MOBILE BUSINESS INTELLIGENCE ROADSHOW SEATTLE ROADSHOW September 08, 2010 | Grand Hyatt Seattle| Seattle, WA USA 1 2 Agenda MOBILE BUSINESS INTELLIGENCE ROADSHOW Introduction Mike Daves – Seattle, Account Executive Mobile Business Intelligence Kurt Bruchal- Seattle, Account Executive MicroStrategy Mobile for iPhone & iPad Laura Edell – Seattle, Sales Engineer High Performance BI and Dashboards Laura Edell – Seattle, Sales Engineer High Performance Data Warehousing David Russell – Director of Digital Media Sales, Netezza Wrap-Up 3 A Revolution in Business Intelligence Native Experience. Enterprise Grade. Fast. 4 Agenda MOBILE BUSINESS INTELLIGENCE ROADSHOW Introduction Mike Daves – Seattle, Account Executive Mobile Business Intelligence Kurt Bruchal- Seattle, Account Executive MicroStrategy Mobile for iPhone & iPad Laura Edell – Seattle, Sales Engineer High Performance BI and Dashboards Laura Edell – Seattle, Sales Engineer High Performance Data Warehousing David Russell – Director of Digital Media Sales, Netezza Wrap-Up 5 The Mobile Internet is the Next Wave of Information Technology and Will Dwarf All Previous Waves Mainframe Computing Mini Computing Personal Computing Desktop Internet Mobile Internet (1960-1980) (1980-1990) (1990-2000) (2000-2010) (2010- ) 1M Users 10M Users 100M Users 1,400M Users 5,000M Users Source: Morgan Stanley, The Mobile Internet Report 6 The Mobile Internet will have 10x Greater Impact than the Desktop Internet All The Time Everywhere Everyone Information Available 24 x 7 Every Location Becomes Your Office Everyone Who Has a Phone 1Billion PC users 12am 6pm 6am Manager at Desk 3 hrs X 5 days = 15 hrs/week Information Access Is Limited to time in office at desk 12pm vs. vs. 5Billion cell phone users 12am 6pm 6am Information Opportunities 24 hrs x 7 days = 168 hrs/week 7 12pm vs. Information Opportunities Everywhere Mobile BI is 10x Better than Previous Modes of BI Mobile BI Web BI Paper BI Portable ✓ ✗ ✓ Interactive ✓ ✓ ✗ 54 Billion pages of reports printed each year in the US alone at $0.02 per sheet = $1.08 billion per year for printed reports Mobile BI can replace all of them 8 “Why Now?” New Generation of Mobile Devices New Generation of Networks New Generation of Applications (“Apps”) 3 G Compute Power 3G+ Is Now Mainstream • A 2009 smartphone is as powerful as a 2001 desktop computer – at half the cost • High speed, high capacity • 21% penetration globally • 38% penetration in US Innovation WiFi • Multi-touch interface • GPS, camera, other sensors • Widespread public availability • Widespread corporate installation • Widespread private installation 9 New Paradigm for Functionality • Simple and highly focused • Designed to accomplish one task or make one decision very quickly Overwhelming Adoption • More than 4 Billion cumulative downloads from Apple’s AppStore for iPad and iPhone 10 Extend Your Grids, Graphs and Enterprise Reports to Your Mobile Devices 11 Extend Your Dynamic Dashboards on Your Mobile Devices Dynamic Dashboards in MicroStrategy Web Dynamic Dashboards as iPad Apps Dynamic Dashboards as iPhone Apps 12 Six Reasons Your Mobile BI Apps Will Be Even Better than Your Previous Web-based BI Apps (1 of 2) 1. Integrated Mapping 2. Multi-touch 3. BI-specific Gestures Integrating Google Mapping directly into your reports Supporting native Apple multi-touch gestures Including new, BI-specific, multi-touch gestures 13 Tap Swipe Flick Double Tap Rotate Pinch Touch & Drag Two Finger Swipe Touch & Hold Six Reasons Your Mobile BI Apps Will Be Even Better than Your Previous Web-based BI Apps (2 of 2) 4. App Integration 5. Sensor-based Query 6. Mobile Info Capture Directly linking to/from other mobile Apps Prompt input directly from mobile sensors Remotely capturing data and initiating transactions Apple Apps Accelerometer Database Bar Code Reader Bluetooth Other Apps GPS Speech Communication Channels 14 Backend System MicroStrategy Mobile is Part of an Enterprise Grade Platform Mobile Desktop / Laptop email Windows Office Portals iPhone iPad Blackberry Full Spectrum of Full Spectrum of Developer Tools Admin Tools Web Professional MicroStrategy Web Desktop Designer MicroStrategy Mobile Enterprise Manager Command Manager MicroStrategy Intelligence Server