Everyday memory & Memory errors Part I พญ. กาญจนา พิทกั ษ์วฒั นานนท์ 1 Everyday memory memory Is not just a “ stamp pad of experience ” Is a place where information comes in Is automatically stored for future reference Experiences become encoded Manipulated by a short-term process called working memory Admitted or not admitted to LTM Solidified over a period of time through the process of consolidation Transferred back to working memory when needed 2 Memory errors Why what we remember sometimes does not correspond to what actually happened Studying the errors we make when remembering leads to the conclusion that what we remember is determined by creative mental processes This creativity is a gift that helps us determine what happened when we have incomplete information This creativity can affect the accuracy of our memory 3 Chapter summery 1 To truly understand memory we need to consider how memory operates in the environment. When have we do this, we find that we make many errors in memory and that these errors have something to tell us about the basic mechanisms of memory. 4 Prospective memory Remember to perform intended action “To do” list สิ่ งที่ตอ้ งทาในวันนี้ Going to class Taking your books to school Keeping an evening appointment Taking medications 5 Prospective memory Regular events : easier Brushing your teeth in the morning Occasional events : harder Task of delivering a message to your friend Ralph cue to remind Seeing Ralph later in a day 6 Prospective memory : what I’m going to do later Prospective memory : How to success….. 1. Remembering what you want to do 2. Remembering to do it at the right time Giles Einstein and Mark McDaniel hypothesis Distinctive cues are more effective than familiar cues 7 Cues to remind Remembering to deliver the message to Ralph might be harder than to stranger Distinctive cue (unfamiliar cue) Stranger Familiar cue : harder Ralph Seeing Ralph might trigger associations Talking about the movie your saw last night Which could distract you from remembering to deliver the message 8 Prospective memory Einstein and McDaniel’s experiment Study the effect of cue familiarity on prospective memory Participants see a list of words on a computer screen They should press a key when a cue word was presented Familiar cues : rake , method Unfamiliar cues : sone , monad 9 Results of Einstein and McDaniel study Correct responses were three times more likely for unfamiliar cue words than for familiar cue words Unfamiliar cues result in better prospective memory 10 Fig. 7-2, p. 237 Event – based task Task is triggered when an external event occurs Task : pushing a button Delivering a message when seeing Ralph External event : presentation of the cue word Talking with Ralph 11 Time – based task Task is to remember to do something at a particular time Your doctor tells you that you need to take a pill every morning for the next 2 weeks This task more difficult than event – based task Because there is no cue 12 Time – based task Daniel Schacter 2001 Suggests (make it easier) : create cues that turn time – based task into event – based task One way to remember to take a pill in the morning would be to place the medication next to your toothbrush , so when you brush your teeth in the morning you will remember to take a pill 13 Chapter summery 2 Prospective memory is remembering to perform intended actions. Einstein and McDaniel showed that prospective memory is better when cues for remembering are distinctive. Time-based prospective memory tasks are more difficult to remember than event-based tasks. A solution is to turn a time-based task into an event-based task. 14 Autobiographical memory : what has happened in my life Rubin 2005 Autobiographical (episodic) memory = recollected events that belong to a person’s past อัตถ์ชีวประวัติ Field perspective = you remember the event as you would see it Observer perspective = seeing yourself in the event 15 16 Fig. 7-3, p. 238 Autobiographical memory Recent memory Field perspective > observer perspective Remote memory Observer perspective > field perspective 17 Autobiographic memory Usually considered to be episodic memories Episodic memories for events in our lives Can have semantic components as well Personal semantic memories of facts about our lives (remember without reexperiencing events) Where we lived at various times The schools we went to The name of a childhood friend 18 Chapter summery 3 Autobiographical memory has been defined as recollected events that belong to a person’s past. It can also be defined as episodic memory for events in our lives plus personal semantic memories of facts about our lives. 