Draft Syllabus: MGT 3003 (Sections 001 & 002), spring 2016
Business Communication & Professional Development
Section.001 (Course #21763): MW 10:00 a.m. – 11:15 a.m., BB 2.01.06 (“The Pit”)
Section.002 (Course #22869): TR 2:30 p.m. – 3:45 p.m., BB 2.01.06 (“The Pit”)
Office Hours: MW 11:30 a.m. - 12:30 p.m., and TR 1:30 p.m. – 2:30 p.m.
Dr. Wilson’s Web site: http://faculty.business.utsa.edu/bjwilson
(Last non-substantive or clarifying editing update: February 17, 2016)
NOTE: Only the online version of this schedule is current. Both PC and Mac users should use the
Mozilla Firefox browser to access UTSA Web sites and Blackboard Learn. Access Blackboard Learn at
http://learn.utsa.edu/.
Table of Contents
Important Contacts
………………………………………………………
2
Professor’s Welcome
Description/Prerequisites/Goals
Required Course Materials
………………………………………………………
3
Computer Software & Hardware ………………………………………………………
University Services/Policies
Study Resources
4
Technical Support
………………………………………………………
5
Course Guidelines & Policies
Assignments & Examinations
………………………………………………………
6
Junior Achievement [Optional]
………………………………………………………
13
Extra Credit
………………………………………………………
18
Course Grading and Attendance
………………………………………………………
21
Frequently Asked Questions
………………………………………………………
26
Hyperlink to Section 001 Class Schedule
Hyperlink to Section 002 Class Schedule
1
Important Contacts
COURSE TEAM
Professor
Dr. Bennie Wilson
EMAIL ADDRESSES
Blackboard message or email
Bennie.Wilson@utsa.edu
 Documented emergency absence
 Online Writing Lab (OWL)
 Miscellaneous points
 Point deductions
Teaching Assistant
PHONE
Blackboard
Message
preferred
OFFICE HOURS
BB 4.04.29
MW: 11:30 am.-12:30
pm
TR: 1:30 pm- 2:30 pm
And by appointment
BB 4.04.29
Blackboard Learn message or email
MW: 11:30 am.-12:30
Christopher.Pratt@utsa.edu
Chris Pratt
pm
 Quizzes, final
Email
TR: 1:30 pm- 2:30 pm
 Résumé Grading (non-CAP students)
And by appointment
 RSO/Toastmasters
College of Business Center for Student Professional Development (CSPD)
BB 2.01.08
University Career Center (UCC)
UC 2.02.04
Julio.Ramos@utsa.edu
Julio Joey Ramos
Email
7:30 a.m. – 4:30 p.m.,
 Career Action Program (CAP)
(CSPD)
preferred
MTWRF
 Résumé Grading (CAP students)
Veronica.Rodriguez3@utsa.edu
Veronica Rodriguez Denise.Gates@utsa.edu
UCC: 458-4589 8:00 a.m. – 5:00 p.m.,
Denise Gates
 Résumé Guest Lecturer
CSBP: 458-4039 MTWRF
 Résumé Reviews
Morris.Ellington@utsa.edu
 Interviewing Skills Guest Lecturer
Located in University
Morris Ellington
 Etiquette Dinner
Email preferred
Career Center, room
 Group Mock Interviews (non-CAP
UC 2.02.04
students)
Junior Achievement (JA) Coordinators
403 E. Ramsey, Ste. 201, San Antonio, Texas 78216
Veronica Avila
vavila@jast.org
490-2007x119
VP Partnerships
 To discuss classroom JA issues
Bernadette Byrd
bbyrd@jast.org
490-2007x106
VP Programs
 To discuss classroom JA issues
9:00 a.m. – 5:00 p.m.
 To discuss JA Finance Park
Monday - Friday
Felicia Breaux
fbreaux@jast.org
490-2007x116
Sr. Program Mgr.
 To discuss classroom JA issues
Sheila McDonald
SMcDonald@jast.org
490-2007x108
Program Mgr.
 To discuss classroom JA issues
UTSA International Student Services, Office of International Programs
MB 1.210
Courtney Balderas
Courtney.Balderas@utsa.edu
210-458-7202
Assistant. Dir.
 Questions re: approval for JA
Program
McGraw-Hill Text and “Connect”
Angie Foster
Angela.Foster@mheducation.com
Publisher Rep.
 Questions regarding “Connect”
2
WELCOME TO THIS COURSE: You probably remember the classic book and movie, The Wizard
of Oz, in which Dorothy laments to her pet dog: “Toto, I have a feeling we’re not in Kansas anymore.”
This course will take you out of “Kansas,” a metaphor for your experiences prior to entering the “real
world” of work. In doing so, it will challenge your time-management skills, meaning you will have to
do advance planning regarding completing assignments prior to their deadlines, particularly the
“Connect” quizzes and writing assignment, and the Online Writing Lab (OWL) quizzes. Effective time
management and meeting deadlines in a timely manner are valued and critical skills both in this course
and in the real world of work.
COURSE DESCRIPTION: We will examine basic interpersonal communication processes within
written and verbal channels, with practical applications in the business environment. We will discuss
issues regarding cross-cultural communication, and ethical considerations in business. The course
emphasizes three major areas: (1) planning, organizing, writing, editing, and revising business
documents; (2) planning, organizing, and delivering business presentations; and (3) preparing for
professional success in the business world, including career planning, networking, job searching, résumé
preparation, and job application and interviewing. Written assignments and oral presentations are
required.
COURSE PREREQUISITES: COM 1053 or COM 1043 (Business and Professional Speech), and
WRC 1023 or ENG 1023 (Freshman Composition II).
BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.) DEGREE PROGRAM GOALS:
 Students will be able to communicate, verbally and in writing, information and ideas pertinent to
business decision-making. (This course directly supports this goal.)
 Students will be able to use quantitative analysis and quantitative and non-quantitative reasoning to
effectively identify and solve business problems.
 Students will be able to use current information technology to support business decision-making.
 Students will be able to incorporate a global perspective in business decisions.
 Students will be able to identify ethical and legal issues in a business context and find alternatives
that demonstrate ethical values.
REQUIRED COURSE MATERIALS
 Text: Business Communication: Developing Leaders for a Networked World, 2nd ed., by Peter
Cardon, McGraw-Hill Publishing, in one of the following formats:
o Printed text plus access card for McGraw-Hill “Connect” Learning Management System (cost
approx. $143.00): ISBN−1259758729, available in the University bookstore. The Pre Pack
includes:
 A hard copy, loose-leaf version of the text
 Access to the e-text
 An access code to “Connect,” an online (via the course Blackboard site) study and
assignment system required for this course.
o McGraw-Hill “Connect” Learning Management System access card (cost approx.
$85.00): ISBN−1259755835, available in the University bookstore. The access code also
provides access to the e-text.
o Approximately 20 copies of ParScore test form number X-101864-PAR-L (50 questions per
side), to be used for recording class attendance and for completing the midterm and final
examinations.
3
COMPUTER SOFTWARE & HARDWARE: The primary software requirement for accessing UTSA
networks is Microsoft Windows 7, 8, or 8.1. If you use a MAC computer, you must be able to produce
documents that are compatible with Microsoft Office 2010 or 2013. (NOTE: Do not submit documents as zip
files or files that are not compatible with Microsoft Office 2010 or 2013, e.g., Google docs, etc.)
IMPORTANT UNIVERSITY SERVICES/POLICIES: For easy access to University policies and
information on the following important subjects, please go online to http://provost.utsa.edu/syllabus.asp:
 Counseling Services
 Student Code of Conduct and Scholastic Dishonesty
 Students with Disabilities
 Transitory/Minor Medical Issues
 Supplemental Instruction
 Tutoring Services
 The Roadrunner Creed
STUDY RESOURCES:

Study and Learning Assistance
o Tomás Rivera Center (TRC): Learning Assistance Services for Undergraduate Students at the
TRC provides one-on-one Academic Coaching, which can assist with many educational
concerns, such as time management, overcoming procrastination, reading strategies, note taking,
and study skills. To schedule an Academic Coaching appointment at either the Main Campus or
the Downtown Campus, call 210.458.4694 or email Learn.Assist@utsa.edu. Visit the TRC
website (www.utsa.edu/trcss) and the UTSA LearnAssist Facebook page for more information
on any of these services
o McGraw-Hill “Connect”: This interactive eLearning and assignment program is available at
the course Blackboard site, located at the links on the left side of each Blackboard page. It
provides many extensive study and evaluation tools to assist your success in reading and
understanding chapter materials in the text. These include practice chapter pre- and postquizzes, simulation exercises, etc. In addition, this program is required to access Connect-based
quizzes and writing assignment.