Architect Object Manager SDK Integrity Manager Databases 15 Browser Cube Databases Transactional Applications Website Content Mobile Strategy 1: Mobilize Your Existing Reports Existing Project 16 MicroStrategy Mobile Runs Existing Grid and Graph Reports Directly Mobile Strategy 2: Mobilize Your Dashboards Dynamic Dashboards in MicroStrategy Web 17 Dynamic Dashboards as iPhone Apps Dynamic Dashboards as iPad Apps Mobile Strategy 3: Build New BI Applications New BI Apps Standard Grids and Graph Reports Dynamic Dashboard Apps NEW BI Apps that Include Transactions Replenish Inventory Based on predictive analytics Place an Order Based on latest pricing Upgrade Customer Based on lifetime value Set New Prices Based on supply & demand 18 Mobile Strategy 4: Innovative New Applications New Business Processes New Business Models New Revenue Streams Innovative Customer Strategies • • • • • • • 19 Direct mobile payment solutions “Talking” products Customer loyalty app Mobile coupon / tickets Location-specific offers Customer forums Customer support interaction Innovative Process Strategies • • • • • • Remote intelligence gathering Integrated re-supply processes Sales training simulators Upsell / cross-sell advisor Remote testing Work process monitoring Deploy Your BI Applications in Just a Few Days 20 Management Dashboard App Price Analytics App Hospitality Executive App 3 days 7 days 5 days About Herbalife: Herbalife is a global nutrition, weight loss, and skin care company. It sells its products in 72 countries through a network of 1.9 million independent distributors, achieving $2.3 billion in 2009 revenue. The iPhone App: Herbalife’s iPhone App tracks the organization’s largest distributors and measures the performance of the individual salespeople who work for each distributor. The App also monitors distributor recruiting and retention. The App is used by Herbalife executives, including the CEO and COO. Ultimately Herbalife intends to make the App available to all 1.9 million of its distributors. 21 About VHA: VHA is a national network of not-forprofit health care organizations that work together to drive maximum savings in the supply chain arena, and improve operational efficiency and clinical outcomes. VHA serves more than 1,400 hospitals and more than 28,000+ non-acute care providers nationwide. The iPhone App: VHA’s PriceLYNX analytics iPhone App helps hospitals cut costs and improve supply chain management by enabling them to benchmark their purchasing performance against their peers. Users analyze performance by item, UNSPSC category, vendor, manufacturer, and more – empowering hospitals to lower costs, improve purchasing performance, and save money. Mobile functionality enables buyers to always make the best possible purchasing decisions, even when they are not in their office. 22 About Alloso: Alloso’s Portfolio One system is a web-based BI platform that aggregates information from multiple hospitality and hotel brand partners. The iPhone App: Alloso’s iPhone App extends Portfolio One to mobile hospitality executives. Hotel general managers can now use their iPhone devices to view and analyze KPIs, P&L data, budget comparisons, revenue segments, expenses, and even competitive results and guest reviews. 23 Three Programs to Help You Get Started Today Fast Software Fast Implementation Fast Education 25 Free Licenses Expert Assistance Free Hands-on Class Mobile QuickStrikeTM Intro2MobileTM Simply download, install and start building great mobile BI apps A ten day focused engagement, delivered by mobile BI experts An introduction to mobile BI using MicroStrategy Mobile Components: •25 named users – FREE •Training and support – FREE •Community access – FREE Deliverables: 1. Production mobile BI app 2. App design storyboard 3. Video of the new app Content: •Concepts and features •Hands-on exercises •Build a mobile app 24 Mobile Business Intelligence for the iPhone, iPad, and BlackBerry Native App Experience Enterprise Grade Fast to Develop Purpose-built, workflow-driven Apps that quickly and easily guide users through their data to discovery, analysis, or decision. Apps fully leverage mobile device capabilities, including the multi-touch interface, sensors (GPS, camera, etc.), communications (voice, email, text), and more. Designed to deliver the higher levels of performance and scalability demanded by mobile Apps. MicroStrategy delivers inmemory, multi-level caching, ROLAP analytics, robust security, easy extensibility and comprehensive administration features designed for enterprise deployments. Fast, code-free App development via MicroStrategy’s metadata-driven, point-andclick paradigm. Build rich, interactive BI Apps in just days. Speed deployment by building once and deploying across platform to iPhone, iPad, BlackBerry, browsers, Microsoft Office, or portals. 