, business oriented, customer focused company in a competitive environment, Nepal Telecom invites its all-probable shareholders in the sacred work of nation building. 6 2.3 Brief Introduction of Organization Nepal Doorsanchar Company Limited (NEPAL TELECOM) was registered on 5th February 2004 under the existing Companies Act, 2053 (1997) and the then Nepal Telecommunications Corporation (NTC) was converted into Nepal Doorsanchar Company Limited (NEPAL TELECOM) on 13th April 2004. Nepal Telecom is the incumbent service provider and has been providing basic PSTN (Public Switched Telephone Network) telephone service to the general public. Presently the service is available in all 75 districts via 466 Telephone Exchanges located at 250 different locations, expanding the reach of telecommunication services to even extremely remote areas NT’s services have contributed greatly to the social, cultural, economic and educational spheres of the nation. Globally, wireless services have greatly affected the demand of wireline services; however, in Nepal its demand is still considerable due to attraction of the general public to its data services like ADSL. With the onset of triple play and other value added services, wireline services are expected to stay longer. The company plans to provide broadband triple play (voice, data and video) throughout the nation by installing state-of-the-art IP based soft switch, Media Gateway and MSAN (Multi Service Access Node). This will replace TDM based switching exchanges that have been providing narrowband voice and data services. 2.4 Vision, mission and objectives of organization The major objectives of the company- NTC were in past decades and are still for future periods to come as follows: 2.4.1 Mission “Nepal Telecom, as a progressive, customer spirited and consumer responsive entity, is committed to provide nation-wide reliable telecommunication services to serve as an impetus to the social, political and economic development of the country.” 2.4.2 Vision 7 “NT vision is to remain a market leader in information and technology sector in the country while also extending reliable and cost effective services to all.” 2.4.3 Goal “NT goal is to provide cost effective telecommunication services to every nook and corner of the country.” 2.5 Products and Services Nepal Telecom is the key market player as it holds about 60.30% of totals no. mobile phones and 91 % of total no of Fixed Telephones. (NTC-MIS-2067, Aswin). It has 221 Public Switch Telephone Network (PSTN) exchanges in 72 districts and has covered all 2915 VDC with Basic Telephone service. It offers various products like Basic telephone, Mobile telephone, Internet, ISDN, PSTN, Leased line, CDMA phone, sky data card, etc. It has starred SIP telephony service for the Nepalese lying beyond the country to call Nepal from round the world in its own tariff through internet. The main sales and services provided by the communication companies categorized and described as follows: 2.5.1 PSTN 2.5.1.1 Public switch telephone network (PSTN) PSTN is a wired telephony service where a wire in the field of Telecommunications, Nepal Telecom has been the trusted partner of the people of Nepal since 2032. In order to make life of a Nepali easier, Nepal Telecom makes continuous effort to introduce the latest technology of communications. As always, Nepal Telecom is devoted towards our customer satisfaction and national development with all communicational prospect and technologies. 2.5.1.2 ADSL (Asymmetric direct subscriber line) It is the broad band internet service provided by Nepal telecom where a single PSTN line is capable of providing the internet and voice data at a time. 8 2.5.1.3 Dial-Up Dial-Up is the narrow band internet service where a modem is to be connected to the computer. Laptop computer is unable of using dial-up connection. Using dial-up only one task can be done. 2.5.2 GSM 2.5.2.1 3G Service (WCDMA Service) To fulfill the ever growing demands and to browse and access the web pages like video based programs (Live TV browsing) NT installed WCDMA based 3G system which offers 384 kbps of downloading and 64kbps of uploading data speed. This 3G 1X (Third Generation Technology) allows the subscribers to have the instant data transfer/connectivity with high speeds up. This technology enables easier/smooth migration to other higher EVDO/EVDV systems (i.e. data only and /or data with voice systems). 2.5.2.2 GPRS (General packet radio service) It is the mobile internet service provided by NTC and is most famous amongst the users. It is the cheapest internet charge amongst the service providers. The charge costs 15paisa per 100kb data transfer. 2.5.2.3 Post-paid and Pre-Paid service This is the service where a GSM user can switch into a prepaid and postpaid tariff. 2.5.2.4 WI-MAX service Nepal Telecom (NT) launched the 4G WI-MAX IEEE 802.16e service first time in Nepal. This service is available throughout the country. WI-MAX enables broadband wireless anytime; anywhere using any WI-MAX enabled devices, whether it is a laptop, desktop modem, digital phone or even a game device. Mobile WI-MAX creates a seamless broadband environment at home, in the office and on the move. 2.5.3 CDMA Service 2.5.3.1 CDMA phone It is the service provided by NTC where the priority is given to the remote costumers. The foremost application of CDMA is the digital cellular phone technology from QUALCOMM that operates in the 800MHz band and 1.9GHz PCS band. CDMA phones are noted for their call quality 9 2.5.3.2 Sky Data Card It is the volume based internet service. It is focused for the researchers and visitors exploring new places and connecting from there. 