Register on Blackboard for “Connect” by accessing the “Connect” tab at the course
Blackboard site, using the instructions at
http://highered.mheducation.com/olc2/dl/866234/Connect_Blackboard_FDOC_First_Day_of
Class_814.pdf. You must register for “Connect” via Blackboard only using an access code
that came with your hard copy text or that you obtained by purchasing access to the text ebook via the Blackboard “Connect” link. (NOTE: Access and register “Connect” only at
the course Blackboard site—do not register for “Connect” via a McGraw-Hill web link.)

“Connect” also includes access to:
 LearnSmart “SmartBook”: An adaptive reading experience designed to change the way
students read and learn. It creates a personalized reading experience by highlighting the
most important concepts a student needs to learn at that moment in time. The student’s
text reading continuously adapts by highlighting content based on what the student does
and does not know. This ensures that the focus is on the content he or she needs to learn,
while simultaneously promoting long-term retention of material.
4
 LearnSmart “Achieve”: Improves writing editing skills and empowers students to put
responsible writing into practice. It is an adaptive learning system to help students learn
faster, study more efficiently, and retain more knowledge. It pinpoints concepts the
student does not understand and maps out a personalized study plan. Based on students’
self-diagnoses of their proficiency, it provides students with a series of adaptive
questions. This provides students with a personalized one-on-one tutor experience.
TECHNICAL SUPPORT: Follow the following instructions immediately if you believe there has been
a systemic network outage affecting your access to Blackboard, the OWL, or McGraw-Hill Connect.

If Unable to Access Blackboard: First, access the UTSA Office of Information Technology (OIT)
public alert web page at https://utsacloud-public.sharepoint.com/alerts, which has a history of
Blackboard outages and what time they occurred. Notify me if you believe a Blackboard outage
affected you.
Second, if no outages occurred, and you still cannot access Blackboard, email OIT Tech Support at
OIIConnect@utsa.edu and provide the following information:
o Your name, email address, banner ID/Username
o Details of your problem
o Phone number where you can be contacted
o Your course and section number, and the name of your professor
o Your computer’s operating system & version number, e.g. Mac OSX, Windows 7, Windows XP,
etc.
o The name and version of internet browser in which you are using blackboard, e.g., Safari version
5.1.2, Internet Explorer version 8, Mozilla Firefox version 12, etc.
o If you used a UTSA-owned computer, provide your computer’s inventory/asset number

If Unable to Access Connect Quiz: Phone or email McGraw-Hill technical support. Be sure to
inform them that you registered on “Connect” via Blackboard, not via the McGraw-Hill Web site.
o Call Tech support at (800) 331-5094 during below times (Central Daylight Time):
 Sunday:
11:00 a.m. – 1:00 a.m.
 Monday thru Thursday:
7:00 a.m. - 3:00 a.m.
 Friday:
8:00 a.m. - 8:00 p.m.
 Saturday:
9:00 a.m. - 7:00 p.m.
o Email Tech support by accessing http://mpss.mhhe.com/contact.php.
 Complete “Your Information” on the form.
 Select “Connect” under “Product Name.”
 Click “Submit Question”




Tell them the specifics of your problem and the date and time of your issue.
Ask if there was a systemic Connect systems outage, and the date/times thereof.
Record the incident reference number they provide you.
Ask them to notify your professor of their findings at his or her email address:
Bennie.Wilson@utsa.edu or Sandra.Flores3@utsa.edu.
o Whether or not McGraw-Hill tech support is able to resolve the issue, contact our
McGraw-Hill representative, Angie Foster, at Angela.Foster@mheducation.com, and
provide her the technical support reference number and the user ID and password you use to
access Blackboard.
5

If Unable to Access Online Writing Lab OWL: Send Blackboard course message to the director
of the OWL, Dr. Bennie Wilson, at Bennie.Wilson@utsa.edu, providing:
o Your course section number
o Details of your problem, e.g., name of module, quiz, etc. you were trying to access, and the date
and time your access was denied or terminated.
COURSE GUIDELINES & POLICIES:

Professional Behavior: Please be respectful of each other at all times. Be on time; be good
listeners.

Laptop and Electronic Devices: Treat these classes as business meetings—do not use laptops, cell
phones, and other electronic devices in class. Further, please turn off and remove your cell phones
from sight by putting them in your pockets, your purses, etc., or you must leave class. If you are
expecting an emergency call, please notify me at the beginning of class—you must respond to the
emergency phone call in the hallway outside of the classroom.

Assignment Submissions &Returns: If you must submit a hardcopy of an assignment by a specific
date and/or time, and class is not in session or the professor is not in the office, you may slide the
assignment under the office door or scan it and email—on or before the deadline. If you are not
present when the TA returns a graded assignment in class, you must pick it up during office hours.
ASSIGNMENTS & EXAMINATIONS:
Summary of Regular Assignments
(Blackboard grade book label)
Max.
Points
Section 1
Deadlines
Section 2
Deadlines
100
See syllabus chart
or class schedule
for deadlines***
See syllabus chart
or class schedule
for deadlines***
OWL Supplemental Modules [average of designated four
supplemental modules] (“OWL Supplemental”)
100
See syllabus chart
or class schedule
for deadlines***
See syllabus chart
or class schedule
for deadlines***
Quizzes via “Connect” [total] (”Quiz 1,” ”Quiz 2,” etc.)
100
See syllabus chart
or class schedule
for deadlines***
See syllabus chart
or class schedule
for deadlines***
Feb. 12***
Feb. 12***
Feb. 12 **
Feb. 12**
OWL Core Modules [average of all four core modules]
(”OWL Core”)
Résumé (“Résumé”) [Non-CAP Students]
100
Résumé (“Résumé”) [CAP Students]
Midterm Examination (“Midterm”)
100
Feb. 22
Feb. 18
“Connect”-based Writing Assignment (”“Connect”-based
Writing”)
200
Available Mar. 22
Due Mar. 29***
Available Mar. 22
Due Mar. 29***
Oral Presentations (”Oral”)
200
Mar. 28 – Apr. 25
Mar. 24 – Apr. 26
Final Examination (”Final”)
100
May 4****
May 5****
Total [excluding extra-credit points]
1000
Absent from, arriving late, or leaving early for any class
-10ea.
* Due by beginning of class
** Due by 11:59 p.m. via email attachment to cap@utsa.edu
6
*** Due by 11:59 p.m. via Blackboard
**** Refer to class schedule for time of final exam.
 Important Notes Regarding Online Assignment Connectivity:
o The University drops students from class if they are delinquent in paying University fees (tuition,
fines, etc.) by the end of the 20th day of classes (see class schedule). These students cannot
attend classes and cannot submit course assignments— in hard copy or online, either in advance
or retroactively--during the time dropped from classes, even if eventually the student pays his/her
fees.
o Computer systems are notoriously subject to unforeseen and uncontrollable situations that may
cause them to crash. Failure to complete online assignments on time due to the following
unfortunate events will not be a basis for deadline extensions or “do overs” of online writing lab
(OWL), Blackboard, “Connect” based assignments, or for non-CAP résumé assignments.

