2014 Fall Visa Retail Branch Promotion (1) 6/20/2012 ROCK! PAPER! ACTION! Promotion Overview + Designed to boost Visa card growth in-branch + Educate employees on Visa credit and debit card products + Help employees proactively sell and cross-sell Visa credit and debit cards + Employees receive a chance to win a prize whenever they help members apply for a new Visa card + Branch materials provided to motivate employees + Fully funded by PSCU and Visa (3) 6/20/2012 Promotion Details + Enrollment deadline is June 13, 2014 + Promotion runs from September 1 – October 31, 2014 + This promotion is all about your branch employees • Helps strengthen their Visa product knowledge • Gives them the tools to be confident in selling Visa cards + Branch managers are encouraged to set goals for their staff + + (4) and promote the campaign with fun activities Managers should refresh their staff on your credit union’s card benefits Online training is available for all employees 6/20/2012 Instant Win Game + Employees receive scratch card • For every credit application taken • For every referral that leads to a credit application • For every new debit card opened (if applicable) + Manager distributes scratch card to employees + Employees scratch card to reveal a prize or “no prize” + 50 - 50 chance of winning a prize + Employees receive prize if card is a “winner” + Prize pool includes: • Gift cards of $10 value • Gift cards of $5 value • Gift cards of $1 value (5) 6/20/2012 Manager Responsibilities + Hold promotion kick-off at your branch + Schedule online training for all branch employees • Encourage employees to complete the training + Help educate employees on your Visa card products + Get employees excited about winning prizes • Give “winners” recognition + Keep employees motivated • Create friendly competition + Distribute prizes for applications taken + You should track applications taken and prizes distributed (6) 6/20/2012 Branch Kits + Branch Kit is distributed to each participating branch • Sent directly to branch managers + Kit contains • Branch Manager’s Guide • Poster for break room • Lay by Cards for employee reference • Scratch Off Instant Win Game Cards • Prizes* + Additional kits are available if needed *Prizes are subject to change based on merchant availability (7) 6/20/2012 Manager’s Guide • • • • • • • (8) Fold out 6-page document Steps to get started How promotion works What manager does What employees do Instant Game Rules How to order more kits 6/20/2012 Employee Lay by Card • Employee Reference Guide (9) 6/20/2012 Break Room Poster • Display poster for employee break room (10) 6/20/2012 Online Training + Each employee will be given access to the Visa online training + site developed by Advisors Plus Training consists of 4 classes (CU decides which apply) • Visa Consumer Credit • Visa Consumer and Business Credit • Visa Consumer Debit • Visa Consumer and Business Debit + Online training course is self-paced • Should take between 15 – 45 minutes to complete + Employee takes quiz at end of training course • Receives music download code upon successful completion (11) 6/20/2012 Campaign Site + Site is on MemberConnect in Advisors Plus section + MemberConnect link is https://members.pscufs.com + Advisors Plus landing page link is https://members.pscufs.com/products/advisorsplus/aplus_marketing.php (12) 6/20/2012 Campaign Site + Enrollment Form + Promotion Overview Recorded Session + Promotion Overview PowerPoint + Manager Tips and Tricks Available in July 2014: + Branch Manager Kick-Off Recorded Session + Online Training Demo For use during the promotion only: + Additional Branch Kit Request Form (13) 6/20/2012 Why Participate? + There is no cost to participate. + PSCU and Visa have funded all materials, prizes and + + training. Great way to educate your employees on the benefits of your Visa cards. Create fun and excitement at your branches (including call centers, loan departments and customer service areas) + Contact your PSCU Account Executive for more information about the promotion. (14) 6/20/2012 Key Dates + June 13 - Enrollment ends + August 15 – Branch kits arrive at branches + August 15 – Online training course available to employees + September 1 – Promotion starts + October 31 – Promotion ends + November 3 - Survey (15) 6/20/2012 Teresa Willatt Campaign Specialist twillatt@advisorsplus.com (16) 6/20/2012 (17) 6/20/2012