Project Management: A Managerial Approach Chapter 5 – Project Planning Overview This chapter deals with: • Project Planning and its nature • What should be in a project plan • What needs to be in your project proposal. 21-1 Project Planning • Most teams already had their kick-off meetings. • You know what company wants, so you will be able to define your goals and objectives. • Once these are known, you also need to define the scope and other elements. 31-1 Project Planning Project Planning helps you decide: • exactly what to do, who will do it, with what. • WBS (work breakdown structure): a simple list of all project activities with major ones broken down into sub-activities. It is part of its action plan. • Project’s linear responsibility chart (or table): a specialized view of the action plan and focuses on who has what responsibility (performing, approving, communicating, supporting, etc.) associated with each project task. 41-1 Project Planning • When people give you money, they expect for you to know what to do, when to do and so on, since the risk is very high. • They will need to know if your cost is reasonable, if your approach is feasible, if your schedule is feasible. • Plan reflects the quality of your work, reputation and preparation for this kind of work, that’s how important the project plan is. 51-1 Initial Project Coordination • The project launch meeting (kick-off meeting). – called by a senior manager or by the project manager, when available. • Routine vs. unique projects: – the routine ones are only for touching base purpose; while the unique ones require discussion of details. • Outcomes: – (1) technical scope, – (2) basic areas of performance responsibility accepted by participants, and – (3) tentative overall schedules and budgets. 61-1 The Project Plan • The final approved result of this procedure is the project plan, also known as a Master or Baseline plan • Once planning phase is complete, it is beneficial to hold a postplanning review • The major purpose of the review is to ensure that all necessary elements of a project plan have been properly developed and communicated 71-1 Project Plan Elements 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Executive summary Introduction / Overview Problem Statement, Goals and Objectives General approach Contractual aspects. Schedules Resources Personnel Budget Evaluation methods Potential problems 81-1 Project Plan Elements Executive Summary (not numbered) • A short summary of project’s major objective and scope, its relationship to the firm’s goal (or objectives), its managerial structure, and major milestones in its schedule. • 1 page ideal – 2 pages max! • Take the one or two more important sentences from each section, tie them together logically, and tell the story of your proposal. 91-1 Project Plan Elements 2. Introduction / Overview – – – – Company Background Mission Statement (*) Vision Statement (*) Problem Background: • • It should lead to problem statement. Provide only relevant problem background. (*) obtain from company 101-1 Project Plan Elements 3. Problem Statement Goals / Objectives • Goals emphasize the importance of your project. – • They are not necessarily something you will accomplish at the end of your project. In line with those goals, objectives are a step towards those goals. – These objectives will be delivered in the project. Think in term of tangible deliverables. They must be solid, tangible, measurable. – This is what you will get and deliver at the end of the project. – You and the client must agree on these deliverables. – They must make sense. Otherwise… rejection. 111-1 Project Plan Elements 3. Problem Statement Goals and Objectives • If unclear, they may become arguable at the end. • If you don’t know or define the deliverables, the results will be hard to measure. – Once defined, you will objectively be able to develop a performance measurement criteria to measure the quality for the deliverables. – When we check the results, these make sure they are within your domain, and will avoid controversy and ambiguity at the end. 121-1 Project Plan Elements 3. Problem Statement, Goals and Objectives Scope – – – Scope is the boundary (domain) of the problem (or system) to take on. Define the field you will cover in your problem. For instance, what departments will you analyze, what processes will not be included in the study, etc. 131-1 Project Plan Elements 3. Problem Statement, Goals and Objectives Constraints - Assumptions – – – Assumptions and constraints limit and confine the validity and applicability of the proposed solution. Assumptions will be general in nature, however you should include specific ones if you know they will apply and help further delimit your scope. Constraints are more specific i.e. “no internal walls will be torn down in the redesign of the facility…” 141-1 Project Plan Elements 3. Problem Statement, Goals and Objectives Scope, Constraints, Assumptions and Merit – – When we check the results, these make sure they are within your domain, and will avoid controversy and ambiguity at the end. Be specific in your terms so there are no misunderstandings, so that you don’t have to go to court, which is the last thing you want to do. 151-1 Project Plan Elements 3. Problem Statement, Goals and Objectives – – – Merit This is an objective justification of the project for getting closer to the goals, in alignment with the company mission and vision. Underlines the importance of the project and why it should be executed. It should be quantifiable in terms of cost/benefit, cost savings, profit, quality improvement, response time shortening, and/or other benefit due to the project once its objective is reached. 161-1 Project Plan Elements 4. General approach Some terms and ideas that could be included in general technical approach: • • • • • • • • • • Concept evaluation Requirements identification Design Methodology Implementation Test Integration Customer test and evaluation Validation Operations and maintenance 171-1 Project Plan Elements 4. General approach – – the managerial and technical approaches to the work. Tells how will objectives be accomplished, the solution approach to certain level of detail. • • – – includes WBS and description managerial structure. In the proposal, it is possible you don’t have the WBS fully defined You should have it to a certain level, so the approach is technically feasible and demonstrates you have the technical expertise. 