25 Agenda MOBILE BUSINESS INTELLIGENCE ROADSHOW Introduction Mike Daves – Seattle, Account Executive Mobile Business Intelligence Kurt Bruchal- Seattle, Account Executive MicroStrategy Mobile for iPhone & iPad Laura Edell – Seattle, Sales Engineer High Performance BI and Dashboards Laura Edell – Seattle, Sales Engineer High Performance Data Warehousing David Russell – Director of Digital Media Sales, Netezza Wrap-Up 26 MicroStrategy Business Intelligence on the BlackBerry 550+ Companies using MicroStrategy Mobile on the BlackBerry Mobile BI on the BlackBerry GUESS, Inc& Interactive Store operations personnel access Intuitive Analysis information while on the shop floor Prompted Reports Subscriptions Management NyGard Regional Managers access product Project Browsing; Report Search information and inventory 24/7 from the palm of Availability their hands Anywhere, Anytime Report Offline Analysis and Storage 27 The same tools you use today Mobile Desktop / Laptop email Windows Office Portals iPhone iPad Blackberry Full Spectrum of Full Spectrum of Developer Tools Admin Tools Web Professional MicroStrategy Web Desktop Designer MicroStrategy Mobile Enterprise Manager Command Manager MicroStrategy Intelligence Server Architect Object Manager SDK Integrity Manager Databases 28 Browser Cube Databases Transactional Applications Website Content iPhone Demonstration 29 Best Practices of the Existing SDK Now in Objective-c 32 Open & Extensible The SDK offers two ways to extend MicroStrategy Mobile with Custom Objective-c Customization Type 1 MicroStrategy Mobile App Customization Type 2 Objective-c App embedded with embedded with Custom Objectivec (e.g. visualizations, bluetooth, advanced interfaces) 33 MicroStrategy Mobile Content (e.g. reports, graphs, visualizations, mapping, geo-location context) iPad Demonstration 35 Rebranding (Skinning) Customize: •Look and feel to match corporate “identity” and branding including icons & splash screen 37 37 Portable Documents Challenge: Move Documents From Project A to Project B Solution: The Same Dashboard, Shared Across Environments Preserve: •Grids and Graphs •Formatting •Selectors •Data Mappings 38 • Publish to production • Use as an accelerated starting-point for rapid dev • Disassemble &use for parts Dashboard Apps & Mobile Apps Dozen of Reports Dashboard App iPhone App iPad App Dashboard Apps and Mobile Apps Traditional BI Models Only Enterprise Support 20% of An Population Enterprise Population Well Supported by Traditional BI • Managers • Analysts • Information Workers 20% NOT Well Supported by Traditional BI 80% • Executives • Line Managers • Operational Workers Dashboard Apps and Mobile Apps A Wide Array of Jobs Functions Are Poorly Supported by Traditional Operational Workers BI Sales Personnel Customer Service Consulting Mgrs Line Workers Store Managers Field Engineers Claims Mgrs Insurance Agents NOT Well Supported by Traditional BI 80% • Executives • Line Managers • Operational Workers Educators Portfolio Mgrs Factory Managers Drivers Technicians Dashboard Apps and Mobile Apps Operational Reports and Traditional Dashboards Are Insufficient Traditional Dashboards Easy to use… yet too little data Sales Personnel Customer Service Consulting Mgrs Line Workers Store Managers Field Engineers Claims Mgrs Operational Reports Lots of data… yet no insight Insurance Agents Educators Portfolio Mgrs Factory Managers Drivers Technicians Dashboard Apps and Mobile Apps Combine the Best Dashboard App Characteristics of Operational Reports and Dashboards Traditional Dashboards • Embedded Interactivity • Hundreds of Data Views Operational Reports • Compressed Data • “Micro-Database” Our