1 Market Entry Strategy Plan Student’s Name: Turki, Binowaydan Hossam,Khalefah Omar,Almoallimi Salman, Ali April, 8th, 2015 Introduction 2 A Company dealing with stainless steel beef canning, slicing, weighing and buffering machines in Poland seeks to collaborate with a well-established Company in the meat production industry. The steel company wants to overhaul the whole production process of the meat company by installing new machinery that will improve productivity by increasing efficiency and output. Fred Usinger Inc. in the United States views this as the perfect opportunity towards achieving its goal of venturing into the international market. Fred Usinger, Inc. is a beef and cheese-making company located in Milwaukee in Wisconsin, Old world Third Street in the United States. It is commonly known as Usinger and is famed for its sausage making perfectionism. The company started up in 1880 by Fred Usinger after he arrived in Milwaukee from Frankfurt, Germany. He had previously been employed as a butcher in a butcher shop, which is presently N. Old world 3rd street before he decided to take over the facility. He decided to develop the place and started by marrying the former owner’s niece. The place was developed into the present Fred Usinger Company with the son Fritz and daughter Debra taking over the company after the death of Usinger in 2006. The company’s mission is to grow with the customers and enhance their product through efficient production of meat products and commitment. Its vision is meeting the future challenges through teamwork and partnerships to achieve excellence in quality service. The company realizes that its success and productivity is and eventually its profitability depends on ensuring all the employees work to their full potential to meet customers’ needs. The need to leverage employee skills is even more vital for the company to make it competitive in the world market. Smarter ways, productivity and cohesiveness are therefore mandatory. The company is therefore focusing on improving their level of technology used to undertake procedures and machine operating systems for the cheese and meat industry. To attain this feat, partners in the steel industry are being sought to provide 3 the special parts for turning, welding and milling. The company from Poland represents a good opportunity for the company to attain the feat. The turning machines will enhance efficient transformation of raw meat into high quality ready meat products for retail companies faster through synchronous scanning, pre-weighing, product feeding, buffering, grouping, packaging machine, automatic feeding, portioning weighing and automatic feeding. The high technology scales and weighing machines will enhance precise portioning, cutting and weighing of meat thereby promoting efficiency. New products that are targeted by the reformed line are new slicing lines for sausages, cured ham, and Cheese chunk cutting lines, cheese block cutters, and cooked ham bacon. The company’s being sought should be able to provide milling and running machines at an affordable cost that will transform the company’s international market endeavors giving it a competitive edge over other meat and cheese producing companies in the world. The partners should be currently active in welding, milling, turning and welding of stainless steel to provide the machine parts required by the meat and cheese company. Some of the company’s goals and objectives include: Increased operating margins: This is achieved by ensuring employees are aware of their individual goals and how those goals relate with those of the company. They therefore become engaged in their work naturally, once they realize how much of a contribution they make to the company’s success. This leads to focus being laid on working smarter and efficiently that boosts the natural employee productivity in the long- run leading to profitability and increase in operating margins. The company's strategies as stated in the Articles of association should be executed quickly and effectively. This is propelled by having tighter visibility of goals enabling the management to allocate the available resources quicker and proportionately across the 4 multiple projects or sections involved. These strategies coupled with goal alignment also unravel ineffective business initiatives by making certain that employees do not duplicate roles thereby increasing the overall company’s efficiency in production. Goal alignment fortifies the company’s leadership methods by affirming clearly the responsibilities associated with particular goals in the organization. Efficiency in production means that the production costs are lowered which translates into lowering the selling price of the products making them competitive in the world market. Reduction of employee turnover is also a goal that the company aims at achieving. Employees are the major asset in businesses and their contribution cannot be understated. The company therefore understands that improving the employee’s welfare and making them comfortable in their day-to-day activities will go a long way in determining the company’s success. Dissatisfied employees are often unproductive and absent for work. This situation can be augmented by clearly aligned goals that makes employee’s feel as though they are part of the company, rather that juniors whose responsibility is to receive commands and execute them. Performance related bonuses and pay is another way of ensuring that employees own up the company. A reward system closely linking both team performance and individual work is therefore implemented to establish a performance pay culture. Organization The company is owned by a sole proprietor with the support of the family members. It is however contemplating on going public where they will sell their shares in the stock exchange market through an IPO. This will help market the company’s products while 5 also diversifying the risk involved in running the business. An IPO will also provide funds for expanding the business as it plans into going into the international market and expanding the business through implementing of new technology from Czech Republic, Slovakia and Poland. The management of the company needs to be creative in conducting operations relating to the employees and customers. The management employs creativity in motivating employees, deciding on the right investment, marketing, and decisionmaking. The five functions of management are used as they separate the company’s business functions such as