Contents
Confidential Information .............................................................................................................................. 1
Company Background ................................................................................................................................... 2
Team Experience ........................................................................................................................................... 7
Help Disk ..................................................................................................................................................... 10
Confidential Information
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The content of this proposal are the sole property of Consultant and is presented to Client and
its management team for their exclusive consideration. As such, the contents are to be treated
as confidential and are not to be divulged to others without the prior consent of the Consultant.
All reports and data gathered as a result of this proposal being accepted become the property
of Client and all information gained by the consultants through this intervention will be held
strictly confidential. The Consultant follows a code of ethics that is consistent with the code of
ethics of the Institute of Certified Management Consultants
(http://www.imcusa.org/?page=ETHICSCODE).
Company Background
2B One1 is a Palestinian -limited partnership- company registered in early 2013 with the number
562527002.
We are Oracle specialists, providing Oracle Applications services for over a decade. Our Oracle Center
of Excellence at Tel Aviv and Jerusalem (Ramallah) provides highly effective solutions to help our clients
optimize their investments in Oracle products. With a large pool of certified Oracle experts, we provide
end-to-end Oracle solutions including implementations, upgrades, and application management services
such as hosting, remote DBA, help desk, archive and purge services, and a broad range of other technical
services.
Our broad experience in various vertical industries and best practices repository allow us to
offer faster solutions to our clients, offering them immediate business benefits.
Our long-term product engineering development relationship with Oracle Middle East and
off late with Oracle Israel and recognition as Gold Certified Partner differentiates us from
other services providers, giving us thorough knowledge of the product suite complementing
our deep domain experience to satisfy our customers diverse needs from implementation
and upgrades to solution design, product customization and application integration all the
way to guaranteed, cost effective application management and support.
We specialize in the verticals of utilities Industry, Financial Institutions, Government
Establishments and Healthcare.
2B One1 mission is to ensure our clients' success with Oracle by doing it the right way, every
time. We use the proven 2Bone1® a modified version of Oracle’s AIM project methodology
to help our clients successfully deploy Oracle technology worldwide, providing an
integrated suite of professional services, integration software, training and managed
services, from the strategy and design phases through implementation and ongoing support.
The reasons that our customers retain one1 as their preferred Oracle
service provider are:
Focus: One1 does one thing very well, Oracle. We have not attempted to "re- invent"
ourselves with the latest technology fad or staff projects with other ERP implementers. We
maintain strong relationships throughout Oracle Corporation and Oracle community. We
are Oracle All Day Long!
 Experience: whether it is large or small, one1 has a long and successful track record
delivering Oracle services. Our customers continue to return to us for advice and follow
up work because of our focus on customer care and satisfaction.
 Our People: we look for good, honest people who have a passion for providing
business solutions to our clients using Oracle. Our people originally came from
industry, have several years of implementation experience, are up to speed on the latest
11i products, and are active participants in user conferences, special interest groups, and
Oracle development teams. We bring the best, bar none!
 Flexibility: With our experience, One1 has developed a deep understanding of our
customers' cultural needs, the importance of the consultant fit, and adapting the One1®
a modified version of Oracle’s AIM Method. We are able to meld Best Practices,
implementation methodology, and project management styles to create an efficient
project that focuses on improving processes and learning software, not methodology.
 Dedication: We bring to the table a complete, 100% dedication to ensuring our clients'
long-term success with Oracle technology. Failure never has been nor ever will be an
option.
SERVICES
Consulting Services
One1 provides Enterprise solutions to meet the business needs of leading organizations
worldwide. We have a track record of delivering key business solutions with Oracle. Our
consultants understand the issues affecting businesses and have the necessary industry
experience and comprehensive implementation experience to extend the best practices
followed worldwide and leverage on the investment. We assist our clients to analyze and
understand the key business drivers and market requirements facing them, to devise
solutions and provide cost-effective Oracle implementations. We work alongside our
clients to ensure that the appropriate technology is employed wisely, meets the
requirements exactly, and delivers business benefits.
We can assist organizations by providing a complete range of consultancy services.
One1‘s consultants form a diversified disciplines and are hence multi-skilled team.
