報告人:徐敏倫 指導老師:任維廉 教授 報告日期:2009/10/08 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 1 自我介紹 徐敏倫 桃園人 任老師 TMM LAB 北京交通大學 排球 相約來慢跑 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 2 Agenda 1. The environment domain 2. Environmental uncertainty 3. Adapting to environmental uncertainty 4. Organizational responses to uncertainty 5. Resource dependence 6. Controlling environmental resources 7. Discussion 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 3 Introduction Open systems The relationship between organization and environment. Environmental uncertainty organizations Uncertainty type Deal with environmental uncertainty Information Resources 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 4 1. The Environment Domain International context Government Sector Industry Sector Raw Materials Sector Sociocultural Sector Economic Conditions Sector Task environment Organization Market Sector Technology Sector General environment 2016/3/14 Human Resources Sector Financial International Resources Sector Sector 交通大學 運輸科技與管理學系 碩二 徐敏倫 5 2. Environmental Uncertainty Where uncertainty comes? Insufficient information Why uncertainty affect organizations? Need for information about environment Need for resources from environment Uncertainty dimensions Simple—complex Stable—unstable 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 6 Framework for assessing environmental uncertainty Simple Stable Complex Low Uncertainty Low- Moderate Uncertainty •Small, similar •The same change slowly •Large, dissimilar •The same change slowly Ex: Soft drink bottles Ex: Insurance companies Environmental complexity High- Moderate Uncertainty Unstable High Uncertainty •Small, similar •Change frequently and unpredictably •Large, dissimilar •Change frequently and unpredictably Ex: Fashion clothing Ex: Computer firms Environmental change 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 7 3. Adapting to Environmental Uncertainty (1) Position and departments External complexity size internal complexity (2) Buffering and boundary-spanning Absorbing uncertainty Link organization with key elements in external environment 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 8 3. Adapting to Environmental Uncertainty (3) Differentiation and integration High differentiation needs greater integration Quality of collaboration (4) Organic vs. mechanistic Unstable organic Stable mechanistic (5) Planning and forecasting More uncertainty needs more importance 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 9 4. Organizational Responses to Uncertainty Simple Complex Low Uncertainty Stable •Mechanistic •Few department •No integrating role •Low speed response Low- Moderate Uncertainty •Mechanistic •Many department, some boundary spanning •Few integration roles •Moderate-speed response Environmental complexity High- Moderate Uncertainty Unstable •Organic, teamwork •Few department, much boundary spanning •Few integration roles •Fast response High Uncertainty •Organic, teamwork •Differentiate department, extensive boundary spanning •Many integrating roles •High-speed response Environmental change 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 10 5. Resource Dependence Dependence , risk Dilemma for managers Depend on the environment but try to minimize their dependence. 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 11 6. Controlling environmental resources Establishing Interorganizational linkages • • • • • Ownership Formal strategic alliances Cooptation, interlocking directorate Executive recruitment Advertising, public relations Controlling the Environmental Domain • • • • 2016/3/14 Change domains Political activity, regulation Trade associations Illegitimate activity 交通大學 運輸科技與管理學系 碩二 徐敏倫 12 Environmental characteristics & organizational actions Environment Organization High complexity High uncertainty Organic structure and systems with low formalization, decentralization, and low standardization to enable a high-speed response High rate of change Environmental domain (ten sectors) Scarcity of valued resources 2016/3/14 Many departments and boundary roles Greater differentiation and more integrators for internal coordination Resource dependence Establishment of favorable linkages: ownership, strategic alliances, cooptations, interlocking directorates, executive recruitment, advertising, and public relations Control of the environmental domain: change of domain, political activity, regulation, trade associations, and illegitimate activities 交通大學 運輸科技與管理學系 碩二 徐敏倫 13 7. Discussion International sector vs. international context B to B Supply chain competitiveness 2016/3/14 交通大學 運輸科技與管理學系 碩二 徐敏倫 14 Q&A 2016/3/14 Thanks for your attention. 交通大學 運輸科技與管理學系 碩二 徐敏倫 15