19 The multidimensional nature of Autobiographical memory Autobiographical memory Spatial component Emotional component Sensory component Damage visual area of cortex Visual memory loss (ability to recognize visualize object) Without blindness Loss visual retrieval cues Loss of autobiographical memory blind people Auditory experience plays a role in forming autobiographical memories 20 The multidimensional nature of Autobiographical memory Roberto Cabeza and coworkers 2004 Brain – scanning study that illustrates a difference between autobiographical memory and laboratory memory Measured the brain activation caused by two sets of stimulus photographs A-photos : photos taken by participant L-photos : photos taken by someone else 21 The multidimensional nature of Autobiographical memory Roberto Cabeza and coworkers 2004 A-photos (Autobiographical photos) By 12 Duke University students digital cameras Take pictures of 40 specified campus locations Over a 10-day period L-photos (Laboratory photos) Seen before testing (a few days later) Unseen before testing 22 The multidimensional nature of Autobiographical memory Roberto Cabeza and coworkers 2004 Testing + brain scan Color plate 7.2 a : parietal cortex activity A-photos L-photos (seen) L-photos (unseen) Same response of A & L-photos Color plate 7.2 b : hippocampal activity Response of A-photos more than L-photos 23 The multidimensional nature of Autobiographical memory Roberto Cabeza and coworkers 2004 Response in brain Color plate 7.2 a A & L-photos both activated many of the same structures in the brain MTL : episodic memory Parietal cortex : processing scenes 24 The multidimensional nature of Autobiographical memory Roberto Cabeza and coworkers 2004 Response in brain Color plate 7.2 b Greater A-photos activation compared to L-photos activation in hippocampus A-photos Richness of experiencing autobiographical memories Memories associated with taking the picture L-photos 25 Chapter summery 4 The multidimensional nature of autobiographical memory has been studied by showing that people who have lost their memory due to brain damage experience a loss of autobiographical memory. Also supporting the multidimensional nature of autobiographical memory is Cabeza’s experiment, which showed that a person’s brain is more extensively activated when viewing photographs he or she took him- or herself than when viewing photographs taken by another person. 26 NEXT 15 MIN จงเขียนอัตถ์ชีวประวัติของตนเองตั้งแต่เกิดจนปั จจุบน ั ระบุอายุของแต่ละเหตุการณ์ ( เรี ยงลาดับ ) 27 Memory over the life span Which particular life events we will remember years later? Transition point in people’s lives Highly emotional events Graduating from college Receiving a marriage Surviving a car accident Reminiscence bump Enhanced memory for adolescence and young adulthood in people over 40 years old 28 Chapter summery 5 When people are asked to remember events over their lifetime, transition points are particularly memorable. Also, people over 40 tend to have good memory for events they experienced from adolescence to early adulthood. This is called the reminiscence bump. 29 30 Fig. 7-4, p. 241 Reminiscence bump Participants over 40 are asked to remember events in their lives. Memory is high for recent events and reminiscence bump Why are adolescence and young adulthood special times for encoding memories ? Life-narrative hypothesis Cognitive hypothesis Cultural life script hypothesis 31 32 Table 7-1, p. 242 Reminiscence bump : life-narrative hypothesis People assume their life identities during that time It is time when lots of “first” occur Going to college Committing to a partner Starting a career It is time of “Our” generation It is time that people return to when they become nostalgic for the “good old days” 33 Reminiscence bump : cognitive hypothesis Encoding is better during periods of rapid change that are followed by stability Adolescence and young adulthood fit this description Memory of immigrants Robert Schrauf and David Rubin 1998 Shows the memory curves for two groups of immigrants Reminiscence bumb occurs at normal age for people who emigrated early But is shifted to 15 years later for those who emigrated 34 later 35 Fig. 7-5, p. 242 Reminiscence bump : cultural life script hypothesis Events in a person’s life story become easier to recall when they fit the cultural life script for that person’s culture Person’s life story : all of events that have occurred in a person’s life 36 Reminiscence bump : cultural life script hypothesis Cultural life script : The events that commonly occur in a particular culture Most occur during reminiscence bump Dorthe Berntsen and David Rubin 2004 Asked people to list when important events in a typical person’s life usually occur Falling in love (16 years) College (22 years) Marriage (27 years) 37 Having children (28 years) Chapter summery 6 The following hypotheses have been proposed to explain the reminiscence bump 1. Life-narrative 2. Cognitive 3. Cultural life script 38 Next 15 min จงเล่าเหตุการณ์ 911 โดยละเอียด ท่านได้ยน ิ เหตุการณ์ดงั กล่าวครั้งแรกจากที่ไหน และกาลังทาอะไรอยู่ ท่านรู ้สึกอย่างไรกับเหตุการณ์ในขณะนั้น ท่านทาอย่างไรเมื่อทราบเหตุการณ์ดงั กล่าว 39 Flashbulb memories The assassination of President John F. Kennedy on Nov.22,1963 The terrorist attacks of September 11, 2001 Do you remember when you first heard about the attacks ? How you found out ? Where you were ? Your initial reaction ? What you did next ? 