2.5.3.3 SIP PPP It is the internet phone provided by the organization where a costumer around the globe can log in the website and can download the software and can call Nepal as per the tariff. It requires broadband internet. 10 Chapter 3 Research Methodology Research methodology implies the basic research method to be carried out through the entire study. Methodology is the most important part for the study. It describes the site selection, research design, population and sample, sources of data, method of data collection, data analysis tools, analysis model and limitation of the methodology. 3.1 Research Plan and Design This report basically was prepared through the descriptive and Analytical method of research design. The task began with the collection of necessary data and information concerning the study. The data and information collected were studied carefully and presented them systematically and get them analyzed so as to meet the objective of the report. All data provided were thoroughly studied and then search design was to plan systematically. 3.2 Selection of Site Different web sites were visited in order to accomplish this report. To collect the secondary data from source such the major sites of NTC, UTL, NTA, MIC, Search engines like Google, Wikipedia, Britannica etc. were taken to the selection. Most of the information had adopted from the site of NTC' as it is a trustable and authoritative source with reference to this report. 3.3 Data Collection Procedures The data had collected from various booklets, E-reports, pamphlets, magazines and websites, and reports submitted by seniors and colleagues to the SMART team during SMART report making and presentation. 11 3.4 Data Analysis Plan According to research planning and design, the data was represented systematically with the help of Table, Excel, Graphs and Figures. To make the report more clear and scientific the data was analyzed with the comparative analysis of Financial Ratios of six years, trend analysis of five years & quarterly ratio analysis of 8 different quarters. 3.5 Data Analysis Tools This report entitled financial analysis of NTC took the help of different tools and techniques of data analysis that are Liquidity Ratio, Profitability Ratio, and Debt Management Ratios. Observation through sites and reports was used for collection of data. Technique of data collection in this report was based on inferential and statistical. Further those data was tabulated, coded, graphs, figures was used for the data presentation. 12 Chapter 4 Data Analysis And Presentation 4.1 Liquidity Ratio Analysis Liquidity ratio measures the firm's ability to satisfy its short-term commitments out of current or liquid assets. These ratios focus on current assets and liabilities and are used to ascertain the short-term solvency position of a firm. The two primary tests of liquidity are current ratio and quick ratio. 4.1.1 Current Ratio The current ratio is a financial ratio that measures whether or not a firm has enough resources to pay its debts over the next 12 months. It compares a firm's current assets to its current liabilities. It is expressed as follows: Current Ratio = Current Assets Current Liabilities The current ratio is an indication of a firm's market liquidity and ability to meet creditor's demands. Acceptable current ratios vary from industry to industry and are generally between 1.5 and 3 for healthy businesses. If a company's current ratio is in this range, then it generally indicates good short-term financial strength. If current liabilities exceed current assets (the current ratio is below 1), then the company may have problems meeting its short-term obligations. If the current ratio is too high, then the company may not be efficiently using its current assets or its short-term financing facilities. This may also indicate problems in working capital management. 13 Figure – 1: Current Ratio (CR) Current Ratio (CR) 6.00 5.00 4.00 3.00 2.00 1.00 0.00 F.Y. 2064/65 F.Y. 2065/66 F.Y. 2066/67 F.Y. 2067/68 F.Y. 2068/69 F.Y. 2069/70 3.86 4.29 4.84 3.87 4.96 4.88 Current Ratio (CR) Source: Appendix - 1 From the above Figure – 1 there has represented the current ratios of financial statement of NTC for different past six years from FY 2064/65 to FY 2069/70. It is clear that current ratio was increased for two years from FY 2064/65 and was decreased thereafter at FY 2067/68. Similarly CR is about equal for two years as compared to FY 2066/67. The increasing CR indicated good financial position. However range of CR crossed over 3.0 indicates the company NTC is not being able to efficiently use of its current assets or its short-term financial facilities. This shows there is problem with working capital management mechanism. 