Model of Interfirm Rivalry: Likelihood of Attack and Response Drivers of Competitive Behavior Awareness Motivation Capability Competitor Analysis Market Commonality Resource Similarity Interfirm Rivalry: Attack & Response Likelihood of Attack First Mover Incentives Likelihood of Response Type of Competitive Action Actor’s Reputation Dependence on the Market Resource Availability Ability for Action and Response Relative Size Speed Innovation Quality Feedback Transparency 5-1 Outcomes Competitive Market Types Slow, Standard or Fast Cycle Competitive Outcomes Sustained Competitive Advantage Temporary Advantage Evolutionary Outcomes Entrepreneurial Growth-Oriented or Market-Power Actions Model of Interfirm Rivalry: Likelihood of Attack and Response Drivers of Competitive Behavior Awareness Motivation Capability Transparency 5-2 Do managers understand the key characteristics of competitors? Model of Interfirm Rivalry: Likelihood of Attack and Response Drivers of Competitive Behavior Awareness Motivation Capability Transparency 5-3 Does the firm have appropriate incentives to attack or respond? Model of Interfirm Rivalry: Likelihood of Attack and Response Drivers of Competitive Behavior Awareness Motivation Capability Transparency 5-4 Does the firm have the necessary resources to attack or respond? Model of Interfirm Rivalry: Likelihood of Attack and Response Competitor Analysis Market Commonality Resource Similarity Transparency 5-5 Do firms compete with each other in multiple markets? Model of Interfirm Rivalry: Likelihood of Attack and Response Competitor Analysis Market Commonality Resource Similarity Transparency 5-6 Multipoint competition tends to reduce competitive interactions, but increases the likelihood of response where interaction occurs For example, airlines price flights similarly, but respond quickly when competitors introduce promotional prices Model of Interfirm Rivalry: Likelihood of Attack and Response Competitor Analysis Market Commonality Resource Similarity Transparency 5-7 Do competitors possess similar types or amounts of resources? Model of Interfirm Rivalry: Likelihood of Attack and Response Competitor Analysis Market Commonality Resource Similarity Firms are less inclined to attack a firm that is likely to retaliate Firms with similar resources are more likely to be aware of each other’s competitive moves Firms with dissimilar resources are more likely to attack Transparency 5-8 Model of Interfirm Rivalry: Likelihood of Attack and Response Interfirm Rivalry: Attack & Response Likelihood of Attack First Mover Incentives Likelihood of Response Type of Competitive Action Actor’s Reputation Dependence on the Market Resource Availability Transparency 5-9 First Mover Firms that take an initial competitive action Generally possess the resources and capabilities that enable them to be pioneers in new products, new markets or new technologies Can earn above average profits until competitors respond Gain customer loyalty, helping to create a barrier to entry by competitors Advantage depends upon difficulty of imitation Transparency 5-10 Second Second Mover Mover Firms that respond to a First Mover’s actions Second Movers frequently imitate First Movers Speed of response often dictates success Should evaluate customers’ response before moving “Fast” Second Movers can capture some of initial customers and develop some brand loyalty Avoid some of the risks associated with First Move Must possess necessary capabilities to imitate Transparency 5-11 Model of Interfirm Rivalry: Likelihood of Attack and Response Interfirm Rivalry: Attack & Response Likelihood of Attack First Mover Incentives Likelihood of Response Type of Competitive Action Actor’s Reputation Dependence on the Market Resource Availability Transparency 5-12 Whether a competitor is likely to respond depends on several key factors Types of Competitive Actions Strategic Actions Significant commitments of specific & distinctive organizational resources Difficult to implement Difficult to reverse Example Tactical Actions Major Acquisition Undertaken to “fine tune” strategy Relatively easy to implement Relatively easy to reverse Example Transparency 5-13 Price cut Gauging the Likelihood of Response Type of Competitive Action -Tactical or Strategic Easier to respond to Require fewer resources to mount a response Actor’s Reputation Market leaders are more likely to be copied “Risk taking” firms are less likely to be copied “Price Predators” are less likely to be copied Transparency 5-14 Gauging the Likelihood of Response Market Dependence Firms that are more dependent on a single industry are more likely to respond than are diversified firms Industry dependent firms will likely respond to either strategic or tactical actions Competitor Resources Smaller firms are more likely to respond to tactical actions Limited resources may lead to alternatives such as Strategic Alliances Transparency 5-15 Model of Interfirm Rivalry: Likelihood