Do not use Wi-Fi connections for online assignments—use only hardwired computers such
as those in UTSA computer labs, the library, and elsewhere on campus. AirRowdy and other
wireless connections--particularly those serving apartment complexes, dormitories, and other
high-volume areas--are prone to disconnecting unexpectedly.

Whether or not you use a hard-wired computer, there are serious hazards involved in waiting
until near the deadline time to complete online assignments. Risky high-volume times to
complete assignments that might experience connection issues will not be a basis for a “doover.” Accordingly:
 Without overwhelming evidence to the contrary, the assumption is that systems problems
with Blackboard and/or Connect that prohibit online access and/or creates outages after
12:00 noon on the assignment deadline date are the result of system overload created by
an inordinate number of students attempting to access these assignments the end of the
day on the deadline date. Your attempt to complete online assignments during this period
is at your own risk.
 Bad weather such as electrical storms and the like that may result in computer
disruptions.
 Depending on the day and time of a computer systems crash, and waiting until the “last
minute” to complete your online assignment, result in a high probability that there will
likely not be timely or otherwise timely support from the Blackboard or McGraw-Hill
staffs to assist you with your technical issues.
 At the risk of causing quizzes to terminate prematurely, do not attempt accessing OWL
modules or Connect-based content while connected to the assessment.
 Do not set your computer to “time-out” during a level of inactivity that may “time-out”
the quiz.

Quizzes and Examinations: The text is the basis for all quizzes (both “Connect” and OWL), the
midterm exam, and the final exam.
o “Connect” Quizzes: There are 10 quizzes, each worth 10 points for a total of 100 points—see
the below schedules for each section’s quiz deadlines. Assess each quiz through “Connect” on
7
Blackboard. There are no extensions under any circumstances since these are available online for
several days.

“Connect” generates quiz questions randomly for each student. You may access each quiz
any time during the period between when its “available” and its “deadline.” Once you start a
quiz, you have until the time limit to complete it—there are no “do-overs” or “extensions.”
Once you reach the time limit, the quiz stops and “Connect” grades the questions you
answered. After the deadline passes, you may re-access the quiz site for feedback on how
you did on each quiz question.

Before attempting to access each Connect assignment (each quiz and the writing
assignment), click on Check My Computer to see if your computer meets the requirements
for Connect. If not compatible for listed reasons, e.g., outdated browser version, blocked
cookies, pop-up blocker is on, etc., correct the issue and troubleshoot again. If compatible,
click “Connect Quizzes & Writing Assignment” at your Blackboard site, to access the
assignment.

Access “Connect” assignments quizzes through the Blackboard “Connect Quizzes & Writing
Assignment” link. They are available from the start of the semester and there are no
extensions under any circumstances unless the McGraw-Hill tech support staff certifies to the
professor that there was a systemic Connect outage during the time you attempted to access a
particular quiz consistent with the provisions of this syllabus.
8
Quiz
#
1
2
3
4
5
6
7
8
9
10
Quiz #
1
2
3
4
5
6
7
8
9
10
Section 001 “Connect” Quiz Schedule
Chapter (s) Possible Time Limit
Quiz
Quiz Deadline (Date
Points
(Minutes)
Available
& Time or Earlier)
(Date)
16
10
10
Jan. 11
Jan. 26, 11:59 p.m.
1
10
10
Jan. 11
Feb. 2, 11:59 p.m.
2&3
10
10
Jan. 11
Feb. 7, 11:59 p.m.
4
10
10
Jan. 11
Feb. 9, 11:59 p.m.
5&6
10
10
Jan. 11
Feb. 14, 11:59 p.m.
7&8
10
10
Jan. 11
Feb. 16, 11:59 p.m.
14 & 15
10
10
Jan. 11
Feb. 28, 11:59 p.m.
9
10
10
Jan. 11
Mar. 6, 11:59 p.m.
11
10
10
Jan. 11
Mar. 8, 11:59 p.m.
10
10
10
Jan. 11
Mar. 13, 11:59 p.m.
Section 002 “Connect” Quiz Schedule
Chapter Possible
Time
Quiz
Quiz Deadline (Date
(s)
Points
Limit
Available
& Time or Earlier)
(Minutes)
(Date)
16
10
10
Jan. 11
Jan. 25, 11:59 p.m.
1
10
10
Jan. 11
Feb. 1, 11:59 p.m.
2&3
10
10
Jan. 11
Feb. 3, 11:59 p.m.
4
10
10
Jan. 11
Feb. 8, 11:59 p.m.
5&6
10
10
Jan. 11
Feb. 10, 11:59 p.m.
7&8
10
10
Jan. 11
Feb. 15, 11:59 p.m.
14 & 15
10
10
Jan. 11
Feb. 22, 11:59 p.m.
9
10
10
Jan. 11
Mar. 2, 11:59 p.m.
11
10
10
Jan. 11
Mar. 7, 11:59 p.m.
10
10
10
Jan. 11
Mar. 9, 11:59 p.m.
9
o Online Writing Lab (OWL) Modules & Quizzes: (NOTE: Do not start these assignments
until after the class lecture on OWL orientation in class.) You will complete OWL
assignments online linked on the left side of the course Blackboard page. You may start OWL
assignments any time after the semester starts, but it is highly recommended that you do so until
after the OWL orientation in class on the date shown in the class schedule.

OWL Core Modules Assignment (Four Core OWL Modules)- The four core modules are
(1) writing composition, (2) English grammar mechanics, (3) business writing style, and (4)
critical thinking. Your grade for the OWL Core Modules assignment will be the average of
the four post-assessment scores. For each of the four modules:
 Study the core module to learn the relevant facts, concepts, and principles for the subject.
 Complete a graded post-assessment to help measure your knowledge of the subject.

OWL Supplemental Modules Assignment (Four Supplemental OWL Modules) – Your
grade for this assignment will be the average of the post-assessment scores for the following
four supplemental modules: (1) résumé writing, (2) cover letter writing, (3) writing emails,
and (4) presentation skills

Since the OWL is part of the Blackboard Learn program, use the Mozilla Firefox browser to
access the OWL for full access to Blackboard.
As with the other course assignments, it is vital that you do not wait until the last minute to
attempt to complete the OWL assignments. The quizzes are online and available for several
days; thus, there are no deadline extensions. See the OWL quiz deadlines on the below schedule.
Direct all questions regarding the OWL, including technical issues, to Dr. Wilson at
Bennie.Wilson@utsa.edu. The specific responses to all OWL quiz questions are in the
applicable OWL module (which remains open to you until the end of the semester). If you desire
to challenge an OWL quiz grade, provide the following information:




The module quiz in question
The specific quiz question being challenged
The specific response you gave to the question
The page number in the module where you believe the proper response is located.
Sections 001 & 002 “OWL” Quiz Schedule
OWL Quiz Name
Possible
Time
Quiz Available
Points
Limit
(Date)
(Minutes)
OWL Resume
Averaged
10
Jan. 11
OWL Cover Letter
Averaged
10
Jan. 11
OWL English Mechanics
Averaged
20
Jan. 11
OWL Writing Composition Averaged
20
Jan. 11
OWL Email
Averaged
10
Jan. 11
OWL Writing Style
Averaged
20
Jan. 11
OWL Presentation
Averaged
10
Jan. 11
OWL Critical Thinking
Averaged
20
Jan. 11
10
Quiz Deadline
(Date & Time or Earlier)
Jan. 29, 11:59 p.m.
Jan. 29, 11:59 p.m.
Feb. 5, 11:59 p.m.
Feb. 12, 11:59 p.m.
Feb. 19, 11:59 p.m.
Feb. 26, 11:59 p.m.
Mar. 4, 11:59 p.m.
Mar. 11, 11:59 p.m.
o Midterm Examination: The midterm is in class and consists of multiple-choice questions from
the text chapters assigned prior to the midterm.
o Final Examination: The final is in class and consists of multiple-choice questions from the text
chapters assigned after the midterm exam.

