Mobile Testing
Practices
Kinesis
Survey- Best
Technologies
Kinesis Webinar
January 8 & 9, 2014
Overview
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Mobile: what’s the big deal?
How does mobile work (in Kinesis)?
Mobile Survey Design
Mobile Testing Resources
Testing Recommendations
What’s coming?
© Kinesis Survey Technologies, 2014
Mobile: What’s the big deal?
Over 50% of Kinesis’ US traffic is now mobile
• 23% of global traffic is mobile
•
75% Android & iOS
•
10% S40 (Nokia is adding support for webkit
browser, XHTML no longer necessary)
•
4% Symbian
•
11% split between Blackberry, Windows Phone,
etc.
• 20% of US traffic is mobile
•
92% Android & iOS
•
8% split between Blackberry, Windows Phone, etc.
© Kinesis Survey Technologies, 2014
HowKinesis
does Mobile
(in Kinesis)?
Surveywork
Technologies
Setup
• URLS
• Device detection: https://salesdemo.opinioninsight.com/?ID=1
• Desktop ONLY: https://salesdemo.opinioninsight.com/html.pro?ID=1
• Device support
• Hides unsupported features in survey editor
• Allows exclusion of older phones or specific
device categories
© Kinesis Survey Technologies, 2014
Device Detection
Mobile respondents will see the survey automatically rendered in one of four modes:
HTML5 / webkit
XHTML MP
XHTML
WML
•All Android devices
•All Apple iOS devices
•All webOS devices
•Blackberry OS 7.0+
•Blackberry OS 6.0 and
below
•Symbian
•Windows Mobile
•All other smartphones
•Monochrome displays
•Older color screens
Supports:
•Touch-friendly interface
•Advanced HTML & CSS
•Images and video
•Multiple questions per
page
•Question types: radio,
pulldown, checkbox, text
field, date, number field,
computational, extra text,
slider, ranking, and grid.
Supports:
•Basic HTML and CSS
•Images and video
•Multiple questions per
page
•Question types: radio,
pulldown, checkbox, text
field, number field,
computational, and extra
text.
Supports:
•Basic HTML
•Images
•Multiple questions per
page
•Question types: radio,
pulldown, checkbox, text
field, number field,
computational, and extra
text.
Supports:
•Single question per page
•Question types: radio,
pulldown, checkbox, text
field, number field,
computational, and extra
text.
© Kinesis Survey Technologies, 2014
Mobile Survey Design
• Survey themes
•
Header and Footer for mobile
•
Templates for desktop
•
CSS for each
• Survey structure
•
Conditionally mask content
•
Alternative question presentation (with data pooling)
• Info pages
•
Desktop vs. mobile
© Kinesis Survey Technologies, 2014
How
do I test
surveys
on mobile?
Kinesis
Survey
Technologies
Free Resources
• Your iOS or Android device
•
Popular browsers: stock, Firefox mobile, Opera, Chrome, and Dolphin
• Chrome on your desktop PC (for smartphone emulation)
•
Utilize user-agent spoofing feature in developer tools
• Firefox on your desktop PC (for feature phone emulation)
•
User-agent spoofing extension supports XHTML testing.
• Mobilizer
•
Downloadable application to emulate a variety of smartphones
© Kinesis Survey Technologies, 2014
Paid Resources
• Perfecto Mobile
•
SaaS solution for highly advanced cross-platform testing across hundreds of
devices
• Multi-Browser Viewer
•
14 different mobile browser simulators
© Kinesis Survey Technologies, 2014
Testing Recommendations
• Use QR codes or “Chrome to Phone” extension + app for quick
entry
• Clear mobile browser cache when making theme edits
• Use Drill Down for modifying test data or removing test sessions
• Test using both WiFi and 3G to ensure page load times are
optimal (avoid large images) and to ensure mobile LOI is
reasonable
• Test using the phone in both portrait and landscape mode to
ensure survey theme looks good for both
• Verify hidden data-pooling variables are populating correctly
© Kinesis Survey Technologies, 2014
What’s coming?
• WML and XHTML Deprecation
• Mobile theme enhancements for default themes
• Various GUI optimizations to more clearly indicate mobile vs.
desktop support in Kinesis Survey admin interface
• Your suggestions!
© Kinesis Survey Technologies, 2014
Conclusion
Experience the research software platform
that’s future-proof.
For more information, or to schedule a customized demo, please contact Kinesis.
Email: sales@kinesissurvey.com
Web: www.kinesissurvey.com
© Kinesis Survey Technologies, 2014