Enterprise Resource Planning Aim: To know the importance of Enterprise Resource Planning. Objectives: To To To To To know the basics of ERP understand the key implementation issues of ERP know the business modules of ERP be aware of some popular products in the area of ERP appreciate the current and future trends in ERP What is ERP ? ERP stands for: Enterprise Resource Planning ERP system attempts to integrate all data and processes of an organization into a unified system , by use of multiple components of computer software and hardware. A method for the effective planning and controlling of ALL the sources needed to take, make, ship and account for customer orders in order to do the manufacturing, distribution or service in the company. A best feature of most ERP systems is the use of a unified database to store data for the various system modules. SYLLABUS FUNDAMENTALS ERP – Enterprise – Benefits of ERP – ERP and related technologies – Business Process Reengineering (BPR) – Data warehousing and data mining – OLAP – SCM ERP IMPLEMENTATION ERP Implementation lifecycle – Implementation methodology – Hidden costs –Organizing the implementation – Vendors– Consultants and users – Contracts with vendors – Consultants and employees – Project management and monitoring. BUSINESS MODULES Business modules in an ERP package – Finance – Manufacturing – Human resources – Plant maintenance – Materials management – Quality management – Sales and distribution. ERP MARKET ERP market place – SAP AG – Peoplesoft – Baan – JD Edwards – Oracle – QAD –SSA ERP – PRESENT AND FUTURE Turbo charge the ERP system – EIA – ERP and e - Commerce – ERP and internet –Future directions UNIT UNIT UNIT UNIT UNIT 19 29 39 49 59 HOURS HOURS HOURS HOURS HOURS TOTAL=45 HOURS UNIT I What is ERP? ERP is a solution, which facilitates company-wide integrated information systems, covering all functional areas ERP is a System for the Entire Company – A Global Tightly Integrated Closed-Loop System An enterprise is a group of people work together to achieve a common goal with the help of resources. Online Data Flow decreases the process time Fast & Online Confirmation Less Paperwork No need for folder storage Database Security Less Employee needed Easy Financial Management Better Inventory Management ERP - Definition “Software solution that addresses the Enterprise needs, taking a process view of the overall organization to meet the goals, by tightly integrating all functions and under a common software platform” Evolution of ERP 1960’s - Systems Just for Inventory Control 1970’s - MRP – Material Requirement Planning (Inventory with material planning & procurement) 1980’s - MRP II – Manufacturing Resources Planning (Extended MRP to shop floor & distribution Mgnt.) Mid 1990’s - ERP – Enterprise Resource Planning (Covering all the activities of an Enterprise) 2000 onwards – ERP II – Collaborative Commerce (Extending ERP to external business entities) ERP – Expectations Integrating all the functions Integrating the systems running in all the locations Transparency of information using a single data source across the organization Software must be responsive Modular Flexible Easy to add functionalities Provide growth path 1-16 Sales Human resources Inventory Engineering Design Production Planning Enterprise Finance Quality legal Maintenance Controlling . . A logical series of related transactions that converts inputs to outputs or results. • a chain of logical connected, repetitive activities • utilizes the enterprise’s resources • refine an object (physical or mental) • for a purpose of specific /measurable results/products • internal or external customers 18 BPR - Steps Step 1 Step 2 Step 3 Understand Simplify/Improve Automate Understand the existing systems associated with all the functionalities Draft & frame the possibilities & ways to simplify or Improve or eliminate the processes Implement with the help of ERP Separates functions of the DW, eliminates resource constraints, can create data marts DSS engine runs on same platform as the DW, so more economical ◦ Data mining—core of knowledge discovery process Pattern Evaluation Data Mining Task-relevant Data Data Warehouse Data Cleaning Data Integration Databases Selection UNIT II Pre-Evaluation Screening Package Evaluation Project Planning Phase Gap Analysis Reengineering Configuration Implementation Team Training Testing End-User Training Going Live Post Implementation Phase Company Management Go ahead Pre-Evaluation Screening ERP Vendors Package Evaluation Project Planning Gap Analysis Implementation Team Training Reengineering Testing