Jean Karich – BP Channel Marketing & Enablement Manager October 7, 2009 2009 Q4 Business Partner Sales Plays Target SUCCESS in 4Q09 © 2009 IBM Corporation 2009 Q4 Business Partner Sales Plays – 10/7/09 President Obama honors IBM's Blue Gene with National Medal of Technology and Innovation All of IBM's key business lines - hardware, software and services, and the researchers who conceived and invented Blue Gene - along with IBMers everywhere, can share in this honor and recognition. - Sam Palmisano President Obama will personally bestow the award at a special White House ceremony on October 7, 2009. 2 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM … always an industry leader ... on T.V., in print, on the web and in the blog-o-sphere You.Tube –IBM TV on Smarter Planet You.Tube - IBM Study: The New Voice of the CIO You.Tube – Cloud Computing: Why Choose IBM You.Tube –IBM Cognos Express Communities Linked.in - IBM and BP Blog Group Linked.in - IBM Express Advantage Link Linked.in – IBM Smarter Healthcare Intel show New IBM Bladecenter with next Xeon processor Twitter - Check out Twitter for cool information like Do’s and Don’ts on Social Media Sandy Carter’s SOA Tweet Up events , System x / Blade, System Storage and Lotus Domino Exchange 3 IBM Uncloaks Eight Core Power7 Processor – 8/26/09 Facebook - IBM Express Advantage Link Facebook – IBM Software Newsletter © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM's Midmarket Clients have told us they want access to: • IBM and 3rd party Subject Matter Experts, including BPs, analysts and customers, at no charge • Industry trends • Relevant information to solve business problems and address challenges • Other CIOs from mid-sized businesses Drawing on the advice and insights midmarket clients have shared with IBM"s senior leaders in recent months, we launched infoBOOM!!!, a joint partnership between IBM and CIO.com. targeted to Midmarket CIOs and Senior IT Leaders. How you can leverage infoBOOM!!! There are three primary ways for Business Partners to get involved: Promote: Help drive awareness of the experience as a valuable tool among your customers Participate: Contribute perspective and interact with Subject Matter Experts (SMEs) and community members Become a SME: Allocate time and expertise to be a featured Subject Matter Expert Check out infoBOOM!!! at: http://theinfoboom.com Must-know people, ideas and opinions for mid-sized business 4 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 2009 Q4 Executive Summary Generate Q4 Momentum Attend the Webcast “Responding to Today’s Demands with a Dynamic Infrastructure” on Tuesday, October 20, 11:00 am ET Leverage the New! IBM Midrange Storage Product Pricing and Discounting CC0908-253 Attend Key Events Attend Pre-announce Education via the 10/13 Dynamic Infrastructure Virtual Education for Business Partners Attend Storage Networking World, October 12-15, Phoenix, AZ Attend IBM Information on Demand 2009, October 25-30, Las Vegas Attend Monthly Brand Kick-Off Calls: Power , System x, Storage (web address changes monthly) Keep in touch with upcoming IBM events, and schedule your own, at your local IBM Innovation Center. Locations Call to Action Spend your co-marketing dollars NOW to drive demand for your virtualization solutions by using Just Push Go templates Get prepared for IBM ISS Professional Certifications with Courseware on PartnerWorld. One (1) no charge test voucher available per person, per exam through 12/31/09. (509-937) Complete STG Financial Selling Modules for the New Economic Environment in 2H09 Education Modules Bookmark out the General Business BP Essential Play Catalog for play updates Download the New! IBM Software Business Partner Widget today! 5 Stay up-to-date on promotions and incentives with bi-weekly cross-brand Speedsheets © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Smarter Planet Messaging Map Context Client Needs IBM Value Proposition The world is getting flatter, smaller and smarter Responding To New Behaviors Making Better Decisions Consumption Choices 6 More Agility Your best partner on a smarter planet Smarter Industries Conversations Along Two Dimensions Doing More With Less • Smarter Grids (E&U) • Smarter Oil and Gas (C&P) • Smarter Transport’n (T&T) • Smarter Risk Mgt (Bkg / FM) • Smarter Healthcare -----------------------------------------• Telecommunications • Government • Insurance Cloud, Managed Business Process DELIVERY Key Themes • Smart Work • New Intelligence • Green & Beyond • Dynamic Infrastructure Outsourcing, Traditional client-led © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 What’s NEW! For October 20 Attend the 4Q09 Pre-Announce Virtual Education Event and learn about hardware, software and services announcements Agenda: •October LAUNCH ESSENTIALS: "What You Need To Know!" • NET IT OUT! Fast-paced synopsis of our 3rd integrated Dynamic Infrastructure launch of 2009. •Offering Overview webcast •Dynamic Infrastructure: Anatomy of a Deal for Business Partners • Listen and learn from your peers how to effectively sell Dynamic Infrastructure! •Dynamic Infrastructure Partner Program update for ISVs • New! Dynamic Infrastructure program for Business Partners. •Optional follow-on breakout sessions New and Improved delivery portal features: •Interactive opportunities to engage with Subject Matter Experts •Live moderated chat rooms available during event •Ask Techline a question Prepare for the announcement: Invite clients to the 10/20 Dynamic Infrastructure Announcement Webcast Keep up-to-date with the DI Sales Portal on PartnerWorld , and the Systems Widget for Business Partners, over 1,700 users and growing Register for 10/26-29 Dynamic Infrastructure Top Gun Class in Potomac, MD. first come, first serve! Certification Testing Lab to be provided. Play the DI Simulator Game – available now! Fine tune your consultative selling skills targeting C-level executives. 7 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 October 20, 2009 Announcement Analytics Collaboration Development and Test Infrastructure Compute Smart Business End User Support on the IBM Cloud Lotus Live NEW LotusLive iNotes IBM Smart Business Analytics Cloud for System z Smart Business Test Cloud Smart Analytics System IBM CloudBurst Compute on Demand Smart Business Desktop Cloud Smart Business Systems Pre-integrated, workload optimized systems Smart Business Storage on the IBM Cloud Information Protection Services (enhancement – Smart Business Backup Svcs) Business Services BPM Blueworks (Design tools) Smart Business Expense Reporting on the IBM Cloud Smart Business Storage Cloud IBM Information Archive Existing 8 Infrastructure Storage Smart Business Desktop on the IBM Cloud Smart Business on the IBM Cloud Standardized services on the IBM Cloud Smart Business Cloud Private cloud services, behind your firewall, built and/or managed by IBM Desktop and Devices Smart Business for SMB (backed by the IBM cloud) New - Oct © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Smarter Planet Cloud Advertising, TV, Videos and Landing Page Click On Pictures for Hyperlink 9 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 contents 10 1 Dynamic Infrastructure Cross Brand Plays chart 12 2 Cross Sell Solutions Sales Play chart 18 3 Cross Brand Competitive Sales Plays chart 19 4 Mid-Market Infrastructure Solutions chart 24 5 Global Technology Services chart 28 6 IBM Software Sales Plays chart 31 7 IBM ISV / IDR Quarterly Checklists chart 34 8 Industry Systems Retail Sector Plays chart 36 9 IBM Global Financing chart 40 10 Express Seller Updates chart 42 11 PartnerWorld Updates chart 45 © 2009 IBM Corporation 2009 Q4 Business Partner Sales Plays – 10/7/09 16 accredited Dynamic Infrastructure Business Partners! IBM BP Specialty Level BPIC B/R EE V&C Sirius Elite 4 Mainline Elite 2 Micro Strategies Elite 1 II Geography HQ-coverage TX - Nationwide FL- Nationwide and Canada Program Criteria • Partner resells broad IBM portfolio (hardware, software, services) • Demonstrable infrastructure sales & technical skills • Extensive skill certifications OH - Nationwide and Canada • Customer references in specialty area CA - Southern CA – East Coast / West Coast Partners are provided tools to perform assessments Vicom Computer Services Elite Agilysys Specialist 1 DSS (Direct Systems Support) Specialist 1 LRS Specialist 1 Logicalis Specialist 1 Meridian IT Specialist 1 MSI Specialist 3 NE – Nationwide Sycomp Specialist 1 Northern CA- California GlassHouse Specialist ON – N.A. except Quebec CIBER Specialist 1 Essex Techn Specialist 1 Mapsys Specialist thinkASG Specialist 11 1 NJ Nationwide NY Nationwide IL – Midwest, Southeast, IL – Nationwide IL - Nationwide CO - Nationwide NJ - Northeast 1 • • • • IT Strategy Workshop (Elite) Business Resilience Assessments IT Optimization & Energy Efficiency Assessment Information Infrastructure Assessment Link to DI Announcement Letter ……. Federal BPIC ……. # of BPIC locations B/R ……… Business Resilience EE ………. Energy Efficiency V&C……… Virtualization & Consolidation II………….. Information Infrastructure OH – Ohio, Indiana, Michigan CA - Southern California © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Dynamic Infrastructure Cross Brand Sales Play Sales Play Value Proposition DI: Cloud Computing – Gain Access from Anywhere With Cloud BP: Cloud Computing provides access to new customer sales and services opportunities, and generates additional revenues, in the integration and distribution of business information. New! Cross Brand Brand: Power, System x, System z, Storage, GTS, SWG, IGF Client: Cloud and Service Management Offers provide fully integrated solutions that install and configure easily and quickly with minimal human interaction and IT staff required to install or maintain. DI 12 Enablement, Promotions & Incentives Enablement Smart Business Announcement including Cloud – 10/20/09 BP Education on IBM Cloud Strategy on the BP Newsline agenda for 11/4/09 call Cloud Computing: A down to earth view – Learn more about the marketing opportunity, strategy, and offerings on October 6 - 9 - Business Partner enablement series IBM Smart Business Storage Cloud - #609-057 –Scale Out File Services Cloud Computing Sales Kit, seller & customer education, deliverables, white papers Cloud Burst Sales Kit for BPs Call to Action Account Planning Target customers with on-premise development environments and budget challenges and consisting of 50+ servers being used for test / development. (Test/Dev Private Cloud) Target clients in all industries that have 1,000 or more end user clients and face significant and growing IT complexity and costs. (Desktop offer) Target enterprises that have a need to collaborate inside and outside their firewall in order to innovate and execute ideas quickly. Cloud IBM TV Ads Cloud Customer Site Smart Analytics Education Cloud Connect Community Blog Demand Generation: “Lotus Knows” Promotions & Incentives Computing On Demand Test Drive Offer LotusLive Engage 30 day Trial Software Certification – offers & promotions Call to Action Attend all Cloud Computing education and use materials to develop a Cloud sales strategy for your firm. Validate hardware, software and services re-sales qualifications to ensure you are authorized to sell the components that match your sales strategy. Interact with IBM Field Sales personnel to develop a joint Cloud marketing plan. © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Dynamic Infrastructure Cross Brand Sales Plays Sales Play Green Infrastructure Refreshed! Cross Brand Brand: Power, System x, System z, Storage, Tivoli, GTS, Value Proposition BP: Increase your lead generation potential with a wide range of offerings designed to help BPs sell solutions and service offerings. Client: Reduce datacenter costs by reducing your physical IT infrastructure through consolidation and virtualization, lowering power and cooling requirements. DI 13 Enablement, Promotions & Incentives Enablement New! DI Simulation Game Sales Enablement for BP sellers: Dashboard (decision trees, conversation starters , education, success stories, etc.) Play Education: Financial Selling Module for Energy Efficiency "How to Sell" Energy Efficiency & Sales Play Overview IT Efficiency Play Scenario Web Lecture Energy Management Play Scenario Web Lecture Green Storage Webcast Promotions & Incentives Free 60 day Trial of Tivoli for Energy Management Dynamic Infrastructure Specialty certification announcement, 509-896, provides benefits ($25K/ $100K) DI Certified BP can offer Energy Efficiency assessments with new IT Optimization tools. IBM Power Rewards, Customers moving from competitive systems to IBM could earn points toward eligible Software and Services.. SCON incentive program, earn up to $11K, expires 12/1/2009. Call to Action Account Planning Target CEOs, Site & Facilities, and IT Managers with solutions to reduce cost, improve utilization, and do more with less. Call To Action Prepare with Sales Play Education, and use client presentation to explain cost savings benefits to clients. Understand the Suite of Alinean tools, and how to use them. Offer no-charge Energy Efficiency Assessments or offer your own services. Drive clients to the Energy Efficiency briefings. Check out the latest on ‘Green & Beyond’ deliverables © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 Dynamic Infrastructure Cross-Brand Plays Sales Play Reduce Cost through Virtualization Refreshed! Cross Brand Brand: Power, System x, Storage, ISS, Software (Tivoli, Websphere), GTS, IGF Value Proposition BP: Identify virtualization opportunities in the midmarket and large enterprise space by leveraging virtualization and consolidation solutions and offerings. Client: Simplify, virtualize and consolidate your IT environment while reducing operational costs up to 50% and energy costs up to 40% a year. DI 14 Enablement, Promotions & Offerings Call to Action Mid-Market Enablement New! Just Push Go templates for email and webcast marketing Review sales play Quick Reference Guide New! Softek Enablement Roadmap (CC0809-241) New! Quick & Custom Return On Investment (ROI) tools for data migration – generates client presentation Data Mobility Services – Softek IBM Data Migration Services - Softek 2, 5, 10 TB bundles for SMB (US: 509-823 & 609-017) GTS ServicePac offerings for Implementation Services & Maintenance Large Enterprise Enablement New! Campaign Designer – Virtualization Business Value Reduce Cost through Virtualization BP Dashboard includes quick reference guide, training, case studies, references Account Planning IT decision makers in mid-sized & LE companies ( >100 employees) with > 10 servers, especially competitive clients. Target Industries: All Industries, particularly Banking, Wholesale, Industrial Products and Retail. Typical Sponsors: IT Decision Makers, C-level, IT Executives, Chief Strategist Mid-Market Call to Action Purchase ROI Green assessment tool Use Just Push Go marketing roadmaps to create email or webcast tactics Conduct a seminar using Dynamic Infrastructure Seminar in a Box Send clients a free copy of: Energy Efficient Data Center White Paper Use Getting Started Guides to understand Softek value, product positioning, and available resources for: Data Migration & Data Protection Large Enterprise Call-to-Action Take 15 minutes to use the Systems Consolidation Evaluation Tool to ID opportunity for server/storage consolidation, and provide quick ROI analysis. Nominate accounts for cross-platform assessments – performed by STG Lab or Migration Factory. Drive clients to Virtualization Webcasts and Events Promotions & Incentives Earn up to $10,250 IBM System x and IBM System Storage 2009 Business Partner new customer incentive (509-518) •Data Mobility Services – Softek TTL incentive (US 509521) – 5% quarterly rebate IBM Power Systems New Customer BP Incentive