Acknowledged experts in their chosen field, who can communicate with our clients in
business terms and contribute to all phases of the implementation life-cycle: from problem
identification, through to solutions formulation, procurement, delivery into handover
and operation. Our consultants are able to review business processes, workflow
management and operations, as well as understand the technical systems required to
implement changes.
Our consultants work in partnership with our clients and are able to contribute to all
phases of the solution life-cycle from problem identification to solution delivery into
handover and operation.
Our Applications consulting services:
 Implementation Strategy and Planning
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Upgrade Strategy and Planning
Build Versus Buy Decisions
License and Support Migration
Technology and Platform Migration
Server & Storage Consolidation
Architecture Strategy and Planning
Total Cost of Ownership (TCO) Reduction
Disaster Recovery Planning
E-Business Strategy
Merger & Acquisition IT Strategy and Planning.
Implementation Services
Many companies promise Oracle expertise, on-time delivery, and on-budget projects.
One1 delivers on the promise and has references to prove it! One1’s experienced
consultants, not-to-exceed contracts, and project tracking diligence ensures that your
project will exceed expectations.
Whether working with you in a traditional environment or as a hosted customer, our
highly experienced consultants will ensure that your systems investment and business
processes help your organization achieve its competitive advantage.
Our Implementation Services:
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Project Planning and Management
Sizing & Installation
Requirements Analysis
Business Process Modeling
Project Team Training
MAP and GAP Analysis
Solution Design / Setup Decisions
Conference Room Pilot
Application Setup
User Procedure Development
Custom Development
Data Conversion / Development
User Training and Documentation
Testing
Production Deployment and Cutover
Production Support
Oracle Development Services
One1 can help you decide when to develop and when not to, to identify the best tools and
approaches to suit your development projects, and to determine what skills are
necessary to achieve your desired time frame. Most important, One1 can help you
understand the potential impact of development on your future Oracle systems, so you
avoid the upgrade "hang-over" when development is not optimally planned and executed.
Our Development Services include:
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Technical Evaluation
Rapid Prototyping
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Application Customization
Custom Integration & Data Migration
Data Analysis & Custom Reporting
Data Warehouse Development
E-Business and Portal Solution Development
Remote and Offshore Development
Upgrade Services
One1 understands that upgrades represent a full dimension of skills and services and
are not just limited to technology. Our upgrade methodology focuses on careful project
planning, skilled project management and training. We focus on mission critical and
time sensitive deliverables and dependencies ensuring a successful upgrade.
The key Upgrade Services we provide include:
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Upgrade Strategy Assessment
Upgrade Planning
Capacity & Architecture Planning
Upgrade Development
Re-implementation
New Features Training
Customization Elimination
Upgrade Testing
Upgrade Tuning
Repeatability Testing
Production Upgrade
Parallel Testing
Upgrade Verification
Database Administration Services
One1 delivers the full complement of database, application, network, and systems
administration services required to run your Oracle Applications environments
smoothly.
The Database Administration services we deliver are:
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System Design & Architecture
Software Installation & Patching
Database Creation & Maintenance
Fusion Middleware Configuration
Network Configuration
O/S Configuration
Backup & Recovery Configuration
Storage Management
Performance Tuning
Application System Administration
Remote Monitoring
Platform Migration (e.g. Linux)
Team Experience
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2B One1 employs specialized consultants from various business arias, and selects the
consultant that will serve the customer in highest quality.
1. Ayman Natsheh
Position in one1 and 2B one1:
Education
 1995-2000 MS Computer Science Birzeit University
Certification
 Oracle Certified Professional DBA 8i , 9i ,10g , 11g
 Oracle Financial Administration (Oracle University )
 UNIX Administration
 Linux Administration & Oracle OVM
 Storage Admin (Netapp , EMC , HP)
 Oracle ExaData the First Implementer in Israel Market
 Oracle Database Appliance (ODA ) the First Implementer in Israel Market
 F5 Specialists With Oracle E-Bus
 Radware Specialists With Oracle E-Bus
 VMWARE
Experience
1. From Julay 2013 to Present
Employer: “2B One1 Co” Palestine
Position Principal Consultant and General Manager
2. From September 2009 to 2013
Employer: “BIT Co.”
