Corporate Presentation March 2008 Olivier RICHARD Group Identity Card Bureau Veritas at a Glance Broad Geographical Presence ► Created in 1828 Africa Americas ► A global leader in conformity assessment services in the areas of quality, health and safety, environment and social responsibility (QHSE) 5% 16% Asia Pacific & Middle East 24% 2007 revenue: €2.07bn France 2007 adjusted operating profit: €312m 32% Europe 23% More than 850 offices in 140 countries ► Over 33,000 skilled employees ► Eight global businesses providing a complete set of services Inspection, testing, audit, certification, risk management, outsourcing, consulting and training services Eight Global Businesses Government Services and International Trade 7% Marine 12% Consumer Products Industry 13% 14% Certification Inspection & In-Service Verification 12% ► Servicing 300,000 customers across a 13% wide range of end markets Construction 19% Bureau Veritas Corporate Presentation – March 2008 HSE 10% 3 Our Profession : QHSE Compliance Reference Standard Action Deliverable Assessment Full Independence from any Design / Manufacturing / Contracting / Insurance Bureau Veritas Corporate Presentation – March 2008 4 A Balanced Portfolio of Activities Marine ► Ship classification, ship and marine equipment certification, technical assistance and outsourcing services ► Conformity assessment of industrial equipment and installations to regulatory or client specifications Industry from feasibility stage to de-commissioning ► Services include design review, shop inspection, site inspection, asset integrity management, product certification and related testing services such as non-destructive testing Inspection & In-Service Verification (IVS) Health, Safety and Environment (HSE) ► Periodic inspection of equipment and installations to assess conformity with regulations or client- specific requirements. Services apply to electrical installations, fire safety systems, lifts, pressure equipment, lifting equipment and machinery ► Inspection, audit, measurement and testing services in the fields of environment / health & safety ► Technical assistance and consultancy services to help companies define their HSE management strategy and improve their performance ► Conformity assessment of construction projects to local regulations and construction standards, Construction from design stage to completion ► Services include design review, code compliance, technical control, on-site safety coordination, testing of construction materials, asset management and technical due diligence services ► Certification of management systems and processes in the areas of quality, health and safety, Certification environment and social responsibility based on public standards ► Second party auditing services based on customer-specific or Bureau Veritas standards ► Testing, inspection and certification of consumer goods including textile, hardlines, toys, electrical Consumer Products and electronic products ► Factory audits, social responsibility audits and training services Government Services and International Trade (GSIT) ► Government Services: Pre-Shipment Inspection, X-Ray Scanning, Verification of Conformity of imported products ► International Trade: Commodity quantity/quality assurance, automotive services Eight global businesses providing strong growth and cross-selling opportunities Bureau Veritas Corporate Presentation – March 2008 5 Extensive Geographic Footprint Americas Europe (excl. France) 140 offices, including 26 laboratories 290 offices, including 41 laboratories 5,700 staff 8,600 staff France 175 offices, including 12 laboratories 7,200 staff Asia & Middle East 190 offices, including 58 laboratories 10,500 staff Africa 55 offices, including 9 laboratories 1,000 staff Global network comprising more than 850 locations across 140 countries Bureau Veritas Corporate Presentation – March 2008 6 Bureau Veritas History Wendel makes initial investment in Bureau Veritas Merger with CEP (France) Wendel gains full control of Bureau Veritas IPO GSIT Construction Consumer Products Certification Industry Building global HSE platform Marine 1828 1910 1929 Expansion to Africa 1984 1988 1993 I&F China 1995 1996 Consumer Products US and China 1998 I&F UK Expansion to Asia and Eastern Europe 2001 I&F USA 2002 2004 I&F Australia 2006 2007 Leader In Spain I&F Germany Reputation, network and portfolio of businesses built over 180 years Note: I&F = Industry & Facilities division. Bureau Veritas Corporate Presentation – March 2008 7 Organisational Structure CEO Finance, Legal, Risk Management, Information Systems Organisation & Human Resources Industry & Facilities Technical Dpt. Strat. Markets & KA Dpt. Marine Industry IVS HSE Construction Certification Consumer Products Government Services and International Trade Europe Europe USA Middle East and Africa Greater China Americas South Asia Asia Pacific ► 8 global businesses, managed through four global divisions South Europe Europe Northern & Eastern Europe North America Latin America Middle East, India, Russia and Africa through matrix organisations North America Latin America Asia Asia Pacific Middle East ► All units managed Bureau Veritas Corporate Presentation – March 2008 An organisation designed to support growth and drive operational excellence 8 Group Business Highlights