Getting Started with MindTap & Desire2Learn

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Welcome to
(insert course
name)
(customize with
instructor/course/section #)
Important Note for Instructors
Instructors –
Before providing this presentation to your students, please edit the
items that are in RED to represent information specific to your
campus.
This will ensure the best possible student experience. Please refer
to the slide notes for guidance with customizing. If you require
assistance, please contact your Cengage Learning
Representative.
Once completed, delete this slide.
Important Note for Students
Students – the slides in this presentation
will give you visual examples of how to
log in and register for your course using
MindTap within Desire2Learn.
The visual examples may or may not be the
actual MindTap Product you are using in
your course, but the process is the same.
What you will need to register……
 The URL for your campus Learning Management
System.
 Method of Payment for Access
1. MindLinks Access Code
2. Credit/Debit Card or PayPal Account
Login to your Campus Learning Management System
http://your_campus_LMS
Click on the Link to Your Course
Access Cengage Learning Resources
Payment Options ….
Payment Options:
• Pay online with a credit/
debit card or PayPal
account.
• Redeem an Access Code
• Pay later by utilizing the
payment grace period
Payment Option 1:
Enter your Access Code and Click Submit
Payment Option 2:
Pay online with a credit / debit card or PayPal account
Option 3:
Pay Later Using Course Grace Period
Accept License Agreement
Welcome to Your MindTap Course…..Click Enter
Access a Learning Path with Activities Designed for your Course
Access eText, Highlight, Take Notes and More ….
Dedicated Technical Support for MindTap in Desire2Learn
Begin by Submitting a Support Case via the
Cengage Technical Support Link in your
Learning Management System
** If you do not see a Technical Support Link, please contact your instructor **
Submitting a MindLinks Support Case
Track the status of your case through Desire2Learn
Case ID is Assigned and sent via email
Additional Support for MindTap in Desire2Learn
Once you have a case ID you can then use our email, chat or phone options.
Please have your Case ID available to expedite your service request.
Phone support is available during the following times:
Monday – Thursday
8:30 am to 9:00 pm EST
Friday
8:30am to 6:00pm EST
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