Constantly Changing Reality Global Trends, Emerging Technologies and the Future of Corporate Legal IT Legal Tech New York 2014 February 4th 2014 Rohit Talwar - CEO Fast Future Research www.fastfuture.com rohit@fastfuture.com Twitter @fastfuture Objectives of ILTA Legal Technology Future Horizons Project • Identify key business, legal and IT trends and developments • Build timeline of emerging technologies and IT developments with high potential legal impact • Explore IT’s transformative role in future legal business models and service differentiation • Highlight strategic imperatives for effective use and management of legal IT • Conducted January – December 2013 • Publication – March 2014 • 6 Sponsors • Combined desk research, interviews with managing partners, CIO’s, vendors, futurists and technologists, global surveys on the business applications of IT (499 responses) and emerging technologies (223 responses) • Key findings are presented on the following pages including the highest ranked responses in the surveys ‘Future Proofed’ Organisations Work on 3 Horizons in Parallel 1-12 Months 1-3 Years 4-10+ Years Operational Excellence Drive for Innovation Efficiency, Growth Creating the Future The Future is Being Created Now... Economic and Political Uncertainty and Turbulence are the ‘New Normal’ Continued Global Shifts Of Influence, Wealth and Power to Emerging Markets Socio-Demographic Forces are Reshaping Society Free education is a game changer Sustainability Issues Will Play a Bigger Role in Decision Making Financial Innovation is the New Normal e.g. Assets: ‘Usership’ vs. Ownership Rapid Execution e.g. Superfast Construction Ark Hotel - Dongting Lake - China ‘Magic’ and Science are Blurring Mapping and Uploading the Human Brain Cognitive, Genetic, Physical and Electronic Enhancement of the Human Body The biological era is emerging ‘Big Science’ is the Battleground Our Technologies are Evolving From Desktop to Mobile ... ...to Wearable... ...to Embedded... ... to Grown and Grafted... …and totally Connected via ‘The Internet of Everything’ “What happens when the smartest thing in the room is the room itself?” Madeleine Albright Artificial Intelligence is Going Mainstream 88% AI advisers / helper apps will structure legal documents and check content generated by lawyers Speech / gesture / image recognition, integrated analytics, knowledge management, image / video / voice mining, client self-service, intelligent documents, expertise systems, collaboration, secure email, virtual assistants, intelligent agents and collective intelligence Technology Timeline (0-12 Months) Technology Timeline (2-5 Years) Technology Timeline (6-10 Years) Technology Timeline (10+ Years) Turning Insight into Opportunity Markets Message Mastery Models Muscle Magic Mindset Management Markets – Do we Understand How the Business is Changing? Emerging Market Activity / Needs Needs of Fast Growth Activities Leverage Existing Strengths / Relationships New Science and Technology Develop New Capabilities Mastery – Where do we Need to Excel? E.g. Collaboration, Service, Managing Change, Operational Processes, Technology Planning, Foresight and Insight Baker Donelson - Client Access to Workflow Muscle – What New Survival and Growth Capabilities do we Need? Bradford Barthel – AI Case Analysis Magic – How to Create ‘Wow Factors’ for Different Customer Types? Message – How do we Align our Actions with our ‘Brand Story’? Bryan Cave - Innovation Department Models – Asset Finance, Innovation and Revenue Mindset – Uncertainty Tolerant, Experimental, Curious, Sticky and Magnetic Allen & Overy – Technology Fair Management – What Critical Actions can we Take to Drive the Future? Reynolds Porter Chamberlain - Edge Which are we Pursuing? Markets Message Mastery Models Muscle Magic Mindset Management Strategic Imperatives Embedding IT in the DNA Embed Horizon Scanning and Anticipatory Planning Develop IT Vision and Roadmap Globalized Delivery Model Raise Business Awareness of IT as Disruptor and Differentiator Regular Review of Law Firm IT Vision, Strategy and Capabilities Conclusions – 21st Century Survival Skills • • • • • • • • Foresight / Curiosity Sense making Accelerated learning Uncertainty tolerant Scenario thinking Embrace complexity Networking IT Innovation Useful Reference Sources • • • • • • • • • • • Genetic profiling - https://www.23andme.com/ X Prize - Breakthrough innovation projects - http://www.xprize.org/ Google brain uploading - http://digitaljournal.com/article/352787 Brain mapping projects - http://www.technologyreview.com/news/513011/why-obamas-brainmapping-project-matters/ Global Future 2045 (immortality) http://2045.com/ Human enhancement - http://en.wikipedia.org/wiki/Human_enhancement Wearable technology – Google Project Glass - http://www.google.com/glass/start/ Emotiv Epoc Brain-Computer Interface - http://www.emotiv.com/ AI Essay Grading Software - http://www.nytimes.com/2013/04/05/science/new-test-forcomputers-grading-essays-at-college-level.html?pagewanted=all&_r=0 Crypto currencies – – http://www.abc.net.au/technology/articles/2013/09/25/3855973.htm – http://en.wikipedia.org/wiki/Cryptocurrency – http://en.wikipedia.org/wiki/List_of_cryptocurrencies Autonomous cars – http://www.engineering.com/DesignerEdge/DesignerEdgeArticles/ArticleID/6357/TeslaWorking-on-Autonomous-Car.aspx – http://www.popsci.com/cars/article/2013-09/google-self-driving-car