Addressing Markets with Strong Growth Potential QHSE Regulations Industrial Globalisation 8 Global Businesses in a €50bn + market… Investments in Infrastructure Globalisation of Standards Industry Growing Urban Populations Inspection & In-Service Verification Construction Health, Safety & Environment Certification Outsourcing Sustainable Development Consumer Products Marine QHSE Risk Mitigation GSIT Privatisation … Supported by strong tailwinds Trade Growth Bureau Veritas Corporate Presentation – March 2008 10 Leadership Positions in the Most Compelling Segments Market Size (€bn)¹ Business Position Global No. 2 by number of vessels, global No. 6 by tonnage >2 Global Top 3 >7 IVS Europe Top 3 >7 HSE Global No. 4 10 – 15 Construction Global No. 1 > 10 Certification Global No. 1 >3 Global No. 1 in toys and hardlines, No. 2 in textiles, recently built E&E platform 3.5 Top 4 in Government Services, niche position in International Trade >4 Marine Industry Consumer Products GSIT % Outsourced Market Fragmentation High Low 1. Excludes growth through outsourcing and privatisation. Bureau Veritas Corporate Presentation – March 2008 11 Strong Competitive Advantages Efficient International Network ► Unique combination of international and local networks ► Consistency of service delivery across the globe ► Reactivity to deploy new service capabilities Brand and Reputation ► Strong brand built over 180 years of service: Technical excellence Integrity Independence ► Ability to push for high value-added services ► Ability to recruit talents ► Attractiveness for acquisition targets Unmatched Expertise ► Comprehensive portfolio of accreditations ► Thorough knowledge of regulations, reference frameworks and standards ► Extensive knowledge of industrial markets Skilled Employee Base ► Strong technical expertise: Electricity, metallurgy, electronics, corrosion, hydrodynamics, etc. ► Entrepreneurial and client-driven culture Broad Service Portfolio ► Ability to cover all QHSE requirements of a project / customer ► Cross-selling potential Acquisition Track Record ► Bolt-on acquisition experience ► Disciplined integration process Bureau Veritas Corporate Presentation – March 2008 12 Resilient Revenue Base Diversified Revenue Streams Fragmented Customer Base ► Balanced portfolio of activities and locations ► Eight global businesses positioned on different investment cycles ► Mix of investment-related (capex) and life-cycle-related services (opex) ► 300,000 active customers ► Top ten customers account for less than 10% of group revenue ► Multi-year contracts (Marine, Certification, Inspection & In-Service Verification, Industry, Government Services) Recurring Revenue 90% of Certification revenue and 60% of IVS revenue covered by multi-year contracts ► High degree of customer loyalty (Consumer Products, Construction, Industry): “repeat business” 39 of top 40 Consumer Products customers in 2001 are still doing business with Bureau Veritas today ► Long-term order book in Marine and Oil & Gas Order book in Marine providing multi-year visibility on new construction activity Bureau Veritas Corporate Presentation – March 2008 13 A Solid Growth Track Record Revenue Growth: Last 12 Years Adjusted Operating Profit Growth: Last 12 Years 312 2 067 2 000 1 846 268 1 647 1 283 1 145 1 012 1 100 850 800 619 695 722 455 204 200 171 137 150 106 86 100 62 53 59 50 200 36 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 0 1996 Revenue (€m) 1 422 1 400 244 250 Adjusted Operating Profit (€m) 1 700 500 300 12 years of continuous growth and profit improvements Revenue expanded by a multiple of 4.5 and adjusted operating profit by 9 Bureau Veritas Corporate Presentation – March 2008 14 Group Business Strategy Group Strategy Vision: Become the global QHSE leader and a major player in each of our eight businesses 1. Drive Organic Growth 2. Pursue Acquisitions 3. Improve Operating Performance 4. Develop Talent Pool 2011 Objectives ► Double 2006 revenue ► Average annual net income growth between 15 and 20% Bureau Veritas Corporate Presentation – March 2008 16 1. Drive Organic Growth Geographic Expansion ► Expand global network across eight businesses ► Optimise size in each platform country ► Invest in tailwind markets Oil & gas, energy, mining Focus on HighGrowth Areas ► Focus on geographies and businesses with superior potential Marine, Consumer Products, Industry Asia Pacific, Latin America, Middle East, India and Russia ► Anticipate new regulations, privatisations and market opportunities to gain first mover advantage Develop New Services ► Identify and develop new services Reinforce Sales & Marketing Organisation ► Increase sales & marketing resources Drive Cross-Selling and Key Accounts ► Leverage service portfolio and global network to enhance cross-selling and cross- ► Focus on value-added and customised solutions ► Set up dedicated sales forces in platform countries border contracts ► Increase share of international customers Expected 8% average annual organic growth Bureau Veritas Corporate Presentation – March 2008 17 1. Drive Organic Growth Geographic Expansion France Rest of Europe North America Central & Latin America Middle East/ Asia Pacific India/Russia Africa Marine Industry In-Service Verification Industry & Facilities HSE Construction Certification Consumer Products