To be approved by Shadow Integration Board Minutes of East Ayrshire Shadow Integration Board 3pm, Tuesday 24 June 2014 The Robert Burns Room, Council Headquarters, London Road, Kilmarnock, KA3 7BU Present: Councillor Douglas Reid, EA Council, Chair Councillor Tom Cook, EA Council Councillor Iain Linton, EA Council Councillor Maureen McKay, EA Council Mr Alistair McKie, Non Executive, NHS Board Member Dr Alison Graham, Medical Director, NHS Mr Eddie Fraser, Director of Health and Social Care Mrs Ann Gow, Assistant Director of Nursing, NHS Mr Alex McPhee, Executive Director of Finance and Corporate Support, EA Council Ms Liz Wilson, Trade Union Representative Mr Ian Smith, Public Partnership Forum Mr Gordon McKay, Staffside Representative, NHS In Attendance: Mrs Shiona Johnston, EA CHP Facilitator Mrs Margaret Phelps, Corporate Officer, EA Council Ms Caroline Scott, Council of Voluntary Organisations (CVO) Ms Alison Findlay, Senior Manager for Community Care, EA Council Ms Lee McLaughlin, Team Manager for Self Directed Support, EAHSC Mr Eugene Fitzpatrick, Senior Manager (GIRFEC), EA Council Mr Andy McDonald, Planning and Development Manager for Social Work Services, EA Council Miss Vicky Campbell, Self Directed Support User Mrs Eunice Johnstone, Planning Manager, NHS Miss Rebecca Hannah, Committee Secretary (Minutes) 1. WELCOME Action Cllr Reid welcomed everyone to the meeting, in particular Ms Lee McLaughlin, Team Manager for Self Directed Support and Miss Vicky Campbell a user of Self Directed Support. 2. APOLOGIES FOR ABSENCE Apologies were received from Derek Lindsay, Catherine Bingham, Ian Welsh, Fiona Skilling, Lisa Tennant, Fiona Lees and John Burns, Susan Taylor. 3. VICKY’S STORY 3.1 Ms McLaughlin gave a brief outline of the Self Directed Support (SDS) services offered to users within East Ayrshire. Ms McLaughlin introduced Ms Campbell, a people of SDS. Ms Campbell told the Board of her 1 To be approved by Shadow Integration Board experience using SDS and how this has had a positive change in her life and others around her. 3.2 Cllr Reid asked Ms Campbell if there was a pivotal moment in her journey which encouraged her to seek support. Ms Campbell noted the trust from social services to use SDS in her own way gave her a feeling of empowerment that rippled throughout other members of her family. 3.3 The Board noted that not all cases will be as successful however, it is important to note that the benefits service users gain is immeasurable. 3.4 Cllr McKay queried a recent Audit Scotland Report on SDS and, if the Board are following the five recommendations set out by the report. Mr Fraser informed the Board that Ms McLaughlin is currently drafting a report to discuss these recommendations which, will be tabled at a future meeting. It was noted that Mr MacDonald had provided a comprehensive portfolio to RH Audit Scotland on East Ayrshire activity to inform the SDS report, a summary of this will be available as background papers. 4. MINUTES OF PREVIOUS MEETING HELD ON 27 MAY 2014 4.1 The Board approved the minutes of the meeting held on 27 May 2014 as an accurate record. 5. MATTERS ARISING 5.1 Matters arising had been completed before the meeting; any others were included on the meeting agenda. 6. 6.1 CONSULTATION ON DRAFT REGULATIONS FOR PUBLIC BODIES (JOINT WORKING) ACT Mrs Phelps discussed the follow up paper on the Consultation on Draft Regulations for Public Bodies (Joint Working) Act. Mrs Phelps noted the following: 6.2 A Survey Monkey was distributed to Stakeholders to allow initial responses to be collated on the consultation documents. Responses were collected under different themes, Mrs Phelps noted three themes in particular; o Consultation Theme 2 - Paragraph 22 details the services which have been delegated to the Partnership. It also highlights some areas which will be reviewed pending clarity from the Scottish Government (SG). o Consultation Theme 4 – Paragraph 29 details National Health and wellbeing outcomes. Previously there were seven outcomes; this has now been extended to nine. It was noted that the additional outcomes sit well within the Partnerships own priorities. o Consultation Theme 8 – Paragraph 50 details the work being carried out within East Ayrshire (EA) localities. Cllr McKay raised, for clarification, the term “People who use health and social care services are safe from harm.” Used in Appendix 2, Outcome 7. In particular not to infer that health and social care services could keep people safe from harm 24 hours per day, 7 days per week. 2 To be approved by Shadow Integration Board 6.3 It was agreed that it is important that users are given support to empower themselves and keep themselves safe from harm. It is also important to continue working with people who use services and wider vulnerable groups in keeping them safe; this includes methods to give users the capacity to make themselves safe within the community. It was agreed to amend the response to reflect the discussion. 6.4 The Board agreed to: (i) Note information on Scottish Government consultation process on the Draft Regulations Relating to Public Bodies (Joint Working) (Scotland) Act 2014 published by the in May 2014and (ii) To agree arrangements to submit a response. 7. 