Part 2 1. 2. 3. 4. 5. 6. 7. 8. 9. Executive Summary Business concept Products & services description Target Market Competitive analysis Marketing plan Operations & management plan Development plan Financial statements Situational analysis • Product & services analysis • SWOT analysis • Competitor analysis Customer analysis • Market segmentation • Target market Marketing goals & strategies • Use of the marketing mix • Advertising plan Implementation, Monitoring & Evaluation • Budget • Evaluation of marketing effectiveness 1. 2. 3. 4. 5. 6. 7. 8. 9. Executive Summary Business concept Products & services description Target Market Competitive analysis Marketing plan Operations & management plan Development plan Financial statements Organizational structure • Organizational chart (span of control & staff levels) • Staffing plan • Qualifications for key positions in the organization • Salaries of staff • Resumes of key managers Highlight special skills • Use of consultants, boards • What staff will need to be hired? Production and quality control • Means of producing product/delivering service Inventory Control • How inventory is managed to max. profits Equipment & technology • How it enhances/detracts from the business Financial control systems • Cash handling, billing, system for financial review, fraud prevention What are operational strengths? • Technology • Low cost production • Community visibility What are operational weaknesses? • • • • Competition Poor management Poor facilities Contractual agreements • Develop a plan to address these things…refer to SWOT analysis 1. 2. 3. 4. 5. 6. 7. 8. 9. Executive Summary Business concept Products & services description Target Market Competitive analysis Marketing plan Operations & management plan Development plan Financial statements Business plan is roadmap to the company • Need to show where you are going • Investors want to see what they are getting into in the future • Demonstrate changes that will be made to an existing business What the business will look like • # of ees the business will have • Profit margin • Market share • Expansion – facilities, product lines in 1-5 yrs 1. 2. 3. 4. 5. 6. 7. 8. 9. Executive Summary Business concept Products & services description Target Market Competitive analysis Marketing plan Operations & management plan Development plan Financial statements Financial information • Sources & uses of funds • Sales projections • Budget history Statements • Income statement • Cash flow projection • Balance sheet Time periods to cover • New business 1-3 years First yr monthly projections Yr 2 & 3 quarterly projections • Existing business Same as new business Add historical financial records from past 3-10 years Ask for budget information Measures profitability over a period of time ◦ i.e. annually, quarterly, or monthly Income = revenues – expenses Shows how profitable your company is—how much money will be made after all expenses are taken out With a new company… ◦ Typically 1st year you prepare monthly projections ◦ Years 2-3 Quarterly projections (4 times a year) ◦ Years 4-5: Annually (once a year) Example…. Clear Water Rafting Company Income Statement as of July 1- 31, 2009 Trips Concessions Store receipts Total revenues Staff Supplies Utilities Mortgage Marketing Maintenance Total expenditures Net revenue/(loss) Revenues $12,320 $2,486 $3,345 $18,151 Expenditures $9,562 $527 $452 $2,342 $732 $622 $14,237 $3,914 Income statement provides information about revenues coming in and expenses going out, but not cash in and cash out • What’s in the bank Eliminates some of the creative accounting of the income statement (ex. depreciation) Negative cash flows okay, but not sustainable forever Neg. cash flow comes from savings A. Net revenues B. Expenses C. Monthly cash flow (AB) D. Cumulative cash flow E. Cash position at beginning of month F. Cash position at end of month (C+E) Clear Water Rafting Company Cash Flow Statement - 1st & 2nd Quarters Matches income statement figures * Note that the numbers in parenthesis indicate a negative balance February March April May June July Total $ 1,276 $ 4,985 $ 8,076 $ 12,486 $ 16,958 $ 18,151 $ 61,932 $ 4,978 $ 6,890 $ 7,013 $ 9,213 $ 11,345 $ 14,237 $ 53,676 $ (3,702) $ (1,905) $ 