Government Services and International Trade Mature network / Scalable presence Network to be completed / Presence to be reinforced Presence to be built Not a platform region Bureau Veritas aims to achieve critical size in each platform country, to provide better service to clients and foster growth Bureau Veritas Corporate Presentation – March 2008 18 1. Drive Organic Growth Develop New Services Construction: Asset Management Services Selected Example: Starwood Capital Assistance to Maintenance Supervision Selected Example: Quai Branly Museum ► Technical due diligence of 290 ► Advised on selection of facility hotels in 10 European countries for Starwood Capital (2005) ► Audits and reports provided in four weeks manager and definition of KPIs1 for the Quai Branly Museum in Paris ► Independent supervision of quality and safety performance of all outsourced services ► Customised inspection programme and reporting tool © Musée du quai Branly Photo Antoine Borgeaud Competitive Advantage ► Global player capable of mobilising European network in very short timeframe ► Consistent assessment of property conditions from structure to technical installations Competitive Advantage ► Breadth of services portfolio and expertise Knowledge of building background (CTC and IVS services provided during construction) ► Ability to replicate methodologies used in existing services (IVS) Property condition assessment services now provided in Western Europe, Asia, Middle East, Eastern Europe and North America Service offering to be deployed in Europe Cross-selling potential with energy consumption optimisation services 1. Key Performance Indicators. Bureau Veritas Corporate Presentation – March 2008 19 1. Drive Organic Growth Develop New Services Consumer Products: REACH Directive “Registration, Evaluation, Authorisation and Restriction of Chemicals” Marine: Audit Procedure for Ship Recycling Selected Example: Audit procedure for assessment of hazardous materials on Clemenceau ship ► Comes into force in 2007 ► Context and phased through 2018 ► Requires traceability and identification of chemicals substances within products ► Aim: ► Full-scale assistance needed Improve protection of human health & environment from hazardous chemicals Enhance competitiveness of EU chemicals industry. Bureau Veritas Service Offering ► Consulting & technical assistance ► Auditing of chemical management systems ► Testing ► Data base management of compliance documents Services proposed starting June 2007 in Europe and Asia Synergies with industrial HSE clients Increasing concern around ship recycling Maritime authorities preparing issuance of a “Green Passport” (2009 onwards) in the preparation of hazardous materials inventory Bureau Veritas Service Offering ► Design of audit procedure for assessment of potentially hazardous products used on board of ships to be recycled ► Ability to leverage expertise of HSE business New regulations and breadth of in-house competence driving potential for new service offering Bureau Veritas Corporate Presentation – March 2008 20 1. Drive Organic Growth Example: Cross-Selling in Industry & Facilities Construction Buildings Industry + Inspection & In-Service Verification Technical Equipment Health, Safety & Environment + Occupants/Users Certification / Training Design = Commissioning Operation Dismantling Significant cross-selling opportunities throughout the life cycle of a building / facility Bureau Veritas Corporate Presentation – March 2008 21 1. Drive Organic Growth Example: Cross-Selling at Carrefour Group Construction ► Construction technical control ► Safety on site France, Spain, China IVS Certification ► In-service inspection of ► Traceability / food supply fire safety, electrical installations and lifting equipment Second largest retailer in the world €87bn revenue in 2006 Operations in 29 countries France, Spain, Turkey Industry Future ► Site inspections to comply with EU directives France chain inspection ► Supplier assessment ► ISO 9000 and 14000 certification (ATEX1) ► Increase presence in: Consumer Products HSE Bureau Veritas' broad business portfolio and geographic presence offers crossselling opportunities to key accounts 1. Explosive atmosphere directive. Bureau Veritas Corporate Presentation – March 2008 22 1. Drive Organic Growth Example: Cross-Selling at Petrobras Marine ► Ship classification and equipment certification of nine tankers and 11 offshore floating units ► Offshore rigs classification ► Technical consulting Industry ► Shop inspection of Certification ► ISO 9000 and 14000 8th largest oil company in the world $73bn revenue in 2006 $15bn invested in 2006 certification HSE equipment used on offshore platforms ► Site inspection ► Pipeline and offshore platform asset integrity management Future ► Regulatory watch ► OHS1 performance ► Environmental performance ► New service offering? IVS Construction GSIT (oil testing) 1. Occupational health and safety. Bureau Veritas Corporate Presentation – March 2008 23 2. Pursue Acquisitions Rationale and Focus Rationale Focus ► Accelerate growth strategy ► External growth mainly driven by bolt-on acquisitions Access new geographies Reinforce position in high-potential areas (countries, markets) ► Acquire new capabilities ► Target small and mid-size companies: New fields of technical expertise