7.1 STRATEGIC PLANNING UPDATE Mrs Johnston gave an update on the Strategic Planning Event which was held on 15 May 2014. The Board were informed of the discussions held during the event. The event was compiled of members from the EA Community Health Partnership Forum (EA CHP Forum) and the Adult and Children’s Officer Locality Groups (OLG). In total, 44 members attended from a wide breadth of representatives. It was noted that the timeframes for the development of the plan have been altered following guidance from SG. Mr Fraser attended the event and gave a background and context of expected outcomes from the Strategic Plan. 7.2 Mrs Johnston noted the key themes which were identified at the event. These were: Feeling of connectedness Financial inclusion Single point of contact Integrated IT systems Personalisation Competent work force in a range of different activities Smart support Using technology in delivering care 7.3 Mrs Johnston noted that going forward wider stakeholders will be involved with details being developed through the OLG and subgroup meetings. A Writing Group will be established to formally draft the Strategic Plan which, will be reviewed by the SPG. It was agreed this work would take place during summer; the first draft will be discussed at the SPG meeting which will be held on 3 September 2014. Following this timeline, from October to December 2014 the group will consult with localities, staff and stakeholders with preparations ready for sign off by the Integrated Joint Board (IJB) in April 2015. 8. THE FUTURE MODEL OF COMMUNITY JUSTICE IN SCOTLAND: DRAFT RESPONSE TO CONSULTATION 8.1 Mr Fitzpatrick began by giving a background on Community Justice within Scotland. Mr Fitzpatrick continued discussions by giving an overview of the 3 To be approved by Shadow Integration Board draft response to consultation, the following comments were noted; Scottish Government first had consultation on the Future Model for Community Justice in Scotland in December 2012; from this three options were created but none had universal support. Following this the SG has noted responses and has requested further consultation; submission for this consultation is due by 2 July. The consultation sets out the proposed model for community justice in Scotland. The main features of the new model are: o Local strategic planning and delivery of Community Justice services through Community Planning Partnerships (CPPs); o The creation of a national body to provide assurance and recommendations to Scottish Ministers and Local Government elected members as well as professional strategic leadership for the sector; o A focus on collaboration, including the opportunity to commission, manage or deliver services nationally where appropriate; o A mechanism, reflecting the national and local democratic responsibilities, to afford discussion and agreements as necessary, on aspects of mutual concern. The Scottish Government proposes to establish a new national, statutory body. It will support a Board for Community Justice consisting of individuals with relevant professional experience reflecting the Community Justice landscape in Scotland. This will include people with experience in non-justice areas such as health (and housing), as well as those with academic and Third Sector experience. 8.2 The Board noted concerns with a National Group guiding the Strategy, noting it would have differing interests from a local strategic plan / approach. Mr Fitzpatrick noted the importance of a transformational change of cultures and systems for this model. It was felt a bigger focus is needed on outcomes and successful achievements. 8.3 The Board noted the concerns for the resource capacity both in terms of skills and finance in developing this model. Clarity is needed for the future funding and development of the model. In particular a shift from CJA’s to Community Planning responsibility. 8.4 Cllr McKay queried if there had been any indication of a response being provided through the CPP, Mr Fitzpatrick was not aware of this. 8.5 Mr Smith questioned if the National Group will be an invitation or appointment to be part of the Board, Mr Fitzpatrick confirmed that the representation will be obtained by appointment. Members will be a mixture of private and public sector. 8.6 The Board agreed the recommendations to: (i) (iii) approves the draft response to the redesigning the community justice system; notes the contents of this report. consultation on The Board agreed to carry forward recommendation number two: 4 To be approved by Shadow Integration Board (i) notes that a separate response will be submitted by the East Ayrshire Community Planning Partnership. Mr Fraser will provide clarity at the next meeting on 19 August 2014. EF 9. SENSORY LOCALITY PLAN 9.1 Mr Fraser informed the Board that the Sensory Locality Plan has been worked on for two years, involving many areas across geographies of Ayrshire and Arran, health conditions, age groups and service sectors. 9.2 Mr Fraser gave a brief overview of the plan noting that the support pathways within the plan are of the utmost importance, to give better access to services. 9.3 The new sensory impairment strategy “See Hear” was launched on 24 April 2014 national which involved many levels in terms of locality working. 9.4 Mr Smith queried if all aspects of hearing loss had been included in the plan. Mr Fraser confirmed that the plan is completely inclusive; clinicians have involved all areas and have worked together with other professionals to bring all expertise together for sensory impairment. 9.5 The Board recognised the importance of support systems including emotional and financial for those with sensory impairment. The Board commended the Sensory Locality Plan noting it is an excellent example of the good working ethos among partnerships within Ayrshire. 9.6 Mr Fraser noted a DVD which will be launched on Tuesday 8 July 2014 on a Pan Ayrshire basis. This DVD will be available in other formats for users with sensory impairment. 