ALBERT L. MATUREN III Longwood, Florida 32779. 407-271-0391 EMPLOYMENT OBJECTIVE ______ Seeking a position that will utilize my over 32 years of experience, training, and education SKILLS, ABILITIES, AND STRENGTHS ___________________ Supervision, Coordination, Prioritization, Inspecting, Problem solving, Documentation, Training, Computer literate, Microsoft Office, Dependable, Honest, Great attitude and Team oriented EMPLOYMENT HISTORY Cobham, TracStar Satellite Systems, Orlando FL Customer Service Supervisor California) October 2009 to October 2014 (company relocated to July 2003 to October 2009 Supervised a 5-9 person team on the In motion TV product line to include all aspects of production, testing, packing, quality and repair Helped our startup company with the creation and implementation of policies and procedures to include production, testing, quality control, packing, repair and customer service Improved quality, performance and production time by creating over 30 modifications to the TV antenna product line Increased sales by participating in various trade shows and demonstrations Provided training, counseling, guidance, and performance evaluations to my production team Worked with the purchasing department on parts issues and shortages to prevent production shortfalls and quality issues Technician March 2003 to October 2014 Supervised a 5 person team in the final test, customer service, and sales department Created and implemented policies and procedures for testing, maintenance, modification and repair of satellite systems to meet ISO standards Managed teams during quarterly inventory control accountability Provided outstanding technical support via phone or on site repair to our many valuable customers and dealers Developed and provided our dealers with personal instruction and written documentation on the operation and repair of TracStar Satellite Systems Demonstrated the satellite antenna product line and provided sales and service at various trade shows Worked alongside the production and quality control department. Provided crucial input on testing, quality issues, and trends in order to improve product quality and performance Helped to establish a consistent on time delivery of 99 percent for new product and product repair parts to our valuable customers Production Supervisor (In Motion TV antenna product line) _____________ March 2003 to July 2003 Tested and performed repairs on the In motion TV antenna product line Gave input to supervisors on performance and quality related issues that would affect the product line Worked closely with the production department giving input on product reliability, durability and improvement recommendations Involved with sales by performing demonstrations, visiting with dealers and going to trade show Unites States Marine Corps (Retired Veteran) March 1983 to March 2003 Company Gunny Sergeant, Electronics Maintenance Company May 2002 to March 2003 Maintained accountability for over 150 personnel daily, chair daily meetings with superiors concerning health, welfare, morale and motivation of personnel Supervised the planning, coordination and implementation of annual training Received personnel assignments from managers and staff with appropriate personnel Radio Maintenance Chief, Electronics Maintenance Company Managed team leaders of a 4 section 70 personnel electronics maintenance facility in all aspects of communication equipment maintenance and repair of: VHF, HF, UHF, mobile radios, antennas and cables Increased production by 30% through resource sharing and streamlining processes and procedures Directed the training of personnel to include new communication equipment, test equipment, system troubleshooting, repair procedures, modification procedures, and the ordering and tracking of parts Introduced welfare and educational opportunities. Provided daily and monthly counseling to 70 personnel to include work performance, general attitude, and work ethics Communication Technician Chief, Marine Service Support Group March 2001 to May 2002 December 1997 to March 2001 Provided communication maintenance for over 2500 deployed personnel while aboard the USS Saipan and USS Baton Supervised 5 employees while deployed in a hostile environment who were responsible for the installation, repair, modification and preventive maintenance of various communication equipment Appointed Company Gunny Sergeant to supervise the welfare, morale, safety and accountability for over 100 personnel Supervisor, Electronics Maintenance Company June 1994 to December 1997 Supervised 40 personnel in the induction, operational check, repair, modification and quality control of a variety of communication electronic equipment Compiled reports for management to include tracking repairs, trends, parts ordered and received. Chaired section meetings concerning quality issues, maintenance issues, and personnel issues Radio Repairman September 1983 to June 1994 Read schematics and used various test equipment to isolate troubles, identify faults, grounds or errors Read maintenance manuals for the purpose of alignment, modification, and repair of communication equipment TRAINING AND EDUCATION _____________ Carrollton High School, Saginaw Michigan United States Marine Corps: Basic Electronics Course Fundamentals of Leadership Radio Technicians Theory Electronic Fundamentals Technicians Theory Non-Commissioned Officers Academy Total Quality Leadership Staff Non-Commissioned Officers Academy Cobham, TracStar Satellite Systems: Made2Manage Satellite Antenna Repair