Positions held: Principal Consultant
3. From February, 2005 to present
Employer: “One1”
Positions held: CTO and Senior Database Consultant
4. From March, 2000 to Feb., 2005
Employer: Arab Technology Systems
Positions held: DBA (Oracle 8i,9i) & E-Business & Oracle Application Server & H/W
Consultant
Projects
Clients: Tnuva, Ceragon, IsraCard , VisaCal , Jerusalem District Electricity Co,
Wataneya Palestine Telecommunication ,Radware, Radvision, HP - Scitex Vision,
Orbotec, Ashot, Sunfrost Maadanot, Gadot Biochemicals, Delek, Hazera Genetics.
Role Senior Database Consultant Applications ,Configure Real Application Cluster for
R11.5.10 and R12 on Linux with Database 9i ,10g , 11g , Configure Load Balance
,Configure Business Intelligent BI ,DBI using Discoverer 10G with R11.5.10 ,Oracle
Application 11.5.10 with VERITAS cluster
Oracle RAC and Infrastructure Specialist
Data Guard (Standby database ): 9i, 10g,11g Specialists Oracle on storage (EMC,
NETAPP, HP) with Oracle Application.
Golden Gate : one of the three specialist in Israel Market to implement GG , and the
only one in Palestinian Market .
Database Migration and Upgrade Specialists for oracle 8, 8i, 9i, 10g, 11g
2. Hazem Qaisi
Position in one1 and 2B one1:
Education
2003-2007 Computer Science BA
Certification
 Oracle Certified Professional DBA 11g
 Linux Administration
 VMWARE
Experience
1. From Julay 2013 to Present
Employer: “2B One1 Co” Palestine
Position DBA Oracle Applications
2. From September 2007 to Present
Employer: “One1”
Positions held: DBA Oracle Applications
Projects
Clients: Delek, Zraim Gedera, Applied Matrial, Sunforst, Golden Pages.
Role Senior Database Administrator
RAC Specialist 10g , 11g
Data Guard (Standby database ): 9i, 10g,11g
Golden Gate : Good knowledge to Administer
Database Migration and Upgrade Specialists
Help Disk
Because we believe that Database is at the heart of every high-value business application. Every
organization needs DBA help for its continuous availability as it is a necessity for the smooth
functioning of the business.
Database Administration services can provide the very necessary 24x7 support to take care of
database administration tasks ranging from mundane work to specialized solutions like RAC &
DataGaurd. Typically, the services offer proactive Oracle monitoring solutions that include
expert methods that create a preemptive protection layer to ensure continuous availability of
all mission critical Oracle databases and all aspects of Oracle, including the server, disk, and
network.
2B One1 provide two help disk methodology.
1- Web service request :
(https://support.zoho.com/portal/2bone1/HomePage.do ) .
Which enable the customer to open service request using web method and its
Automatically notify our DBA, and our DBA can send the solution online.
2- Phone Method :
2B One1 uses a Dual Primary Methodology (DPM) that features the services of highly trained
DBAs. The Onshore Lead Account Manager DBAs are equipped with an average of 12+ years of
experience, while the Offshore Primary Operational DBAs are equipped with an average of 5+
years of experience.
How Dual Primary Methodology Works
Each customer is designated two primary DBAs: one onshore and one offshore, so access to a
primary DBA is available 24 hours a day.
Onshore DBAs
Lead Customer Account Manager DBAs provide expert level assistance to offshore DBAs.
Oracle Certified Master and Oracle Certified Professional level DBA leadership.
- Oracle advanced database administration
- High availability technologies with RAC and Data Guard
- Advanced backup and recovery with RMAN
- Database and application tuning
- Oracle Applications implementations
Real-world consulting combined with Oracle University instructing experience
Offshore DBAs
Senior-level offshore DBAs provide round-the-clock database administration coverage.
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Broad range of database technology experience
RAC
Data Guard
Backup and recovery with RMAN
Performance tuning
Oracle Applications
Continuous monitoring and ongoing problem resolution diagnosis and detection
Provide ongoing status updates to onshore Lead Customer Account Manager DBA