9.7 The Board agreed the recommendations to: (i) Note the progress to date in developing services for people with a sensory loss; Agree the content of the Ayrshire and Arran Sensory Locality Plan; and Agree to the Development of an initial action plan 2014/18 to implement the recommendations. (ii) (iii) 10. 10.1 AYRSHIRE OUT OF HOURS SOCIAL WORK RESPONSE SERVICE Ms Findlay gave an update to members on the Ayrshire Out of Hours Social Work Response Service. The following comments were noted: 10.2 It was felt the Out of Hours (OOH) Service fits well within the EA Partnership, working alongside Ayrshire Doctors On Call and OOH Nursing Services. The Service currently utilises secondment staff which is becoming increasingly difficult to manage. It is proposed the service moves from an onsite service at 5am each morning with a call handling facility replacing this service with access to on call staff. This facility has been provided to date by the ADOC telephony service at points where staff are out of the office. There have been no recorded missed calls during two years of operation. Mr Fraser noted the Spend to Save impact on this service. Although saving 5 To be approved by Shadow Integration Board may not be seen immediately, the service provided long term to users is an excellent benefit which cannot be overlooked. 10.3 The Board queried the number of calls received as being very high during working hours (9-5). Ms Findlay explained that many administrative support managers liaise with the service to seek clarification on cases, particularly child protection register. 10.4 The Board noted the improved service for protecting children, and the positive outcome of creating permanent work posts. 10.5 The Board agreed the recommendations to: (i) (ii) (iii) (iv) (v) 11. 11.1 Note the ongoing use of the service Agree to altering the posts from secondment to permanent posts Agree to establishment of an additional post Note the potential for more integrated out of hours services for Ayrshire. Otherwise note the content of the report. GAELIC PLAN UPDATE Mr Fraser gave a brief background to the Gaelic Plan and informed the Board of the Partnerships responsibility of delivering services within Ayrshire. The Board noted the issues around language; it was felt that this issue would be well supported by educational colleagues. 11.2 The Board agreed to the recommendations: (i) (ii) (iii) (iv) (v) (vi) 12. 12.1 agree the implementation of the East Ayrshire Gaelic Language Plan in the aspects which relate to the East Ayrshire Health and Social Care Partnership note that this report will be considered by the Leisure Trust; note that this report will be considered by the Community Planning Partnership Board; note that this report will be considered by the Ayrshire Roads Alliance; note that this report has been agreed by the Cabinet of East Ayrshire Council; and otherwise note the contents of this report SCCBN RESHAPING CARE PROJECT Mr Macdonald gave some background to the Scottish Community Care Benchmarking Network (SCCBN) Reshaping Care Project. The following comments were noted: In August 2013 SCCBN members identified emergency hospital admissions and hospital discharge as elements of its Reshaping Care for Older People Project. The scope of the project in relation to hospital admissions was: o To undertake a structured analysis of national data which relates to the rate of multiple emergency admissions for the over 65 age group across Scotland; and o Analyse relevant national data for multiple hospital 6 To be approved by Shadow Integration Board admissions (2 or more in 12 month period) between 2003/04 and 2012/13 and 2010/11 and 2012/13 (the three year period covering the lifespan of Change Fund). A four phased approach is being used for the project; o Phase 1 – analysis of relevant national data to demonstrate variations and trends in the rate of multiple emergency admissions across Scotland to be completed by June 2014; o Phase 2 – explore the factors which contribute to those partnerships who appear to be performing well to be completed by Sept 2014; o Phase 3 – explore whether there is any correlation between the rate of multiple emergency admission and delayed discharges to be completed by Sept 2014; o Phase 4 – disseminate findings to SCCBN members, partner organisations and national agencies to be completed by November 2014. Phase one has been completed. In Scotland, rates of multiple emergency admissions for the over 65 age group have increased steadily over the past 10 years, with no significantly marked peaks or troughs during that period. East Ayrshire shows a sharp increase in rates of multiple emergency admissions over both the last 10 years and the last 3 years. The findings at this stage offer no insight into the factors influencing the data. Phases 2 and 3 will be undertaken with a view to learning more about what makes a difference. 12.2 Mr Fraser noted the importance of the report, which gives members a chance to reflect on the work in delayed discharge. It was important to note that succeeding in supporting older people at home longer is positive but only if it give a good quality of life. 12.3 The Board noted this area of work will be involved with the Partnership. 12.4 Members queried if the definitions of “multiple admissions” were consistent. Dr Graham confirmed that the definitions being used are the same – under five admissions. 12.5 The Board agreed the recommendations to: (i) (ii) 13. Notes the contents of this report: and Agrees to receive a further report when all phases of the project have been completed. ANY OTHER BUSINESS No other business was discussed. 14. DATE OF NEXT MEETING 3PM, TUESDAY 19 AUGUST 2014, AUCHINLECK COMMUNITY CENTRE, 28 WELL ROAD, AUCHINLECK, KA18 2LA 7 To be approved by Shadow Integration Board Chair ………………………………………………. Date ……………………………………… 8