TapForAll - Amir Amirmansoury 1 Tap For All For Consumers: Interact anonymously with businesses you visit and the community around you via one standardized smart phone app For Businesses: Increase sales and gain insights to your customer base via mobile applications, without hiring a team of developers Executive Summary Amir Amirmansoury TapForAll - Amir Amirmansoury 2 Opportunity With the explosion of mobile technologies and their ever-expanding role in our lives, we now have a tool set that opens up new opportunities to connect people with each other and the businesses they visit Geo-locations of our whereabouts Constant easy connection TapForAll - Amir Amirmansoury 3 Opportunity Current online business models, including social networks, are concentrating on more permanent relationships and personal information. They use mobile strategy only as an extension to their current model These models become less relevant as we go to restaurants, bars, concerts, stores, and seminars, where we anonymously transact, ask questions, listen, learn, communicate, and play games – we need a mobile model which supports our short-term interests in the context of our current location/activity TapForAll - Amir Amirmansoury 4 Opportunity How about a single app that is all you need to connect to the business owner, people and things/items around you at a given point in time? (No need to load 20+ mobile apps for various businesses you frequent, with varied levels of success) Businesses need a mobile strategy to capture the rapidly expanding mobile consumer market This market has not been tapped because of a lack of tool sets and relevant/profitable business model. TapForAll - Amir Amirmansoury 5 TapForAll • TapForAll opens a line of communication between customers and businesses, and enables businesses to capture insights from customers who may prefer the relationship to be transactional (vs. long term connection via today’s social media) • A business can provide the best service in the most efficient and cost effective way to its customers by leveraging mobile technology – without hiring a team of developers • With the help of TapForAll, people can engage with each other based on the affinity with where they are and what they are doing TapForAll - Amir Amirmansoury 6 TapForAll Enables Businesses to Make announcements to all customers in real time – latest deals, promotions, contests, events Answer questions, make or get suggestions Receive payment for goods/services Restaurant: Publish changes to menu/seasonal items, nutrition information, build community to support return business (i.e. game night/trivia night) Retail: leverage community feedback to drive sales (i.e. product reviews, upsell and cross-sell) Consumers to Ask for service, get questions answered Get real-time information about products or services Transact Restaurant: Order food, pay bill without waiting for the server to come by Grocery: Physically locate products in-store & access product details (i.e. nutrition info.) … TapForAll - Amir Amirmansoury 7 TapForAll for Consumers - Version 2 Socialize with one/many people in their vicinity who also want to socialize Play games Pay bills Access to coupons and best deals Share content, ideas, feedback Be as anonymous as they want to be – with total control over the granularity of the information that they provide to others TapForAll - Amir Amirmansoury 8 Scenario of Use – Retail Store A woman enters the department store - “TapForAll” verifies her location. She can: Chat with others anonymously - (customers who have opted to socialize) and store personnel Get real time announcements about the best deals Get coupons and add rewards Ask questions without waiting for a representative to walk by (optionally send a picture or barcode of the item from the app) Find out about products that may complement the item she is considering purchasing TapForAll - Amir Amirmansoury 9 Retail Store - Next Generation Customers can Interact with businesses from anywhere (businesses will know when customers are at the store or elsewhere) Send a picture of an item and find out if the store or one of its branches has the item Schedule to pickup an item Store will receive Reports on these interactions and demand analysis of specific items so they can improve their inventory An analysis of its hourly/daily traffic and a report on the interactions with the customer using “TapForAll” Many similar scenarios for other businesses and activities: bars/restaurants, grocery stores, coffee shops, seminars, concerts, shopping malls, apartment buildings, neighborhoods, classes, campuses… TapForAll - Amir Amirmansoury 10 Target Market Consumers: o People who go out for meals, entertainment, socializing, and shopping o People who are around people whom they don’t know very well o Most likely middle to upper middle class people from 18 to mid 50s in age Business: o Businesses who wish to extend their products and services to the tech savvy mobile consumer, but may not wish to develop an app in-house – retail shops, bars/restaurants, grocery stores, coffee shops, seminars, concert venues, shopping malls, apartment communities, homeowners’ associations, universities, churches… TapForAll - Amir Amirmansoury 11 Market Smartphone market grew 79.7% year over year in first quarter of 2011, according to the IDC Daily time spent on mobile apps has now surpassed web consumption. In June, users spent an avg. of 81 mins. daily on mobile apps, compared to 74 mins. on the web Morgan Stanley says: Mobile will be bigger than desktop Internet in 4 years Gartner says by 2015, digital strategies, such as social and mobile marketing, will influence at least 80 percent of consumers’ discretionary spending TapForAll - Amir Amirmansoury 12 Market cont… By 2015, the IDC predicts that 182.7 billion mobile apps will be downloaded, close to 1600% increase from the 107 billion apps downloaded in 2010 …. The mobile app market is expected to be worth $14.1 billion next year and jump 160% to $36.7 billion in revenue from direct sales, in-app purchases and mobile app advertising Venture-capital investments in the mobile sector are soaring, led by media and applications, commerce and payments and healthcare ($3 billion in the first half of the year) Startup valuations soar and investors vie to buy shares of hot private companies in the secondary market TapForAll - Amir Amirmansoury 13 Market Analysis Little cost for entering the market – high demand and high competition Mobile technology is going