4.1.2 Quick Ratio In finance, the Acid-test or quick ratio or liquid ratio measures the ability of a company to use its near cash or quick assets to extinguish or retire its current liabilities immediately. Quick assets include those current assets that presumably can be quickly converted to cash at close to their book values. A company with a Quick Ratio of less than 1 cannot currently fully pay back its current liabilities. Generally, the acid test ratio should be 1:1 or higher, however this varies widely by industry. In general, the higher the ratio, the greater the company's liquidity (i.e., the better able to meet current obligations using liquid assets).Very often "Acid test" refers to Cash ratio, instead of Quick ratio: 14 Quick Ratio = Current Assets−Inventory Current Liabilities Figure – 2: Quick Ratio (QR) Quick Ratio (QR) 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 F.Y. 2064/65 Quick Ratio (QR) 3.16 F.Y. 2065/66 3.42 F.Y. F.Y. 2066/67 2067/68 3.74 2.63 F.Y. 2068/69 2.74 F.Y. 2069/70 2.58 Source: Appendix - 1 From the above Figure – 2 there has represented the Quick Ratios of financial statement of NTC for different past six years from FY 2064/65 to FY 2069/70. It is clear that QR has increased for last two years up to FY 2066/67 and has been decreasing till FY 069/70. For current fiscal year, NTC's Liquidity has decreased than previous fiscal years. Here quick ratio meets the standard because it is higher than ratio of 1:1 and also seems it is gradually decreasing its QR ratio. So far NTC has able to pay back its current liabilities on time so it is satisfactory level in financial management. 4.1.3 Net working Capital to Total Assets Ratio Net working capital to total assets ratio (NWCTAR) represents the long-term funds tied up in current assets as a proportion of total assets. It measures the firm's potentiality of maintaining reservation of cash to satisfy short-term obligations. It is measured as: 15 NWCTAR = Net working capital Total Assets Figure – 3: Net working Capital to Total Assets Ratio (NWCTAR) Net working capital to Total Assets Ratio (NWCTAR) 0.500 0.400 0.377 0.369 0.398 0.402 0.411 F.Y. 2068/69 F.Y. 2069/70 0.296 0.300 0.200 0.100 0.000 F.Y. 2064/65 F.Y. 2065/66 F.Y. 2066/67 F.Y. 2067/68 Source: Appendix – 1 From the above Figure – 3 there has represented the Net working capital to total assets ratio (NWCTAR) of financial statement of NTC for different past six years from FY 2064/65 to FY 2069/70. It is clear that NWCTAR has been increasing from last five years except at FY 2067/68. The NWCTAR was 0.369 at FY 2064/65 and thereafter 0.377 at FY 2065/66, 0.398 at FY 2066/67, 0.296 at FY 2067/68, and 0.402 at FY 2068/69 and at last it has increased at most 0.411 at FY 2069/70. It shows clearly that NTC is able to potentially maintain reservation of cash to satisfy its shortterm obligations. 4.1.4 Cash Ratio (Absolute Liquidity Ratio) Cash ratio is the measure of firms liquidity based on most liquid assets. The most liquid assets of the firm include cash and near cash items such as investment in marketable securities. Therefore, cash ratio represents the proportion of cash and marketable securities on current liabilities of the firm. It is measures as: Cash Ratio = Cash+Marketable Securities Current Liabilities 16 Figure – 4: Cash Ratio Cash Ratio 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 Cash Ratio F.Y. 2064/65 F.Y. 2065/66 F.Y. 2066/67 F.Y. 2067/68 F.Y. 2068/69 F.Y. 2069/70 2.49 2.71 3.12 2.13 2.35 2.22 Source: Appendix – 1 From the above Figure – 4 there has represented the Cash Ratios of financial statement of NTC for different past six years from FY 2064/65 to FY 2069/70. It clearly shows that cash ratio was increasing for last two fiscal years from FY 2064/65 and thereafter it was decreased at FY 2067/68. Cash ratio was even decreasing in comparison to initial ratio 2.49. There was maintained cash ratio as 2.49 at FY 2064/65, 2.71 at FY 2065/66, 3.12 (the most) at FY 2066/67, 2.13 at FY 2067/68, 2.35 at FY 2068/69 and 2.22 at FY 2069/70. Thus it shows the absolute liquidity ratio as per financial statements of NTC, has not problem because it can borrow at very short notice. But, as cash ratios are preferred better of being higher, for this condition, the company NTC has less most liquidity in terms of assets. It may hamper the daily cash requirement areas and management, too. 4.2 Debt Management Ratio Analysis The debt management ratios, also known as leverage ratios, indicate the extent to which debt financing is being used by a firm. It is the measure of long-term solvency of a firm. In relation to financial ratio analysis, it is important to analyze the Leverage position from two aspects: first, how firm is using the borrowed funds to finance its assets; second, how far the firm is able to serve its debts in terms of satisfying regular fixed charges. The basic tools used in measuring the debt management ratios are 17 Debt-Asset ratio, Debt-Equity ratio, Long-term debt to total assets ratio, equity multiplier, interest coverage ratio, and cash coverage ratio. 4.2.1 Deb-Asset Ratio The debt-asset ratio (DA), simply known as debt ratio, shows the proportion of total debts used in financing total assets of a firm. It is calculated as follows: DA Ratio = Total Debt Total Assets Figure – 5: Debt-Asset Ratio (DA Ratio) Debt-Asset ratio (DA Ratio) 0.400 0.350 0.300 0.250 0.200 0.150 0.100 0.050 0.000 F.Y. 2064/65 F.Y. 2065/66 F.Y. 2066/67 F.Y. 2067/68 F.Y. 2068/69 F.Y. 2069/70 Debt-Asset ratio (DA Ratio) 0.199 0.194 0.184 0.198 0.343 0.316 Source: Appendix – 2 From the above Figure – 5 there has represented the Quick Ratios of financial statement of NTC for different past six years from FY 2064/65 to FY 2069/70. The debt ratio denotes what percentage of total funds is provided by creditors. Although creditors tend to prefer a lower ratio, management must prefer to lever operations, producing a higher ratio. Here debt ratio was increasing gradually and was reached at most at FY 2068/69. As a whole, DA ratio was increasing with satisfactory level. It 18 shows the company NTC was able to take leverage advantage of debt. It also shows there was no any such danger condition that might cause against possible losses at the time of liquidation. 