Mission: Together with our citizens, businesses, neighborhood groups and City staff, utilize the Code of Ordinances to achieve problem resolution and code compliance, thereby enhancing the economic vitality and quality of life in our community. Areas of Responsibility: - Code Violations & Complaints - Receive/Respond/Investigate - Lot Cleaning Program - Unmaintained Swimming Pools Program - City’s Click & Fix Program - City Boards: Code Enforcement Board and Special Magistrate - Pinellas County Court (re: Local Ordinance Violations) - Emergency Abatements - Assessment and Collection of Invoices, Fines & Liens 2 Susan Walker Michael Nelson Neighborhood Services Administrator Community Compliance Supervisor Hired as a Secretary in 1985, Susan is now in her 32nd year as a City employee. She holds a Bachelor’s degree in Political Science and has served in several City positions, including Code Enforcement Inspector, Associate Planner, and Business & Neighborhood Development Director. For the past eight years, Susan has served as Neighborhood Services Administrator. Through her dedicated staff and volunteers, she ensures her Department’s areas of responsibility are handled in a timely, professional manner, while also providing excellent customer service. Michael has completed over 16 years with the City. Hired as a Community Compliance Specialist in 1999, he was promoted to Community Compliance Supervisor in 2014. Michael previously served in the Army National Guard and as a New York City Police Officer. He holds Level 1, Level 2 and Level 3 certifications with the Florida Association of Code Enforcement (FACE), and earned the prestigious Code Enforcement Professional (CEP) designation in 2013. Michael was selected as the City’s Outstanding Employee of the Year in 2014. 3 Janet Weidner Carrie Moss Neighborhood Services Coordinator Neighborhood Services Staff Assistant Janet is in her 29th year as a City employee. She was a Police Dispatcher for seven years, then became Staff Assistant in the Community Compliance Division. Janet was promoted to her current position in 1996. As Neighborhood Services Coordinator, Janet serves as Secretary to the Code Enforcement Board and Special Magistrate. She schedules hearings, prepares agendas & legal documents, and manages fines & liens – including Clerk of the Circuit Court recordings. Janet also tracks City costs for Board and Special Magistrate cases, and participates in lien negotiations and settlements. Carrie joined us as Staff Assistant in 2013. She receives & assigns code violation complaints, and manages the City’s Lot Cleaning Program and Unmaintained Swimming Pools Program. Carrie assigns work orders, prepares invoices & correspondence, documents payments, and prepares liens for recordation by the Clerk of the Circuit Court. Carrie is the City’s staff lead for the Click & Fix Program, and she also serves as the Coordinator’s back-up. Carrie holds Master’s degrees in Human Resource Management and Business Administration, as well as a Bachelor’s degree in Psychology. 4 Robert Horne Community Compliance Specialist Robert is in his 10th year with the City. He started his City career in the Public Works Department and was promoted to Community Compliance Specialist in 2012. Robert is certified in Florida Association of Code Enforcement (FACE) Levels 1, 2 and 3, and earned the prestigious Code Enforcement Professional (CEP) designation in 2015. Robert has completed the Emergency Management Institute’s Professional Development Series, and has numerous training certificates from the American Society for the Prevention of Cruelty to Animals (ASPCA) and the Federal Emergency Management Agency (FEMA). Jamie Babcock Community Compliance Specialist Jamie started her City career in 2013 when she was hired as a Community Compliance Specialist. A native of Pinellas County, Jamie has a keen interest in criminology, has completed college courses in that discipline, and has earned a Crime Scene Investigator certificate from St. Petersburg College. On occasion, Jamie develops and presents team-building activities for the Department. She has attained Florida Association of Code Enforcement (FACE) Level 1 certification, and has completed Level 3 classes. 5 Jeff Berg Community Compliance Specialist Jeff is in his seventh year as a City employee. He was hired by the Utility Billing Division in 2009, and was promoted to Community Compliance Specialist in 2013. Jeff holds an Associate in Science degree from St. Petersburg College. Prior to joining the City, Jeff completed a 20-year Naval Reserve Service career. Jeff has earned Florida Association of Code Enforcement (FACE) certifications in Levels 1, 2 and 3. Jay Bloomer Community Compliance Specialist Jay joined the City in 2014 when he was hired as a Community Compliance Specialist. He comes to us from the State of Iowa where he was a Field Service Technician with Iowa American Water Company. Jay serves on the City’s Employee Wellness Committee. He has attained Level 1 certification from the Florida Association of Code Enforcement (FACE), and has completed Level 2 courses. 6 Dana Say Community Compliance Specialist Dana began working for the City in April of 2015 as Zoning Division Staff Assistant. In November of 2015, Dana was promoted to Community Compliance Specialist. Before joining the City, Dana was a Web Developer/Web Help Desk Assistant for a hydraulic company in Clearwater. Her duties included maintaining and updating the company’s website as well as assisting customers with everything from technical difficulties using the website to identifying parts and reverse engineering seals. Office Volunteers: Jeanne Kepple (since 8/2014) John Bankhead (since 10/2014) We wish to recognize our outstanding office volunteers, Ms. Jeanne Kepple and Mr. John Bankhead, who support our office operations by providing many hours of volunteer service! 7 The purpose of the Code Enforcement Board and the Special Magistrate is to promote, protect, and improve the health, safety, and welfare of the citizens by providing an equitable, expeditious, effective and inexpensive method of enforcing the City’s codes. The Code Enforcement Board has seven members when possible consisting of an architect, businessperson, engineer, general contractor, subcontractor and a realtor. One individual has been designated by City Council to serve as Special Magistrate 8 2014/15 REVENUE 2013/14 REVENUE COLLECTION SOURCE/TYPE $125,800 $134,250 Foreclosure Registrations $ 52,096 $ 38,712 Public Nuisance Abatements $ 73,394 $ 68,182 Code Enforcement Board & Special Magistrate Liens $251,290 $241,144 We’ve developed three informational brochures to educate and assist the community: Tips for Maintaining Your Residential Property Tips for Maintaining Your Business Property Tips for Landlords and Tenants Brochures may be viewed on the Department’s webpage, picked up at our office, or you may call us and request a copy be mailed to you. 9 BEFORE AFTER We issue/post Public Nuisance Notices for Lot Cleanings (Overgrown Grass/Weeds) and Unmaintained Swimming Pools. If not timely corrected, we arrange for a City vendor to perform the clean-up work. We then invoice the property owner for the City’s costs. If not paid in a timely manner, we prepare, file & record an Assessment Lien with the Clerk of the Circuit Court. Liens include the hard costs, plus an Administrative Fee to cover the City’s administrative expenses. 10 Other Common Violations Commercial/Recreational Vehicles (improperly stored or parked) Prohibited Signs on Right-of-Way Outdoor Storage 11 Other Common Violations Fences in Disrepair Inoperative/Abandoned Vehicles 12 Want to report a possible code violation? You can do so by… Email: Neighborhood-Services@Pinellas-Park.com Telephone: 727-369-5668 In Person: 7780 60th Street (Monday-Friday, 8:00am-5:00pm) Tell Us Via: Pinellas Park Click & Fix at www.Pinellas-Park.com (Mobile apps available for Androids and iPhones) You do not have to give your name, but if you’d like us to follow-up with you please provide your contact information. If you’d like an update, contact our office or the assigned Community Compliance Specialist. Two (2) videos are available for viewing on our Neighborhood Services Department webpage: What We Do (June 2015) Pinellas Park Click & Fix (September 2015) 13