40 41 Fig. 7-6, p. 243 Flashbulb memories I remember walking into the psychology department office and hearing from a secretary that someone had crashed a plane into the World trade center. At the time , I picture a small private plane that had gone off course , but a short while later , when I called my wife from a pay phone near my classroom , she told me that the first tower of the World Trade Center had just collapsed. Shortly after that , in class , my students and I discussed what we knew about the situation and decided to cancel class for the day. 42 Flashbulb memories : Roger Brown and James Kulik 1977 A person’s memory for the circumstances surrounding hearing about shocking , highly charged important events. Not memory for the event itself Remember for long periods of time + more details Likened the process of forming a memory to the taking of a photograph 43 Chapter summery 7 Brown and Kulik proposed the term flashbulb memory to refer to a person’s memory for the circumstances surrounding hearing about shocking , highly charged , important events. They proposed that these flashbulb memories are vivid and detailed like photographs. 44 Flashbulb memory Brown and Kulik’s idea The mechanism responsible for these vivid and detailed memories as a “Now Print” mechanism , as if these memories are created like a photograph that resists fading. Problem : Accuracy ??? 45 Flashbulb memories Check for accuracy Compare the persons memory to reports collected immediately after the event. This technique called repeated recall 46 Repeated recall Idea : memory changes over time Test : compare baseline reports with later reports Baseline report The person’s memory is first measured immediately after a stimulus is presented or something happens Later report Days , months , or years later , when participants are asked to remember what had happened 47 Repeated recall Shown that flashbulb memories are not like photographs Flashbulb memories change over time Main finding : people report that memories surrounding flashbulb events are Especially vivid Often inaccurate Lacking in detail 48 Repeated recall Ulric Neisser and N. Harsch 1992 Asked participants how they heard about the explosion of the space shuttle Challenger that occurred in 1986 Participants filled out a questionnaire within a day after the explosion Then filled out the same questionnaire 2 ½ to 3 years later 49 50 Fig. 7-7, p. 245 A day after explosion I was in my religion class and some people walked in and started talking about (it). I didn’t know any details except that it had exploded and the schoolteacher’s students had all been watching , which I thought was so sad. Then after class I went to my room and watched the TV program talking about it. I got all details from that 51 2 ½ years later When I first heard about the explosion I was sitting in my freshman dorm room with my roommate , and we were watching TV. It came on a news flash , and we were both totally shocked. I was really upset , and I went upstairs to talk to a friend of mine. And then I called my parents 52 Challenger explosion Right after explosion 2 ½ years later 21 % indicated that they first heard about it on TV 45 % indicated that they first heard about it on TV Reasons for increase TV memories TV reports become more memorable through repetition TV is a major source of news 53 The announcement of the O.J. Simpson murder trial verdict on Oct 3,1995 Heike Schmolck and coworkers 2000 Determine accuracy of memories for an event can be influenced by other experiences Comparing participants’ report (3-day & 32-day) Response 3-day : I was in the commuter lounge at college and saw it on TV as 10.00 approached , more people came into the room Response 32-day : I first heard it while I was watching TV at home in my living room. My sister and father were with me ….. 54 Chapter summery 8 A number of experiments indicate that it is not accurate to equate flashbulb memories with photographs because , as time passes , people make many errors when reporting flashbulb memories Studies of memories for hearing about both the Challenger explosion and the announcement of the O.J. Simpson murder trial verdict showed that people’s responses became more inaccurate with increasing time after the event. 55 Flashbulb memory Inaccurate response in Challenger and O.J. Simpson : Flashbulb memories may decay just like regular memories This idea support by : Talarico & Rubin 2003 56 Talarico & Rubin 2003 Experiment in a group of college students Asked a number of questions on Sep 12 , 2001 Questions were about the terrorist attacks When did you first hear the news ? Questions were about everyday event Participants created a two- or three-word description that could serve as a cue for that event in the future Retested later (1 week , 6 weeks , 32 weeks) 57 Talarico & Rubin 2003 Results ( figure 7.8 a ) Participants remembered fewer details and made more errors at longer intervals after the events Little difference between the results for the flashbulb and everyday memories 58 Talarico & Rubin 2003 Figure 7.8 b People’s belief that their memories were accurate stayed high over the entire 32-week period for flashbulb memories , but dropped for the everyday memories. Belief : have a difference between flashbulb and everyday memories 59 60 Fig. 7-8, p. 247 Flashbulb memory : Talarico and Rubin’s results People think the memories are stronger and more accurate Reality This study found that there