4.2.2 Debt-Equity Ratio Debt-equity tatio (DE) is the most widely used leverage ratio to evaluate the longterm solvency of a firm. This ratio expresses the relationship between debt capital and equity capital, and reflects the relative claim of them on the assets of the firm. It is simply calculated by dividing total debt by total equity: DE Ratio = Total Debt Total Equity Figure – 6: Debt-Equity Ratio (DE Ratio) Debt-Equity Ratio (DE Ratio) 0.284 0.735 0.273 0.257 F.Y. F.Y. 2064/65 2065/66 F.Y. 2066/67 0.332 F.Y. 2067/68 F.Y. 2068/69 0.673 F.Y. 2069/70 Source: Appendix – 2 From the above Figure – 6 there has represented the Quick Ratios of financial statement of NTC for different past six years from FY 2064/65 to FY 2069/70. Here debt to equity ratio was increased at last two fiscal years. DE ratio was maintained at lower rates at FY 2064/65, 65/66, 66/67 and FY 67/68 with their respective DE ratios 0.284, 0.273, 0.257 and 0.332. It indicates there was a wider safety cushion (i.e. Creditors feel the owner's funds can help absorb possible losses of income and capital). But, as DE ratio was increased for two years at FY 2068/69 and FY 2069/70 19 by their respective DE ratios of 0.735 and 0.673 indicate there was less protection for its creditors. The company NTC should cut down DE ratio for good financial mgmt. 4.2.3 Long-term Debt Ratio and Equity Multiplier Long-term debt to total assets ratio represents the relationship between long-term debts to total assets of a firm. It is another way to express the use of long-term debt capital in comparison to total assets of the firm. The equity multiplier (EM), also referred to as the leverage factor, simply states the relationship of total assets to equity of a firm. It measures the extent to which the total asset of a firm is greater than the firm's equity capital. Figure – 7: Long-term Debt and EM Ratio 2.500 2.000 1.500 1.000 0.500 0.000 F.Y. F.Y. F.Y. F.Y. F.Y. F.Y. 2064/ 2065/ 2066/ 2067/ 2068/ 2069/ 65 66 67 68 69 70 Long-term Debt Ratio 0.024 0.000 0.000 0.000 0.000 0.000 Equity Multiplier 1.43 1.41 1.40 1.68 2.14 2.13 Long-term Debt Ratio Equity Multiplier Equity Multiplier Source: Appendix – 2 From the above Figure – 7 there has represented collectively the long-term debt ratio and Equity multiplier ratios of financial statement of NTC for different past six years from FY 2064/65 to FY 2069/70. It shows that the long term debt at FY 2064/65 was maintained at 0.024 times at FY 2064/65 and thereafter it is zero because there was no taken any long term debt for the Corporation NTC. Also, equity multiplier ratio was increasing from the beginning FY 2064/65 continuously. Here equity multiplier 2.13 at FY 2069/70 denotes 2.13 times of the equity or 53.25% of the total assets are financed with equity. With the similar way of meaning, the EM ratio for FY 2068/69, 2067/68, 2066/67, 2065/66 and FY 2064/65 was 2.14, 1.68, 1.40, 1.41 and 1.43 20 respectively. This figure shows NTC was less protection for its creditors. The company NTC should cut down EM ratio for good financial mgmt. 4.3 Past Trend Analysis—With Major Financial Indicators In this section the major financial indicators of a corporate business company has analyzed. From the annual reports of NTC, the following data have abstracted as following for the past five years from FY 2060/61 to FY 2064/65: Table – 3: Summary: Past Trend Analysis with major financial indicators * Past Trend Analysis with Major Financial Indicators Heads of Account and Ratios Net Profit Margin (%) Returns on Capital Employed (%) Returns on Shareholders Equity (%) Book Value Per Share (Rs.) Earning Per Share (EPS) F.Y. F.Y. F.Y. F.Y. F.Y. 2060/61 2061/62 2062/63 2063/64 2064/65 42.60 5.06 5.07 137.20 6.95 38.53 17.10 17.11 138.84 23.62 44.64 22.17 22.18 157.91 32.91 38.32 21.88 22.40 178.63 37.68 44.40 25.12 25.57 235.63 52.95 *Note: This report is not comparable with other fiscal years because for the report of FY 2060/61 is only covered the financial information of Baisakh 2061 to Asadh 2061. From this table it is cleared that the total income has increased gradually in comparison to the F.Y. 2062/63 by 20.28%, at F.Y. 63/64 by 33.39% and at F.Y. 2064/65 by 21.27%. It is cleared that the company NTC's total income has increased around by triple in 5 years from FY 2061/62 to FY 2064/65. Similarly to the total expenses, for the FY 2062/063 has been decreased by 1.35 % than the previous fiscal Year. Hither for the next FY 2063/064 has increased by 60.57 % because of heavy purchase on Telephone sets and equipments and also due to decrement in foreign exchange rate of currency. For the fiscal year 2064/065 there is only increment in total expenses by 3.69 % than previous FY. 21 With respect to profit after tax in comparison to previous year, for the FY 2062/063 it has been increased by 39.36 %, similarly for FY 2063/064 by 14.50 % and for FY 2064/065 by 40.52 %. As a whole, the company NTC's profit after tax has increased by 124 % during 5 years at FY 2064/65 than FY 2061/62. While analyzing the earning before income, tax, depreciation and