BUSINESS.MANAGEMENT Why is it important to import and export products? Why do we trade with other countries? How are companies impacted by our global economy? How does global trade affect me? NOTE GLOBE! 2 GLOBALIZATION (INTERNATIONAL BUSINESS) Globalization: •Is the flow of goods and services, capital, and knowledge across country borders Advantages: •Enhances economic interdependence among countries and organizations •Allows both small and large firms from developed and less developed economies to compete 3 WHAT IS INTERNATIONAL BUSINESS? International Business: all business activities needed to create, ship, and sell goods and services across national boarders. Also called: global business, international trade, and foreign trade. Domestic Business: making, buying, and selling goods within a country INTERNATIONAL TRADE Exchange of goods and services by different countries We purchase chocolate from Belgium and Blue jeans from China WHY WE TRADE One country might not be able to produce a good it wants Some countries have an advantage over other countries in producing particular goods and services E.g. France cannot produce oil because it has no oil fields ADVANTAGES Absolute Advantage Ability to produce more of a good than another producer with the same quantity of inputs Different countries are endowed with different resources Comparative Advantage Producers should produce goods they are most efficient at producing Purchase from others goods they are less efficient at producing COUNTRY’S INSTITUTIONAL ENVIRONMENT: ECONOMIC DIMENSION Economies are classified as either: •Developed economies –Larger economies with effective capital markets •Emerging economies –Rapidly growing with underdeveloped capital markets •Developing economies –Weak economies with little capital available for growth 8 COUNTRY’S CULTURE • Culture –Learned set of assumptions, values, and behaviors –Accepted as successful –Passed on to newcomers • Begins when a group of people faces a set of challenges • Evolves and changes with time 9 CULTURAL DIMENSIONS Power Distance Gender Focus Cultural Dimensions Uncertainty Avoidance Individualism/ Collectivism 10 CULTURAL DIMENSIONS: POWER DISTANCE Extent to which people accept power and authority differences among people Power Distance Cultural Dimensions High power distance = people accept power differences Low power distance = people like to regard themselves as more or less equal 11 CULTURAL DIMENSIONS: UNCERTAINTY AVOIDANCE Extent to which people can accept uncertainty or ambiguity Cultural Dimensions Uncertainty Avoidance High uncertainty avoidance = prefer clear norms that govern behavior (i.e., avoid uncertainty) Low uncertainty avoidance = have fewer rules and are comfortable in ambiguous situations (i.e., can accept uncertainty) 12 CULTURAL DIMENSIONS: INDIVIDUALISM/COLLECTIVISM Individualism: Collectivism: Extent to which people’s identities are selforiented; people take care of themselves and immediate family Extent to which a people’s identities are a function of the group(s) to which they belong (family firm, community, etc.) High emotional independence Cultural Dimensions Emotional dependence on institutions Emphasize and reward individual achievement Individualism/ Collectivism Emphasize group membership 13 CULTURAL DIMENSIONS: GENDER FOCUS Extent to which people in a country value masculine or feminine traits Gender Focus Cultural Dimensions Masculine = activities leading to success, money, possessions Feminine = activities showing caring of others and enhancing quality of life 14 CULTURAL VALUES AND SCORES Country Power Distance Uncertainty Avoidance Individualism/ Collectivism Gender Focus (a) (b) (c) (d) Brazil 5.33 3.60 3.83 3.31 Canada 4.82 4.58 4.38 3.70 China 5.04 4.94 4.77 3.05 England 5.15 4.65 4.27 3.67 France 5.28 4.43 3.93 3.64 India 5.47 4.15 4.38 2.90 (a) (b) (c) (d) Higher scores indicate higher power distance Higher scores suggest more uncertainty avoidance Higher scores indicate greater collectivism Higher scores suggest greater gender equality; lower scores indicate male domination Adapted from Exhibit 3.215 CULTURAL VALUES AND SCORES (CONT.) Country Power Distance Uncertainty Avoidance Individualism/ Collectivism Gender Focus (a) (b) (c) (d) Japan 5.11 4.07 5.19 3.19 Mexico 5.22 4.18 4.06 3.64 Netherlands 4.11 4.70 4.46 3.50 Poland 5.10 3.62 4.53 4.02 Russia 5.52 2.88 4.50 4.07 United States 4.88 4.15 4.20 3.34 (a) (b) (c) (d) Higher scores indicate higher power distance Higher scores suggest more uncertainty avoidance Higher scores indicate greater collectivism Higher scores suggest greater gender equality; lower scores indicate male domination Adapted from Exhibit 3.216 HOW CULTURE IMPACTS…ASSIGNMENT LIZZIE’S MORNING STORY Read Individually BASED ON THE CULTURE VALUE AND SCORES TABLE ABOVE, GET IN PARTNER PAIRS AND PICK ONE OF THE 12 COUNTRIES LOCATE 2 POPULAR PRODUCTS IN THAT COUNTRY CURRENTLY BASED ON YOUR RESEARCH, CONNECT WHY THIS PRODUCT IS SUCCESSFUL TO THEIR