“Connect”-Based Writing Assignment: You will complete a business writing assignment via
“Connect” at your course Blackboard site. On the date listed in the class schedule, you will receive
(via Blackboard Learn “Announcements”) instruction on using the “Connect” link at the course
Blackboard site to access a business scenario requiring you to write a specifically designated
business document. You will submit the document online for grading.
o The Blackboard link to access this assignment will be on the date listed in the class schedule.
You must complete the writing assignment by 11:59 p.m. on the date and time deadline listed in
the class schedule. Grading will reflect an evaluation of your written business document using
the grading rubric at the "Connect” link on the course Blackboard "Course Content Page." This
link will be available on the first day that the assignment is available for access.
o Since this assignment is online and available for several days, there are no deadline extensions.
o IMPORTANT NOTE: Once you receive this assignment, you may not—under any
circumstances--consult the Writing Center staff or any other office or individual to collaborate
on it. If you need assistance with your writing skills, contact tutoring services and/or the Writing
Center prior to receiving the Connect writing assignment.
“SafeAssign,” a Blackboard-based plagiarism-monitoring tool will be used to determine point
deductions for students who copy the work of others, no matter the source, e.g., other students
papers, excessive copying of the assignment scenario, online sources, and the like. Click on
Unauthorized Collaboration is a direct violation of the UTSA Student Code of Conduct.

Résumé: You will prepare a professional job résumé as part of the professional development portion
of this course. The résumé grading rubric is at
http://faculty.business.utsa.edu/bjwilson/docs/ResumeGradingRubric.docx. (Notes: [1] Do not
start this assignment until after the class lecture on résumé writing, [2] do not submit a cover
letter with this assignment, and [3] do not submit this assignment in a format file that only a
MAC computer can read.
o Your résumé should be for a job or type of job you will likely be seeking--if you have no specific
job or employer to refer to, refer to a job for which you might like to apply, and an employer for
which you might like to work. The processes for completing and submitting the résumé
assignment differ for students who are extra-credit volunteers for the Career Action Program
(CAP) sponsored by the Center for Student Professional Development (CSPD), and for students
who are not CAP volunteers (see below). However, the résumés for both CAP and non-CAP
students must follow the CSPD résumé template at
http://faculty.business.utsa.edu/bjwilson/docs/ResumeGradingTemplate.docx.
o If you are a non-CAP student, prior to the submission deadline listed in the class schedule for
turning in your résumé for grading, you must have a draft of it reviewed for feedback by the
University Career Center (UCC) or CSPD career counselors, who will recommend
improvements to you, if necessary. Print a copy of the “Résumé Review Confirmation Form”
before you go to see the career counselor. You are encouraged to make appropriate changes to
11
your résumé, if any, prior to turning in your résumé for grading. Pre-résumé submission reviews
are as follows.

15-minute walk-in reviews:
 CSPD (BB 2.01.08): Tuesdays, 9 am – 11am; Wednesdays, 1pm – 3 pm
 UCC (UC 2.02.04): Monday through Friday, 1pm – 4pm

Appointment reviews: (very limited)
 CSPD (BB 2.01.08: Visit or call 210-458-4039
 UCC (UC 2.02.04): Visit or call 210-458-4589 to get on Career Counselors Denise Gates
or Veronica Rodriguez’ calendar.

After the review of your draft résumé by a career counselor, he or she will complete and sign
your “Résumé Review Confirmation Form.” You must upload this completed form as
instructed below by the deadline listed in this syllabus and in the class schedule in order to
get credit for the review and for your résumé to be fully graded.
To upload your résumé review confirmation file:
 Access the “Course Content” page on the course Blackboard site, scroll down and click
the link “Résumé Rev Confirmation Fm. (Non-CAP Students).”
 Click “Browse My Computer,” locate your résumé review confirmation file, and upload
it to Blackboard.
 Click “Submit”

(NOTE: The responsibility for the content and construction of your résumé is yours and
yours alone. Reviews and recommendations of CSPD and UCC counselors are advisory only
and do not ensure that you will receive a particular grade on the résumé assignment.)
o The résumé turn-in processes differ for non-CAP and CAP students as follows (Note: Do not
submit a résumé both through Blackboard--non-CAP students--and through email—CAP
students. If you do, your grade for this assignment will be the lowest of the two ):

Non-CAP students: After you have your résumé review confirmation form completed,
and after you use it to edit your résumé, upload your edited résumé as a PDF file to the
course Blackboard site by the deadline listed in the class schedule and this syllabus. (NOTE:
If you upload it as a Word file, it will be graded; however, you run the risk of losing
points because such files may change formatting during the uploading process, causing
your grade to be lower.)
To upload your résumé file:
 Access the “Course Content” page on the course Blackboard site, scroll down and click
the link “Non-CAP Students: Résumé (submit your résumé here).”
 Click “Browse My Computer,” locate your résumé file, and upload it to Blackboard.
 Click “Submit”
Once you later receive your graded résumé grading rubric, you are encouraged to make any
changes to it and upload your final résumé to your “RowdyJobs” account for review by
potential employers.
12

CAP extra-credit students: Email a PDF file of your résumé to the CSPD at
cap@utsa.eduby the deadline listed in the class schedule. The CSPD staff will send each
CAP student an email confirming receipt of the résumé. CAP students who receive a grade of
80 or higher will have successfully completed the résumé assignment for both the CAP
program and for their MGT 3003 class.
In order to remain in good standing with the CAP program, CAP students who initially
receive a résumé grade lower than 80 are required to submit both the graded initial résumé
and a revised résumé—both in hard copy—to the CSPD no later than the CSPD deadline for
doing so. Once the CSPD staff grades your revised résumé, you are highly encouraged (1) to
make recommended improvements to the résumé, and (2) to upload your final résumé to
your “RowdyJobs” account. (NOTE: CAP students revising their résumés for the CSPD
will not have their MGT 3003 résumé assignment grades adjusted.)
 In-Class Oral Presentation: Except for eligible students volunteering for the JA program option
(see below), each student will make an in-class business-oriented oral presentation on a subject of
his or her choosing. Follow the oral presentation schedule at the course Blackboard site. Click these
links to access the individual presentation grading sheet/rubric and the group presentation grading
sheet/rubric. Random students in the audience will complete peer reviews of the presenters.
[OPTIONAL] Junior Achievement (JA) Classroom Volunteer Program: An Alternative to the InClass Oral Presentation and the Final Examination: As an alternative to the above oral presentation
process, if you are eligible you may volunteer for an alternative oral presentation opportunity as part of
the partnership between Junior Achievement of South Texas and the UTSA College of Business. If you
are interested in possibly volunteering, prior to the in-class JA orientation session listed in the class
schedule, please review the videos at https://www.youtube.com/watch?v=IVw-DUy3ez4 and
https://www.youtube.com/watch?v=nTmryDIQq6s and read the homework at JA Pre-Orientation
Homework.