Customers’ Dashboards The 2010 Dashboard Showcase GUESS Super Stars Business Drivers • 120 Designers, Buyers, Executives, Marketing, Finance & Operations • Daily information of best selling items Business Impact • Replaced manual Excel report creation • Share information much more quickly Our Customers’ Dashboards The 2010 Dashboard Showcase DHL Industry: Transportation Business Drivers • 40+ Executives and Senior Sales Managers • Comprehensive analysis of DHL customers’ shipping profile and historical trends Business Impact • Significantly faster information delivery • Information improved customer reviews and negotiations Agenda MOBILE BUSINESS INTELLIGENCE ROADSHOW Introduction Mike Daves – Seattle, Account Executive Mobile Business Intelligence Kurt Bruchal- Seattle, Account Executive MicroStrategy Mobile for iPhone & iPad Laura Edell – Seattle, Sales Engineer High Performance BI and Dashboards Laura Edell – Seattle, Sales Engineer High Performance Data Warehousing David Russell – Director of Digital Media Sales, Netezza Wrap-Up 46 Higher Performance Mobile BI Will Drive Requirements for Even Higher Levels of Performance Mobile Usage = Near Instant Response Fast Speed More Users = Lower Tolerance Mobile BI (10,000s of users) Web-based BI (1,000s of users) Desktop BI (100s of users) Slow Low 47 Capacity High The Information Contained In This Presentation Is Confidential And Proprietary To MicroStrategy. The Recipient Of This Document Agrees That They Will Not Disclose Its Contents To Any Third Party Or Otherwise Use This Presentation For Any Purpose Other Than An Evaluation Of MicroStrategy's Business Or Its Offerings. Reproduction or Distribution Is Prohibited. CONFIDENTIAL Our Research Showed that there are Six Ways Our Customers Can Get Dramatically Faster Performance Average Speed Increase 48 1 Employ In-Memory to Accelerate Performance Technology 2 – 10x OLAP Services 2 Design High Performance Dashboards 2 – 10x Report Services 3 Optimize Query Efficiency 2 – 5x VLDB Settings 4 Implement Effective Caching Strategies 2 – 3x Intelligence Server 5 Configure MicroStrategy for High Performance 1.5 – 2x Intelligence Server 6 Leverage The Latest Database Technology 2 – 10x DB Appliances & Columnar Databases The Information Contained In This Presentation Is Confidential And Proprietary To MicroStrategy. The Recipient Of This Document Agrees That They Will Not Disclose Its Contents To Any Third Party Or Otherwise Use This Presentation For Any Purpose Other Than An Evaluation Of MicroStrategy's Business Or Its Offerings. Reproduction or Distribution Is Prohibited. CONFIDENTIAL Higher Performance – Report Services The Larger the Dashboard, the Greater the Potential for a Performance Gap NON-OPTIMIZED DESIGN (Before Dashboard Can be Initially Viewed) Response Time 32 min 16 min Large Dynamic Dashboard 8 min 4 min 2 min 1 min 30 sec Performance Gap Medium Dynamic Dashboard OPTIMIZED DESIGN Traditional Dashboard 15 sec 5 sec Dashboard Data Views 1 Dashboard Data Scope 10 (Data Scope = Attributes x Metrics) 49 10 100 100 1,000 1,000 10,000 The Information Contained In This Presentation Is Confidential And Proprietary To MicroStrategy. The Recipient Of This Document Agrees That They Will Not Disclose Its Contents To Any Third Party Or Otherwise Use This Presentation For Any Purpose Other Than An Evaluation Of MicroStrategy's Business Or Its Offerings. Reproduction or Distribution Is Prohibited. CONFIDENTIAL Higher Performance – Report Services Technology Advances to Delver Even Higher Performing Report Services 50 Up to 55% Reduction in Dashboard KB NEW Data Compression Algorithms 9R2 30-45% Faster Dashboard Rendering NEW Internal Dashboard Architecture 9R2 75% Faster OLAP Interactivity NEW Ability to Source Data Directly from a In-memory Cubes 9R2 5x Faster Response Time for Large Dashboards NEW On-demand Data Transfers 9R2 The Information Contained In This Presentation Is Confidential And Proprietary To MicroStrategy. The Recipient Of This Document Agrees That They Will Not Disclose Its Contents To Any Third Party Or Otherwise Use This Presentation For Any Purpose Other Than An Evaluation Of MicroStrategy's Business Or Its Offerings. Reproduction or Distribution Is Prohibited. CONFIDENTIAL