was little or no difference between flashbulb and everyday memories in terms of the amount remembered and the accuracy of what is remembered 61 Patrick Davidson and coworkers 2006 Found that memories for events associated with hearing about 9/11 were more resistant to fading than memories for other events that took place at that time. 62 Patrick Davidson and coworkers 2006 Asked participants questions shortly after 9/11 attack & 1 year later (given a cue : party or movie) Question about flashbulb events How did you hear the news ? Where were you when you heard about the attack ? Who was present ? Question about everyday events 63 Patrick Davidson and coworkers 2006 “Congruence score” 0 points : couldn’t remember ,or inaccurately 1 points : partially correct or less specific than original memory 2 points : very similar to their original report Adding the points for all of the questions and scaling the total so that 1.0 was maximum 64 Patrick Davidson and coworkers 2006 Figure 7.9 a Congruence for 9/11 were fairly high 1 year later ( 0.77 ) Congruence for everyday events was much lower ( 0.33 ) 65 Patrick Davidson and coworkers 2006 Figure 7.9 b All of participants had no trouble remembering 9/11 Only 65 % of the participants were able to remember what the everyday event was , even after being prompted with a cue 66 67 Fig. 7-9, p. 248 Patrick Davidson and coworkers 2006 More difficult to remember their everyday event Participants were not aware that they would be tested later (the 1-year test was a surprise) The retrieval cue they were given may not have been as effective as Talarico and Rubin’s 68 Retrieval cues Timo Mantyla’s Retrieval cues are more effective when they are created by the participant than when they are created by someone else Talarico and Rubin’s Participants created their own retrieval cues Davidson’s Participants did not created retrieval cues 69 Patrick Davidson : why better flashbulb memory Two characteristics of flashbulb memories Involve high emotions Surprise , Disbelief , Anger , Fear High emotions trigger Amygdala better memory Narrative rehearsal hypothesis How many times did you see the planes crashing into the World Trade Center replayed on TV ? How much did you read about events surrounding 9/11 or talk about them with other people ? 70 Chapter summery 9 Talarico and Rubin’s study of people’s memory for when they first heard about the 9/11 terrorist attack indicates that memory errors increased with time , just as for other memories , but that people remained more confident of the accuracy of their 9/11 memory. Another 9/11 study , by Davidson and coworkers , also showed that memory for 9/11 declined with time , but that people had better memory for the events surrounding 9/11 than for another more ordinary event that had occurred at the same time. The difference in these results might be explained by differences in the procedure in these two experiments 71 Constructive nature of memory Memories are constructed by the person (may distort or change things that happened) Based on : What actually happened Plus additional factors : experiences , person’s knowledge , expectations 72 The War of the Ghosts One night two young men from Egulac went down to the river to hunt seals , and while they were there it became foggy and clam. Then they heard war cries , and they thought : “Maybe this is a war party.” They escaped to the shore and hid behind a log. Now canoes came up , and they heard the noise of paddles and saw one canoe coming up to them. There were five men in the canoe , and they said : “What do you think ? We wish to take you along. We are going up the river to make war on the people.” One of the young men said : “I have no arrows” “Arrows are in the canoe,” they said. “I will not go along. I might be killed. My relatives do not know where I have gone. But you,” he said, turning to the other, “may go with them.” So one of the young men went, but the other returned home. And the warriors went on up the river to a town on the outer side of Kalama. The people came down to the water , and they began to fight , and many were killed. But presently the young man heard one of the warriors say : “Quick, let us go home; that Indian has been hit.” Now he thought: “Oh, they are ghosts.” He did not feel sick , but they said he had been shot. So the canoes went back to Egulac, and the young man went ashore to his house and made a fire. And he told everybody and said : “Behold I accompanied the ghosts, and we went to fight. Many of our fellows were killed, and many of those who attacked us were killed. They said I was hit, and I did not feel sick.” He told it all , and then he became quiet. When the sun rose, he fell down. Something black came out of his mouth. His face became contorted. The people jumped up and cried. He was dead. 73 Bartlett’s “ War of the ghosts ” experiment British psychologist Fredrick Bartlett Participants read the following story from Canadian Indian Folklore Bartlett asked them to recall it as accurately as possible Repeated reproduction (similar to repeated recall) The same participants came back a number of times to try to remember the story at longer and longer intervals