Going Live Post Implementation Phase ERP implementation Lifecycle Configuration End-User Training Vendors- They Consultants –They make ERP s/w who are responsible to implement the project End users -They are the people who use the ERP system once it has been developed VENDORS MAKE ERP S/W TIME, EFFORT, MONEY FOR R & D OF ERP S/W FLEXIBLE, EASY TO USE & EFFICIENT CONSULTANTS WHO ARE RESPONSIBLE TO IMPLEMENT THE PROJECT CLEAR CUT IDEA TELLS THE CHANGE MUST BE MADE SO THAT WITH HIS DECISISON CHANGES ARE MADE HE IS RESPONSIBLE FOR ADMINISTRATION OF THE PHASES UNIT III Role of Sales Organisation Once the sales plan has been formulated, the next logical step is to organise a sales force to achieve the organisational objectives. Major Qualified Sales Objectives Overall Objectives Break Up or Division 1. Total volume of products 1. Quarter, month and week 2. Total annual value of products 2. Product line and range 3. Total annual selling costs 3. Region and sales area 4. Total annual profit contribution 4. Type of customer Cont…. Shipping Transport Sales and Distribution (SD) Sales Information System Sales Support Master Data Billing Foreign Trade Sales Credit Mgmt. 30 India Sales S000 South India Sales Tamilnadu Sales Group North India Sales Kerala Sales Group UP Sales Group MP Sales Group Salesperson 1 Salesperson 3 Salesperson 5 Salesperson 7 Salesperson 2 Salesperson 4 Salesperson 6 Salesperson 8 31 Human resource management is an essential factor of any successful business. The various subsystems under HR module are: Personnel management: Organizational management: Payroll Accounting: Time management: Personnel development: ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ Materials and capacity planning Shop floor control Quality management JIT/repetitive manufacturing Cost management Engineering change control Engineering data management Configuration management Tooling Serialization/lot control The Plant maintenance module includes an entire family of product covering all aspects of plant/ equipment maintenance and becomes, integral to the achievement of process improvement. The major subsystems of a maintenance module are : Preventive Maintenance Control. Equipment Tracking. Component Tracking. Plant Maintenance Calibration Tracking. Plant Maintenance Warranty Claims Tracking. The material management module optimizes all purchasing processes with workflow-driven processing functions, Enables automated supplier evaluation, lowers procurement and warehousing costs with accurate inventory and warehouse management and integrates invoice verification. The main module of material management are as follows: i. Pre- Purchasing Activity. ii. Purchasing. iii. Vendor Evaluation. iv. Inventory management. v. Invoice verification and material inspection. The quality management module fulfills the following functions: QUALITY PLANNING QUALITY INSPECTION QUALIT CONTROL UNIT IV ERP vendors - •SAPAG •Oracle Corporation •JD Edwards World solutions Co. – •People Soft Inc. – •Baan Co. - products. R/3 Oracle Applications One world People soft Baan SAP (System Applications & Products in data processing) . SAP is the world's leading provider of business software, SAP delivers products and services that help and accelerate business innovation for their customers. Today, more than 82,000 customers in more than 120 countries run SAP applications SAP defines business software which comprises enterprise resource planning and related applications such as SCM , CRM and SRM. SAP AG was founded in 1972 by five German engineers in Germany; and is one of the top most ERP vendors providing the client server business application solutions. The SAP group has offices in more than 50 countries worldwide & employs a workforce of over 19300. SAP’s ERP package comes in 2 versions i.e. (SAP R/2) & (SAP R/3).(R-Real) Baan company was founded in Netherlands in 1978 by brothers Jan and Paul Baan.. The BAAN Company is the leading global provider of enterprise business software. The BAAN company products reduce complexity and cost, improve core business processes, are faster to implement and use, are more flexible in adapting to business changes. BAAN ERP Modules: 1. Manufacturing Module: 2. Finance Module: 3. Project Module: 4. Distribution Module: Oracle Corporation was founded in the year 1977 and is the world’s largest s/w company and the leading supplier for enterprise information management. It provides databases and relational servers, application development, decision support tools and enterprise business applications. Oracle application consists of 45 plus software modules which are divided into following categories ◦ ◦ ◦ ◦ ◦ ◦ Oracle Oracle Oracle Oracle Oracle Oracle Financials Human Resource Projects Manufacturing Supply Chain Front Office PeopleSoft Inc. was established in 1987 to provide innovative software solutions that meet the changing business demands of enterprises worldwide. It employs more than 7000 people worldwide.