SCORES ON THE VALUES TABLE. BE PREPARED TO PRESENT IN CLASS 17 Brazilian Flag with Coffee Beans…WHY? Notes Flag! 18 US/Cuba Embargo Article Brief discussion 19 GLOBAL AND INTERNATIONAL PRODUCT DECISIONS Global Product: a standardized item offered in the same form in all countries in which it is sold (e.g. cameras, film, home appliances) International Product: product that is customized or adapted to the culture, tastes, and social trends of a country INTERNATIONAL MARKET ENTRY STRATEGIES Exporting Less Risk Licensing Strategic Alliances Cross-Border Acquisitions Wholly-Owned Subsidiaries More Risk 21 Exporting Manufacturing products in a firm’s home country and shipping them to a foreign market. Advantages: Low cost Low risk to licensor Disadvantages: Potential trade barriers Establishment of marketing and distributing systems in foreign market Transportation costs Smaller returns 22 Licensing Arrangements that allow a local firm in the new market to manufacture and distribute a firm’s product. Advantages: Less capital investment Least amount of risk Disadvantages: Licensor has little control over product and use of brand Smaller returns 23 Strategic Alliances Advantages: Cooperative arrangements between two firms in which they agree to share resources to accomplish a mutually desirable goal. Share costs and risks between partners Access to resources not previously available Learn capabilities from partner Disadvantages: Management disagreement Share profits New types of alliances: Outsourcing Offshoring 24 Cross-Border Acquisitions Acquisitions of local firms made by foreign firms to enter a new international market. Advantages: Fast way to enter foreign market Can start operations immediately Disadvantages: Can cause controversy in local public Integrating two previously independent companies can be challenging 25 Wholly-Owned Subsidiaries Advantages: Maximum control over operations Direct investments to establish a business in a foreign market in which the business is 100% owned and controlled by the focal firm; also called Greenfield Venture. Buffer assets from competitors in the market Disadvantages: Complex, risky and expensive to launch Must establish relationships with suppliers, buyers, etc. Must learn about culture and institutional environment on your own 26 LOW- AND HIGH-CONTEXT CULTURES Cultural context: degree to which a situation influences behavior or perception of “appropriateness” HIGH-CONTEXT LOW-CONTEXT People pay close Situation may or may attention to the not make a difference situation and its in what is considered various elements in appropriate behavior assessing appropriate Neither high- nor low-context cultures are right or wrong, just different behavior 27 LOW- AND HIGH-CONTEXT CULTURES EXAMPLES HIGH-CONTEXT LOW-CONTEXT American Canadian German Swiss Scandinavian English Vietnamese Chinese Japanese Korean Arab Greek Adapted from Exhibit 3.328 MANAGING MULTI-CULTURAL TEAMS Challenges to managing multicultural teams: • Dependence on electronic communication (virtual teams) • Basic communication issues • Building trust among team members with different values (swift trust: rapid development of trust in teams about task activities) 29 DEVELOPING A GLOBAL MINDSET Global mindset: cognitive attributes that allow an individual to influence individuals, groups, and organizations from diverse socio-cultural and institutional environments Not being ethnocentric!!! 30 MANAGING GLOBALIZATION Arguments FOR globalization: • Creates a more peaceful society • Promotes interest in local traditions and history • Facilitates development of cultural sensitivity and understanding • Cultural change = gain and creativity 31 MANAGING GLOBALIZATION Arguments AGAINST globalization: Promotes homogeneity of cultures Encourages one bland, uniformed identity for all cultures Cultural change = loss and destruction 32 HOW THE GOVERNMENT DISCOURAGES INTERNATIONAL BUSINESS Tariffs: a tax placed on products that are traded internationally Quotas: limit on the quantity, or monetary amount of a product that can be imported from a given country Embargos: total ban on the import of a good from a particular country (e.g. US embargo on Cuba) Licensing Requirements: controlling imports by requiring that certain countries have a government import license HOW THE GOVERNMENT ENCOURAGES INTERNATIONAL BUSINESS Free trade zone: designated area, usually around a where products can be imported duty-free, and then stored, assembled, and then used during manufacturing. Only when the product leaves the zone does the importer pay duty. Most favored nation: allows a country to export into the granting country under the lowest country duty rates. Free trade agreements: member countries agree to eliminate duties and trade barriers on products traded among members. Common markets: members eliminate duties and other trade barriers, allow companies to invest freely in each member’s country, and allow countries to move freely across borders. 35