amortization (EBITDA) is only 65.38% in FY 2061/62, whereas there is 69.53 % at FY 2064/65 so it seems to take as considerable condition because this proportion is also less than other Telecom companies in the world. The earning per share (EPS) has maintained at Rs. 52.95 but there was only Rs. 23.62 in FY 2061/62. So, this shows that there is increment in aggregate Assets of the company NTC. The following figures are the actual representation according to Table – 3. As described above they are presented as following for their more clear meaning on analysis: Figure – 8: Net profit margin, Returns on capital employed and Returns on shareholders Equity Returns on Capital Employed (%) 10.00 10.00 5.00 5.00 - - Source: Appendix – 3 22 F.Y. 2064/65 15.00 F.Y. 2063/64 15.00 F.Y. 2062/63 20.00 F.Y. 2061/62 20.00 F.Y. 2064/65 25.00 F.Y. 2063/64 25.00 F.Y. 2062/63 30.00 F.Y. 2061/62 30.00 F.Y. 2060/61 F.Y. 2064/65 F.Y. 2063/64 F.Y. 2062/63 F.Y. 2061/62 F.Y. 2060/61 46.00 45.00 44.00 43.00 42.00 41.00 40.00 39.00 38.00 37.00 36.00 35.00 Returns on Shareholders Equity (%) F.Y. 2060/61 Net Profit Margin Figure – 9: Book value per share (Rs.) and Earning per Share Earning Per Share (EPS) Book Value Per Share (Rs.) 60.00 50.00 40.00 30.00 20.00 10.00 - 250.00 200.00 150.00 100.00 50.00 - Source: Appendix– 3 4.4 Quarterly Based Ratio Analysis with Major Financial Indicators Appendix – 4: Quarterly based Ratio Analysis (FY 2069/70 to FY 2070/71) Quarterly Ratio Analysis of NTC (FY 2069/70 to FY 2070/71) Closing Earning Market per Share Price of Share As at Net Current Worth P/E Ratio Per Share Ratio (Rs.) Ashadh 32, 2071 77.87 656 8.42 383.91 1.68 Ashadh 31, 2070 75.33 596 7.91 357.57 1.59 Chaitra 30, 2070 76.50 679 8.88 366.95 1.61 Chaitra 31, 2069 75.54 585 675 7.74 338.48 1.56 9.05 394.86 1.8 Poush Poush 30, 2070 74.57 29, 2069 74.08 665 8.98 366.87 1.82 Ashwin 31, 2070 65.55 607 9.26 373.64 1.47 Ashwin 31, 2069 96.83 647 6.68 429.95 2.18 Source: Annual Report (FY 2069/70 to FY 2070/71) 4.4.1 Price Earning (P/E) Ratio The PE is simply the ratio between market price per share and earnings per share. It represents the amount which investors are willing to pay for each rupee of the firm's 23 earnings. The higher PE ratio indicates the greater confidence of investor in the firm's future. It is calculated as follows: P/E Ratio = MPS EPS where, MPS= Market price per share and EPS= Earning per Share Figure – 10: Quarterly-based PE ratio P/E Ratio 2.50 2.00 1.50 1.00 0.50 0.00 2.18 1.68 1.59 1.61 1.56 1.80 1.82 1.47 As at As at As at As at As at As at As at As at Ashadh 32, Ashadh 31, Chaitra 30, Chaitra 31, Poush 30, Poush 29, Ashwin 31, Ashwin 31, 2071 2070 2070 2069 2070 2069 2070 2069 Source: Appendix – 4 From the above Figure – 10 there has represented collectively the Price Earning ratio of financial statement of NTC for different eight years within FY 2069/70 and FY 2070/71. It clearly shows that P/E ratio has decreased by 23% as at quarter Ashadh, 32 2071. It denotes a bad financial condition on which there is very lower confidence of investors to the NTC's future as financial growth. For the beginning of four quarters starting from Asadh,32 2071 was not good for NTC because at that time PE ratio was continuously decreasing and only thereafter there seemed to be increasing for further two quarters. Finally there was the best financial condition at quarter of Ashbin 31, 2069. 4.4.2 Current Ratio (CR) Current ratio measures the ability of the firm to meet obligations due within one year. This measures a regular cash flow and both account receivable and inventory can be readily converted into cash. It is the proportion of current assets and current liabilities. 24 Figure – 11: Quarterly-based Current Ratios Current Ratio (CR) 2.50 2.00 1.50 1.00 0.50 0.00 1.68 1.61 1.59 1.56 1.80 2.18 1.82 1.47 As at As at As at As at As at As at As at As at Ashadh 32, Ashadh 31, Chaitra 30, Chaitra 31, Poush 30, Poush 29, Ashwin 31, Ashwin 31, 2071 2070 2070 2069 2070 2069 2070 2069 Source: Appendix – 4 From the above Figure – 11 there has represented collectively the Current Ratio of financial statement of NTC for different eight years within FY 2069/70 and current FY 2070/71. Here the CR during two fiscal years is collectively good in short-term financial strength because it lies between 1.5 and 3 for healthy business. So this represents that now NTC is able to effectively use of its current assets or the shortterm financing facilities. 4.4.3 Earning Per Share Figure – 12: Quarterly based earning per share Earning Per Share (EPS) 96.83 100.00 77.87 80.00 75.33 76.50 75.54 74.57 74.08 65.55 60.00 40.00 20.00 0.00 As at As at As at As at As at As at As at As at Ashadh Ashadh Chaitra Chaitra Poush Poush Ashwin Ashwin 32, 2071 31, 2070 30, 2070 31, 2069 30, 2070 29, 2069 31, 2070 31, 2069 Source: Appendix – 4 25 From the above Figure – 12 there has represented collectively the Earning per Share (EPS) Ratio of financial statement of NTC for different eight years within FY 2069/70 and current FY 2070/71. Earning per share (EPS) is the monetary value of earnings per each outstanding share of a company's common stock. It is calculated as: (Net Earnings / No. of Shares). Higher EPS are preferred. This figure also shows a good condition for healthy business. 