Halsey Coughlin Eric Snow October 11, 2010 Ecosystem Strategy: Blu-Ray vs. HD DVD Format War Entrepreneurship & Innovation Strategy, Professor Adner History/ Intro In 1993 while working for the Japanese company Nichia Corporation, Shuji Nakamura made a discovery that would lead to the creation of a new technology that would positively affect the way people all over the world enjoy video content. Nakamura’s development of the blue LED and blue laser not only lead the way for major advancements in the next generation of disc formatted movies but also sparked one of the largest format wars of the digital age. Players from across the entire industry, including movie producers and distributors, consumer electronic and computer manufacturers, industry organizations and retailers, squared off against one another in an attempt to align themselves with the victorious technology. On one side was the Blu-Ray Disc Association (BDA) touting Blu-Ray technology and on the other was the DVD Forum which believed that HD DVD was the appropriate successor technology to the then current DVD. The two groups fought a vicious strategic battle spanning several years leaving only one side standing when it was all over. The significance of the new technology that both sides were utilizing lay in differences between the blue laser and the more standard red laser. The former is the basis for DVD technology and consists of a larger wavelength than the blue laser. The shorter blue laser has greater precision and allows for larger amounts of data to be squeezed into a tighter space. The result is a disc that appears identical to a DVD at first glance but can hold up to five times the data while delivering a higher quality video and audio experience. Blu-Ray Towards the end of the 1990’s Sony/Phillips and Pioneer worked to create two similar technologies based on the blue laser: UDO and DVR Blue. These were available for display at the October 2000 Japanese tech trade show CEATEC. After further development it was decided to proceed with the DVR Blue technology and on May 20th, 2002 the Blu-Ray Disc Founder Group (now the BDA) was formed. The alliance was comprised of: Sony, Panasonic, Pioneer, Philips, Thomson, LG Electronics, Hitachi, Sharp, and Samsung. Blu-Ray Disc playing devices were made available to consumers in 2003 but not on a widespread basis until late 2006. HD DVD Lead by Toshiba, the DVD Forum was founded by Hitachi, Matsushita Electric, Mitsubishi, Pioneer, Philips, Sony, Thomson, Time Warner, Toshiba and JVC. It is noteworthy that Sony and Pioneer were part of both the BDA and DVD Forum. The DVD Forum also decided to pursue a blue laser-based disc technology called Advanced Optical Discs which premiered at the October 2002 CEATEC. This technology was later renamed HD DVD in 2003. The first HD DVD playing devices arrived in stores in early 2006. Other Players/Ecosystem Aside from a few exceptions, the value chain of the home video industry has not changed a great deal over the years as new technological advancements have been made. The basic structure of the ecosystem can be traced back to the late 70’s and early 80’s during which VHS technology was gaining popularity. The first link in the chain is comprised of the content creators; the motion picture producers and distributors. The majority of these companies are represented by an industry association called the Motion Picture Association of America which exists to advance and support the movie studios but has most recently been charged with controlling issues of copyright infringement spurred on by advancements in technology. The content then flows to the manufacturers of the latest distribution platform (VHS, DVD, Blu-Ray) who often also manufacture the devices that play the movies. The final link before the content reaches the consumer is the retailer. These can be segregated by rent-focused retailers, Netflix and Blockbuster, and the more traditional consumer outlets such as Wal-Mart, Target or Best Buy. Motivations By examining the factors that motivated each group in the value chain it is possible to get a better understanding of why certain decisions were made that contributed to the final outcome. The media creators, like most parties involved, were focused on generating profits not only in the near term but also into the future. Blu-Ray and HD DVD were both trying to entice the movie studios to release content in their respective formats which created an economically attractive competitive situation for the studios in the short term. The danger here was if the studios partnered with one side because of an attractive offer and that format turned out to be the losing technology there would be serious long term negative repercussions. The MPAA was mostly concerned with copyright infringement and was applying pressure to both sides in an effort to ensure that Digital Rights Management (DRM) was an integral part of the winning format. The platform electronics and device manufacturers were separated on either side of the battle but neither side was benefiting from the stalemate. Finally, the retailers were interested in declaring a winner and moving forward because carrying both formats was becoming cumbersome and costly but none of them were in a position to declare they was choosing one over the other. Strategy It can be argued that Sony and Blu-Ray had an unfair advantage from the beginning given that it was more vertically integrated than Toshiba. Since Sony