finance, marketing and accounting and the management process. The management functions are personalized to match the company’s structure as discussed below: Planning: Forward planning enables the company to run smoothly with the operational hitches minimized hence enhancing efficiency in production and distribution of meat and cheese. The company has to establish the company defines its goals and objectives and developing the respective activities and strategies required to attain these goals and objectives. The management and other levels of leadership are however flexible in marshalling the company’s resources in achievement of the set goals and objectives. Organizing: the management exercises this function by coordinating the overall structure of the company. The structure of the company is what determines the company’s foundation and largely running of the day-to-day operations activities of the business. The company’s management is involved in defining the tasks and responsibilities to be allocated to each section of the production line and the subsequent allocation to the employees. 6 Staffing: The Company’s management is actively involved in the staff’s recruitment process to supplement the personnel needs of the company. They understand that without enough staff and the available ones not performing their respective tasks, the company is under deemed to fail. Their role in staffing also involves performance appraisal, training, staff training and development, transfers and merit based promotions. Controlling: This function is to ensure that the company’s functions and activities are operating as desired. The company has set certain standards regarding the output of meat products expected per day and the quality of these products. Regular checks are carried out to ensure that these standards are met. Coordinating: this function serves to harmonize all the other activities of the company ensuring that they work in a synchronized manner. Regular meeting with departmental heads are carried out to monitor the synchronization with communication, direction and supervision being performed on a regular basis. The stringent adherence to these five functions of management altering them to suit the meat and cheese production company clearly demonstrates the company’s management dedication and commitment to its success. There is no room for fluffing with action being taken to any member of the management not up to the required standards. The company is mainly involved in internal businesses in the United States where the demand for meat and cheese is high. The perfection into a company producing high quality products has made the company one of the best company’s in the business with customers particularly impressed by the quality of the products available at competitive prices. With the planned improvements in technology, the company is targeting the international market where it 7 is expecting to go head to head with other multinational companies such as KFC and M.C. Donald’s. The company has engaged in strategic alliances with other companies carefully taking time to understand the strategies and vision of the other company to understand how well the alliance would fit the company’s objectives. With consideration to the level of synergy and the mutual rapport between the two companies, the organization has formed a strategic alliance with Poly-Met Limited a company responsible for supplying environmental friendly packing papers to the company. The company has also formed an alliance with the University of California as the official supplier of meat products in the institution. The alliances have helped save on costs, reduce recycle time and entry into new markets. Products and Services Research carried out by the Center For disease Control and Prevention reveal that, over 60000 Americans die from diseases caused by bacterial diseases which are resistant to antibiotics. Eighty per cent of those bacterial diseases come from livestock products. The reason for these antibiotic resistance drugs is attributed to antibiotic injection to livestock through water and feeds to promote faster growth and prevent diseases in livestock. This has brought a sense of fear in the market with customers cautious of meat products. This may affect the market in the end. The increasing campaign against diet diseases is also in line to affect the market for meat products. It is believed that the cause of diet related diseases is the regular consumption of meat products without control. The company sells most of its products through distributors spread all over the country with international associates appearing once the company goes international. Selling through selected distributors increases the degree of trust since it removes room for counterfeit 8 products. The market niche for the product is mainly the working individuals who have little time to go to restaurants for lunch or breaks. The company therefore packages its products in an excellent manner to ease portability. The company though uses promotional methods to appeal to the whole markets while also concentrating on meeting the needs of the current niche. By concentrating on the niche, the company is able to specialize on specific products and ingredients that suit the niche thereby matching the client’s needs and building customer’s brand loyalty. The products also have a better chance of reaching the target audience in other countries by demonstrating how the products are specially made to match their needs. The company expects the demand for meat products to remain for a long time since individuals cannot live without eating. Bettering the products as targeted will make the products even better for market satisfaction. Market Overview Market research carried out in Germany revealed that the demand for meat products is high particularly sausages which are regularly referred to as hot dogs in the United Sates. Research carried out in Frankfurt reveals that Sausages are the main and favorite snack thereby making it a favorable market to target. The political environment in Germany is well suited for carrying out business activities. This is also the case in most of countries in Europe such as France, England and Spain. Penetrating countries with no political unrests therefore becomes an easier task compared to most Middle East countries such as Iran and Pakistan where the risk involved is high. The presence of peace in these countries translates a favorable economic environment good for carrying out businesses. The use of free market system