Online and Offline Integration 46 Birmingham Parkway | Boston, Massachusetts 02135 | 617-254-5000 | www.ovrdrv.com American Internet Usage The internet reaches 62% of adults and is used for an average of 108 minutes on an average day, far out pacing print media.* 2 *Data taken from “A Day in the Life: An Ethnographic Study of Media Consumption” conducted by Ball State What The Research Says: Spending Growth William Blair & Company / CIMA Survey, March 2007 Traditional advertisers continue to migrate online 19% growth expected for 07 Imagine spending in Radio or DM growing 19% 3 What The Research Says: Spending Growth 4 What The Research Says: Spending Growth 5 What The Research Says: Spending Growth 6 What The Research Says Is Working 7 The Headlines 8 Silo Based Marketing and Optimization Offline Advertising Online Advertising SEO PPC 9 Integrated Marketing and Optimization Offline Advertising Online Advertising SEO PPC 10 Online and Offline Integration Tactics Staffing and Training Strategy Creative Media Tracking and Analysis 11 Staffing and Training • Look for people trained in print with web design qualifications -Nicole, Parametric Technology • Look for people with web writing capabilities - copywriters with concise writing style that translates well to the Web -Bill, MFS • Take print designers, and train them on the Web onsite - from outside organizations -Leanne, Appleseed’s • Take advantage of vendors - bring them in to train and educate your staff -Stephanie, Boston Globe • Implement an internal corporate Wiki -Kathy from APC • Subscribe to industry newsletters - ex: ClickZ, Web Marketing, Search Engine Watch -Harry Gold, Overdrive Interactive 12 Strategy • Prepare for the long-term and ensure platform is technically sound, etc., even if it pushes back immediate needs • Make your website more vertical overall by developing separate landing pages for various campaigns, with templates to accommodate different audiences • Develop Business Compliance Guidelines (style guides) addressing online business rules in advance so your creative gets through compliance faster - Jennifer from Vicam • Start thinking about online and search earlier, don’t treat it like an add-on or afterthought. • Think about how calls to action can take place online and can be weaved into your offline marketing activities - Harry Gold from Overdrive Interactive 13 Creative • Send your creative assets to an outside vendor for online production - Jude, Comcast • Do a Brand Awareness Campaign - direct consumer to landing pages and get them to register, using online calls to action which incorporate online and offline creative -Bill, MFS • Distribute Best Practice Guidelines for creative -Chuck, Progress • Use offers that include discounts - timely calls to action and a form fill out to collect info - have engaging content with embedded calls to actions -Leanne, Appleseed's • Appeal to consumers based on where they are located and what products are on sale in their area (to create sense of urgency) and allow consumers to choose conversion path -Jude, Comcast • Create valuable content, offer 60 day free trial, sign up for free newsletter, hints and tips - all points of contact that drive conversions -Aaron, Constant Contact 14 Media • Ensure consistency in messaging b/w weekly circular and online, so consumer can access 24/7 because timing is everything- this allows them to act on deals immediately -Brad, Target • Use USPS service (Gray Hair Software for example) which uses technology to sync direct email delivery and email -Mark • Do budgetary planning upfront that includes online marketing as an equal component -Allison, Comcast • Do integrated/bundled media buys that incorporate online and offline elements and ask for online value ads when buying offline -Harry Gold, Overdrive Interactive • Use social networks and blogs which are more about creation than commerce, they are about the value of your content • Use online and offline media as a spark to launch campaigns • Media allows you to target specific groups of people online in more affordable way -Kathy, Liberty Mutual 15 Tracking and Analysis Apply Tracking URLs in offline media- if possible use alternate domains -Jennifer, Vicam Compare offline dashboard and online dashboard to reveal lifts from integration in both areas Measure the success of your marketing on actions that truly add to your bottom line – track far beyond clicks and click costs -Harry Gold, Overdrive Interactive 16 Thank You Download this presentation at: www.ihaforum.org Addendum – About Overdrive About Overdrive Search and online marketing firm that focuses on brand building and customer acquisition in the online space Achieve success by combining best in class: Marketing (strategy, search marketing, online media, email marketing, link acquisition, RSS feed content distribution) Creative and conversion services (concept, design, copy, production) Advanced technology (development, serving, tracking, database) Our Mission: Build Lasting Revenue Channels Deploy and expand turn-key marketing programs that quickly create brand awareness, capture leads and drive sales Corporate Mantra: Flexibility We seamlessly integrate with existing agency relationships and complement resident skill-sets 19 Service Menu Search Marketing Online Media Creative & Production Strategy development Strategy development Strategy development Natural search engine optimization (SEO) Media planning Media buying Creative/brand development Paid search management (SEM) Trafficking Copywriting Ad serving Graphic design Campaign tracking Flash development Campaign reporting Rich media, gadget and widget development SEO PR Link buying Blog outreach Site conversion optimization Traffic analysis Campaign analysis and ROI optimization Online/offline media integration Web site development Web application development Search presence tracking and analysis Competitive search presence tracking and analysis Search engine compliant copy development 20 Current Clients B2B/Technology Consumer Non-Profit/Edu 21 Contact Harry J. Gold CEO & Manageing Partner 617-254-5000 x 1100 hgold@OverdriveInteractive.com www.OverdriveInteractive.com 22