is not only a consumer electronics manufacturer but also a creator of media, it was able to leverage its ability to use its own Blu-Ray format for all of its content. Not only that, but it was also able to leverage its relationships with other studios in order to convince them to also use the technology. The second piece of their strategy was to position itself as the technology that was most focused on copyright protection issues. Sony spent a great deal of money and effort in creating a strong DRM front which played well when they approached studios and media companies whose futures depended on this. The third, and some argue most important aspect of their plan, was to release their PlayStation 3 gaming console with a Blu-Ray player. The immense popularity of this consol paired with a strong marketing campaign proved difficult for their competition to match. In a related decision, Sony also went ahead and launched a series of camcorders that operated with BluRay, further cementing the technology with their consumer base. Sony was also able to react well to a major criticism of their technology which was the new discs were too susceptible to scratching. By partnering with TDK who had developed a hard coating polymer they were able to remove this from the list of drawbacks about their product. Toshiba also sunk a great deal of time, effort and money into the battle but chose a slightly different strategy. While they focused some energy on aligning with the movie studios they more focused on partnering with tech companies such as Microsoft and Intel. This was a misstep because regardless of what the downstream value chain companies did the media and studio companies upstream had all of the leverage. By partnering with Microsoft Toshiba was able to get the HD DVD player into the Xbox 360 which was valuable but turned out to not be as quite a powerful force as the PlayStation 3 move by Sony. Finally, the core of the Toshiba/ DVD Forum’s plan centered around getting first to market at a lower price point than Sony. Since consumers were confused all along, the idea of a cheaper but possibly soon-to-be-obsolete technology ultimately wasn’t that attractive and sales suffered. Results Many view the January 2008 announcement by Warner Brothers Entertainment Group to stop issuing HD DVD movies and move exclusively to Blu-Ray as the final dagger in the heart of the Toshiba technology and the DVD Forum. As Hollywood’s largest seller of home movies, Warner Brothers was able to provide the fatal shot to HD DVD and allow Blu-Ray to finally assume the role of the industry standard. In retrospect it can be argued that there were many more losers than winners in this battle. The first is obviously Toshiba and its affiliates. Not only was Toshiba involved in a protracted format war but they ultimately came away with nothing to show for it, except wasted money and opportunity costs. The “winner” of the war was Sony and its affiliates but upon closer examination they may have not won all that much. Sales of Blu-Ray discs will need to continue long into the future to make up for the significant investment and opportunity costs of the stalemate and there is no guarantee of the longevity of the format as the industry seems to be headed towards TV on-demand options and downloadable content. The next losers were the media companies who were losing money as DVD sales were sliding and were not able to benefit from the advanced technology as the battle waged on. The retailers also sustained losses from declining sales and an inability to pick one technology over the other. The final losers were the consumers. The consumers were left to pick which format to invest in which left the early adopters making uneducated guesses and the majority of consumers on the sidelines due to the confusion and uncertainty. Consumer Electronics & Computer Manufacturers Retailers Consumer Content Creators Disc Manufacturers MPAA * Specific companies are for illustrative purposes only http://www.computerworld.com/s/article/9055658/CES_Warner_s_Blu_ray_Disc_move_has_industry_ buzzing?taxonomyId=19&pageNumber=2 http://www.marketing-planet.com/studies/dvd-marketing-war-sony-s-blu-ray-against-toshiba-s-hddvd.html http://reviews.cnet.com/4520-6449_7-6446304-1.html http://freakonomics.blogs.nytimes.com/2008/03/04/what-are-the-lessons-of-the-blu-rayhd-dvd-battlea-freakonomics-quorum/ http://www.reuters.com/article/idUSN0742944620080109 http://en.wikipedia.org/wiki/High_definition_optical_disc_format_war http://www.switched.com/2008/02/19/its-official-toshiba-ducks-out-of-format-war-r-i-p-hd-dvd/ http://en.wikipedia.org/wiki/Blu-ray_Disc_Association http://www.blu-ray.com/info/ http://en.wikipedia.org/wiki/Blu-ray_Disc http://en.wikipedia.org/wiki/DVD_Forum Mini Project - Ecosystem Strategy In addition to the main course project, students must also submit a shorter analysis of an innovation ecosystem. The analysis has three main elements: 1. A brief description of the value vision that underlies the initiative. 2. An ecosystem map that diagrams the way in which the different actors and elements are brought together. 3. An assessment of the strategy deployed to align the actors. Unlike the main project, which is a retrospective analysis, the mini-project can consider strategies prospectively. The mini-projects will inform the corresponding class session. Additional details and specific dimensions for analysis will be discussed during the first class meeting.