181-1 Project Plan Elements 4. Work Breakdown Structure (WBS) • Also known as “Hierarchical (or Even) planning system. • Is an approach to master project planning (development of the action plan). • This is also called MPS (master project planning). The end is the Master Project Plan • It does not have all the details, but includes the major components (what are the tasks, who will do them, resources required, timing/duration, etc.) 191-1 Project Plan Elements 4. Work Breakdown Structure (WBS) • It is called even planning because when you plan, you go through layers downward, level by level, so you break the top layer into several components of work. • Then you move down to the next layer to identify the tasks, in an even handed manner, and so on. 201-1 Project Plan Elements 4. Work Breakdown Structure (WBS) • At this point, you don’t know all the details of the work, the size of them, etc.. • However, you will break it down in some natural way so it becomes smaller, more manageable, assignable in terms of people, budget, two or three layers. • You will not complete the entire work decomposition at this stage either, nor as one chunk of work. So it will be something in between. 211-1 Project Planning 221-1 Project Plan Elements 4. Work Breakdown Structure (WBS) • • • Once proposal is approved, you will start with initial WBS, which have been OKd, so you further develop or make changes. Maybe there are changes, requirements, personnel, so you can make adjustments and further decompose into more specific work. In the final proposal, each layer should be about 3-7 elements max, particularly if it is manually managed (you can only manage 7 people, 2 is two little). 231-1 Project Plan Elements 4. General Approach (continued): – – – – – The Linear Responsibility Chart indicates, for each task, who is responsible for what. (Fig. 5-7) See legend. Identify all possible roles, then for each task you identify who will play which role. It is called linear because you are not assigning sequence, just assigning roles. If you don’t need to have notification, approval, you simply assign the job linearly. Sets up people as a resource Responsible: actually does the work. 241-1 WBS Linear Responsibility Chart 251-1 Simplified Linear Responsibility Chart 261-1 Project Plan Elements 5. Contractual aspects • There may be considerable outsourced work – – – – – who are the subs / entire chain of command down to your suppliers and vendors how do you assure quality and timely delivery Vendor qualification how do you enforce / protect contracts / how do you manage risk. In your case, you have a small project, you will do everything yourself, so in your proposal you will say “There are no contractual issues in the project.” 271-1 Project Plan Elements 5. Contractual aspects – – – – – – – – – – All reporting requirements* customer-supplied resources* liaison arrangements* advisory committees project review and cancellation procedures* proprietary requirements* Confidentiality agreements* use of subcontractors deliverables and their specs* procedures for changes* 281-1 Project Plan Elements 6. Schedules – You will need to supply the PROJECT MASTER SCHEDULE based on Master Project Plan (Fig. 510), which include the major project breakdown, without details. – In detailed schedule you can go by days, or hours. Use the symbols to indicate milestones. These are project major tasks. – Summarizes your project plan. 291-1 Project Plan Elements 6. Schedules – – – Microsoft Project is a good tool to use. Include major task/subtask schedule (not detailed) and milestone events. Although you don’t have entire detailed breakdown, you have done so into major phases and down to the next level or two. You should also include major milestones in the schedule. 301-1 Project Master Schedule 311-1 Project Plan Elements 6. Schedules – – – No matter how small the contract is, you don’t get the money upfront or all in one payment. You get it in installments. So progress and payment will be based on meeting certain milestones (technical, quality checks, deliverables, payments). Contracts can get cancelled if they don’t pass the review. I.e. General Design (Conceptual) - Pass? Proceed to Detailed Design. 321-1 Project Plan Elements 7. Resources – Includes special resource requirements (equipment, tools, software, other). – Start with the WBS, so you will know the resources required, expertise required, maybe security clearance required, and cost. 331-1 Project Plan Elements 8. Personnel: personnel requirements, special skills and security clearance. – – – – Maybe you don’t have a specific person or firm selected for that task So set up your organizational structure by expertise or job function. Accompany it with a brief job description, so you know what kind of expertise is required to do the job. Then you can go out and hire the people. That should be the professional approach. 341-1 Project Plan Elements 9. Budget – – – – At least, you should come up with a sensible cost. Based on WBS, estimate direct costs by task, adding labor and resources. No indirect cost or profit is assumed in this case. In the budget table you can have a column saying who absorbs the costs (students, FIU, company). In executive summary, after including total cost, say “these costs are absorbed by FIU”. This sends a message that looks good, is honest, you are saying this is not free, this is how much it would cost you otherwise. 351-1 Project Plan Elements 10. Evaluation methods So how do you defend yourself if the company says the deliverable you provided is not what they wanted? • This is something you agree on (a tool, method or scale) to evaluate the quality of your deliverable. • It should be agreed upon, so rules will not be changed at the last moment; it will be difficult if you disagree on the measurement of the deliverable. 361-1 Project Plan Elements 10. Evaluation methods – – – – – Devise checklist or weighed measurement matrix to measure accomplishment of our objective. Each objective will have deliverable(s) and each in turn it will have an evaluation method. You can go back to the evaluation methods, check each deliverable, get approval and projects get accepted. This is very important for non-bid contracts. Bid projects have specs clearly defined in the bid contract. 371-1 Project Plan Elements 11. Potential problems – – – – These are potential problems that may arise. Anticipated potential difficulties (technical failure, strikes, weather, type deadlines, subcontractor defaults, etc.) You identify risks, assess potential outcomes should they occur, how you plan to track those risks. If there is no risks, you say “there are no risks associated with this project.” 381-1 Role of the PM: System Integration • As an integrator, the PM will evaluate: – Performance - what a system does – Effectiveness - achieve desired performance in an optimal manner • Requires no component specifications unless necessary to meet one or more systems requirements • Every component requirement should be traceable to one or more systems requirements • Design components to optimize system performance, not the performance of subsystems – Cost Systems - cost is a design parameter 391-1 Copyright 2006 John Wiley & Sons, Inc. All rights reserved. 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