OPN Logo Here Utilities Industry Enterprise Project Portfolio Management -Name- -Title- Client Logo Here The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Prepared For: Client Logo Here Copyright ©2009, Oracle. All rights reserved. Agenda • Leadership: Oracle in Utilities • Value: Enterprise PPM (EPPM) • Challenges: EPPM in Utilities • Solutions: Oracle Primavera for Utilities • Next Steps • Contacts Prepared For: Client Logo Here Copyright ©2009, Oracle. All rights reserved. <Insert Picture Here> Leadership: Oracle in Utilities Prepared For: Client Logo Here Copyright ©2009, Oracle. All rights reserved. Leadership in Utilities: All Major Sectors & Geos 5 of the top 5 Fortune Global 500 utilities run Oracle Applications 9 of the top 10 Fortune Global 500 energy and utility companies run Oracle Applications 5 of the top 5 Platts 250 utilities in the Americas run Oracle applications 5 of the top 6 Platts 250 utilities in Europe run Oracle Applications 7 of the top 8 Platts 250 utilities in Asia-Pacific run Oracle Applications Copyright ©2009, Oracle. All rights reserved. <Insert Picture Here> Value: Enterprise PPM (EPPM) Prepared For: Client Logo Here Copyright ©2009, Oracle. All rights reserved. We Live in a Project-based World: What Gets Measured, Gets Managed 1 every business manages projects 2 and most have poorly defined processes. DIV 2 Plant 1 LOB 3 Planning & Execution $€ £ ¥ Div 3 Plant 3 Monitoring Performance Strategic Goals Cost Controls Div 4 JV 2 LOB 1 JV 1 3 Profitability Plant 2 LOB 2 The result: project failure. Div 1 Programs and Projects Talent Search Risk Mitigation Strategy Financial Reporting Distributed Information Copyright ©2009, Oracle and/or its Affiliates. All rights reserved. Flawed project selection Cost overruns Overallocated resources Increased asset downtime No enterprise visibility Standalone products are the problem, not the solution. 7 Insight, Transparency and Value: Aligning Strategy and Execution Drives Performance ENTERPRISE PROJECT PORTFOLIO MANAGEMENT (EPPM) Business Value PROJECT PORTFOLIO MANAGEMENT (PPM) PROJECT MANAGEMENT (PM) RESULTS Plan and Schedule Complex Projects PROJECT CONTROLS Planners Project Managers Project Controls RESULTS Programs Resource Management Risk Management Change Management Plan and Schedule Key and Complex Projects DIVISION/LOB Planners Project Managers Project Controls Resource Managers Program Managers RESULTS Strategic Alignment Talent Management Cashflow Projections Performance and Control Programs Resource Management Risk Management Change Management Plan and Schedule All Projects ENTERPRISEWIDE Planners Project Managers Project Controls Resource Managers Program Managers Team Members Executives Strategy Copyright ©2009, Oracle and/or its Affiliates. All rights reserved. 8 Oracle EPPM: Providing Complete, Global Visibility and Accountability Global, Real-time Coordination Strategic Planning Enterprise Asset Management Program Mgmt Resources Scope Report Plan What-if Execute Analyze Monitor Risk Mitigation Supply Chain Profitability Forecasting PPM Human Capital Finance Time Align Change Control Resources Visibility Visibility and Accountability Deliver Projects On Time, Within Budget, As Intended Copyright ©2009, Oracle and/or its Affiliates. All rights reserved. 9 A Single Source of Truth: Linking Corporate Goals with Operational Plans • Integrate business process and data with key enterprise systems • Manage the program lifecycle from idea to execution • Control project costs and Align financials • Forecast cash flow • Assess risks and develop Plan Report contingency plans Analyze Execute • Align workforce enterprise goals and supporting project initiatives Monitor • Collaborate with entire project team including back office operations, internal resources, contractors, and executive management Copyright ©2009, Oracle. All rights reserved. 10 Oracle’s Enterprise Project Portfolio Management: Because All Stakeholders Deserve a Single Version of the Truth Value Provide governance across the enterprise to deliver the right projects and programs. Visibility Advance warning and analysis to reduce risk and eliminate project failure. Velocity Accelerate projects and programs to satisfy customer and clients. Accountability Deliver on commitments: what gets measured, gets done. Copyright ©2009, Oracle and/or its Affiliates. All rights reserved. 