Client offers Power Rewards for migration to IBM BladeCenter Clearance Corner PartnerWorld Migration/SCON Assessment (preapproval needed) Softek TDMF flash demo – keep this is still in place Green IT Primary Research Study IBM/Infotech Study 2009 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Information Infrastructure Cross Brand Sales Plays Sales Play Securing Data with High End Disk and Tape New! Cross Brand Brands: Storage (DS8000, TS1100 TS3500, LTO), Tivoli Key Lifecycle Management and GTS Value Proposition Enablement, Promotions & Incentives BP: Increase your ability to compete for storage business with security solutions that include high end disk and tape. This will allow you to increase the overall opportunity profit. Enablement October 13th Virtual Launch Education: Dynamic Infrastructure Announcements October 20th highlighting new DS8000 enhancements. Watch the Widget for specifics October 16th IBM Virtualization Engine Update Protecting your Data with Confidence Webcast Apply for Information Infrastructure Solution Specialty under Dynamic Infrastructure Specialty and gain access to the Storage Security Assessment. Review the Information Infrastructure Security Sales Kit Client: Securely share information across the enterprise. DI 15 Promotions & Offerings IBM Internet Security Systems Services IBM Information Security Assessment IBM Information Protection Services IBM Implementation Services for tape systems – tape encryption and key management (607-061) IBM System Storage Information Infrastructure Information Security with Encryption Solution Offering 509-514. Leverage special financing rates for both the hardware and the software with the IIS Storage Solution Bundle IGF offer Call to Action Account Planning Target CFO, CIO, VP of IT of large enterprise customers that are looking to improve security of data on storage media while enabling secure sharing of information. Call to Action Invite your customers to an Information Infrastructure Storage Optimization Study or Workshop (STG) Take your customer through the Storage Optimization Self-Assessment. Invite your customer to High End Tape and Disk Executive Briefings in Tucson. 4th Quarter events TBA. © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Information Infrastructure Cross Brand Sales Plays Sales Play Protect More., Store Less With Information Infrastructure Solutions Value Proposition BP: Grow your customer base, revenue and profit margins by penetrating accounts where you may not have been successful in the past. Enablement Client: IBM has cutting edge, highly differentiated storage offerings that lower customer costs and improve efficiency. Use SVC Alinean Tool with new SVC content Refreshed! Cross Brand Brand: XIV, ProtecTIER and SVC Enablement, Promotions & Incentives Protect More. Store Less. Quick Reference Guide When selling XIV, leverage the XIV TCO Tool or IBM XIV Novus ROI Tool When selling ProtecTIER, leverage the ProtecTIER TCO Tool Take sales education: How to Sell IIS Promotions & Offerings New! List price configurations of the IBM ProtecTIER appliance were reduced 33% to 47% 309-811 and 309812 New! IBM Business Partner discounts for selected IBM Storage Area Network (SAN) products increased by 11% 509-1048 New! XIV Implementation Services (609-056) DI 16 IBM System Storage Information Infrastructure Information Availability with Virtualization Solution Offering 509-418. Leverage special financing rates for both the hardware and the software with the IIS Storage Solution Bundle IGF offer Call to Action Account Planning Target CFO, CIO, VP of IT of large enterprise customers who are concerned over tight processing windows for backup (30TB’s per night of data backups). Target enterprises with 30TB or more of disk storage and multiple vendors, open environments (non-mainframe) with little or no existing IBM disk storage. Call to Action Review and utilize the XIV Sales Kit, ProtecTIER Sales Kit, SVC Sales Kit, IBM ProtecTIER De-Duplication Sales Kit Successfully complete the IBM XIV Technical Certification Leverage XIV Event in a Box on Campaign Designer Invite your customers to an Information Infrastructure Storage Optimization Study or Workshop. Invite your customer to Accelerating SVC implementations with Softek TDMF Web lecture Invite your customer to Open Systems Executive Briefing in Tucson. 4th Quarter dates TBA. © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Information Infrastructure Cross Brand Sales Plays Sales Play Move up to DS5000 New! Brand: DS5000, GTS, IGF Value Proposition BP: Grow your customer base, revenue and profit margins by upgrading your current install base and attaching to all server sales. Client: IBM has cutting edge, differentiated storage offerings that lower customer costs and improve efficiency. DI Enablement, Promotions & Incentives Enablement New! 20 City Future of Storage - DS5020 Roadshow – US, Can, LA New! August 25th announcement DS5020 New! Economic Justification Toolkit Refreshed! Leverage the MidRange Storage Portal •Know Your IBM for BPs DS5100: 2800 points / $700 DS5300: 4000 points / $1000 Promotions & Offerings New! IBM Midrange Storage Product Pricing and Discounting CC0908-253 IBM Implementation Services for DS5000 disk systems (608-055) Call to Action Account Planning Target CFO, CIO, VP of IT customers that have DS3200,DS3300, DS3400 or DS4800s for 2+ years or multiple DS4400s, DS4500s or DS4700s . Call to Action Touch all of your DS3000 and DS4000 installs to discuss the benefits of this new announcement Leverage special financing rates for both the hardware and the software with the IIS Storage Solution Bundle IGF offer 17 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Dynamic Infrastructure Cross Brand Sales Plays Sales Play IBM Comprehensive Data Protection Solution Refreshed! Cross Brand Brand: IBM Tivoli FastBack, System x, Storage (DS3000 and DS4000), GTS, IGF Value Proposition BP: Sell hardware and software together to improve your overall margins and provide a competitive edge. Client: A solution that provides easy to use back up and data restore functions. Enablement, Promotions & Incentives Enablement New! CDP Event in a Box in Campaign Designer Refreshed! Comprehensive Data Protection Solution Sales Kit Additional Enablement: Refreshed! MidRange Storage Portal KYI module on Comprehensive Data Protection Solution Learn and Earn FastBack Collateral Links TSM FastBack Web Site IBM System x3550 Implementation Services for disk system – ServicePac Promotions & Incentives ServicePac Rebate 509-411 up to $30 each Remote Technical Support ServicePacs up to $300 each 508-657 Leverage special financing rates for both the hardware and the software with the IIS Storage Solution Bundle IGF offer KYI 509-484. Earn 40 – 300 sell and earn points on System x and DS3000 products. Earn up to $10K with the System Storage/Tivoli information infrastructure Business Partner Incentive 508-621 Call to Action Account Planning Target mid-sized customers that are looking for a backup and restore solution. Target enterprise customers looking for Windows based server-side CDP in data centers or Branch offices. Call to Action Attend the CDP training replay of the Everything Channel Net Seminar Plan a campaign with the CDP Event in a Box in Campaign Designer Invite customers to Tivoli Fastback Live Demo Ask top customers about their disaster recovery plan. Are they compliant? Do they have a growing demand for storage capacity? CROSS SELL SOLUTIONS 18 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Cross Brand Competitive Sales Play Sales Play Value Proposition Competitive Migration: Winning with IBM Systems & Storage BP: Help your customers build smarter businesses that can be more efficient, green, flexible, intelligent and global. Increase your cross brand customer install base and earn money by utilizing migration and SCON assessments. Refreshed! Cross Brand Brand: Power, System x, Storage 19 Client: IBM Systems and Storage can help you reduce costs by simplifying your IT environment, reducing power consumption, consolidating server sprawl better than HP, Dell, SUN and EMC Enablement, Promotions & Incentives Enablement Three Sales Enablement areas: Winning with IBM Systems and Storage: New! Must download - STG Sales Play Activation Guide – Your guide to competing against Dell, EMC, HP, and Sun. Including elevator pitch and quick reference guide. Sales Play Dashboard New! Competitive Virtualization with Power and System x Sales Kit New! Sun Tape Take-out Competitive Sales Play kit: Show Sun-Oracle customers how IBM can reduce risk and reduce cost in their tape investment! IBM Systems Consolidation Evaluation Tool (aka Alinean TCO tool) for Power Systems, System x / BladeCenter and Storage: Tool and Sales Kit Migration Factory Migration Case Studies BP Co-marketing available via Campaign Designer: HP, Dell, Sun and EMC Consolidation and Virtualization Assessments Call to Action Account Planning Target HP, Dell, Sun and EMC customers who are challenged with aging infrastructure, server sprawl & high TCO (due to high space, power and cooling expenses). Call to Action Utilize Campaign Designer to target HP, Sun, Dell and EMC customers. Use IBM Systems Consolidation Evaluation Tool to run a quick TCO analysis. Leverage no-charge Consolidation and Virtualization assessments and services to progress leads. Utilize IBM Global Financing, Competitive Technology Briefings, and promotions and incentives to help close opportunity. Promotions & Incentives New! Migration Assurance package New! IIS Storage Solution Bundle IGF offer New! IBM storage products no-charge removal program 309-526 IBM Power Systems New Customer BP incentive (509-470, 509-471) IBM Power Systems, System i and IBM System p incentive for Gen Bus (509-472, 509-473) Power Systems trade-in program IBM Power Rewards Sales Kit, customer deliverable and external promotions website IBM Global Financing for MM and LE customers © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Cross Brand Competitive Sales Play Sales Play Value Proposition Competitive Migration: Scale Up Your Applications with IBM Systems BP: Drive IBM systems solutions in Sun and HP accounts and identify new opportunities as well as develop annuity streams for services and support. Refreshed! Cross Brand Brand: Power, System x, System z, Storage Client: The superior performance, scalability resiliency of IBM Systems help customers who are challenged by declining application performance, rising software licensing costs, and demanding service level agreements with their business-critical database and application workloads (i.e. SAP, Oracle, DB2, Microsoft SQL). Enablement, Promotions & Incentives Enablement New! Must download Sales Guides: STG Competitive Scale Up Your Applications Sales Guide Oracle Sales Guide SAP Sales Guide Customer Deliverables: New! Migration Assurance package Manage Growth Do More with Less Reduce Risk IAP Web Portal IBM Migration Factory Migration Case Studies IBM Migration Services for Tape Systems Competitive Financial Selling Module Assessments, Tools and Services: IBM Systems Makeover Analysis for SAP Environments IBM Systems Makeover Analysis for Oracle Environments STG Lab Services IBM Insight Tool for SAP (Unique IBM Capability) Call to Action Account Planning Target customers who plan to upgrade to a new version of their application/ database, plan to add new workloads or have old and inefficient systems who cannot effectively scale their current workloads. Call to Action Identify 3 customers with SAP, Oracle, MSFT SQL installed on Sun and HP hardware. Use IBM Systems Consolidation Evaluation Tool to run a quick TCO analysis. Leverage one of the Consolidation and Virtualization assessments and services to progress leads. Utilize IBM Global Financing, Competitive Technology Briefings, and promotions and incentives to help close opportunity. Promotions & Incentives IBM Power Systems New Customer BP incentive (509-470, 509-471) IBM Power Rewards Sales Kit, customer deliverable and external promotions website for competitive installations IBM Global Financing • IBM Power systems Rebate Offering, (NA only) • IBM z Rewards Program for competitive installations 20 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Cloud Computing- Quarterly Checklist Major Events Pulse Comes To You : Pulse brings the excitement, education, and experience of our global conference - Pulse 2009, to your city! Cloud Computing for Software Venders ’09 Conference: San Jose, CA - December 7-8, 2009 Service Management Executive Summits: contact - Chris Benedetto Local Events: For local Cloud and Dynamic Infrastructure events, contact your local IMT marketing manager Information on Demand - Las Vegas, October 25-29, 2009 Join us in Las Vegas to learn how IBM can help you turn your information into a strategic driver of innovation, business optimization and competitive differentiation. Business Partner Advantage Newsline Call: November 4, 2009 - Cloud Computing Marketing & Enablement Actions October 13: Dynamic Infrastructure Virtual Education Event: Required Education For IBM Sellers and IBM Business Partners: This role-based education event will provide you everything you need to know about the October 20 launch, and is a "must see" for all IBM sellers, IBM Business Partners and IBM marketing and communication teams. October 20: Dynamic infrastructure Client Webcast "Responding to Today's Demands with a Dynamic Infrastructure Learn about IBM Smart Business & Cloud Computing Registration Link IBM Cloud Computing: Reduce Costs, Improve services delivery and Enable Business innovation What is Cloud really, and why IBM: Cloud Awareness for IBM Sellers Learn how to present the IBM PoV on Cloud and introduce Smart Business Services & Cloudburst 21 Cloud Computing Sales Kit, seller & customer education, deliverables, white papers Cloud Burst Sales Kit for BPs Cloud IBM TV Ads Cloud Customer Site Smart Analytics Education Click for Podcasts & Webcasts © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM STG - Quarterly Checklist Major Customer Events Storage Networking World, October 12-15, Phoenix, AZ Virtual Events 10/20 Dynamic Infrastructure Launch Webcast Link to All Dynamic Infrastructure Webcasts, upcoming and on-demand Tivoli Fastback Live Demo Protecting your Data with Confidence Webcast Marketing Actions Take advantage of the new updated Dynamic Infrastructure Specialty program, 509-896, and leverage business development funding, assessment tools, and special designation. 2H STG-hosted BPIC/BSSC events for midmarket Building Your Dynamic Infrastructure with IBM Systems Power Dynamic Infrastructure with IBM Systems Storage Dynamic Infrastructure with New Generation of IBM Servers High Performance Computing with IBM System x /iDataplex Driving High Performance Computing with IBM System x iDataPlex and BladeCenter Education Actions 10/13 Dynamic Infrastructure Education Event Attend IBM Comprehensive Data Protection Solution Everything Channel Net Seminar. Use the Dynamic Infrastructure Event in a Box Are you a Dynamic Infrastructure business partner? Contact cmlow@us.ibm.com to get on the DI distribution list. Use IBM Systems Consolidation Evaluation Tool to progress opportunities New! DI Top Gun Class for business partners, register Subscribe to the Dynamic Infrastructure Journal, external newsletter. Execute a competitive demand generation activity by leveraging the HP, Dell, EMC and Sun campaign templates available in Campaign Designer. Promote current offers. Use New! DI Simulation Game – teaches consultative selling skills New! White-boarding training teaches IT transformation thought-leadership skills. Coming 10/20 the CDP Event in a Box in Campaign Designer Increase storage attach rate with all customers by utilizing current offers. 