Smartphone Industry Cole Bardreau John Knisley Laila Judeh Teemu Tiitinen Agenda Brief History Industry Analysis Apple vs. Samsung Advertising Strategies Raw Data Analysis Recommendations Why Smartphones? Use the product everyday Global growth of 23.6% High Global competition; Mature US market. Global industry of over $265 Billion In 2015, 1 Billion Smartphones will be sold globally What is a “Smartphone”? "a handheld device that enables users to store and retrieve e-mail, contacts, appointments, tasks, play multimedia files, games, exchange text messages, browse the Web, and more“ Mobile phones with advanced PC-like capabilities Independent operating systems and allow for installation of software applications by third parties Android, Windows Phone, and iOS Brief History “Mr. Watson, come here. I want to see you”Alexander Graham Bell (March 10th 1876) Motorola introduced 1st handheld mobile phone on April 3rd 1973 “Smartphones” came around in the 1990s SIMON Credited as 1st “Smartphone” Sale to public August 16th 1994 Touchscreen & email Only sold 50,000 units in 6 months of being on the market Led the way for future… The Evolution Term “smartphone” first coined by Ericsson in 1997 Apple is credited for making it a mainstream product Growing due to increased income in emerging markets Industry Analysis About the Industry The Supply Chain Key Economic Drivers Disposable income Supply Industries Parts and manufacturing Demand Industries Consumers tastes and preferences Related Industries Telecommunications (Verizon, AT&T, T-Mobile etc.) Smartphone App Industry The Supply Chain Who are the players? Global Market Share Samsung – 25.2% Apple – 11.9% Huawei – 6.8% Lenovo – 5.4% Xiaomi – 5.1% Others – 45.5% Competition HHI Global- 902.07 US-2787.7 CR4 Global-49.3% US-85.3% Fragmented so extremely competitive globally US dominated by few firms Around the World SWOT Analysis Market in the U.S. Apple- 42.5% Samsung-29% LG-7% Motorola-6.8% HTC-6.1% Blackberry-2% Nokia-2% Others-3.4% U.S. Market After closer examination, it is the Android products that is majority Much closer in US than globally Clearly dominated by 2 players Industry Growth in the U.S. Innovators (2.5% of market) Early Adopters (13.5% of market) Early Majority (34% of market) Late Majority (34% of market) Laggards (16% of market) Future of Industry in U.S.? The number of new smartphone users added each year will be fewer The next 60-70 million users will be older and have less disposable income Sales will become driven by replacement and upgrade sales Importance of innovation and advertising adding utility! Advertising Strategies Combative Advertising This type of advertising redistributes consumers among brands but does not shift consumer preferences. Very common when two main competitors are competing for market share. Combative Advertising Prisoner’s dilemma Market shares 25.2%, 11.9% Apple would steal market share from Samsung Samsung would steal market share from Apple ??,?? Advertising could also be used to keep out new firms when they enter Persuasive Advertising Characteristic of mature markets. Does not increase the size of the “pie”. Ads are not informing people about what informative smart phones are. persuasive reminder Comparative advertising Informative view Advertising is a means of conveying information to consumers. Reduce consumers’ search costs Reduce price dispersion Direct vs indirect signaling Informative view Leads to more consumers demanding the product $ more profit. Demand with high advertising Profit Demand with low advertising MC Quantity Direct advertising (Samsung) Price references imply value People will not search for better deals People will assume it is the best Indirect Signaling (Apple) Advertising can be used to signal quality Only high quality companies can afford to advertise a lot. Dominantly experience goods 3 Reasons for indirect info: 1) signaling efficiency 2) match products to buyers 3) repeat business effect Persuasive View Advertising creates product differentiation Demand becomes more inelastic, consumers have higher WTP. Can lead to higher prices more profit. $ Demand with low advertising Demand with high advertising Profit MC Quantity Apple vs Samsung Complimentary View Stable preferences May value prestige Product Placement Raw Data Analysis Overview Analyze Primetime Advertising Data 2014 Industry’s Primetime Advertising Investigate Apple vs Samsung Similarities Differences Primetime Advertisements: Industry • Two Major Players – United States • Apple & Samsung • 58% of Advertisements • Consistent with smartphone users • Nearly 70% • Apple: Nearly 900 Primetime ads • Samsung: Nearly 800 Primetime ads Apple vs. Samsung Apple IOS operating system Apple iPhone Lifestyle Samsung Android operating system Samsung Galaxy “Be Different” Primetime Advertising Expenditures - 2014 Apple Expenditures Samsung Expenditures Total $ Spent Total $ Spent $162 M $124 M Average $ per Ad Average $ per Ad $193,107 $174,788 $ per second $ per second $4,214 $4,956 Monthly Analysis • Apple • IPhone 6 release • September • January, February, March –Dormant • 2015 trends • Samsung • Consistent • Samsung Galaxy S5 release • April • Similar advertising during release Day of Week Analysis • Apple • Beginning of week • Decrease Friday & Saturday • Increase Saturday & Sunday • Samsung • Consistent • Weekend increase Time of Day Analysis • Apple & Samsung similar strategy • Target • 8PM – 10 PM • Weekly shows • After dinner Network Analysis • Apple • Consistent Advertising • CW – Targets weekly audience • Samsung • Targets 4 major networks • Popular shows Type of Show Analysis • Apple • Targets: Drama • Documentary Advertising • Samsung • Targets: Drama, Reality, Comedy • Documentary Advertising In Depth Average Spending: Type of Show • Apple • Leads every spending category • Sports, Reality, Comedy • High CPM • Drama Spending • Documentary Spending • Samsung • Sports • High CPM • Consistent with number of ads What can we conclude? • • • • • Apple dominates the primetime advertising Both similar time of day strategies Apple’s spending is not consistent with number of ads per type of show Samsung's advertising is consistent Advertising war lies within the commercial content Recommendations Recommendations Samsung could increase product placement to become more “prestigious” Global growth will continue but North America market share is dwindling (compared to rest of world) Recommendations Smartphones need to expand to emerging markets Focus on persuasive in US Focus on informative globally App industry (development)