Separate International (F-1 Visa) Student Instructions to Participate in JA Program: In
addition to the below instructions for volunteering for the JA option, international students are
required to complete and submit the following forms by the deadline (no extensions) listed in the
class schedule to obtain approval of (1) your MGT 3003 professor, and (2) UTSA International
Student Services Programs.
o JA Volunteer-International Office Approval Form (International Student Services Form F1.3). You must meet all of the eligibility requirements and attach all of the listed required
documents listed on this form.
o COB International Student Permission Form. Fill out this form for your MGT 3003
professor’s approval and signature.
o Take both completed forms to your an international student advisor at UTSA International
Student Services (MB 1.210)
On or before the deadline listed in the class schedule, upload and submit the two forms with
attachments (as PDF files) as follow: (Also provide the signed forms to International Student
Services)
 Access the “Course Content” page on the course Blackboard site, scroll down and click
the link “CPT (International) Approved.”
 Click “Browse My Computer,” locate your résumé review confirmation PDF file, and
upload it to Blackboard.
13
 Click “Submit”

Instructions for all students (International w/F1 Visa & non-Internationals) to Participate in
the JA Program:
If you previously signed up for the JA option as part of this course, you may not again volunteer for
the JA option to satisfy the oral presentation and final exam assignment of this course. The purpose
of this provision is to provide you a different route to learning that you have not previously
experienced.
o Successful completion of the JA program means you will:
 Be exempt from taking the final examination, with full credit for the 100 points.
 Have your classroom teacher’s evaluation, which is worth up to 200 points, as your oral
presentation grade.
 Be awarded 10 extra-credit points if you present a high school JA program. High school JA
presentation volunteers need to be mature and professionally experienced. Request JA staff
evaluation to teach a high school class by completing the form at this link.
o The Junior Achievement classroom volunteer program requires personal commitment. The
“pay-off” will be a tremendously satisfying experience working with young people who can
benefit from your professional example. Many JA volunteers report that the experience
improved self-confidence.

Please note the following important specifics:
o You must attend a JA orientation presentation regarding the duties of a JA volunteer. This
presentation will be in our class on the date listed in the class schedule. If you do not attend this
class, you must contact the JA staff at (210) 490-2007 Ext: 0, to arrange to attend one of the
following make-up sessions at the offices of JA of South Texas, located at 403 E. Ramsey, Suite
201, San Antonio, Texas 78216.
Make-up Sessions for JA Orientation
Dates
Times
Jan. 26
2:30 p.m.
Jan. 27
9:00 a.m.
Jan. 28
2:30 p.m.
Jan. 29
9:00 a.m.
o The application process for the JA program includes a background investigation by appropriate
law enforcement officials. To get a background check, U.S. citizens must have either a driver’s
license or a social security card; international students must have a passport.
o Child Protection Training (CPT): All students desiring to volunteer for the Junior
Achievement program option must self-enroll in this online training by taking the following
steps: (NOTE: Use browsers Mozilla Fire fox or Chrome.) The State of Texas mandates that all
volunteers who make presentations to minor children will take the below online training.




Access: http://www.utsa.edu/Compliance/Training/sb1414_training.html.
Under “Non-UTSA Employees ONLY” go to https://myTraining.affiliated.utsa.edu/.
If you do not have an account for this site, click Create new account.
Fill in the blocks for username/password and for “more details.”
14





Record the “reCAPTCHA” shown. If there is no reCAPTCHA shown, you will see a shieldlike icon next to the “go back one page” arrow at the top left of the web page—click that icon
to produce your reCAPTCHA.
Click the “Create my new account” button.
You will receive an email confirming your registration, and then you will be able to login to
the Child Protection Training web site.
After completing the online training, complete SB1414: Child Protection Quiz (must pass
with minimum grade of 70%)
Upload your completion certificate as instructed below no later than the deadline listed in the
class schedule (no extensions):
Upload and submit the completion certificate as a PDF file as follows:
 Access the “Course Content” page on the course Blackboard site, scroll down and click
the link “CPT (Child) Completed.”
 Click “Browse My Computer,” locate your completion certificate PDF file, and upload
it to Blackboard.
 Click “Submit”
15
o To apply and process for the JA option, follow the steps in this calendar of events:
Date/Deadline
Jan. 13 – Sec. 1
Jan. 14 – Sec. 2
Junior Achievement Classroom Volunteer Program Calendar
Attend the Junior Achievement in-class Training. Complete & return volunteer
profile in volunteer training packet. (Print neatly)
Sometime After
Orientation
Complete/return JA orientation evaluation that JA staff will email you
Fri., Jan. 22
(1) Last day to provide TA the completion certificate for online UTSA Child
Protection Training (CPT) at https://myTraining.affiliated.utsa.edu/.
(2) International Students: Last day to provide TA the JA VolunteerInternational Office Approval Form (International Student Services Form F1.3).
(3) International Students: Last day to provide TA COB International Student
Permission Form.
Tues., Jan. 26
Complete the “High School Volunteer Inquiry” at this link only if you are
interested in a high school level JA class: http://goo.gl/forms/CFCbqvyXrV
Mon., Feb.1
Wed., Feb. 3
Thurs., Feb. 4
Visit the JA office only if you have recruited your own JA class
assignment/teacher.
You will need to bring a copy of your UTSA Child Protection Training
Certificate with you.
Fri., Feb. 5
First day to select a JA classroom assignment online at www.jast.org/classes via
Sign-Up Genius. You can sign-up and pick a class of your choice. Sign up for
ONE class only!
Mon., Feb. 8,
5:00 p.m.
Last day to select a JA classroom assignment online via “Sign-Up Genius.”
Wed., Feb. 17
9:00 – 10:00 a.m.
2:00 – 4:00 p.m
Thurs., Feb. 18
12:30 – 2:30 p.m.
4:00 – 5:00 p.m.
After you receive
your assignment
JA staff will be available at UTSA in BB 4.02.10 for (1) JA classroom
assignment, (2) teacher confirmation form pick-up, and (3) background check
submission.
 Must be dressed in professional business attire! (No jeans, tennis shoes,
or flip-flops, etc.)
 Bring a driver’s license or a government-issued ID.
 Must have turned in Child Protection Training certificate to Dr. Wilson
by Jan. 22 deadline.
 Must have completed JA Volunteer Training in class or at JA office
make-up sessions. Those volunteers who do not pick up their JA
classroom assignments during this period cannot participate in the JA
program.
Contact your assigned teacher immediately & schedule a meeting. Make sure to
email AND call! If your teacher does not respond after several attempts, contact
JA staff immediately.
Meeting your
teacher
Your teacher must sign your green Teacher Confirmation Form and you must
schedule all presentation dates. Be sure to dress in business attire.
Mon., Feb. 22
First day to return completed & signed green teacher confirmation for to JA
office and to pick up presentation kit –need not be in business attire.
Wed., Mar. 2
Last day available to return completed & signed teacher confirmation form to
JA office to pick up presentation kit—need not be in business attire.
16
Week of
Mon., Feb. 29
First JA classroom presentation session ought to be started by this day, unless
alternate arrangements are made with the classroom teacher
Wed., Mar. 30
Complete “midpoint status check” at
http://form.jotformpro.com/form/42374609695971
On or near last
day of JA
presentations
Print the Teacher Evaluation Form at the below link & give it to your teacher
and ask him/her to fax or email it to Dr. Wilson at the conclusion of the JA
program—instructions are on the evaluation form at this link.


Thurs., April 21
Students must complete their JA presentations by today.
Submit a Class Verification to JA either (1) online at
http://form.jotform.us/form/41613642495153 or (2) by turning in a signed
and completed Teacher Assignment Letter to the JA office.
Completed JA classroom teacher evaluation of student presentations form due
Dr. Wilson from your JA classroom teacher
Thurs., April 21
After completing
Please return any leftover presentation materials to the JA office. Thank you!
all JA lessons
o Once you receive and accept a classroom assignment as a JA volunteer, you undertake this
program as a commitment—young students and their teachers are depending on you to provide
them the JA business-learning program. If you do not successfully complete the Junior
Achievement classroom program (including all of the scheduled presentations) because of
factors under your control and/or for non-emergency reasons, you will be docked 25 points and
you must make an in-class oral presentation and complete the final exam.
o If you do not complete your JA commitment for factors not under your control and/or because of
an emergency as defined in the syllabus, you will not be docked 25 points, and you much make
an in-class oral presentation and complete the final exam. Such factors include:

The Junior Achievement staff certifies that you and JA attempted, but could not find, a
classroom assignment by the final date for having a school assigned.