22 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM STG - Quarterly Checklist Major Customer Events Third Party Events IBM Proprietary Events Dynamic Infrastructure Gartner Data Center Las Vegas, December 1 – 4th Contact: Sharon Feller Approx 70 IMT Mgr led Events IMT Event contacts Suzanne Burdon – Canada Erin Jefferies – Southeast Carla Fleming – Federal/Northeast Craig Ideno – West Information Infrastructure Storage Networking World Phoenix, October 12 – 15th Contact: Paula Koziol System x/Deep SEG 2009 Houston, October 25th Contact: Sue DeSimone SC09: Supercomputing Portland, November 14 – 20th Contact: Lisa Gates 23 For more information, email contacts above, or see Public Events site. IBM Executive Briefings – nomination link IBM Competitive Briefings nomination link System z Mainframe New Workload Poughkeepsie, October 7th & November 4th Contact: Keith One Energy Efficiency Think Green, Data Center Design & Build Boulder, October 6th Raleigh, November 4th Contact: Sharon Feller POWER Power Briefing Austin, October 14th & November 5th Contact: Mindy Douglas Information Infrastructure Open Storage Technologies Tucson, October 8th-9th Contact: Kent Perry Competitive Virtualization Sys X Kirkland, November 3rd Contact: Sue DeSimone System x System x, BladeCenter and Storage Competitive Briefings Raleigh, October 13, November 17 XIV Customer Workshop Gaithersburg, October 7th-8th Contact: Kent Perry DS8000 Adv Func Workshop Gaithersburg, October 13 -14 Contact: Kent Perry Virtualization Power Briefing Austin, October 29th Contact: Lisa Gates Systems Management Power Briefing Austin, November 12th Contact: Lisa Gates * Events are in the planning stages and subject to change. © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Infrastructure Solutions Sales Plays for Mid-Market Sales Play Complete Collaboration Solution for midmarket customers Refreshed! Cross Brand Brand: Software (Lotus), System x, GTS, IGF Value Proposition BP: Help increase employee productivity and efficiency through the use of collaboration solutions. Develop a niche in a fast growing cross-brand opportunity area to meet needs of on-premise and cloud-based opportunities. Client: Reduce costs while increasing efficiency and innovation to remain successful while boosting productivity for users and administrators. Enablement, Promotions & Offerings Call to Action Enablement New! Free Software Test Days - Everything you need to prepare for Growth Thru Skills Early Readiness Offer EXPIRES 10/31/09 New! LotusLive Cloud Advantage Sales Kit New! Complete Collaboration Solution Quick Reference Guide New! Lotus BP Progression Kit Lotus Live Engage video demo Account Planning Target clients who need to collaborate with employees, suppliers, and partners inside and outside of the firewall to innovate, execute ideas quickly, manage projects across dispersed teams and quickly locate expertise. Target IT managers, Line of Business, C-level Executives Call to Action New! Replay Lotus Knows to coordinate marketing/media plans and join the Vanguard Program Watch the video demo of Lotus Live Engage Utilize Financing: Funding your growth offers Utilize the Collaboration Decision Tree to target existing and new accounts who could benefit from solutions in their organizations. Utilize Demand Gen materials in Campaign Designer to develop marketing materials, customized with your firm's identity/solution message Collaborative Innovation Resources - Key industries, target contacts, drivers with client needs. (includes SW, HW, Services Solutions) Complete the 7 min Collaborate to Innovate Microcourse to learn how to address client challenges Demo: Collaborate to Innovate - Business on the Rise Promotions & Incentives LotusLive Engage 30 day Trial Lotus Domino and Lotus iNotes Trial 24 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Infrastructure Solutions Sales Plays for Mid-Market Sales Play Web Application Security: How safe is your business? New! Cross Brand Brands: Software (Rational, Tivoli), ISS, GTS, IGF 25 Value Proposition BP: Help clients reduce cost and complexity of security, minimize the risk of escalating web application threats and drive add'l revenue with industry-leading, software and services web application security solutions. Client: IBM provides an integrated end-to-end web application security solution that delivers secure, realtime, protection of web applications ensuring ongoing vulnerability management of web apps, real-time blocking of attacks, dedicated security for Web services and access management. Enablement, Promotions & Offerings Call to Action Enablement New! IBM ISS Technical Workshops (CN0909-417) New! Healthcare & Retail IBM ISS Industry sector solutions Financial and Government also available New! X-Force resource materials –IBM X-Force Security Report: Breaking the News to your CIO Webinar Replay New! Technical and Sales Enablement Roadmaps for Appscan New! Web App security sales kit Rational Appscan Playbook for GTM materials IBM ISS Professional Certification with no charge courseware (509-937) IBM ISS Web content syndication (CC0906-178) Updated! IBM ISS in e-Config tool. Tier 2 support Account Planning Target industries include banking, wholesale, insurance, healthcare, retail, and manufacturing. Target CEOs, CIOs, IT Directors, Chief risk officers, IT decision makers, security and compliance executives. coming in 4Q09. (CC0909-288) Rational Just Push Go templates for Appscan Addressing Web Application Security With Limited Resources Podcast Managing A Growing Threat: An Executive’s Guide To Web Application Security Security Assessment Tool Promotions & Incentives Know Your IBM Sell & Earn for IBM ISS up to 8,500 points per product IBM ISS Deal Registration discount (509-961) IBM ISS Proventia Network IPS for Crossbeam (US 509-543) ends 12/31/09 IBM ISS Proventia selected GX and MFS hardware products (509-555) ends 12/31/09 Call to Action New! Use the Rational Just Push Go roadmaps to execute marketing tactics Refreshed! Utilize IBM ISS Sales Kits and Campaign Designer templates themes include: Reduce Cost While Increasing Security, Compliance and Data Security, Managing Application and End User, Endpoint Visibility and Control Take ISS Certification Courseware to develop skills and prepare for exams. Use no charge vouchers for IBM ISS Certification exams and assessments ends 12/31/09 Attend Monthly IBM ISS Business Partner Seller Calls © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Mid-Market - Quarterly Checklist Major Customer Events BPIC /BSSC 2H Event Topics (run through November 2009) •2H BPICs -hosted Infrastructure events for midmarket. • Right Tools, Right Time, Right Place: Boost Productivity and Profits • Leveraging a Dynamic Infrastructure for Real Cost Savings • Reduce risk of downtime in an economic downturn • Secure Vulnerabilities - A challenging economy is not the time to let down your guard • Data Access Mgmt - Limiting data exposure in an exposed economy 2H STG-hosted BPIC/BSSC events for midmarket • Building Your Dynamic Infrastructure with IBM Systems Power • Dynamic Infrastructure with IBM Systems Storage • Dynamic Infrastructure with New Generation of IBM Servers • High Performance Computing with IBM System x /iDataplex • Driving High Performance Computing with IBM System x iDataPlex and BladeCenter Marketing Actions Just Push Go to deliver virtualization email and webcast tactics to your clients Promote the Midmarket Security Assessment Tool , the Green ROI Assessment tool and the IBM Blade Assessment tool Aggressively present IBM Maintenance value to win using Approaches to defend against competition for Maintenance Enter new opportunities for IBM ISS in Global Partner Portal (GPP) to receive Deal Registration discount 509-961 26 Gartner Data Center Conference, 12/1-4, Las Vegas, NV Pulse comes to you, 10/8 Albany, NY, 10/20 Lansing, MI IBM Information on Demand 2009, 10/25-29, Las Vegas