to change everything more so than the way personal computers did 20 years ago. And this is just a beginning… TapForAll - Amir Amirmansoury 14 Competition LAL (a.k.a LikeALittle), the service that originated with flirting on college campuses and is now trying to enable connections with any nearby people, has raised a $5 million series A round led by its seed investor Andreesen Horowitz A photo-sharing app maker called “Color” has raised a whopping $41 million before even launching its app Yobongo – An app that let’s people chat with others who are nearby received $1.35M in seed funding on 3/23/11. At the time it was a 2 ½ week old iPhone app TapForAll - Amir Amirmansoury 15 Competition cont… Bump began as a simple idea for sharing contacts has since morphed into media-sharing opportunities. Bump founders quit school, moved to San Francisco and raised $3.5 million from Sequoia. The second wave of financing, $16.5 million from Andreessen, came in January Canada-based Kik Interactive closed an $8 million round of series A funding. The updated Kik Messenger, available for free in the Android market and Apple app store, allows for real-time group chat for up to 10 people and picture sharing TapForAll - Amir Amirmansoury 16 Competitive Analysis Most competitors are involved in: o Content sharing market o Group chat/messaging o Social check-ins TapForAll helps you interact with businesses and products – to enhance the buying process with one easy-to-use app TapForAll - Amir Amirmansoury 17 Competitive Analysis cont… Competition’s weaknesses Failure to: Establish barriers to entry Define a revenue model Lack of: Experience and expertise in business or/and technology Experience in building a startup Features to entice users to use the app frequently Most have released apps with confusing features that often crash and have annoyed their customers TapForAll - Amir Amirmansoury 18 Our Advantages Unique capabilities and value propositions Business model that includes engaging with business partners as resellers Many possibilities for a revenue model Seasoned founders with extensive hands-on experience in software, business and startups TapForAll - Amir Amirmansoury 19 Customer Acquisition Use of business customers to promote our app to their customers Word of mouth and viral marketing Become strongest link in the value chain – consumers asking businesses to use our app (i.e. “Intel inside”) The app itself and it’s evolving capabilities Advertising on websites Newsletters of our business customers Distribution of relevant content about our app PR / advertising based on case study evidence TapForAll - Amir Amirmansoury 20 Barriers to Entry & Customer Retention Exclusive partnerships Loyal business customers and loyal consumers Community and connections established and maintained by our app Continuous data driven innovations based on our analytics Brand and first mover advantage TapForAll - Amir Amirmansoury 21 Revenue – Short Term Subscription fees for business customers using “Tap For All” In the second year we will explore more revenue models: o Advertisement o Lead generation o Charging business customers for helping them with mobile strategy o Charging consumers for add-ons features o Transaction fees related to in app purchases (?) TapForAll - Amir Amirmansoury 22 Strategy – Six Month Plan Build the core team Finish building the app and the website o Quality and completeness of the features not quantity of features Identify target verticals Establish partnership with businesses in target verticals to pilot TapForAll, identity high value scenarios, and refine feature set Customer development - build loyal customers Build analytic systems TapForAll - Amir Amirmansoury 23 Strategy – Six Month Plan cont… Monitor usefulness of capabilities and enhance them Add more business customers within targeted verticals Establish partnership with a payment processing company Build reward/loyalty capabilities TapForAll - Amir Amirmansoury 24 Strategy – One Year Plan PR and marketing efforts to build brand (continuous) Get second round of funding Further build the team Establish partnerships with businesses with complementary products to be our Value Added Resellers Build Android & Windows Phone versions of our app Add more verticals (businesses and places our customers visit) TapForAll - Amir Amirmansoury 25 Strategy – One Year Plan cont… Add necessary capabilities to enhance customers experience in all the use cases Enable consumers to share more and different types of content Further build website, analytics, web services Help business customers with mobile strategy Integrate with complimentary services (coupons, price comparisons, Yelp reviews, …) TapForAll - Amir Amirmansoury 26 Strategy – Long Term Build a digitized diary of consumer’s life – where they have gone, what they have done, bought, listened to....all information is totally private Get involved with the global market Keep and guide consumers that are connected using our “elastic” association through more meaningful, permanent relationships (i.e. online dating) Add more verticals Develop capabilities to accommodate new verticals (bars/restaurants, retail stores, coffee shops, seminars, concert venues, shopping malls, apartment communities, homeowners’ associations, universities, churches) TapForAll - Amir Amirmansoury 27 Exit Strategy “TapForAll” has a lot of potential and can become the app which plays a role in everyone's daily life. The plan is to: Explore the potential, reach it, and become profitable (or an IPO route) o Open to Merger and Acquisition possibilities I am married to this business and I am planning to be around for the long haul TapForAll - Amir Amirmansoury 28 Key Performance Indicators to Measure Success We will be heavy on analytics to measure success of individuals, teams and the company We will use these indicators to measure the company’s success after our first release (6 months from now): Time spent on our app Number of users in a week Increase of customers for our business partners (customers) Consumers’ rating of our app Traffic on ours and our customers’ websites TapForAll - Amir Amirmansoury Initial Team Two senior software engineers Senior IOS Developer Analytics Engineer / DBA Experienced marketer / business development Copy Writer and Viral Marketing Assistant UI expert and consultant All with extensive experience in business 29 TapForAll - Amir Amirmansoury 30 Next Secure $500K seed money to complete our 6 month goals Payroll, and marketing costs