You were not able to complete your JA assignment because of the results of your background
check by the school district. If you get direct notification from the school district, please
notify the JA folks and me so that you face no point penalty for not being able to participate
as a JA volunteer.
o You must make the required number of presentations to an elementary school, middle school, or
high school class, completing the presentations prior to the end of the semester. You must report
for the presentations on time and ready to make extemporaneous presentations (not read, not
memorized, but may use notes).(NOTE: I award 10 extra-credit points to students who volunteer
to present to high schools—the JA staff must approve such appointments.)
o Wear modified business dress during JA presentations—coat and tie for men and comparable
women’s dress is preferable; however, tie with long-sleeve dress shirt and dress slacks (and
comparable women’s dress) is acceptable. At no time will volunteers present in jeans, shorts,
sweat shirts/pants, tennis shoes, flip-flops, etc.
17
o Copy the UTSA/JA student evaluation form linked at Volunteer Evaluation Form--print
your name and your MGT 3003 section number on the form, and personally give it to your JA
classroom teacher to complete. The completed form will be your oral presentation grade for this
course.
It is your responsibility to make sure that your classroom teacher mails, emails or faxes the
completed student evaluation to me prior to the end of the semester. Completed evaluation forms
must have the teacher’s name, school address, or other information on the envelope or on the fax
cover sheet. Under no circumstances will I accept a completed evaluation directly from
students, unless it is in a sealed envelope with your JA teacher’s signature across the seal.
o Schedule Junior Achievement classroom presentations so as not to conflict with attending your
MGT 3003 or other UTSA classes. If this is unavoidable in isolated situations, then the extracredit points for non-emergency, unavoidable absence will partly offset any points you might
have missed from class.
o When you complete your JA presentations, if you have leftover, unused materials in your
presentation kits, please return the materials to the Junior Achievement office so that JA can
recycle them into new kits for future JA classes. You will be helping the JA folks save a lot of
money on presentation kits.
EXTRA CREDIT (EC) POINTS: You have the opportunity to earn extra-credit points, using the
following guidelines:

If you attend extra-credit events that conflict with your MGT 3003 class, you cannot earn the
associated extra-credit points.

You are responsible for keeping track of the extra-credit points you earn. If you desire to challenge
the number of extra-credit points recorded for you, then you must list in writing the extra-credit
events you attended for that extra-credit category (EC-Lec, EC-Misc, etc.) you attended, and the
name, date, and time of the events.

If you volunteer to undertake an extra-credit event, and for non-emergency reasons (1) you withdraw
your volunteer status, (2) you are late for the event, or (3) you otherwise do not meet the conditions
for appropriately completing the event; the number of extra-credit points that the event is worth will
be deducted from your points. This is to help ensure that you meet the commitments for which you
volunteer and for which, as a result, you have a responsibility to meet—just as is expected in the real
world of work.
Extra-credit (EC) Items (Blackboard Learn label)
Extracredit
Points
Due Not
Later Than
40
(Register for
Orientation in
the CPSD)
Continuing or initial membership in a professional organization/association,
including Toastmasters International (2) ("EC-Prof Org")
5
Feb. 5
OWL Report Module Quiz (“EC-Report”) (3)
5
Apr. 1
5
Apr. 1
Career Action Program
(1)
(“EC-CAP”) [Business majors only]
OWL Citation Module Quiz (“EC-Citation”)
(3)
18
Etiquette Dinner (4) (“EC-Etiquette Dinner”) [non-CAP students only]
Group mock interview
(5)
(“EC-Group Mock Intv.”)[non-CAP students only]
Junior Achievement Finance Park
(6)
(“EC-Park”)
Guest lectures, conferences, panels, meetings, workshops, or seminars
annotated on the course schedule as “extra credit” (7) (“EC-Lec”)
Miscellaneous Points (8) (“EC-Misc.”)
10
Mar. 8
10
Apr. 15
5
Apr. 22
5 (each)
Apr. 22
As
earned
Apr. 22
(1)
The Career Action Program (CAP) is a College of Business professional development program
under the Center for Student Professional Development (CSPD) and supported by H-E-B. The
deadline for signing up for CAP at www.facebook.com/CareerActionProgram.
The CAP program only accepts business students who are highly motivated self-starters who have a
firm commitment to professional excellence. The College of Business finances the CAP program;
therefore, only business majors may participate in the program. Volunteers who successfully
complete the program will earn a certificate attesting to their accomplishments. CAP includes
presentations, résumé writing, workshops, mock interviews, and business site visits. The CAP
résumé requirement also satisfies the MGT 3003 résumé-writing requirement. The CSPD publishes
required CAP Orientation Session schedule.
The College of Business expends much time and financial resources to provide its students the very
best professional support through the CAP program. Accordingly, once you have completed the
CAP orientation session and have signed up for the CAP Conference, you assume a professional
commitment to the program. Accordingly,
o If you commit to attending the CAP Conference, but do not attend, you are subject to a
$50 fee to pay for the conference expenses your commitment initiated.
o If you fail to complete one of the mandatory CAP events, e.g., group mock interview,
speed networking, etc., you cannot earn CAP certification and the extra-credit points.
You may not retake the CAP program for extra credit unless you previously dropped from the CAP
program without completing it; in which case you must retake all portions of the program.
(2)
Membership in a Professional Organization: Use the extra-credit certification form—linked at
http://faculty.business.utsa.edu/bjwilson/docs/ExtraCreditCertificationsForm.doc—to have a chapter
officer certify initial (including as a “pledge”) or continuing membership—to include paying dues-in a qualified professional organization. Qualifying, non-academic credit professional
organization/associations must relate to your academic discipline (Toastmasters International relates
to all disciplines). The professional organization may be an on-campus or an off-campus
association.
College of Business RSOs(linked at
http://business.utsa.edu/undergraduate/students/ldrdev_organizations.aspx) meet these criteria for
business majors (other majors should check with me).For example, outstanding organizations such
as academic honorary societies, Student Government Association, and social and service
fraternities/sororities do not qualify for extra credit because they generally are not geared to specific
majors. Further, there is no additional extra credit for belonging to more than one qualifying
professional organization. Finally, enrollment in ROTC programs does not qualify for extra credit
19
because they are University courses leading to academic credit. Submit your signed certification
form as a PDF file as follows:
o Access the “Course Content” page on the course Blackboard site, scroll down and click the
link “Extra Credit Prof. Org. Certification.”
o Click “Browse My Computer,” locate your résumé review confirmation PDF file, and
upload it to Blackboard.
o Click “Submit”
(3)
Access this extra-credit OWL quiz at the Blackboard Online Writing Lab link.
(4)
Etiquette Dinner (non-CAP students only): You may participate in an etiquette dinner for extra
credit by making an appointment through the University Career Center (UCC) “Rowdy Jobs” at
http://www.utsa.edu/careercenter/rowdyjobs.html. NOTE: Volunteers for the CAP program are not
eligible for this extra credit since an etiquette lunch is an inherent part of the CAP program under the
Center for Student Professional Development (CSPD).
(5)
Group Mock Interview (non-CAP students only): You may participate in a group mock
interview with business people for extra credit by making an appointment through the University
Career Center (UCC) “Rowdy Jobs” at http://www.utsa.edu/careercenter/rowdyjobs.html. NOTE:
Volunteers for the CAP program are not eligible for this extra credit since group mock interviews are
an inherent part of the CAP program under the CSPD.
To successfully earn this extra credit, you must (1) be on time for the mock interview, (2) dress in
business professional attire, (3) bring a completed résumé, and (4) be prepared to respond to typical
interview questions (see examples of such questions at this link). Also, please review the mock
interview guide. The folks in the UCC will notify me of the students who successfully complete the
mock interview for this extra credit.
(6)
JA Finance Park: Both JA volunteers and non-JA volunteers may participate in this extra credit
event—you may earn extra credit only once as a volunteer for this event. Junior Achievement of
South Texas sponsors “Junior Achievement Finance Park,” a program for improving the personal
finance skills of middle and high school students in the Bexar County area. A computer-assisted,
mobile training center run by volunteers help mentor students on financial planning. The Finance
Park Center is located in San Antonio at 6837 San Pedro Ave. 78216, adjacent to H-E-B on the
southwest corner of San Pedro and Oblate. To volunteer for this extra-credit opportunity, complete
and submit to the JA staff online the Finance Park “Volunteer Availability” registration form at
http://bit.ly/1p3Xy4G. Direct questions regarding Finance Park to Bernadette Byrd at (210) 4902007, x106. Your are not confirmed to volunteer for a specific Finance Park event until JA sends
you a confirmation email.
The JA staff will notify me when you complete your JA Finance Park duties. Remember; do not
volunteer for a Finance Park event which conflicts with this or any other UTSA course. Finance Park
volunteers must:
o Report to the Finance Park Center on time and perform a one-time assignment from 8:00
a.m. - 2:00 p.m., with volunteer training provided from 8:00 a.m. – 9:00 a.m., and students
arriving thereafter.
o Be able to work positively with young students, and possess real-world personal finance and
budget experience.
20
o Wear clothes that are casual but neat--no jeans, no shorts, no tee shirts, no tennis shoes or
flip-flops.
o Perform the Finance Park event for which they volunteered and for which confirmed by the
JA staff to perform.
(7)
Lectures, conferences, panels, meetings, workshops, or seminars annotated on the course
schedule as extra credit. I will add these to the class schedule as they become available. Attendance
slips or sign-in sheets will certify attendance at extra-credit symposia, lectures, or conferences.
Guest lectures conducted in and/or during your normally scheduled MGT 3003 class do not earn
extra credit for you. Only the event sponsors can provide me completed attendance slips or
attendance rosters.
(8)
Miscellaneous Points: Included under this category are extra-credit points that do not pertain to
any other category, including the following:
o The one-time 10 extra-credit points to compensate partially for being late or absent from
classes where attendance is taken whether or not the absence is or is not an “emergency” as
defined in this syllabus. These points represent the real world use of sick, vacation,
bereavement, or other forms of sanctioned leave of absence.
o The 10 extra-credit points for JA volunteer participants who teach a high school class. To
get JA authorization to teach a high school class, access: http://goo.gl/forms/CFCbqvyXrV
o Extra-credit points equal to 1% of total points earned toward your course grade for
completing the course survey by the semester deadline for doing so. The University will
provide me a listing of those who do so.
o Any points awarded for class participation, at the professor’s discretion.
COURSE GRADING & ATTENDANCE POLICIES: This course will use the plus/minus (+/-)
grading system in assigning course letter grades (see below grading chart showing related grading
points for each course letter grade).