4.3 SWOT Analysis Broadly evaluating the internal, external cum competitive Environmental analysis of Nepal Telecom Corporation (NTC) has been summarized as following the point-wise: 4.3.1 Strengths Economies of scale- It is easier to create economies of scale thereby increasing return on investment. The Nepali telecom market especially Kathmandu is a high-density area, which means more population per tower. This means lower capital expenditure cost. Active management team- Active management is a big strength to the telecom industry because it is due to the effective management team; the telecom industry is able to make consistent profit over a long period of time. Manipulate price- NTC has loyal customer base. Even though the comparative prices are higher for its services, customers are ready pay for it. Strong brand name-Due to the strong brand name of the company, people have trust and are loyal towards the company. It will not have any problem in introducing its products and technologies in the new market. Sustainable business modeling-It is able to sustain itself with the profit it has made over a long period of time even though if there is some kind of hindrance. 4.3.2 Weaknesses 26 Low signal strength-Large number of call drops and quality of connection is not good. Late adaptation of new technology- Nepal is probably one of the last countries to adopt new technology. Example 3g technology, some estimate suggests that nearly 133 countries across the world already had 3G technology and mobile services in one form or the other. High overhead cost: NTC is compiled with large number of staffs. NTC is facing hard time to recruit and assign the employees in right place and in right time. Low quality customer care services-If there is any problem in the product that you buy, the customer care service in not that efficient to solve the problem immediately. It will probably take days to cater the customer. Companies don’t give priority in the maintenance. 4.3.3 Opportunities: Technological advancement-The technology has been getting more sophisticated and advanced. The telecom firms can use such technology in their operation to improve the overall performance and customer satisfaction. This provides the firm the competitive advantage in the market. Expansion of territory: Still huge amount of people are there who are far from any or some of the telecommunication services. This is one of NTC’s opportunities to reach the customer and expand its business. Creation of new business opportunities- Development of telecom industry can result to creation of new business opportunities in other sectors such as hydro power, man power, import, export etc. 4.3.4 Threats: Competition- Private Telecom Company entering the industry with new and advance technology to satisfy the consumer need and overtake the one or some market segments. 27 Shrinking economy-Due to the unhealthy and shrinking economic condition, new telecom companies are not able to enter and the ones who are already established are not able to expand. Increasing rules and regulations-Due to the frequent change in the government and change in the rules and regulations, telecom industry is not able to take risk, explore new technology and market. Health related problems-According to studies, there are also many health related diseases like cancer which is caused due to the excessive use of mobile phones. 28 Chapter 5 Findings and Recommendations 5.1 Major Findings Taking in to consideration the Gross Revenue of NTC was Rs. 38.85 billion in F.Y. 2069/70 (2012/13) and Rs. 36.79 billion in F.Y. 2068/69 (2011/12). Within first 6 months of current financial year, F.Y. 2070/71 (2012/13), company has already earned Rs. 18.43 billion. Due to this, company is confident enough that the target will be achieved over par. The performance of the company has improved substantially in last 5 years. In F.Y. 2068/69 (2011/12), company has been successful in earning revenue of Rs. 36.79 billion with a net profit of Rs. 11.60 billion. In comparison with previous financial year, F.Y. 2010/11, the revenue for F.Y. 2011/12 has increased by 15.22%. The net profit ratio in F.Y. 2010/11 was 37.95% and in F.Y. 2011/12 is 31.54%. Such decrement in net profit ratio is due to adjustment of GSM license renewal fee in F.Y. 2011/12. Thus, the decrease in net profit ratio should not be considered as a demotivating factor. In addition to the above financial indicators, liquidity ratio has also increased from 1.68 times in F.Y. 2012/13, by 1.63 times in F.Y. 2010/11 to 1.69 times in F.Y. 2011/12. This indicates that the company is comfortable with its present liquidity position and foreseeable liquidity needs. It has adequate facilities in place and robust cash flows to meet its liquidity requirements for executing its business plans and meeting with any evolving requirements. The total expenditure for F.Y. 2012/13 is Rs. 23.72 billion, for F.Y. 2011/12 is Rs. 21.17 billion which is 36.23% more than that of previous financial year 2010/11. Out of total expenditure, there is an increment of 33.86% in Maintenance and Operation Expense and for F.Y. 2012/13 it is by 16.75%. With respect to Other Expenses and Depreciation Expense, there is an increment of 125.06% and 1.53% respectively. Due 29 to decrease in expense for Defined Benefit Plan to Employees, total Personnel Expenditure has decreased by 4.67% in comparison to previous financial year. Personnel Expenditure and Maintenance & Operation Expenditure comprise major portion of Total Expenditure with 20.29% and 27.01% respectively. EPS for F.Y. 2012/13 has been Rs. 77.87, for F.Y. 2011/12 was Rs. 77.37 and similarly EPS for F.Y. 2010/11 was Rs. 80.80. Due to percentage increment in expenditure being more than that of increment in revenue with respect to previous financial year, EPS for concerned financial year has decreased. With respect to Book Value of Share, there has been increment by 9.22%, Book value per share for F.Y. 2011/12 and 2010/11 being Rs. 329.83 and Rs. 301.97 respectively. Through the market analysis and SWOT analysis, currently NTC has most fetching the competitive environment with its competitors. It has able to spread over its' newly advance services to its customers. It is going forward with better management and investment that shows it brighter future. 