Worldwide Tivoli Foundations Virtual Launch Event 10/14 Get Smart Roadshows Chicago 10/6 NYC 10/22 San Francisco 11/5 IBM Portal Excellence Conference 2009 San Diego 10/1210/15 Lotusphere 2010 January 17- 21, 2010 in Orlando Education Actions Attend monthly WW IBM ISS BP Seller calls Gain sales and marketing knowledge using Technical and Sales Enablement Roadmaps for Appscan Listen to the Lotus Knows call and join the Vanguard Program Real life virtualization stories – Business Execs share how they saved time and money View the Collaboration Objection Handling Videos Complete Know Your IBM (KYI) learning modules. Lotus Training Rational Monthly Sales Boot Camp training Free Software Test Days - Everything you need to prepare for Growth Thru Skills Early Readiness Offer EXPIRES 10/31/09 Top Gun Training © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Power Tactics System x Tactics Take Back Control with SVC Sun Tape Takeout (LE) X DS8000 Loyalty Play X LTO Tape Loyalty Play X Move Up to DS5000 Reduce Cost through Virtualization HPC Compute Intensive Workloads x eX4 Xperience IT X BladeCenter S DataCenter Under your Desk BladeCenter – No Compromise Win with POWER and Websphere POWER Adoption - Eliminate HP/SUN Sprawl with Power X Business Partner Plays iLoyalty (iCare) – System i Install Base Tactic Competitive Advantage - Using Power to Defeat SUN/HP Green Infrastructure Large Enterprise and Mid Market Plays and STG Sales Tactics 4Q09 Storage Tactics Cloud Computing – Gain Access from Anywhere with Cloud X Securing Data with High End Disk and Tape X X X X Protect More., Store Less With Information Infrastructure Solutions. X IBM Comprehensive Data Protection Solution X Competitive Migration: Winning with IBM Systems & Storage X X Competitive Migration: Scale Up Your Applications IBM Systems X X X X X X X X X MM - Complete Collaboration Solution for mid-market customers MM – Web Application Security 27 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Global Technology Services Sales Plays Sales Play Value Proposition Enablement, Promotions & Incentives Call to Action Maintenance & Technical Support BP: Offset shrinking margins for hardware with annuity revenue Enablement New! Price decreases on OEM maintenance for HP/Compaq & Dell (309-823) New! Pricing methodology for Enhanced Technical Support/Custom Technical Support for Storage to per device (CC0908-260) New! Client View Growth Initiative identifies accounts with low opportunity close rate (CC0908-259) Refreshed! Know Your IBM Learn & Earn modules (3) – Updated module for Software Support Services Maintenance & Technical Support offering information & collateral on PartnerWorld Approaches to defend against competition ServicePac Product Selector tool – flash, xls Web content syndication (CC0906-178) Maintenance Management Services for SMB VAE 509-903 (US) Maintenance Contract Lifecycle Management (MCLM) tool. Canada deployment in 4Q09 Promotions & Incentives ServicePac rebate (up to $35 per) – US 509-411 Double Whammy incentive on Remote Technical Support ServicePacs (up to $300 per) - US 508-657 ServiceElite incentives for Power Systems, System i, p, x - US 509-529, WSU on System i, p, x & Storage US 509-530, System z - US 509-409 Client Offers IBM Global Financing alternative payment schedule for prepaid offerings (CC0609-194) Account Planning Bundle all customer proposals with IBM maintenance and software support services quotations. Use warranty exits and renewals as a “reason to call.” Attach and Renew Refreshed! Brand: GTS 28 Client: Best in class service in the industry by highly skilled professionals Call to Action New! Listen to replay of 8/25 Maintenance & Technical Support call. Topics include: Defending Against Third Party Maintainers and IBM Software Support Services Update Get trained on MCLM and use the tool to identify sales opportunities Sell maintenance AND software support services on all machines at time of new product sale. Present clients with extended term (36 & 60 month) maintenance proposals Execute marketing tactics to installed customers to drive upsell of Software Support Services © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Global Technology Services Sales Plays Sales Play Value Proposition Data Mobility and Data Protection Services – Softek BP: Additional revenue, high margin, value add services opportunity Refreshed! Client: Cut costs by accelerating data migration supporting new storage technology, consolidation, relocation and optimization of the storage infrastructure. Brand: GTS Enablement, Promotions & Incentives Enablement New! Softek Enablement Roadmap (CC0908-241) New! Quick/Custom Return On Investment (ROI) tools – generates client presentation New! Investment/Break-even Calculator: estimate how many Transactional Terabyte Licenses (TTLs) to recoup Business Partner firm investments New! Softek Triple Play (CC0908-265) New! Win Flashes PartnerWorld Data Mobility Services - Softek solutions Landing page at www.ibm.com/partnerworld/datamobility Know Your IBM Learn & Earn module Web content syndication (CC0906-178) Maximizing Revenue & Profit from Data Migration Podcast Softek TTL pricing information Techline presales support CC0902-048 Promotions & Incentives Data Mobility Services – Softek TTL incentive (US 509-521) – 5% quarterly rebate TDMF and zDMF Demo/Evaluation Licenses at no charge - 509-822 US, 509-784 Canada Call to Action Account Planning Target opportunities from current clients based on Storage consolidation/ virtualization, infrastructure optimization, technology refresh/lease expirations or relocations. Look for situations where data is moved. Target clients or applications that have a high availability requirement – financial, healthcare, Web applications Call to Action Use Getting Started Guides to understand Softek value, product positioning, and available resources for: Data Migration & Data Protection Leverage no charge demo/evaluation licenses to progress sales opportunities Execute marketing campaign using Data Mobility Services – Softek Campaign Designer templates Refreshed! Attend Softek delivery training at no charge to Business Partners. Classes to be held week of 10/12 (Chicago), week of 11/2 (NYC) Registration: Open Systems or Mainframe Client Offers Flash demo: TDMF, zDMF & Replicator (New) Data Mobility Self Assessment Client Podcast: Migrating your data without a migraine White paper: Hidden Costs of Data Migration 29 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Global Technology Services - Quarterly Checklist Major Customer Events Storage Networking World, 10/12-15, Phoenix Pulse comes to you, 10/8 Albany, NY, 10/20 Lansing, MI Think Green: Data Center Design and Build Briefing - Data Center Actions for Uncertain Times, 11/4, Raleigh, NC. Customer nomination form IBM Information on Demand 2009, 10/25-29, Las Vegas Gartner Data Center Conference, 12/1-4, Las Vegas, NV CIO Dinner and Executive Briefing: Data Center Cost Take-out in Economic Uncertain Times, 11/3-4, Boulder Compete Through Service Symposium, 11/4-6, Phoenix Marketing Actions Education Actions Use IBM Services Advisor for simple and quick identification of GTS offerings that Business Partners can sell Listen to Maintenance & Technical Support August 25 BP call replay Sign up for Services Web content syndication Complete courseware available to prepare for IBM ISS Certifications. No charge vouchers expire on 12/31/09. Reference Dynamic Infrastructure materials for GTS – updates coming for October 20 launch Aggressively present IBM Maintenance value to win using Approaches to defend against competition for Maintenance Use flyer to promote Storage Services technical support attach on DS6000/DS8000 (BP version, client version) Attend monthly WW IBM ISS BP Seller calls Use Softek Enablement Roadmap to lay out education plan Set up individual Softek training contact U.S. East; Ken Copas, kcopas@us.ibm.com; U.S. West: John Campbell, jwcampbe@us.ibm.com; CA: Tony Aziz, taziz@ca.ibm.com Use e-Config for quick and accurate IBM ISS quotes to attach to server sales (CC0909-288). Tier 2 watch for deployment of tool in 4Q09. Softek Delivery training at no charge for Business Partners. Classes week of 10/12 (Chicago) and 11/2 (NYC). Register at: Open Systems or Mainframe Enter new opportunities for IBM ISS in Global Partner Portal (GPP) to receive Deal Registration discount 509-961 BCRS PartnerWorld University Web lectures for remote data protection express & e-mail management express Use Quick/Custom Return On Investment (ROI) tools for Softek to generate client presentation for cost justification Take Know Your IBM (KYI) Learn modules Leverage expanded Novus portfolio enablement to drive Storage Optimization solutions Review PartnerWorld University Services College lectures for OI education GTS Education Catalog for Business Partners Become familiar with Express Remote Managed Infrastructure Services 30 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 2009 IBM Software Sales Plays Sales Play Value Proposition Enablement, Promotions & Incentives Reduce your application connectivity costs BP: Take advantage of MQ’s #1 Market Share position. Use MQ to replace expensive point to point connections and build off your current install base of MQ with Message Broker, EBS, or Data power. Enablement MQ Quick Start Sales Play (Sales Kits, Training Materials, Demos, White Papers, Customer References, Value Assessment, etc.) Review Strategies for Extending your IT Budget: Talking points and sample prospecting letters. Use the Quick Reference Guide: qualify new MQ opportunities Use the IBM Connectivity Wizard: Talking points for lowering overall integration costs Refreshed! Brand: WebSphere Client: The cost of integration and data movement is reduced because customers' existing investments of applications and data can be accessed and reused easily. Call to Action Account Planning If No MQ Installed: Target Customers: Companies with more then 100 employees Needs to exchange information between applications Needs to reuse legacy applications If MQ Installed: Target customers: With high Maintenance costs Companies looking for Standardization and Stability Companies Looking for cost effective integration Call to Action If NO MQ … Leverage MQ as an “entry point” or foundation to initiate sales opportunities/discussions. MQ Quick Start Sales Play If MQ Installed … Leverage MQ FTE, EBS, MB, DP Target existing MQ install base – opportunity to 10,000+ customers. Connectivity and Integration Download 90 day Trial Code Propose and Close: Contact your Channels Representative for Special Bid PLEASE NOTE: There are additional cross-brand plays that include Lotus and Rational/Tivoli listed on the IBM Infrastructure Solutions Midmarket Sales Plays Chart. A Tivoli Fastback play is included on the IBM Cross Sell Solution Sales Play Chart. 31 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 2009 IBM Software Sales Plays Sales Play InfoSphere Balanced Warehouse Refreshed! Brand: Information Management, Power, System x, Storage, Services, Financing Value Proposition Enablement, Promotions & Incentives BP: Comprehensive and fully integrated warehousing solution that simplifies the deployment and maintenance of an intelligent data warehouse. Enablement New! Information on Demand Campaign in a Box Ready-To-Go Balanced Warehouse Partner Playbook Teaming With Business Partners Portal Client: Dynamic Warehousing allows clients to be more responsive to the market, identify and act on opportunities faster, and manage resources better, requiring the ability to more effectively leverage info. Promotions & Incentives IBM InfoSphere Balanced Warehouse Business Partner Incentive (expires 12/02/09) Financing Promotions Call to Action Account Planning Target organizations with: Silos of info stored in flat files, spreadsheets or relational data servers, Small Oracle accounts (especially those with ERP systems) and no separate BI system, SQL Server clients deploying BI solutions that require high performance/more reporting or are looking to an open solution for lower IT costs. Call to Action Familiarize yourself with sales and marketing support materials available and use them to call prospects and discuss needs/uncover opportunities. PLEASE NOTE: There are additional cross-brand plays that include Lotus and Rational/Tivoli listed on the IBM Infrastructure Solutions Midmarket Sales Plays Chart. A Tivoli Fastback play is included on the IBM Cross Sell Solution Sales Play Chart. 32 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Software - Quarterly Checklist Major Customer Events IBM Information on Demand 2009 (October 25-30, Las Vegas) Lotusphere 2010 (January 17- 21, 2010 in Orlando) Pulse 2010 (February 21-24, 2010 in Las Vegas) PartnerWorld Event Finder Marketing Actions Education Actions New! Use the IBM Software Business Partner Widget to access information on key sales, marketing and technical content to help you drive sales and growth. Execute IBM solution-oriented campaigns with Software Co-funded Marketing. Generate demand with marketing tactic materials from Campaign Designer. Leverage the Internet Marketing set of benefits to generate leads and drive sales. Augment your Web site with complete, compelling IBM marketing assets designed to help your company generate leads/drive sales with Web Content Syndication. Use the Grow your Business with IBM Software Tool to quickly identify and evaluate cross-software sell scenarios, so you can expand your customer install base and reach new prospects. Leverage training to develop your skills! New! Free Software Test Days - Everything you need to prepare for Growth through Skills. Special Early Readiness Offer through Oct 31, 2009! 33 IM: Participate in IOD Comes to You events (Refreshed), Other IM Training Lotus: Lotus Training Rational: Rational Monthly Sales Enablement Call, Rational Boot Camps, Other Rational Training Tivoli: Attend Pulse Comes to You Events (Refreshed), Take the Know Your IBM (KYI) TSM Fastback module to increase solution sales, Other Tivoli Training Websphere: Attend Impact Comes to You Events (Refreshed), Websphere Training (including No-Charge Technical Education), Other WebSphere Education, Take advantage of "We Pay" offerings (You pass, we pay) IBM training reimbursement. Virtual Innovation Center Top Gun Training (general software or by brand) Participate in Think!Thursday Sales Conference Call Series. © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Global ISV Alliances - Quarterly Checklist Major Customer Events Oracle: OpenWorld, San Francisco, 10/11-15, IBM Booth 733 SAP: East Tennessee University ASUG event 10/30 Oracle: Federal Forum, Washington, DC, 10/21 Infor: Infor Virtual Inforum, 10/20-21 SAP: TechEd '09 Conference, Phoenix,10/13-16 Infor and Lawson: HR Executive's Tech Conference, Chicago, 9/3010/2 SAP: TechEd ’09 IBM i & SAP Solution update, Phoenix, Oct 12 SAP: SAP Business Objects User Conference, Dallas, 10/18-21 SAP: SAP World Tour, New York City, 10/20-21 SAP: SAP Retail Conference, Las Vegas, 10/13-10/14 Manhattan: Cross Channel Retail Exec Summit, Charleston, SC, 9/30-10/2 Manhattan: IFDA Event, Baltimore, 10/19 – 10/21 Manhattan: AMR RIS News Event, San Francisco, 10/27 Manhattan: Supply Chain & Logistics Summit, Dallas, 12/3-12/4 Marketing & Enablement Actions IBM Virtual University 2009 for SAP SAP: IBM Insight for SAP Utility- Free HW Workload Analysis for SAP SAP: Business Warehouse Accelerator Videos SAP: “Achieving Mfg Clarity, Agility & Efficiency: Featuring PepsiCo” Perfect Plant Webcast Leverage IBM and SAP Alliance website Leverage SAP Sapphire 2009 e-literature from IBM Leverage SAP Tech Ed 2009 e-literature from IBM Leverage IBM and SAP Alliance PartnerWorld site Leverage IBM and Oracle Alliance website IBM Virtual University 2009 for Oracle Oracle