Course Description & Undergraduate Catalog Requirements: The official course
description for MGT 3003 requires the completion of written and oral presentation assignments.
Accordingly, the following grading policies apply to those students who do not complete the
“Connect”-based writing assignment and/or the in-class oral presentation assignment by the
appropriate date and time deadline for documented emergency reasons as defined in this
syllabus:
o The grade for the assignment will be, and will remain, “zero.”
o The student’s course grade will be “incomplete (IN). If the incomplete is not completed
within one year, the course grade will automatically convert to an “F.“

Status of Grades:
o JA Oral Presentation Grades: Junior Achievement volunteers must accept their classroom
teachers’ UTSA Student Volunteer Evaluations—at this link--as their oral presentation
grades. The first ratings of the JA classroom teachers are final-- changes are not permitted
21
and students are prohibited from asking their JA classroom teacher to submit a changed
graded report. However, if you wish, you may request a personal meeting with your JA
classroom teacher to clarify some of his or her ratings to assist in improving your
presentation skills. In fact, after each presentation it would be a good idea to seek
presentation advice from your JA classroom teacher.
o Résumé Grades: Trained, highly experienced graders grade résumés following the CSPD
format at http://faculty.business.utsa.edu/bjwilson/docs/Resume%20format.doc.The ratings of
these graders are final in terms of this course; no exceptions. However, if your awarded points
are confusing to you, I encourage you to make an appointment with the grader and ask for
clarification for his or her ratings.
o Challenging Grades: If you disagree with a grade you receive (either for a course assignment,
for an extra credit event, or a deduction), bring the matter to my attention in writing
(Blackboard Learn mail message, email, letter, etc.) within seven calendar days from the date I
post the grade on Blackboard Learn. Otherwise, the grade will remain as is. It is your
responsibility to check Blackboard at least twice a week for announcements, course messages,
and posted grades.
You will receive assignment grades from the University Career Center (UCC) and CSPD
career counselors, “Connect” contracted grading (“Connect”-based writing assignment), and
from me as your professor. I will not change assigned grades without concrete, factual
information for my consideration. Frivolous claims of incorrect points are not be honored.
o “Curved” Grades: There is no grading “on the curve” in this class for individual assignments
since there are opportunities for extra-credit points. However, once grades are calculated after
final exams are completed, if the average total points for the class reflects fewer than 733
points (“C“), each student’s total points will be adjusted upward to reflect an average total
score for the class of 733 points.
o Incomplete/Late Exams/Assignments: All assignments not completed and submitted on time
are graded “zero.” Unless otherwise noted on the class schedule, all assignments that are due
in class are due by the beginning of class.

Attendance: Students must be on time for every class, be attentive, and participate in class activities
until the professor adjourns class. Class attendance may be taken anytime (using the appropriate
ParScore form) during each class. Attendance in conjunction with extra-credit events--whether in
our class or at another time or location--is taken via attendance slips or lists prepared by the event
sponsors.
o For every class: Students must have on-hand at least two appropriate ParScore forms, both with
the following information already entered/bubbled on the forms:
 Banner ID
 Name, course & section number
o When attendance is announced (the goal is speed and accuracy):
 No one may enter the classroom until attendance process is completed.
 Students enter on the form the “Test Form” and the “Answer to the First Question Response”
that the professor or the TA announces.
 Students immediately pass a completed appropriate ParScore form to the center aisle.
 Student sitting on the aisle collects/confirms number of forms equals the number of students
in that row, and gives forms to the professor or TA.
22
o Arriving in class after the class starting time means you are late. Students who are absent from
or late for class will have 10 points deducted from their point totals, except for conflicting
emergencies or mandatory obligations as discussed below.
o All first-time absences, including emergency absences that are attested to as such by a medical
professional, are offset by the 10 extra-credit points awarded to all class students. Subsequent
emergency absences−see below provisions regarding what is an “emergency”−will be evaluated
regarding the true emergency nature of the event
o Completed ParScore attendance forms are machine graded and the UTSA testing office staff will
not hand-score ParScore forms not properly completed, e.g., not bubbling in Banner ID,
recording the wrong Banner ID, not recording the proper test form, putting the wrong attendance
answer to question #1 on the ParScore, using ink instead of pencil to record responses,
etc. Students doing so are late/absent. Our class is simply too large to do it any other way.
o Students who are absent from scheduled assignments or exams will receive grades of “zero” if
the absence is not the result of an emergency or mandatory obligation as discussed below. There
are no “make-ups” for these missed assignments; however, you may take and/or turn them in
early with the approval of the professor or the TA.
o Students who sit in classroom areas in violation of fire laws, who have their laptops and cell
phones open, who engage in “texting” (or reading, writing, or other inattentive activities), or who
engage in disruptive conversation or other activities, are considered “absent” from class and will
have 10 points deducted.
o Online and other assignments that can be done via computer while not in class, i.e., OWL
modules, “Connect”-based assignments, résumé, etc., must be completed early or on time
regardless of the reason for the absence, or will otherwise be graded “zero.”
o If you miss or are late for a class for one of the below reasons, your absence is considered
excused if you otherwise meet University policy for excused absence. (NOTE: applicable to
medical emergencies after off-set by the 10 extra-credit points for such absences.)