after they first read it. 74 Bartlett’s “ War of the ghosts ” experiment The errors Bartlett’s participants made Forgot much of the information in the story Most participants’ reproductions of the story were shorter than the original contained many omissions inaccuracies 75 Bartlett’s “ War of the ghosts ” experiment Interpreted these errors The strangeness of the story (Myth from an unfamiliar culture) Story : Canadian folklore Participants : Edwardian England Canoes Boats 76 Bartlett’s “ War of the ghosts ” experiment The changes that occurred in the remembered stories tended to reflect the participants’ own culture Constructive memory Constructive processes that influence memory during encoding Reconstructive memory ….During retrieval 77 Educated guesses about high school grades College students were asked to remember their high school grades Checking the students’ report against their high school transcripts Accurately remembered A grades 89% Accurately remembered D grades 29% 79 of 99 students inflated their grades by remembering some of them as being higher than what they actually received 78 Educated guesses about high school grades Reasons of errors People tend to remember “positive events” more readily than negative events A or B would be remembered better than C or D Take a “best guess” approach Participants constructed their memory based on their general experience of receiving grades in the part 79 Chapter summery 10 According to the constructive approach to memory , what people report as memories are constructed by the person based on what actually happened plus additional factors such as the person’s knowledge , experiences , and expectations. Bartlett’s “War of the Ghosts” experiment and the experiment in which students were asked to remember their high school grades both resulted in many memory errors. These errors can be explained in terms of the constructive process of memory. 80 Source monitoring and source monitoring errors Source memory : The process of determining the origins of our memories , knowledge , or beliefs Source monitoring error (source misattributions) : Misidentifying the source of a memory 81 Source misattributions “Did you hear about the new movie Brokeback mountain that opened last week?” “Yes, I read about it in the times.” “Really? Sam told me about it, or maybe it was Bernita. I can’t remember.” 82 Larry Jacoby and coworkers 1989 : Becoming famous overnight Demonstrates an effect of source monitoring errors Testing participants’ ability to distinguish between famous and non famous names Made-up nonfamous name : Sebastian Weissdorf , Valerie Marsh Participants read a number of nonfamous names Immediate test Delayed test 83 Larry Jacoby and coworkers 1989 : Becoming famous overnight Immediate test Right after the participants saw the list of nonfamous names Just before this test, participants were told that all of the names they had just seen were nonfamous Participants were told to pick out the names of famous people from a list A list containing The ( just seen ) nonfamous names The ( never seen ) nonfamous names Famous names 84 85 Fig. 7-10, p. 253 Larry Jacoby and coworkers 1989 : Becoming famous overnight Results : Immediate test Most nonfamous names correctly identified as nonfamous Delayed test ( 24 hours later ) Some nonfamous names misidentified as famous 86 How did Sebastian Weissdorf become famous overnight ? 24 hours since you first saw the names You now have to decide whether Sebastian Weissdorf is famous or not You ask yourself the question : Why is this name familiar ? If you decide that the familiarity was caused by fame (Source monitoring errors) So Sebastian Weissdorf become famous 87 Chapter summery 11 Source memory is the process of determining the origins of our memories , knowledge , or beliefs. A source monitoring error occurs when the source of a memory is misidentified. Jacoby’s “becoming famous overnight” experiment illustrates an effect of source monitoring errors. 88 Everyday memory & Memory errors Part II พญ. กาญจนา พิทกั ษ์วฒั นานนท์ 89 Demonstration : Reading sentences Read the following sentences Fill-in-the-blank exercise The new baby stayed awake all night The new baby ____ all night Errors 3/5 : pragmatic inference Stayed awake became cried 90 Making inferences Memory reports can be created by inferences based on a person’s experiences and knowledge A baby stayed awake all night does not include any information about crying, knowledge about babies might lead a person to infer that the baby was crying. 91 92 Fig. 7-11, p. 255 Schemas and Scripts Schemas : knowledge about what is involved in particular experience Although there were no books in the office, 30 percent of the participants reported that they saw books. Script : conception of the sequence of actions that usually occur during a particular experience Bill checked in with the dentist’s receptionist 93 94 Fig. 7-12, p. 257 Remembering a list of words : false memory Memory for a list Bed , rest , awake , tired , dream , wake , night , blanket , doze , slumber , snore , pillow , peach, yawn , drowsy Remembering “sleep” is a false memory because it isn’t on the list Effect of schemas : constructive processes have created an error in memory. 