in these countries also ensures that the 9 market entry and exit is free with forces of demand and supply determining the prices of the products. Europe being an economically advanced country, the market for meat products is high with modernization playing its part in expanding the market even further. Families are becoming too lazy to cook with easy to cook food more preferable. The market for both processed and fresh meat products in Europe is worth averagely 271 billion euros, which represents a logical market, share to target. Fresh Beef products represent one fifth of these sales with consumption rates varying from country to country. The largest market for canned meat lies in Western and Eastern Europe with Foodservice taking 20% of the market share. Market Entry Strategies Usinger Sausages Company will target the Slovakia, Poland and Czech sausage market. East European countries have a certain love for sausages. Major sausage companies operating in the Balkan countries exercise monopoly; they have the unrestricted access to the sausage market with dwindling competition. Usinger Sausages Company will attempt to dissect this monopoly by penetrating this market. Slovacek Sausages Company, bobak Sausage Company, Tyson foods Inc., etc. are some of the companies Usinger sausages will have to compete with to gain a foothold in this market. These companies deal with manufactured food products like beef, chicken, pork products, bacon, poultry, ham and cultural based food products. However, they have a predominant preference in the production of sausage-traditional. Majority of the competitors are multinational companies, companies with branches around the globe they have strong competition strategies and inept experience in the sausage market. 10 Nevertheless, Usinger Sausages Company occupies a favorable position due to its familiarity with the European market and the quality of products it avails to its customers. The company has trivial branches in these specific countries but due to low productivity and size, key competitors who established roots in the market decades before Usinger opened the respective branches overshadow them. Usinger Sausages Company will use partnerships, joint venture or a strategic alliance to improve its chances of penetrating this market. The company will target a joint venture with one of the giant sausage companies in this region, Slovacek Company looks set to be target of the venture. This strategy will allow both companies to combine the strengths of their marketing efforts to build sales revenues and build brand recognition. Both companies will sign a contract that clearly outlines goals of the joint venture and the responsibilities of both parties. This strategy has many advantages; it will increase the advertising audience enabling both companies to reach more customers. In addition, both companies will share profits or losses minimizing the risk, the companies will also combine databases, assets and resources this gives them a greater operating power. The joint venture will use penetrating pricing strategy. This is where a company initially sets the price of a product to be low to crack a wider market. Usinger Company is new entry into the market it will require to use penetrating pricing to gain a foothold in the market and increase its chances of decimating the other competitors. This pricing strategy will result in faster diffusion and adoption of Usinger sausages in the targeted market; in addition, it will create cost control pressures from the beginning improving efficiency. However, this strategy may create a longterm price expectation for the product and this will eventually prove difficult to raise prices. 11 The company will use intensive distribution strategy, this type of strategy aims to provide market saturation by using all available outlets. Intensive distribution gives the consumers an opportunity to access the product in all relevant outlets; the strategy will distribute Usinger sausages in every part of the targeted market increasing the relevance of the product. The company will require promotion strategies to increase product demand and awareness; in addition, promotion will present information to consumers and differentiate the product to others in the market. Products giveaway is one strategies that the company will utilize, it will allow customers to sample the products, and this methodology is useful in introducing a new food in the market. Customer appreciation events will be necessary to create a personal connection with the customers. Intermediaries like wholesalers and retailers are necessary considering the use of intensive distribution. The intermediaries will provide services, which the manufacturer will not be able to avail to customers. Regulatory and logistical issues. Intellectual property consists of those items that are unique, have an economic benefit, and in this case are the sausages from Bavarian Sausage Company. Usinger Sausage Company should have a different recipe and preparation method that will make them taste differently from sausages from other competing companies. They should have their own trademark that stands them out in the event that another company would want to rebrand their product and sell it as their own. The Bavarian sausage company should be licensed. This gives the consumers assurance that the products are safe and can be consumed as they have been approved by the local government. Proper dating on the 12 sausages, clearly indicating their manufacture and expiration dates is very crucial. It will gain the trust of consumers, as they will be confident in the safety of the sausages. Usinger Sausage Company should choose a means of transport that will cater for all needs. It will handle the entire general, primary and bobtail liability needs of transfer of their product. Usinger Sausage Company could either use air or road transport according to the proximity of their market. They cannot use rail, as the sausages will go bad and they are not bulky. Since the plantation of Usinger Sausage Company is in Germany, air transport will be the most suitable mode of transport. This is most efficient in the transportation to the other countries as it is fast and there is a lowered risk of the sausages going bad before reaching their destination. Road transport the most readily available and affordable will be proper for destination within a close proximity. The trucks or aircrafts in use should be fitted will facilities for preservation of the sausages like refrigerators. If the company