Query Performance (normalized for data volumes) MicroStrategy Customers Get Best Performance 0 2 4 6 8 10 12 14 Microstrategy (16.67) SAS (16.67) Oracle BIEE (10.00) SAP BO WebI (7.78) SAP BEx (7.78) Microsoft SSAS (6.67) IBM Cognos Reporting (3.33) Information Builders (2.00) Oracle Hyperion (2.00) Pentaho (2.00) Bissantz (1.00) Targit (1.00) arcplan (0.80) IBM Cognos TM1 (0.80) QlikTech (0.80) Board (0.40) Cubeware (0.40) Microsoft SSRS (0.40) SAP BO DeskI (0.25) Infor PM (0.20) IBM Cognos Analysis (0.13) Jedox PALO (0.06) MIK (0.05) The Information Contained In This Presentation Is Confidential And Proprietary To MicroStrategy. The Recipient Of This Document Agrees That They Will Not Disclose Its Contents To Any Third Party Or Otherwise Use This Presentation For Any Purpose Other Than An Evaluation Of MicroStrategy's Business Or Its Offerings. Reproduction or Distribution Is Prohibited. CONFIDENTIAL 16 Agenda MOBILE BUSINESS INTELLIGENCE ROADSHOW Introduction Mike Daves – Seattle, Account Executive Mobile Business Intelligence Kurt Bruchal- Seattle, Account Executive MicroStrategy Mobile for iPhone & iPad Laura Edell – Seattle, Sales Engineer High Performance BI and Dashboards Laura Edell – Seattle, Sales Engineer High Performance Data Warehousing David Russell – Director of Digital Media Sales, Netezza Wrap-Up The Information Contained In This Presentation Is Confidential And Proprietary To MicroStrategy. The Recipient Of This Document Agrees That They Will Not Disclose Its Contents To Any Third Party Or Otherwise Use This Presentation For Any Purpose Other Than An Evaluation Of MicroStrategy's Business Or Its Offerings. Reproduction or Distribution Is Prohibited. CONFIDENTIAL Powering Mobile BI Supporting Mobile BI with Data Warehouse Appliances © 2010 Netezza, Inc. All rights reserved Impact of Mobile BI on the Data Warehouse • Low Latency – users will not tolerate slow response times • EDW Throughput – the back-end EDW must not be adversely effected by the new workload • Increased User Population – more people wanting to do more things with BI • Operational BI – prevalence of look-up queries in near real time May 10 Data Warehouse Appliance May 10 • Appliance simplicity • Optimized, purpose-built analytics engine • 10-100x faster than traditional systems • Integrated database, server and storage • Scalable • Built-in data compliance • Standard interfaces The Big Picture Data Center Universal Access : Universal Management : Flexible Provisioning Oracle Compatibility Layer Enterprise Data Warehouse Legacy DB May 10 Edge Edge Appliance Edge Appliance Edge Appliance Edge Appliance Appliance Mobile Users Netezza Edge Appliances May 10 Skimmer TwinFin ≅ 0 to 100+ users 100s to 1000s of users 100s of GB to 10 TB 5 TB to 1.5 PB Simple & Complex Queries Simple & Complex Queries Page 57 Summary • • Netezza Corporation: a mature, trusted partner > Pioneered data warehouse appliance > Robust and growing business > Easy to do business with > Vision of enterprise-wide analytics Leading the pack in innovation > Price/performance leadership > Netezza-easy > The first of a new generation > User validation > Certified on leading ETL & BI tools May 10 Agenda MOBILE BUSINESS INTELLIGENCE ROADSHOW Introduction Mike Daves – Seattle, Account Executive Mobile Business Intelligence Kurt Bruchal- Seattle, Account Executive MicroStrategy Mobile for iPhone & iPad Laura Edell – Seattle, Sales Engineer High Performance BI and Dashboards Laura Edell – Seattle, Sales Engineer High Performance Data Warehousing David Russell – Director of Digital Media Sales, Netezza Wrap-Up 59 Reminder Three Programs to Help You Get Started Today Fast Software Fast Implementation Fast Education 25 Free Licenses Expert Assistance Free Hands-on Class Mobile QuickStrikeTM Intro2MobileTM Simply download, install and start building great mobile BI apps A ten day focused engagement, delivered by mobile BI experts An introduction to mobile BI using MicroStrategy Mobile Components: •25 named users – FREE •Training and support – FREE •Community access – FREE Deliverables: 1. Production mobile BI app 2. App design storyboard 3. Video of the new app Content: •Concepts and features •Hands-on exercises •Build a mobile app 60