Documented, verifiable medical emergencies of immediate family members. A
verifiable, written documented emergency involves you or a member of your immediate
family, i.e., spouse, parent, guardian, sibling, or other relative who resides full time with you,
and is of the nature of a major issue, e.g., death, funeral, extremely serious illness or injury,
etc. “Significant others,” boyfriends/girlfriends, grandparents or other relatives are not
considered members of your immediate family unless they currently live full time with you.
Written documentation of a personal/private nature, e.g., medical information, etc., is neither
desired nor required. The written medical documentation of a medical professional should
simply state that, for example, the medical situation was of an emergency, life-threatening
nature, requiring, for example, an ambulance, hospitalization, etc. Experiencing a cold, not
feeling well, etc.—while understandably meeting your personal criteria of an unavoidable
absence from work/school—does not necessarily define an “emergency.”
23
 Please refer to http://provost.utsa.edu/syllabus.asp (quoted below) for university policy
regarding “Transitory/Minor Medical Issues,” which in this class are not considered
“emergencies.”
“In situations where a student experiences a transitory/minor medical condition (e.g.
broken limb, acute illness, minor surgery) that impacts their ability to attend classes,
access classes or perform tasks within the classroom over a limited period of time, the
student should refer to the class attendance policy in their syllabus.”
 Absences for viruses that are preventable with appropriate immunizations, but for which
you have not received the vaccination, do not automatically excuse absences.
 Hospital and doctors’ visits that are scheduled appointments.

Documented conflicting, mandatory UTSA obligations (for example, on UTSA athletic
team, participant in Leadership Challenge program, etc.). To be eligible for this provision,
an appropriate UTSA official must certify the UTSA mandatory obligation in writing and in
advance of the date of the event, and you must complete scheduled conflicting assignments
and examinations early. (NOTE: Registering for overlapping classes/labs is not eligible for
this exception—students may not register for classes or associated labs that conflict with the
days and times that this or other classes meet.)

Documented conflicting, mandatory religious obligations prohibiting working during the
time of a scheduled class. You must provide each of your professors (whose courses take
place during the absence) advanced written documentation and notification of your intention
not to attend classes on the dates and/or times of mandatory religious obligation.
Documented evidence includes credible evidence of the mandatory nature of the absence.

Written military mobilization orders, copies of which you provide each of your professors
prior to the date of the mobilization.

Written city, county, state, or federal order/subpoena, a copy of which you provide each
of your professors prior to the day of the event, e.g., to report to court, jury duty, court
witness, or other mandatory legal proceeding, e.g., immigration/citizenship proceedings, etc.,
on a specific date. (NOTE: Excluded here is traffic court in which you voluntarily decide to
challenge or otherwise adjudicate a traffic ticket.)

Off-campus events, e.g., State and national professional association meetings and
conferences, etc., with expenses paid completely or in part by UTSA, with a copy of the
written UTSA approval provided each of your professors prior to the day of the event.
Participation in events/activities under sponsorship of other classes and that conflict with
attending class, are not excused absences—they are non-emergency, unavoidable absences
that meet the criteria of the one-time 10 extra-credit points that all students receive at the
beginning of the semester.
24

Course Grade Determination
Course Grade Determination
(Based on Max 1000 Assignment Points plus Extra-Credit Points)
Course Letter
Grade
A+
A
AB+
B
BC+
C
CD+
D
DF
Grade Points
Course Points Between
4.00
4.00
3.67
3.33
3.00
2.67
2.33
2.00
1.67
1.33
1.00
0.67
0.00
966.33
933.00
899.66
866.33
833.00
799.66
766.33
733.00
699.66
666.33
633.00
599.66
0
25
1000+
966.32
932.00
899.65
866.32
832.00
799.65
766.32
732.00
699.65
666.32
632.00
599.65
FREQUENTLY ASKED QUESTIONS (FAQ)
1. If I previously took this course from Dr. Wilson (but I am retaking this course), must I again complete
the regular and extra-credit assignments in order to again get credit for them? Yes; however:

If you previously signed up for the JA option as part of my course, you may not again volunteer for the JA
option to satisfy the oral presentation and final exam assignments. The purpose of this provision is to
provide you a different route for learning that you have not previously experienced.

You may not retake the CAP program for extra credit in my class unless you previously dropped from the
CAP program without completing it; in which case you must retake all portions of the program if you wish
to again register for CAP. (NOTE: Only business majors may participate in the CAP program because the
College of Business pays the expenses of the program.)
2. May I email the assignments to you? If you will not be in class on the day that an assignment is due, you
must turn the assignment in early, or slide it under my office door or send it to me or my teaching assistant via
email or Blackboard Learn mail message attachment by the time and day that it is due. CAUTION: If the
formatting or printing of the emailed assignment is such that sending it electronically adversely affected the
document, e.g., parts chopped off, formatting skewed, etc., your grade on the assignment will be affected
accordingly.
3.




When will you post my grades to my Blackboard Learn grade book?
“Connect” quizzes, final exam, résumés: After graded.
In-class oral presentations: As soon as possible after each presentation class, usually within a day or two.
“Connect”-based writing assignment: After graded.
Extra-credit points: Some as individually completed, e.g., professional organization membership,
miscellaneous, RSO, etc.; some after due dates when notified by the University Career Center or the CSPD,
e.g., group mock interviews, etc.; some periodically.
 JA related points (oral presentation, final exam): Upon receipt of the JA classroom teacher evaluation.
 CAP program: When CSPD staff certifies satisfactory completion of CAP certification requirements.
4. When can I see the documentation for my assignment points?
 Connect quizzes - after the deadline for submitting each quiz.
 Resumes and in-class oral presentations - these are available in class as soon as possible after they are
graded; those not picked up at that time will be available in my office.
 JA evaluations and final exam – available in my office after posting of grades on Blackboard.
 Connect Writing Assignment - as soon as possible after graded; you will receive a digital or a hardcopy
summary of grading.
 ParScore forms & attendance slips for attendance, extra-credit, etc. - in my office as soon as possible
after received from Testing Office or event sponsor and posted.
5.






Whom do I contact regarding questions about my assignment points?
Résumé (Staff who graded it)
All OWL assignments (Dr. Wilson or TA)
Excused absences and documentation of emergencies (Dr. Wilson)
Quizzes and final (Dr. Wilson or TA)
Extra-credit points: (TA)
Deducted points (Dr. Wilson)
26
6. I will not be in class next week; are there any other assignments (a paper, etc.) that I can complete to
help make up points for missing a guest lecture or a student in-class presentation? Other than the extracredit opportunities listed in this syllabus, there are no other assignments to help you make-up missed points.
Please see exceptions under “Grading Policies” for students with one of the five recognized excused absences.
7. I am really close to making a higher grade in this course. Are there ways for me to earn more points
to get this higher grade? No, except for any extra-credit opportunities that may still be available.
8. How do I appeal an assignment or course grade?
 To appeal an assignment grade given or confirmed by me, you must meet with me and discuss the
assignment grade. My decision regarding the assignment grade is final. I may affirm the previous grade, or
I may elect to re-grade the assignment personally, in which case the new grade—whether lower, the same,
or higher than the original grade—will be final.
 To appeal a course grade, you must appeal in writing to Dr. Robert Cardy, chairman of the Department of
Management, BB 4.01.06, within 90 calendar days from the end of the semester. You must have
"compelling evidence" that your course grade reflects "discrimination, differential treatment, factual
mistake, or violation of a relevant University policy" (reference appendix E of the UTSA Information
Bulletin at http://www.utsa.edu/infoguide/appendices/e.html). You must include the following in your
written appeal:
o The date of the appeal.
o Your name, your Banner ID number, and your academic major.
o Your full address, telephone number, and email address.
o My name (Dr. Bennie Wilson) and your course and section number.
o State specifically the grade you are appealing (exam, quiz number, etc.)
o State specifically the action you want done regarding the grade.
o Explain the rationale supporting your appeal and provide any supporting documentation. (NOTE: It is
not sufficient to state that you disagree with my judgment.)
“Toto, I have a feeling we’re not in Kansas anymore.”
“Dorothy,” The Wizard of Oz
27