Customer base Target spend of about €100m p.a. for bolt-ons ► Reinforce skilled employee base Increase footprint in key platform countries: USA, Germany, Japan, Eastern Europe, Asia Pacific, Latin America Expand position in high-growth markets: oil & gas, power, mining, retail Develop new technical skills: HSE, Electrical & Electronics ► Selective approach towards larger acquisitions Bureau Veritas will continue to actively pursue acquisitions to accelerate its growth and development Bureau Veritas Corporate Presentation – March 2008 24 2. Pursue Acquisitions Example: Building Global HSE Platform 2006: International Risk Consultants Australia 2006: Alert Solutions Australia 2006: KilPatrick Australia 2005: KW2 Netherlands 2005: Clayton Group Services USA 2005: CPV Slovenia 2005: Casella Consulting UK 2006: ECS France 2005: NATLSCO Risk & Safety USA 2002: WEEKS UK Successful track record of building global businesses through acquisitions in platform countries Bureau Veritas Corporate Presentation – March 2008 25 2. Pursue Acquisitions Example: Building Industry & Facilities in the USA 2006: PVI Industry 2005: NATLSCO Risk & Safety HSE 2005: Clayton Group Services HSE 2004: OneCIS Industry 2002: US Laboratories Construction 2006: NEIS IVS 2005: Linhart Peterson Powers Associates Construction 2004: Berryman & Henigar Construction 2004: Graham Marcus Construction Successful track record of building global businesses and establishing presence in platform countries Bureau Veritas Corporate Presentation – March 2008 26 3. Improve Operating Performance ► Systematic focus on underperforming units (quarterly review) Turn Around Under-performing Units ► Establish action plan for performance improvement Dedicated team and Key Performance Indicators (KPIs) ► Current initiatives in the UK, Spain and Germany ► Back-office Leverage Group Scale Purchasing Office / network rationalisation IT infrastructure ► Operations Utilisation rate of inspectors Industrialised processes ► Performance optimisation process Continuously Re-engineer Production Processes Mapping and re-engineering of key processes Internal benchmarking Identification of best-in-class practices Integrated IT production tools Centralised scheduling Bureau Veritas Corporate Presentation – March 2008 27 4. Develop Talent Pool Bureau Veritas’ Employee Base is its Main Asset Geographic Breakdown Africa 3% ► Number of employees x4 since 1996 Americas 18% ► Strong technical expertise Asia Pacific & Middle East ► Bureau Veritas culture Entrepreneurship Client orientation Integrity and ethics Accountability Cash focus 33% Europe 25% France 22% Total Employees as of 31-Dec-2007: 33,018 ► On-the-job training programs available to all technicians and managers ► Widespread knowledge management Evolution of Employees 33 018 practices Over 100 communities that share good practices and technical expertise 20 524 2004 23 683 2005 Bureau Veritas Corporate Presentation – March 2008 26 207 2006 2007 28 Execution of Strategy Bureau Veritas Operating Model Set targets and align organization Vision and Mission BV Founding Principles Leadership Principles Values Our way to Excellence Execute Build assets Define strategic positioning and identify value creation opportunities Optimize network and matrix organizations Manage people Optimize sales process Develop customer relationships Optimize production process Expand and increase density of network Define and review organization Ensure quality and technical excellence, HSE and ethical compliance Share and leverage knowledge Set objectives and ensure performance accountability Develop brand, image, and reputation Management Levers To ensure successful execution of strategy, Bureau Veritas has implemented a unique business model defining 12 management levers with associated methodologies, tools and KPIs Bureau Veritas Corporate Presentation – March 2008 30 Bureau Veritas Management Cycle Annual Management Cycle ► Bureau Veritas’ business model provides a common framework across eight businesses to deliver growth and improve performance Develop common language and culture Help focus on key priorities, with selected KPIs Strengthen accountability 4 2 3 Quarter Quarter 1 4 4 4 Quarter 3 ► Strategic priorities defined at budgeting 1 for each business unit / country/ region Local priorities specified in managers’ objectives Quarterly follow-up of key priorities Quarter 2 4 3 1► Strategic workshops and portfolio reviews 2► Budget process on business unit level 3► People review 4► Quarterly reviews and action plan monitoring Bureau Veritas Corporate Presentation – March 2008 31 The Bureau Veritas Pyramid A Playing Field for Executing the Strategy Technical Assistance and Consultancy Continuum of services Integrated Solutions Conformity Assessment * Assets, Products, Systems Bureau Veritas Corporate Presentation – March 2008 32 Large Account Approach Integrated QHSE Compliance & Performance Client QHSE Strategy Governance Robust KPIs Sponsor Solutions Board KA Manager Senior Management BVNet Project Manager(s) Specialists Surveyors Auditors Technicians Special projects Management Site Contractors Suppliers Routine Compliance Data (inspection, audit, testing) Risk Sust. Devt. Compliance Integrity Performance Programme / Campaign Bureau Veritas Corporate Presentation – March 2008 33