Position: SAS-R Senior Technology Engineer (Job ID: 811210)
Position Location: Hartford, CT
About Travelers:
Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns
mean security for our customers - and opportunities for our employees. You will find Travelers
to be full of energy and a workplace in which you truly can make a difference.
SUMMARY:
The Travelers Operations, Architecture & Infrastructure Systems organization is seeking an
experienced and motivated Senior Technology Engineer to assist in leading the design,
implementation and ongoing support of our Analytic platforms which includes SAS, JMP, R and
Salford Systems.
The ideal candidate will have a strong background in Linux and Windows system administration
and supporting Analytic platforms. The candidate should have strong problem solving,
organizational, and communication skills necessary to be an effective technical leader in a highly
visible role.
PRIMARY DUTIES:
-Coordinate the implementation of Analytic platform with users, developers and operations
personnel.
- Manage installation, configuration, and troubleshooting of Analytic platforms including vendor
software packages, databases, software, user applications and hardware.
- Develop, test, and execute upgrades involving Analytic products and system architectures.
Assure Analytic platform quality and security.
- Design, document, and implement administration procedures, security model, backup and
failover / recovery operations for Analytic platforms.
- Act as the point of contact with multiple vendors and line of business user communities. Oversee vendor software related to support and license agreements.
- Develop and maintain multi-year roadmaps for the Analytic platforms, including plans for
software upgrades, capacity planning. Research, analyze and evaluate hardware and software
products for use in the Analytic platforms.
- Provide IT and business partners consultation on using Analytic platform effectively and
efficiently. Serve as an advocate for Analytics technologies. Be a thought-leader in the
Analytics space.
- Assist in managing licensing and track finances for the supported Analytics platforms.
- Oversee the day to day work of small work teams (onshore and offshore) supporting the
Analytic platforms.
- Lead small to medium sized infrastructure projects with a team spanning multiple areas &
disciplines, utilizing project management concepts and best practices
- Follow all enterprise change management and demand management processes.
- Builds, leverages, and maintains effective relationships across technical and business
community. Can effectively present and communicate with various levels of the organization
concerning support and strategic activities.
OTHER:
Technical Knowledge
- 5+ years of experience working with and supporting Analytic tools
- Experience working with Analytic product suites such as SAS
- Expert level knowledge of Linux and Windows. Knowledge with scripting installation and
maintenance procedures.
Key attributes
- Has an advanced knowledge of tools and techniques required for area(s) of responsibility and a
general understanding of the business that the assigned projects are supporting. Leverages this
understanding of the business and systems environment to develop appropriate and timely
solutions to daily issues. Has conceptual knowledge of varying technologies and the ability to
make decisions based on that knowledge.
- Creates an atmosphere where business partner issues are dealt with professionally and in a
timely manner.
- Demonstrates sound analytical and diagnostic skills dealing with issues that are loosely defined
and where information is available but must be further manipulated.
- Responsibilities are assigned with latitude for setting priorities and decision making in
accordance with business client priorities.
- Maintains effective partnerships across the department, and with business customers, and is
able to provide management with substantive input and influence peers and project staff through
an inclusive style and recognition of abilities and knowledge Planning and Project Management.
- Understands and has input to the budget process and is responsible for expense control of
assigned projects. Demonstrates sound cost-effectiveness.
Education/Experience
- Typically has a minimum of 5+ years of hands on experience in information technology
infrastructure, with strong aptitude with: software/solution development/delivery, Business
Intelligence, Analytics, Big Data, Information Delivery, High Performance Computing, and/or
Databases.
- Have a deep understanding of capabilities and the direction of technology and applications,
coupled with an in-depth knowledge of the technology required and the needs of business
environment necessary to support assigned application/function and/or projects
- Bachelor's degree required; advanced degree a plus.
Business Acumen
- Able to understand a 3 year Total Cost of Ownership (TCO) and Return on Investment (ROI)
model for Cost Benefit Analysis (CBA).
- Have the ability to interact and communicate both written and verbally with the Business Head
and their Senior Management team.
- Strong written skills are required in the documentation of policies, procedures and standards as
they apply to security. Must be able to help motivate team members and project owners to
successful completion of required projects.
- Ability to create metrics, presentations and other documents as needed.
- Have the ability to manage and prioritize responsibilities through the effective use of time
management and organizational techniques.
- Must be flexible and be able to manage several projects simultaneously. Must be able to work
through cross-departmental situations, track performance, communicate expectations, anticipate
and recognize problems and, when appropriate, escalate appropriately.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.