& the annual revenue for the year 1998 was $ 1.3 million. PeopleSoft develops markets and supports enterprisewide software solutions to handle core business functions including human resources management, accounting and control, project management, treasury management, performance measurement and supply chain management. The PeopleSoft’s business management solutions are in the areas given below:◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ Human Resources Management Accounting and Control Treasury Management Performance Measurement Project Management Sales and Logistics Materials Management Supply Chain Planning Service Revenue Management Procurement On March 17, 1977 J.D. Edwards was formed, by Jack Thompson, Dan Gregery & Ed-Mc Vaney. In early years J.D. Edwards was designed for small & medium sized computers. As the company began to out grow, its headquarter in Denver, opened branch offices in Dallas & Newport Beach, California, Houston, San Francisco & Bakenfield. And then internationally expanded its Europe headquarters in Brussels & Belgium. By the mid of 1980’s, J.D Edwards was being recognized as an Industry-leading supplier of application software Today J.D Edwards is a publicly traded company that has more than 4700 customers with sites in over 100 countries & more than 4200 employees. It was found in 1979. QAD offers a variety of supply chain and enterprise resource planning s/w products to manufacturing industries. ◦ ◦ It optimizes the enterprise by increasing the speed of internet processes and synchronizing the business operations. It is available in 26 languages and supports multiple currencies. It has an easy-to-understand graphical interface. System Software Associates, Inc. (SSA) was founded in 1981. It has branches in more than 91 countries & more than 2000 employees. SSA’s vision is to be the best global partner to the world’s industrial companies. The Mission statement has six key goals. They are: ◦ ◦ ◦ ◦ ◦ ◦ Best client satisfaction Single image worldwide Enterprise Solution Leadership Proven leading Technology Highly skilled & motivated professional Strong financial results UNIT V ERP – Options OPTION 1 – MAKE ERP package [Using Internal resources] OPTION 2 - BUY OPTION 3 – MAKE [using External resources] 1-49 Flexible ERP: This makes the software easier to integrate with other application programs of business users, as well as making it easer to make minor modifications to suit a company’s business processes. Web-enabled ERP: These features make ERP system easier to use and connect to other internal application as well as to the systems of company’s business partners. Interenterprise ERP: This Internet connectivity has led to the development of interenterprise ERP systems that provide WEBenabled links between key business systems (such as inventory and production) of a company and its customers, suppliers, distributors and others. 1-50 E-business Suites: Example: Oracle’s e-business suite and Sap’s mySAP. The major ERP software companies have developed modular, Web-enabled software suites that integrate ERP, customer relationship management, supply chain management, procurement, decision support, enterprise portals, and other business applications and functions. 1-51 TEXT BOOK 1. Alexis Leon, “ERP Demystified”, Tata McGraw Hill, 2000. REFERENCES 1. Joseph A Brady, Ellen F Monk and Bret Wagner, “Concepts in Enterprise Resource Planning”, Thompson Course Technology, 2001. 2. Vinod Kumar Garg and Venkitakrishnan N K, “Enterprise Resource Planning Concepts and Practice”, Prentice Hall of India, 2003. ASSIGNMENT TOPICS: 1. 2. 3. 4. 5. Business Process Reengineering (BPR) ERP Implementation lifecycle Quality management Baan ERP and e - Commerce SEMINAR TOPICS: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Data warehousing and data mining SCM Contracts with vendors Project management and monitoring. Human resources Sales and distribution SAP AG Peoplesoft EIA ERP and internet http://www.slideshare.net/sonalichauhan/chapter-3-e-r-p-andrelated-tech-alexis-leon www.scs.dauniv.ac.in http://notes.indiarhythm.com/erp.php http://siestyit.0fees.net/ERP%20MARKET.ppt http://www.scribd.com/doc/53617085/1d4dbe-Commerce-andErp http://www.google.co.in THANK YOU !!!