chooses to use a transportation company, they should ensure that the company would cover the risks involved. The company used should be well insured and have impeccable service provision. Having the right papers for business is very crucial in making and receiving payments. Having licenses is the first and most important document. It highlights are the crucial details such as the safety of preparation, the health standards of the sausages. All the fees that are required are paid on the application of the license and on the approval of the license; one is free to get into business. Possessing a Preventive Control Plan (PCP), which is a document that illustrates how food safety, labeling and product composition are acquired, is also important. PCPs demonstrate that food safety risks ad hazards are eliminated and controlled, as they are focused on prevention and system-based 13 operations. They also address the equipment designs and maintenance, physical structures, receiving, transportation and storage of products and record keeping. System of equivalence ensures that the food commodities meet the expectations of the regions’ food safety standards. It offers guarantee that the regulations of the ventured country are in accordance to the latter. Traceability ensures that on the event that there a food safety risk, the origin and movement of the food can be traced. Good record keeping documents come in handy during a food safety incident. Trade service providers have more regulations focusing on clearing and are efficient in risk management. They result in the shortening of cycles especially in the clearance. They open fair trading avenues with their competitors’ exchanges access. They respond fast to client needs and do the work efficiently, as long as Bavarian Sausage Company gets the suitable trade service providers. They lower costs by reducing wastes in ordering operations. Trade service providers ensure their clients have the right documents meeting all regulations. They ensure there is efficient product promotion in the targeted market. They provide latest news in the business world, according to the changing markets. They offer expert advice on the modalities to use when venturing any market and the strategies to ensure a healthy business exchange. Risk factors Market risks, the food industry are affected by a variety of risk factors. Consumer tastes, preferences and perception being one of them. Usinger Sausage Company will have to 14 incur the risk of convincing consumers to change their tastes and preferences, the consumer affected brand loyalty. The consumers in this market already have a preference; companies who have established a foothold in the market have cultivated branch loyalty in the market. Furthermore, the company will have to deal with litigation, regulation, and publicity pertaining food quality, health and other issues. These variables are different in the market region the company is targeting. Food companies like Usinger are susceptible to complaints from customers and government authorities because of food quality or health issues. Different jurisdictions have their own laws to govern trade in food products; the issue of health makes the laws established in different countries strict and severe. The company needs preparation in case of unfair competition from the major rival companies in the region. The established companies know the ins and outs of the market and may use this knowledge to create an environment of hostility for the new company. Currency and credit risks are unavoidable when penetrating foreign markets, the company needs to fully investigate the market using research tools and understand the credit and currency risks involved. Credit risks also known as default risks are risks associated with a borrower not paying what he/she owes. Credit are not a common occurrence in the food market however, the company may decide to lend money or stock of the product to an intermediary but due to unknown technicalities the intermediary is unable to pay. Credit risks may result to loss of principal and interest, loss of profit, unnecessary production costs and decreased cash flows. It is useful for the company to evaluate the risks associated with credit and adhere to the regulations and safety measures pertaining the trade. Currency risk alternatively is the risk, which arises from the change 15 in price of one currency against the other. The target market comprises of three countries all of which operate on different currencies, Slovakians use the Slovak koruna, the Czechs use Czech koruna while the Poles use the Polish zloty. The differences in currency will affect the operation of the company unless there is manufacturing inside the countries. However, all the countries involved being members of the European Union (EU) will make the transactions easier and facilitate international trade. Political risks are probable in the target area, these countries have a history of violence and political unrest the company will have to exercise caution when establishing franchises in these countries. The company should conduct research to understand the levels of security in the markets and the protection they will offer their assets and products from destruction. The company should also consider insurance on the political risks in the countries. Multinational companies have become the latest targets of terrorist groups and radical groups; the company will need to elaborate and invent measures to prevent this risk. Risks are unpredictable they can occur at any moment the company needs to have a recovery plan in case one if the unfortunate occurs. Implementation plan An implementation plan is the detailed listings of activities, cost, difficulties expected and schedules required to achieve objectives of a strategic plan. The company will undertake research to determine the viability of establishing a business in the target area. System overview: Usinger Sausages Company wants to expand their market into Slovakia, Poland and Czech Republic. The purpose of this project is to understand the logistics and necessities of this task. 16 System organization: The Usinger Company is a private company located in Germany, the company deals in the production of sausages and other food products. Key Activities timeline Cost Market target identification 6-12 months 6 million Euros Conducting the necessary 6-12 months 9 million Euros Joint venture 3 months Anonymous Synchronization of activities 12 months 12 million Euros manufacture 5 years 40 million Euros research