Unit 5.1 Production Methods Operations Management ( Production) – is concerned with producing the right goods and services in the right quantities and at the right quality level in a cost-effective and timely manner 3 Main sectors applied to Primary sector - extraction of raw materials Secondary Teritiary sector – turn raw materials into finished goods sector – provision of services, finance, education, health care Main role of production Turn factor inputs into outputs in a cost effective way 4 factors of Production – land, labor, capital, and enterprise Marketing & Production Managers refer to it at the 5 Ms Materials, Manpower, Machines, Money and Management Operations Management must consider Methods of production Size, scope and timing of production Production planning Quality control systems New products and innovation Production Methods 4 main methods of production – Job, Batch, Mass & Cell productions Job Production Involves creating an individual product from start to finish, tailor made to meet the specific requirements of the customer. i.e…. unique items, wedding dress, haircut, music composition Job production covers a whole range of tasks from small scale involving little or no technology to complex.. construction of a hotel or theme park. Job Production advantages Quality - of production and service because highly skilled labor is used Motivation project – workers can feel proud of the finished Uniqueness - helps with motivation but also adds value to the production process Flexibility -- each products design and specifications can be altered to the customers requests such as the type of car and flowers for the wedding Job Production Disadvantages Tends to be labor intensive and therefore a relatively expensive production method Relatively Likely time consuming to be a relatively long working capital cycle/ i.e Ferrari has 9 to 12 month waiting list.. customers do not pay for their purchases until the final product is delivered. Few economies of scale can be enjoyed since each good is likely to be unique Batch Production Involves producing a limited number of identical products Small bakery 12 loaves of bread, before switching to make 24 blueberry muffins Clothing outlets have their clothes produced in batches Batch Production -- Advantages Economies of scale can be enjoyed as machines can be used to produce much larger quantities Specialization – in various production processes is likely to lead to increased productivity Birthday tailored Variety cakes can made in batches can still be can reduce risks of producing just a single product with a limited sales potential Limitations of Batch Production A degree of inflexibility- once production run for a batch is started it is difficult to switch or to work another batch Storage -- batch production may require a large amount of stock- could increase storage costs insurance costs Jobs may become repetitive leading to boredom Flow, Line and Mass production Focus on a continuous production process of manufacturing standardized or homogenous products in large quantities Flow Production Different operations are continuously and progressively carried out in sequence Producers of bottled water, beer and oil refinery Line Production ( assembly line) Form of flow production whereby the product is assembled in various stages on a conveyor belt until finished product is made.. I.E ford motor Mass Production Manufacturing products Highly Units of large amounts of standardized capital intensive of costs of production are relatively low Essential i.e part of mass production is specialization mobile phones and dvd players ford heavily influenced by the work of FW Taylor Advantages High volume of a output is produced at a relatively low cost Samsung minutes and phillips can produce DVD players within Machines can work 24 hours a day if necessary – reducing Average Fixed Costs Products are of standardized quality Labor costs are low as relatively unskilled workers are required to operate much of the machinery Black and decker plant in china pays workers $2 a day for 10 hours of work. Disadvantages Work is likely to be monotonous and therefore boring—motivation low Any breakdowns on the assembly line will cause major problems for the business Very little inflexibility Mass production is capital intensive and thus involves huge set- up costs Mass production means the need for an effective storage system because there will be a large volume of stock Labor and Capital Intensity Labor intensity – production methods that use great amount of labor i.e rural farming in developing countries to management consultancy services in advanced economies. Job Production and the service sector tend to be Labor INTENSIVE Capital intensity -- industries that have high level of capital costs i.e batch and mass production Capital Intensity Increasing capital investment leads to improved levels of output and productivity However, there must be sufficient demand for the product to justify its mass production DRAWBACK No unique selling point Standardization will result in lower selling price with lower profit margin Labor Intensity 80% of a school’s budget typically goes towards the payment of staff salaries. Lawyers, financial consultants BENEFIT Offers a personalized service Determination of Labor or Capital Intensive Relative Size cost of labor and capital of the market Larger markets tend to use more capital intensive technology Aims and Objectives of the organization Profit motive may want large markets Worried about survival during a recession may consider labor intensive as costs reduction and cost controls are much easier. Production Methods and Business Strategy Efficiency – occurs when a business operates at its maximum output with minimum costs per unit of output Productivity – is the rate at which inputs are transformed into outputs and are a good measure of a firms efficiency BUSINESSES CANNOT SIMULTANEOUSLY AND CONTINUOUSLY OFFER HIGH QUALITY PRODUCTS AT LOW PRICES Business must focus on either high profit margins by selling unique products of outstanding quality or on selling mass market products that earn low profit margins but sell in large volumes