of Attack and Response Ability for Action and Response Relative Size Speed Innovation Quality Transparency 5-16 Firm size can have opposing effects on competitive dynamics Model of Interfirm Rivalry: Likelihood of Attack and Response Ability for Action and Response Relative Size Speed Innovation Quality Transparency 5-17 Large firms may exert market power over rivals and erect barriers to entry against smaller competitors However, smaller competitors may be more nimble and innovative Model of Interfirm Rivalry: Likelihood of Attack and Response Ability for Action and Response Relative Size Speed Innovation Quality Transparency 5-18 “Think and act big and we’ll get smaller. Think and act small and we’ll get bigger.” Herb Kelleher, CEO, Southwest Airlines Model of Interfirm Rivalry: Likelihood of Attack and Response Ability for Action and Response Relative Size Speed Innovation Quality Transparency 5-19 Quick response is crucial to both the first mover and the fast second mover Model of Interfirm Rivalry: Likelihood of Attack and Response Ability for Action and Response Relative Size Speed Innovation Quality Transparency 5-20 Consistent innovation is required for market leadership in many dynamic industries Model of Interfirm Rivalry: Likelihood of Attack and Response Ability for Action and Response Relative Size Speed Innovation Quality Transparency 5-21 Exceeding customer expectations is a necessity to compete in the 1990s Model of Interfirm Rivalry: Likelihood of Attack and Response Outcomes Competitive Market Types Slow, Standard or Fast Cycle Competitive Outcomes Sustained Competitive Advantage Temporary Advantage Evolutionary Outcomes Evolutionary Actions Growth-Oriented Actions Market-Power Actions Transparency 5-22 Model of Interfirm Rivalry: Likelihood of Attack and Response Outcomes Competitive Market Types Slow cycle markets are Slow, Standard or Fast Cycle Competitive Outcomes Sustained Competitive Advantage Temporary Advantage Evolutionary Outcomes Evolutionary Actions Growth-Oriented Actions Market-Power Actions Transparency 5-23 frequently shielded by monopoly power or very strong brand loyalties This market outcome and lack of interfirm rivalry may lead to sustained competitive advantage Model of Interfirm Rivalry: Likelihood of Attack and Response Outcomes Standard cycle markets Competitive Market Types often lead to highly Slow, Standard or Fast Cycle competitive pressures Competitive Outcomes despite world class products Sustained Competitive Advantage Firms with multimarket Temporary Advantage competition may dampen rivalry somewhat Evolutionary Outcomes Evolutionary Actions Growth-Oriented Actions Market-Power Actions Transparency 5-24 Sustained competitive advantage is a possible outcome in this instance Model of Interfirm Rivalry: Likelihood of Attack and Response Outcomes Fast cycle markets are Competitive Market Types intensely dynamic and a Slow, Standard or Fast Cycle first mover advantage is Competitive Outcomes often unsustainable Sustained Competitive Advantage Temporary Advantage Evolutionary Outcomes Evolutionary Actions Growth-Oriented Actions Market-Power Actions Transparency 5-25 Firms may cannibalize older generation products while introducing new innovative premium products Sustainable competitive advantage is unilkely Sustained Competitive Advantage which Eventually Erodes Returns from a Sustained Competitive Advantage Exploitation Counterattack Launch Time (years) Transparency 5-26 10 Some Firms Maintain Competitive Advantage in Fast-Cycle Markets by Seizing the Initiative Disrupting the Status Quo 1 Identify new opportuntites to serve the customer by shifting the rules of competition through speed and variety Creating Temporary Advantage 2 Use superior knowledge of the customer, technology and the future to enhance customer orientation and empower workers Seizing the Initiative 3 Move aggressively into new areas of competition to create new advantage and undermine a competitor’s old advantage Sustaining the Momentum 4 Take several actions in a row in order to seize the initiative and create momentum to develop new advantages Transparency 5-27 Obtaining Temporary Advantages to Create Sustained Advantage Returns from a Sustained Competitive Advantage Firm has already moved on to Advantage No. 2 Exploitation Counterattack Launch Transparency 5-28 5 Time (years) 10 15 Obtaining Temporary Advantages to Create Sustained Advantage Returns from a Sustained Competitive Advantage Firm continues to move on to the next Advantage Exploitation Counterattack Launch Transparency 5-29 5 Time (years) 10 15 An Action-Based Model of the Industry Life Cycle Firm Resource & Market Strength Key Task Key Task Exploiting Open Niches (Blind Spots) and Competitive Uncertainty Exploiting Factors of Production Key Task Exploiting Market Position Market-Power Actions Growth-Oriented Actions Entrepreneurial Actions Emerging Stage Transparency 5-30 Growth Stage Time Mature Stage