Counting Opinions (CO) TSL&A
Project Team
Note: There no subcontractor personnel being
assigned to work on the TSL&A project.
TSL&A Project Team
Lindsay Thompson, TSL&A Team Leader
Lindsay has direct responsibility for the management
of CO’s State, Provincial and Association client roster.
This includes day-to-day management of the
collection and direct support functions for CO’s State
Library subscribers, the Public Library Data Set (PLDS
– over 1200 annual participants), and the
Association of College & Research Libraries annual
Trends Survey (over 1400 annual participants).
Formerly with Statistics Canada, Lindsay has been
active with CO for the past
five+ (5) years. Lindsay possesses very strong ‘frontline’ implementation and support skills.
Education
University of Toronto
Honors B.A. in French, Second Language Learning
Bachelor of Commerce
Ryan Patrick, TSL&A Project Team Member
Ryan joined the Counting Opinions team in the Fall
of 2011.
An experienced project manager, Ryan spent a
number of years with the Ontario Library Association
(OLA). His experience included the management of a
successful pan-national, co-operative resource
center and the annual OLA Super-Conference
(Canada’s largest annual gathering of library
professionals).
Since joining CO, Ryan has been working with
Lindsay in the State and Association subscribers’
support area as well as leading a number of
innovative consulting projects on behalf of CO
subscribers.
Education
Sheridan College, Computer Science & Technology
University of Toronto, Continuing Studies
Ian Reid, TSL&A Project Executive
A project manager with over 10 years of experience,
working in the IT, consulting, and public sectors
managing a wide range of projects in scale, scope
and duration.
Ian has front-line, “hands on” experience with all of
CO services. Ian has lead and managed the customer
implementation and support area team at Counting
Opinions for the past five (5) years.
Education
University of Ottawa
B.Soc. Honors Economics with concentration in
English
Counting Opinions Senior Executive Team
Carl Thompson, President
An IT professional and entrepreneur with 30 years of
technology management and software development
experience across large multi-national and international firms,
managing technology deployment on large-scale projects.
Carl is a founder and shareholder of Counting Opinions.
Summary of Skills
Over 17 years of experience delivering on-line Internet-based
solutions.
Over 26 years managing and leading the development and
deployment of integrated solutions.
Successful in providing leadership and vision in large businessto-business and business-to-consumer solutions.
Strong experience with a variety of technology platforms and
environments.
Successful in saving organizations time and money by delivering
appropriate solutions.
Other relevant experience includes large-scale development
projects for multi-national banks, insurance and resource
companies.
Education
University of Waterloo , Honors B. Math with a dual major in
Statistics and Business
Frank Biss, VP Customer Services and specified RFP
Responder
Experienced in project management, team
leadership, customer service, strategic planning,
sales, marketing, advertising and communications,
operations and government relations, Frank is skilled
in the development and execution of innovative
business strategies through the effective allocation
of resources, staff motivation and team leadership.
Frank is a founder and shareholder of Counting
Opinions.
Education
Laurier University, Honors B. Business Administration