Legal Implications of Using Social Media CLE Lunch’n Learn David S. Curcio Marcel R. Hobizal Partner Jackson Wallker L.L.P. Director of Training & Support Services Equivalent DATA 713-752-4200 dcurcio@jw.com 713-939-4500 marcel.hobizal@eqd.com Copyright © 1998 - 2008 Digital Discovery Corp. All rights reserved What is Social Media? “Forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communications to share information, ideas,personal messages, and other content (as videos)” social media. 2011. In Merriam-Webster.com. Retrieved October 10, 2011, from http://www.merriamwebster.com/help/citing.htm 2 The Social Media Numbers: Linkedin = 100+ million users 44.2 million users live in the United States. Facebook = 800+ million users Each month, 30 billion pieces of content are generated and shared. In May 2011, Americans spent 53.5 billion minutes on Facebook. Twitter = 200+ million users Each day users are sending 200 million tweets per day. You Tube = 120+ million videos Users upload 35 hours of video every minute. WordPress = 384+ thousand users In one day, 762+ thousand new posts and 803+ thousand comments. Foursquare = 10+ million users In 2010, 3400% growth. 3 4 Sharing Practically Everything…. People will share practically their entire life online, no matter how mundane. 5 Sharing Practically Everything…. Social Media can provide lawyers with a digital treasure of information. 6 Frequency and Type of Use Lawyers rely on a variety of social media to connect, collaborate and engage online as part of their professional and personal lives. 1/3 of corporate counsel and close to ½ of private sector lawyers who participate in social networks for professional purposes do so on a least a daily basis. The majority of lawyers who participate in professional online communities report doing so once per week or more reported using social media in litigation. 6% of lawyers participate in microblogging (Twitter, etc.) but roughly 70% of those who do, report doing so at least once per week. 1/3 of corporate counsel and close to 1/2 of private practice lawyers who read and add comments or ratings to articles, blogs and other online content do so on at least a daily basis. Lawyers who use online content sharing (SlideShare, Flickr, YouTube, etc.) do so weekly or less. Martindale.com. (2009). Survey Reveals Growth in Online Social Networking by Lawyers Over the Past Year. Retrieved October 11, 2011, from http://www.lexisnexis.com/community/lexishub/blogs/legaltechnologyandsocialmedia/archive/2009/09/18/survey-reveals-substantial-7 growth-in-online-social-networking-by-lawyers-over-the-past-year.aspx Online Social Media Information “The Internet isn’t written in pencil, Mark. It’s written in ink.” Erica Albright (Rooney Mara) to Mark Zuckerberg (Jesse Eisenberg), “The Social Network” (2010). What type of Social Media information is available? Incriminating photos Incriminating statements or wall posts. Status updates Mood indicators Lists of friends Likes and Dislikes Blog Posts 8 Online Social Media Example Kevin’s Family Emergency 9 Online Social Media Example Kevin’s Family Emergency 10 Online Social Media Example Kevin’s Family Emergency turned out to be a Halloween Party in New York. 11 Online Background Information What type of Background information is available? Up-to-date contact information includes address history, phone numbers, cell phone numbers, email addresses and P.O. Box. Names and alias used, household income and companies worked. Relatives, household members, neighbors and associates. Marital, family status, marriage history and divorce records. Nationwide criminal record check and sex offender check. Bankruptcies, liens, judgments, court records: dates, parties, lawyer names for both parties, verdicts. Criminal and background records: police files, arrest and jail records. Age and DOB – birth records and hospital records. Property and real estate records. Business ownership and professional lists. 12 Obtaining Social Media Information How do obtain the information? Profiles and content that can be publically viewed are fair game. Discovery requests to the party. A motion compelling the user to execute a consent form permitting the discovery. Free Tools & Solutions: Addictomatic.com - aggregates RSS feeds and specific terms Blogpulse.com - search for blog posts by keyword Boardreader.com - search mulitple message boards and forums Omgili.com - focuses on “many to many” user generated content Tweetbeep.com - track mentions of your brand on Twitter in real time Twitrratr.com - rates mentions of your search term (+, neutral or -) Tweetdeck.com - aggregates Twitter search and lifestreams Paid Tools & Solutions: Radian6, BuzzMetrics, Visible Technologies, Techrigy SM2, Converseon, Collective Intellect, Trackur and BrandsEye. 13 Tracking Down Anyone Online Free Tools & Solutions: ZabaSearch.com – find anyone’s home address(es) & phone number Pipl.com - aggregates information about a person Wink.com – search several social sites at once Zoominfo.com – search for employment results Google.com – use advanced Google techniques for better results People.yahoo.com – Yahoo’s people finder Peoplefinder.com Spokeo.com – organizes vast quantities of white-pages information 411.com Whowhere.com Paid Tools & Solutions: Intelius – http://www.intelius.com PeopleFinder.com: http://www.peoplefinder.com Acxiom – http://www.acxiom.com Spokeo – http://www.spokeo.com 14 Social Media and Privacy Are public postings on social media sites private? A public posting on a public site is generally not private. See Yourself on Addictomatic.com Are private pages on social media site private? With whom have you shared it? With whom have they shared it? Could be “reasonably calculated to lead to the discovery of admissible evidence” Easily authenticated. 15 Applicable Laws ECPA: Electronic Communications Privacy Act 18 U.S.C. § 2510-2522 FSCA: Stored Communications Act 18 U.S.C. §§ 2701 to 2712 NLRA: National Labor Relations Act 29 U.S.C. § 151–169 CDA: Communications Decency Act 47 U.S.C. § 230 DMCA: Digital Millenium Copyright Act 17 U.S.C. §§ 512, 1201–1205, 1301–1332; 28 U.S.C. § 4001 Other: Similar state laws, FTC Guidelines, SEC Regulations 16 Inapplicable(?) Laws SOPA/PIPA DOA? • Cease and desist orders • Notice/Counternotice • Preventive Measures by internet providers • IP Attache in every embassy 17 Legal Implications Lawyers Investigation of Witnesses Investigation of Jurors New/Old Causes of Action Research tools Judges and Jurors Blogging and updating Researching Employers Background checks Harassment 18 Lawyer’s Personal Use of the Internet Confidentiality and Privacy Concerns Improper Disclosures Revealing Client Secrets Revealing Case Strategy Stupid Disclosures Angering Bosses Angering Clients Deceptive Conduct Marketing Investigating Inadvertent Attorney-Client Relationship 19 Lawyer’s Professional Use of the Internet Party/Witness Investigation Are they really injured? Are they “friends” with other parties? Research Use of trademarks Free alternatives Litigation Libel by tweet (Publication) Duty to tweet? (University of Virginia shooting) Client Contact Access to files Shared document review 20 Judge’s Use of the Internet Appearance of Unprofessionalism Friending Lawyers Fundraising Commenting on Pending Matters Campaigning “Private” Postings 21 Jurors’ Use of the Internet Sworn to secrecy, but… Disclosure of trial testimony and deliberations “I was only tweeting” Relying on “Friend’s” comments Contact with lawyers and witnesses Friend requests Searching for biographies Researching issues in the case Scientific issues Media reports 22 Employers Use of the Internet Advertising and marketing Employee forums Consumer forums Prescreening prospective employees Background check Facebook check Monitoring current employees Blogs, posts and tweets Liability for monitored comments Liability for privacy violations 23 Delta Uniform + Inappropriate Poses = Fired! 24 Conclusion Use tools to find social media evidence but remember to know where the lines are drawn on ethics and discoverability. Treat all your posts as public and permanent. Know your employer’s policies and restrictions. Keep informed on latest laws and proposed laws. 25