5.2 Conclusion The financial condition through various financial ratio analysis made in this report suggest a conclusion that the company NTC is fetching a good financial condition for a healthy business. Although some ratios are not lying under the standard limit, they have considered as a satisfactory level. As a whole, NTC has efficient financial environment with good management. Nepal Telecom, a leading company in the telecommunication sector working restlessly for decades has been providing world class services in Nepal throughout the country covering all the 75 districts and covering all the VDC’s. It has been providing best services regarding telephony and internet access to the willing customers. It has completed successful seven years of privatization. The organization is working for the social service and has been continuing the joint venture with the traffic police and working for the awareness in the road accidents and helping the needy during the natural calamities. It is providing services as telephony (GSM, CDMA, PSTN, SIP PPP) and internet as (Dial-up, ADSL,EVDO,GPRS) other entertaining services as 30 CRBT and free ten web SMS provided. It covers about 4.5% of the national revenue and is playing major role in the infrastructure development by revenue. It has been recognizing itself as the largest tax payer to the government and has been leading the nation by revenue (This year got prize on as the largest tax payer of the entire industries). Being a service provider it is facing a lot of challenges. The monopoly market has no longer existed between the organizations. The competitors are giving a heavy challenge to them; the competitors mainly Spice Nepal working under the management of Telaia Sonera, a famous European multinational company, United telecom (UTL), Smart telecom and Nepal Satellite company limited are too involved in the race. Beyond these Services it has been implementing new technologies for fulfilling the desire of the customers. As a Conclusion the services provided to the customers are satisfactory till now but a lot of improvement and a regular cope-up is to be made to hold the existing customers and to attract new customers from the competitive market as well. 5.3 Recommendations a) Improvement in Financial Ratios The organizing and top level managers are highly responsible for the company's financial part. They must maintain the financial ratios to meet the standard for a healthy business. For this, they should properly scan and evaluate the environment regularly, often evaluate the financial statements that the comparative analysis would give a good decision at right time. The clear and transparent financial reports are the key for the company NTC. b) Improvement in the managerial environment Managerial environment includes the circulation of the internal commands, decisions, it is very important to cope up with the environment. c) Improvement in the customer care Any organization, usually the service based should always give first priority to the customers. Holding the existing customer is 31 more important than planning for inviting new ones because an unsatisfied customer can stop ten new willing customers from joining the organization. d) Distribution of versatile services Customers are not properly satisfied themselves on the provided service as they want a complete and versatile service. So Nepal telecom should always keep flexibility of the services in majority to hold the existing customers and to attract new customers from the competitive market. e) Improvement in the decision making and policy The decision making and policy formulation is found to be worst in the organization. Decisions based on the improvement and establishment of the new technology has not been properly respected. ‘Right work in the right time’ must to keep in the prior consideration. f) Relations between the trade unions and management The current cooperation between the trade unions and management is quite unsatisfactory, if the organization wants proper survival in the competitive environment it should always cope-up with the workers unions. 7 32 Bibliography (n.d.). Retrieved October 2014, from http://ehow.com/info_7804299_importance-financialstatement analysis.html , Kotler P.; , Armstrong G.;. (2004). Principles of Marketing. New Delhi, Prentice Hall of India, India. A Project Report on Nepal Telecom. (2013, May 20). Retrieved October 2014, from W4University: http://w4university.wordpress.com (2007). Annual Report 2007. Finance. Kathmandu: Nepal Telecom Corporation. (2067). Annual Report. Finance. Kathmandu: Nepal Telecom Corporation. (2061). Annual Report FY 2061/62 to FY 2064/65. Kathmandu: Nepal Telecom corporation. (2066). Annual Report FY 2065/66. Finance. kathmandu: Nepal Telecom Corporation. (2067). Annual Report FY 2066/67. Finance. Kathmandu: Nepal Telecom Corporation. (2068). Annual Report FY 2067/68. Kathmandu: Nepal Telecom Corporation. (2069). Annual Report FY 2068/69. Finance. Kathmandu: Nepal Telecom Corporation. (2070). Annual Report FY 2069/70. Finance. Kathmandu: Nepal Telecom Corporation. Financial Statements. (2014). Retrieved October 2014, from Nepal Telecom: www.ntc.net.np Homepage. (2014). Retrieved October 2014, from Ncell: www.ncell.com.np Homepage. (2014). 