95 The advantages and disadvantages of construction Creativity helps us “fill in the blanks” when there is incomplete information. Survival value Erroneous perception Memory errors in courtroom 96 97 Fig. 7-13, p. 260 Memory can be modified or created by suggestion Misinformation effect Suggestion Advertisements Political arguments Opinion makers 98 The misinformation effect Misleading postevent information (MPI) Misleading information presented after a person witnesses an event can change how that person describes that event later Smashed : 41 miles/hour , 32% see broken glass Hit : 34miles/hour , 14% see broken glass 99 100 Fig. 7-14, p. 262 Presenting misleading postevent information 101 102 Fig. 7-15, p. 263 103 Table 7-2, p. 264 Creating false memories for early events in people’s lives 104 105 Fig. 7-16, p. 266 Why do people make errors in eyewitness testimony ? 106 Errors of eyewitness identification 107 The crime scene and afterward 108 Errors associated with attention 109 110 Fig. 7-17, p. 269 Errors due to familiarity 111 112 Fig. 7-18, p. 270 113 Fig. 7-18a, p. 270 114 Fig. 7-18bc, p. 270 Errors due to suggestion 115 116 Fig. 7-19, p. 272 Increasing confidence due to postevent questioning 117 What is being done ? 118 119 Fig. 7-20, p. 273 120 Fig. 7-21, p. 274 Memories of childhood abuse 121 Chapter summery 12 Inference is one of the mechanisms of the constructive process of memory. The following experiments show that inference can cause memory errors Pragmatic inference Bransford and Johnson’s “pounding nail” The baseball story 122 Chapter summery 13 Our knowledge about what is involved in a particular experience is a schema for that experience The experiment in which participants were asked to remember what was in an office illustrates how schemas can cause errors in memory reports 123 Chapter summery 14 A script is our conception of the sequence of actions that usually occur during a particular experience. The “dentist experiment” in which a participant is asked to remember a paragraph about going to the dentist , illustrates how scripts can result in memory errors. 124 Chapter summery 15 The experiment in which people were asked to recall a list of words related to sleep illustrates how our knowledge about things that belongs together (for example , that sleep belongs with bed) can result in reporting words that were not on the original list. 125 Chapter summery 16 Although people often think that it would be an advantage to have a photographic memory , the case of the memory expert S shows that it may not be an advantage to be able to remember everything perfectly. The fact that our memory system does not store everything may even add to the survival value of the system 126 Chapter summery 17 Experiments in which misleading post event information is presented to participants in memory experiments indicate that memory can be influenced by suggestion. An example of such an experiment is Loftus’s trafficaccident experiment The following explanations have been proposed to explain the errors caused by misleading post event information Memory-trace hypothesis Effect of retroactive interference information Effect of source monitoring errors Lindsay’s experiment provides support for the source monitoring explanation , but the reasons for the effect of MPI are still being debated by memory researchers 127 Chapter summery 18 An experiment by Hyman showed that it is possible to create false memories for early events in a person’s life A similar experiment by Lindsay showed that this false-memory effect for early events can be made stronger by showing the participants a picture of their first- or second-grade class. DuBreuil was able to show that false memories can be created for events that supposedly occurred early in infancy 128 Chapter summery 19 There is great deal of evidence that eyewitness testimony about crimes can be prone to memory errors. Some of the reasons for errors in eyewitness testimony are Not paying attention to all relevant details , due to the emotional situation during a crime (weapons focus is one example of such an attentional effect) Errors due to familiarity , which can result in misidentification of an innocent person due to source monitoring error Errors due to suggestion during questioning about a crime (the “Good , you identified the suspect” experiment illustrates how a police officer’s responses can cause memory errors) Increased confidence due to post event questioning 129 Chapter summery 20 Cognitive psychologists have made a number of suggestions of ways to decrease errors in eyewitness testimony 130 Chapter summery 21 The problem of childhood sexual abuse is serious and widespread There is the potential , however , that false memories for abuse could be created by some of the techniques used by therapists to try to help their patients remember events in their past The problem of differentiating between accurate memories of abuse and false memories created in the therapy situation is a serious one because there is no test or procedure that can accurately differentiate between real memories and false memories 131