11 <Insert Picture Here> Challenges: EPPM in the Utilities Industry Prepared For: Client Logo Here Copyright ©2009, Oracle. All rights reserved. Enterprise & Plant Challenges: Integration to Drive the Optimization of Capital, Assets and People Capital Investment • • • • Strategically managing portfolios Assessing, modeling and mitigating risk Enhancing visibility of EPC partners Managing complex programs & projects Asset Efficiency • • • • Managing scope changes quickly Access to real-time data Collaboration throughout the company Metrics/measurement to drive KPIs Talent Shortage • Assigning the right people to the right projects • Leveling resources and resource optimization • Poor resource utilization Copyright ©2009, Oracle. All rights reserved. Capital Investments: Lead the Way Out of the Recession with a Focus on the Right Capital Projects •Assert intensive industries – like Utilities – tend to be the last major industries to emerge from a recession1 •The number, size, scope, and complexity of portfolios and projects has increased – Project investments are huge with US$12,000,000,0002 devoted to projectbased work •Cost errors and shorter schedules have major impacts – 25% reduction in construction schedules – Mistakes generate cost overruns in the US$100s of millions2 •The challenge – project portfolio optimization – Ensuring CapEx drives ROI and shareholder value – Forecasting funding and cash flow – Assessing risk during portfolio prioritization – Understanding the impact of contingencies on costs and timing Copyright ©2009, Oracle. All rights reserved. Project Portfolio Optimization: Unique Challenges in a Tough Economy Plan • Is the decision in-line with strategic objectives and market dynamics? • Do we have the right – or enough – resources and capacity for success? • Can we effectively score/rank projects across the company? • Have we considered all major risk factors? • Can we measure progress globally? Execute •Can we coordinate multiple projects even among multiple partners/service providers? •Will I be able to react to changes and updates in real-time? •Can we capture expertise and standardize best practices? •Can I optimize resources to avoid over/under allocation? •How can I assess schedule & cost risk effectively? Measure •Can we easily assess project financials – forecast vs. planned? •How can executives get early warning indicators of potential project issues? •Can I deliver investments on-time? •Will I be able to measure service providers/contractors performance? •Can I measure project cashflow, ROI and payback effectively across the enterprise? Copyright ©2009, Oracle. All rights reserved. Project Portfolio Optimization: Assessing, Prioritizing & Selecting the Right Capital Projects •Plan -- Create a long range plan and rank projects •Execute – Update, track and react to project changes & risks •Measure – Easily assess project financials and KPIs Create a competitive advantage by prioritizing enterprise investments based upon financial considerations, risk tolerance and resource constraints Copyright ©2009, Oracle. All rights reserved. Project Portfolio Optimization: Managing 700 Capital Projects to Deliver Better Service COMPANY Duke Energy is a leading energy company focused on electric power and gas distribution operations, and other energy services in the Americas – including a growing portfolio of renewable energy assets. With revenues over $13B they’re one of the largest utilities in the US. “Primavera schedules are the foundation of our capital program.” Doug Coatney Manager, Project Controls-Midwest Duke Energy BENEFITS •Enables 12-18 months planning accuracy for CHALLENGES Efficiently managing an annual portfolio of $250M which has more than 700 capital projects along with 40,000 separate activities. SOLUTION Primavera’s enterprise solution enables project leaders to plan, forecast and manage the status of all their projects down to the task and resource level. In addition, enhanced visibility permits them to see the projects according to the enterprise breakdown, work breakdown or the resource breakdown structure. resource requirements in over 10 separate groups (from substation engineering to real estate and maintenance) •Budgets are formulated and tracked using fully resource-loaded schedule data and actual cash flows. •Complete and total visibility across the enterprise for craftspeople •Scalability allows the solution to grow with the businesses demands and requirements Copyright ©2009, Oracle. All rights reserved. Asset Efficiency: “Rust” Never Sleeps, Neither Should Maintenance Programs •The deteriorating economy requires a greater focus on existing assets – “…utilities most focus on operational excellence to extend the life of assets and extract more value.”1 – Spare capacity could be tight because the new financial environment could squeeze investment2 – Responsiveness to changing market conditions is asset driven – Preventative maintenance reduces costly reactive maintenance •Maintenance management drives return on assets (ROA) – Essential to an organization’s financial success and a key Wall Street metric3 – Proactive maintenance organizations can dramatically increase craft productivity4 •The challenge – optimizing existing assets – Optimizing both the routine/daily and complex maintenance process – Accessing real-time data & responding to rapid changes – Collaborating throughout the enterprise – Integration to EAM, ALM and ERP systems Copyright ©2009, Oracle. All rights reserved. Optimizing Existing Assets: Operational Excellence Drives Success in a Down Economy Plan • Can we prioritize the maintenance backlog? • Do we have the right – or enough – resources and capacity for success? • Have we considered major risk factors including suppliers/service providers, weather, etc? • Can we leverage best practices to reduce planning time and mistakes? • Can we effectively communicate status/progress internally and externally? Execute •Can I collaborate/coordinate with service providers through the project lifecycle? •How do I balance resources across daily work, turnarounds and capital projects? •Can I level resources to avoid over-allocation? •Are we preventing scope creep? •How can I continuously assess schedule & cost risk effectively? Measure •Can I improve unplanned downtime through better resource management? •Will I minimize safety issues if I have the right people on the right projects? •Can I increase wrench time and craft productivity with a diminishing pool of resources? •Will I be able to measure service providers/contractors performance? •How can I improve ROA and asset efficiency for stakeholders? Copyright ©2009, Oracle. All rights reserved. Optimizing Existing Assets: Completing Projects On-time and On-budget •Plan – Quickly develop & communicate projects more effectively •Execute – Manage tasks & activities •Measure – Assess costs and risks easily Reduce operating costs by managing schedules, resources, and costs across all complex – shutdowns, turnarounds – and routine/daily maintenance projects Copyright ©2009, Oracle. All rights reserved. Optimizing Existing Assets: Execute Best-inClass Outages and Standardize Processes COMPANY Ameren distributes electricity to 2.4 million customers and natural gas to almost 1 million customers in Missouri and Illinois. Their generating capacity is more than 16,500 MW and revenues in 2008 were $7.8B. “Primavera helps us deal with the additional tasks, scope changes, that inevitably develop once you get into a project. It can tell us how many more resources we need, or if they aren’t available, how much more time the project will take.” CHALLENGES Ozzie Lomax, Plant Manager, AmerenUE Taking a generating unit out of service for major maintenance means lost revenue. So the quicker the work can be planned and executed the better. Ameren needed to minimize risk and financial exposure during the outage process as well as plan 3,000 different tasks and coordinate 900 workers – most of which were contractors. BENEFITS SOLUTION planning, scheduling and updating of both internal and external resources By standardizing on Primavera, Ameren has created an enterprise project management process that enables both internal and contract resources to better coordinate and execute major maintenance programs. •10% reduction in outage time, the recouped revenue falls straight to the bottomline •One “true” master schedule even though most resources are external contractors •Enhanced resource management allows the •Integration of contractor’s schedules helps to reduce errors, delays and costs •Visibility of project status from the boardroom to the field Copyright ©2009, Oracle. All rights reserved. Talent Shortage: Enhance the Use of Limited Talent & Capture Best Practices •The largest number of retirements will occur over the next decade1 – The average age of an employee is 46 to 492 – Retirement poses the most immediate challenge to the stability of the electricity industry's workforce2 •Limited talent is a risk to portfolios & projects – Lack of skilled talent is increasing project costs and complete dates – Mistakes due to poor/deteriorating project management skills are driving up costs •The challenge – doing more with less – Investing in the right projects to maximize resource optimization – Assigning the right staff to the right project – Capturing best practices/methodologies for the future workforce Copyright ©2009, Oracle. All rights reserved. Doing More with Less: Get the Right People On the Right Projects at the Right Time Plan •How do I forecast my resource requirements 5, 10, 15 years into the future? •How do I ensure I have the right resources for the project? •Are we over/under allocating resources? •Do our partners or service providers have the necessary skill sets? Execute •How can I quickly adjust for illness and other risk factors? •If my other projects are delayed how does this affect my resource plan? •Can I continuously monitor projects for issues and resource bottlenecks? •How do we ensure adequate communication between the resources and project controls? Measure •Has craft productivity increased? •Are we capturing best practices for the next generation? •Did we reduce errors by assigning the right skill to the right task? •Are resource constraints delaying the delivery of the project? Copyright ©2009, Oracle. All rights reserved. Doing More with Less: Manage Resources and Capture Knowledge •Plan – Get the right resources for the job •Execute – Manage resource bottlenecks and over allocation •Measure – Capture best practices Level resources across all projects – capital, shutdown, routine, etc. – and proactively track resource demand so workforce is not over allocated Copyright ©2009, Oracle. All rights reserved. Doing More with Less: Integrate with Disparate Systems for Enhanced Resource Utilization COMPANY Hydro One Networks is responsible for 97% of Ontario's electricity transmission system and about one-third of the province's distribution system. Their distribution system brings electricity to approximately 1.3 million homes and businesses across rural Ontario. “The use of a standard, province wide IT solution is helping us provide timely scheduling information that can improve service and reduce overhead costs.” CHALLENGES Providing electricity to an area about the size of Western Europe, serving 92 municipalities and 18 remote communities is a daunting task. However, imagine also filling the service orders, performing the construction and maintenance work while using multiple manual processes and a jumble of highly customized, poorly integrated software for workforce management. This is what Hydro One was facing. BENEFITS • Enhanced ability to plot work activities and determine what resources will be required to supplement existing resources • Consolidation of resource requirements for the peak project season by specific geographies • Reduced data entry means better information accuracy which results in better service for customers at a lower cost. • Increased efficiency by shifting the dispatching of resources to schedulers in local offices • Better coordination and management of resources based on local conditions and constraints. SOLUTION Adopting a best of breed approach, Hydro One selected Primavera for it’s core resource management capabilities. Integration to a number of disparate systems, including an Oracle database, enabled the client to seamlessly move data among applications. This resulted in a solution that was flexible and could meet future growth needs. JJ Blais, Project Director, Hydro One Copyright ©2009, Oracle. All rights reserved. 25 <Insert Picture Here> Solutions: Oracle Primavera for Utilities Prepared For: Client Logo Here Copyright ©2009, Oracle. All rights reserved. Committed to Asset Intensive Industries: Enabling Optimization Through EPPM Build Maintain Proven capital project planning, control and execution within a rigorous risk framework to optimize CapEx spend, mitigate risk and reduce costs Successful planning and management of complex global projects – plant shutdowns and turnarounds – as well as routine maintenance to reduce OpEx, enhance craft productivity and increase asset efficiency We are the de facto standard for the global Utilities Industry Copyright ©2009, Oracle. All rights reserved. Solutions for Utilities: Focused Offerings for Capital Projects & Maintenance Primavera P6 Enterprise Project Portfolio Management • Prioritize project portfolios • Balance resource capacity • Plan, schedule, and control • Allocate best resources and track progress • Monitor and visualize project performance vs. plan • Foster team collaborative management • Integrates with ERP & EAM systems Oracle | Primavera PPM Effectively maintain and increase the efficiency of existing assets Monitor budget allocations against key performance indicators Identify and select the best exploration and production opportunities Invest in and deliver projects with superior returns Coordinate existing resources and quickly train new talent Maximize labor pools globally through an integrated approach Primavera Risk Analysis: • Determination of cost and schedule risk exposure • Predictive forecasting • Contingency and mitigation modeling and assessment • • Primavera Inspire for SAP: • Create master schedules from related work • Increase visibility of all work types, ensure efficient • Prepared For: Client Logo Here Manage risks to maximize return and minimize uncertainty Set realistic expectations of project cost and schedule Copyright ©2009, Oracle. All rights reserved. resource utilization Reduce system administration requirements and IT/maintenance Solutions for Utilities: Leading Technology to Meet Challenges of Executives and Project Teams • Interoperability – no more siloed/fragmented data • Leverage a single version of the truth – one source of integrated information • Manage CapEx more effectively – successfully choose, plan and execute projects • Drive down OpEx – increase craft productivity through better planning, allocation of resources, and cross-training • Deliver on time and on budget – effectively coordinate & collaborate on multiple projects and programs • Do more with less – maximize productivity of limited resources Prepared For: Client Logo Here Copyright ©2009, Oracle. All rights reserved. Next Steps Copyright ©2009, Oracle. All rights reserved. Contacts Copyright ©2009, Oracle. All rights reserved.