1,063 $ 3,273 $ 5,613 $ 3,914 $ (3,702) $ (5,607) $ (4,544) $ (1,271) $ 4,342 $ 8,256 $ 12,000 $ 8,298 $ 6,393 $ 7,456 $ 10,729 $ 16,342 $ 8,298 $ 6,393 $ 7,456 $ 10,729 $ 16,342 $ 20,256 Financial condition of a business at a single point in time • End of month, quarter, year Provides information about a company’s assets, liabilities, and owner’s equity (capital)…owes vs. owns Assets = liabilities + equity • Equity = assets – liabilities Terms… or Current assets Cash & assets that can be turned to cash quickly (within a year) Inventory Bank deposits Accounts receivable ◦ Amts not yet collected from customers but are due Fixed assets Used to produce good & aren’t for sale Land, building, machinery, equipment Depreciation ◦ Declining value of a fixed asset Current liabilities Debts for regular business operations that will come due within a year) Notes, accrued taxes Accounts payable ◦ What is owed to suppliers for things bought on credit ◦ Salaries Long term liabilities Due after a year Mortgages, bonds, large loans Net worth (owner’s equity) Portion of business owned free and clear of all debts Clear Water Rafting Company Balance Sheet as of December 31, 2007 Assets Current Assets Cash & investments Accounts Receivable $3,546,975 Liabilities Current Liabilities Accounts payable $25,729 $1,243,785 AKA: Net worth Long term debt Total Current Assets Fixed Assets Store fixtures $4,790,760 Mortgage Total Liabilities $376,971 $402,700 $243,876 Equity $5,175,923 Total liabilities & equities $5,578,623 Office equipment $7,659 Rafting inventory $543,987 Total fixed assets $787,863 Total assets $5,578,623 Adjust equity to make it “balance” to reflect the remaining value “owed” to the owners What start up costs do you have with a new business? How do you finance a new business?? Business initiation expenses • Legal & professional consultants • Insurance • Incorporation expenses • Licenses & permits Capital expenses • Land, building, equipment, fixtures, displays Preopening operations • Salary of owner/manager; key employees • Utility deposits & installations • Staff training • Supplies & equipment • Initial inventory purchases • Maintenance • Advertising • 10% or more cash reserves Monthly estimates Categories: • Cost of goods sold • Personnel (including benefits) • Contractual services (ie. rent) • Equipment & supplies • Taxes & licenses • Debt services (paying loans) • Depreciation Can we estimate equally across 12 months? Internal • Savings • Property 2nd mortgage • Friends/family…caution! • Need 10-60% of start up costs backed by personal sources External…. External debt financing…securing money through a loan • Banks Multitude of types of loans Short & long term, balloon payments Inventory financing Usually 1-3% over prime Equity lines of credit for emergencies Most conservative source of financing & often turn down recreation External debt financing…securing money through a loan • Commercial finance companies Fund ventures turned down by banks…higher interest rates because of higher risks Make loans against: Accounts receivable Inventories Facilities & equipment • Savings & loan associations For real estate up to 75% of the value Higher interest rates External debt financing…securing money through a loan • Insurance companies Borrow against the paid up value of the insurance policy Low interest rates because it is low risk • Trade credit Supplier bills co. later – usually 30-60 days Low or no interest • Equipment financing, rentals & leases Rent to own equipment External debt financing…securing money through a loan • Government loans U.S. Small Business Administration Guarantees up to 80% of loans made by the bank SBA repurchases loan in the case of a default Apple, Nike & Godfather’s Pizza used SBA loans External debt financing…securing money through a loan • Credit cards High interest Equity debt financing • Requires giving up a portion of ownership in return for funds to start the business • Limited partnerships • Venture capital firms Look for companies with high potential ROI (ie. 30%+) Want larger projects over $500,000 Know there are a lot of failures, but bank on the one big winner to make up for it Equity debt financing • Public stock offerings Sale of stock to the public