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Unaudited Financial Results of Fourth Quarter of Financial Year 2070/71 (Shrawan 2070 - Ashadh 2071). Kathmandu: Nepal Doorsanchar Company Ltd. (2070). Unaudited Financial Results of Second Quarter of Financial Year 2070/71 (Shrawan 2070 - Poush 2070). Finance. Kathmandu: Nepal Doorsanchar Company Ltd. (2070). Unaudited Financial Results of Third Quarter of Financial Year 2070/71 (Shrawan 2070 - Chaitra 2070). Kathmandu: Nepal Doorsanchar Company Ldt. 34 Appendixes Appendix – 1: Liquidity Ratio Analysis Liquidity Ratio Analysis of NTC S.N. 1 2 3 4 5 6 7 8 9 10 11 12 Heads of Account and Ratios Current Assets Current Liabilities Current Ratio Prepayments Inventories Quick Assets Quick Ratio Net working capital Total Assets Net working capital to Total Cash & Cash Equivalents Cash Ratio From FY 2065 to FY 2070 F.Y. 2064/65 F.Y. 2065/66 F.Y. 2066/67 F.Y. 2067/68 F.Y. 2068/69 F.Y. 2069/70 25,000,473,815 28,837,295,203 33,555,576,522 30,379,035,840 53,309,732,666 58,984,268,977 6,478,044,962 6,718,054,667 6,929,335,416 7,858,019,367 10,757,853,131 12,077,703,351 3.86 4.29 4.84 3.87 4.96 4.88 4,143,958,221 5,699,165,581 6,805,636,259 8,747,035,494 22,421,596,092 26,822,422,498 416,424,150 180,131,603 842,405,822 958,052,566 1,385,963,902 1,049,688,996 20,440,091,444 22,957,998,019 25,907,534,441 20,673,947,780 29,502,172,672 31,112,157,483 3.16 3.42 3.74 2.63 2.74 2.58 18,522,428,853 22,119,240,536 26,626,241,106 22,521,016,473 42,551,879,535 46,906,565,626 50,194,186,870 58,686,692,120 66,835,844,174 76,021,558,762 105,971,908,828 114,225,129,445 0.369 0.377 0.398 0.296 0.402 0.411 16,134,516,743 18,191,058,076 21,611,536,437 16,769,204,878 25,274,204,651 26,774,785,622 2.49 2.71 3.12 2.13 2.35 2.22 Source: Annual Report of NTC, FY 2064/65 to FY 2069/70 Appendix – 2: Debt Management Ratio Analysis Debt Management Ratio Analysis of NTC S.N. Heads of Account and Ratios 1 2 3 4 5 6 7 8 9 10 11 Total Debt Total Assets Debt-Asset ratio (DA Ratio) Total Equity Debt-Equity Ratio (DE Ratio) Long-term Debt Long-term Debt Ratio Equity Multiplier EBIT Interest Payment Interest Coverage Ratio (TIE Ratio) F.Y. 2064/65 9,973,771,283 50,194,186,870 0.199 35,179,747,445 0.284 1,191,680,000 0.024 1.43 10,871,456,130 10,303,949 1,055 Fiscal Year (F.Y.)F.Y. 2065/66 F.Y. 2066/67 11,369,659,169 12,284,382,800 58,686,692,120 66,835,844,174 0.194 0.184 41,629,021,574 47,819,733,327 0.273 0.257 0 0 0.000 0.000 1.41 1.40 13,633,989,872 14,441,095,208 0 0 0 0 From FY 2065--2070 F.Y. 2067/68 F.Y. 2068/69 F.Y. 2069/70 15,044,036,025 36,356,411,945 36,097,906,374 76,021,558,762 105,971,908,828 114,225,129,445 0.198 0.343 0.316 45,296,455,752 49,474,560,053 53,635,694,828 0.332 0.735 0.673 0 0 0 0.000 0.000 0.000 1.68 2.14 2.13 16,389,639,364 15,670,770,448 15,131,032,565 0 0 0 0 0 0 Source: Annual Report of NTC, FY 2064/65 to FY 2069/70 35 Appendix – 3: Past Trend Analysis with major financial Indicators of past 5 Years Major Financial Indicator's Analysis of 5 years from Annual Reports of NTC Heads of Account and Ratios Total Income Depreciation Profit before tax Profit after tax Net Profit Margin (%) Total Shareholders Equity Total Capital Emloyed Returns on Capital Employed (%) Returns on Shareholders Equity (%) EBITDA Book Value Per Share Total Shares Number Earning Per Share (EPS) F.Y. 2060/61 2,448,110,871 260,731,297 1,454,819,079 1,042,815,662 42.60 20,580,386,441 20,591,636,026 5.06 5.07 70.32 137.20 150,000,000 6.95 Fiscal Year (F.Y.)- From FY 2061--2065 F.Y. 2061/62 F.Y. 2062/63 F.Y. 2063/64 F.Y. 2064/65 9,194,297,192 11,058,914,824 14,751,623,805 17,889,310,266 1,048,435,966 1,195,081,001 1,366,504,461 1,486,129,221 4,921,528,988 6,843,726,817 7,983,321,923 10,871,456,130 3,542,461,326 4,936,647,252 5,652,688,491 7,942,901,598 38.53 44.64 38.32 44.40 20,825,855,017 23,686,026,881 26,794,280,845 35,343,894,199 20,850,093,671 23,686,023,881 27,985,960,845 35,343,894,199 17.10 22.17 21.88 25.12 17.11 22.18 22.40 25.57 65.38 73.07 63.78 69.53 138.84 157.91 178.63 235.63 150,000,000 150,000,000 150,000,000 150,000,000 23.62 32.91 37.68 52.95 Source: Annual Report of NTC, FY 2060/61 to FY 2064/65 Appendix – 4: Quarterly based Ratio Analysis of FY 2069/70 and FY 2070/71 S.N. Heads of Ratios 1 2 3 4 5 Earning per Share Closing Market Price of Share P/E Ratio Net Worth Per Share (Rs.) Current Ratio From FY 2069/70 to 070/71 As at As at As at As at As at As at As at As at Ashadh Ashadh Chaitra Chaitra Poush 30, Poush 29, Ashwin Ashwin 2069 31, 2070 31, 2069 32, 2071 31, 2070 30, 2070 31, 2069 2070 77.87 75.33 76.50 75.54 74.57 74.08 65.55 96.83 656 596 679 585 675 665 607 647 8.42 7.91 8.88 7.74 9.05 8.98 9.26 6.68 383.91 357.57 366.95 338.48 394.86 366.87 373.64 429.95 1.68 1.59 1.61 1.56 1.80 1.82 1.47 2.18 Source: Unaudited quarterly financial statements (First to fourth quarter's report) of NTC. 36