JDE Upgrade ROI Tool - BP and Client Marketing Initiative Oracle Ziff Davis State of the Data Center: Virtualization Webcast Oracle Ziff Davis Web Seminar - Rightsizing Drives Infrastructure Efficiency Oracle and IBM Whitepaper--How to talk to your CFO about an Oracle Infrastructure upgrade Oracle EBS ROI Tool-BP and Client Marketing Initiative Oracle and IBM Productivity Tool for Oracle Solutions Leverage Infor and IBM ERP Solution Demos Leverage Infor Recorded Webcast Library Leverage IBM and Lawson Alliance website Leverage Lawson Recorded Webcast Library Leverage IBM and Manhattan Alliance website Leverage Manhattan White Paper Library Infor Power Systems Virtual Conference on demand Lawson SHCM Workforce Effectiveness – Insurance & Technology Webinar Manhattan Webinar - Totes>>ISOTONER Shares Success Story IBM Power System and ISV Solution Rebates 34 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 ISV Developer Relations - Quarterly Checklist Major Customer Events Introduction to SaaS, Multi-Tenancy, and Cloud Computing seminar. Implement multi-tenancy and deliver your solutions in a SaaS model. Learn how the Amazon EC2 environment can help meet your development and deployment needs. Contact: Jennifer Pessetto – pessetto@us.ibm.com Connect To Win. An executive partner event that drives sales through networking and technology integration. Contact: Shari Chiara – sharichiara@us.ibm.com Marketing Actions Smarter Planet Events. An overview of the IBM smarter planet strategy and key resources. Contact: Ronnie Todd – rltodd@us.ibm.com Smarter Cities Event in Boston. Premier event in Boston for 4Q. Clevel clients and partners will be invited to attend. The IIC is working with GB Sales on this event. Contact: Ronnie Todd – rltodd@us.ibm.com Education Actions Increase your reach in the midmarket customer segment by completing an available specialty (SOA Specialty, IOD Specialty, SaaS Specialty, BC Specialty, Dynamic Infrastructure). Contact: Asker Ahmed – aaahmed@us.ibm.com Maximize Your Relationship with IBM. Learn how to reduce your development costs, get to market faster, and shorten your sales cycle. Contact: Gloria Powell – gpowell@us.ibm.com Campaign Support Funding pilot. 50+ campaigns launched to drive additional VLR & win revenue into the MM. Contact: Bill Stark – bstark@us.ibm.com standards/open source technologies. Contact: Ronnie Todd – rltodd@us.ibm.com RSI Special Offer. 3 tiered offering designed to assist RSIs with successfully completing certifications and receiving demand / lead generation benefits. Contact: Amanda Reidy – adreidy@us.ibm.com Smart Business Special Offer. Co-marketing activities with ISVs enabled on the Smart Business Platform and VARs who are authorized to sell Intuit’s QuickBooks Enterprise Solutions & IBM Smart Cube. Contact: Bill Stark – bstark@us.ibm.com Product Launch in a Box using Client Events Package and IDR IBM Innovation Centers. Contact: Ronnie Todd – rltodd@us.ibm.com 35 developerWorks Briefings. Briefings to build skills on open Cloud Computing for Developers. Cloud computing virtual event for developers and ISV’s who are looking to jump start their cloud skills and initiatives to build software-as-a-service offerings. October 1st.Contact: Jennifer Pessetto – pessetto@us.ibm.com Dynamic Infrastructure Partner Program. Combine Dynamic Infrastructure Specialty program for Resellers and the Technology Partner program to a single unified program. Invite ISVs to extend the program to be for all partner types across five dimensions. Dimensions incorporate criteria to achieve specialty marks and benefits based on partner type. October 20th. Contact: Teri Austin –taaustin@us.ibm.com © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Q4 IBM Industry Systems Retail Sector Sales Play Sales Play Value Proposition Retail Store Solutions and the Dynamic Infrastructure IBM Business Partners have a unique advantage over competitors to leverage the IBM “Smarter Planet” conversation to help retailers create “smarter stores”. Retail: SMB to Large enterprise. All retail segments Utilize DI messaging and get customers excited about Smarter Planet. IBM Store Transformation: POS & Self-Service Help retailers meet the needs of today’s new type of shopper – the “Shifter”. Grocery, Specialty, Food Service, PCCD vs. POS, Hospitality Leverage reference materials and Quick Reference Guides Touch Solutions for POS IBM provides infra-red touch screen solutions that that lead to smart work by employees, and increased customer satisfaction. Retailers focusing on grocery and general merchandise, running 4690 OS, any size Contact IBM 4690 POS and non-touch clients, know the “Value of Touch” Power Advantage IBM has a significant advantage over competitors with industry-leading power management features. Small to mid-size in grocery, mass merchant, specialty Target competitively installed accounts Printer Replacement IBM SureMark printers beat competitive printers in speed, accuracy and “green” features. Large to MM retailers: specialty, grocery, food service, hospitality Use TCO tool to justify replacement cost. Convince to switch or upgrade. Software Migration IBM customers with SA, GSA and CDSA POS applications are looking for more powerful capabilities at the POS and within the store. Retailers using SA, GSA or CDSA, targeted for supermarket, hypermarket, club and chain drug retailers. Communicate how the ACE solution: 4690, ACE, SI, SI GUI and DIF—deliver TCO/ROI 36 Target Audience Actions for Sellers © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Retail Store Solutions - Quarterly Checklist Major Customer Events Retail Executive Briefing: Innovative Solutions for Mid-Market Retailers. October 6-7, 2009. Seats are limited. Contact Gail Stremlo to register. –The New Economy Retail Industry Trends & Directions: Focus on Value – Do More with Less – Act with Speed –Store Innovation (including IBM point of sale, self-service technology, mobile devices) –Cross-Channel Retailing –Business Intelligence –Back Office Optimization (with IBM server technology) Marketing Actions Attend Monthly IBM Retail Store Solutions Business Partner Conference calls. Every 3rd Tuesday at 2:00 PM ET. Third quarter call schedule: October 20 November 27 December 15 Learn more about the IBM Retail User Group, an association just for IBM retail clients, and Business Partners offering point-of-sale and self-service solutions to the retail industry. Visit www.ibmstoresystemsug.org. Contact Nancy Greene if you would like to increase your visibility and leverage your customer wins with IBM. Web Seminar: IBM SurePOS 500 Point-of-Sale Solutions for Retail, October 13, 2009. Contact Nancy Greene for details. Web Seminar: Retail Business Intelligence and Performance Management. Available 24 hours. Click here for details. Web Seminar Replay: IBM in conjunction with Retail Customer Experience presents “Implementing self service to gain a competitive advantage in today’s down economy.” Click here to view replay. Webcast: Responding to Today’s Demands with a Dynamic Infrastructure, October 20, 2009. Click here for details. Education Actions New courses available from IBM Retail Store Solutions on www.ibm.com/services/weblectures/dlv/smartzone RE1095S: IBM 4690 V6: A Smart Platform for Retail RE5101: IBM Retail Store Solutions SurePOS Hardware Overview RE4852S: Selling the IBM SurePOS 500 Series Models 526 and 566 RE4852T: Supporting the IBM SurePOS 500 Series Models 526 and 566 RE4855C: Introducing the IBM AnyPlace Checkout New Total Cost of Ownership and Return on Investment tool available to Business Partners approved to market IBM Retail Store Solutions products. Contact Nancy Greene for details and a copy of this new TCO/ROI tool. 37 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Retail Sector Promotions & Incentives Program Description Timeframe Announce IBM Retail Store Solutions 2009 Rewards Incentive Eligible IBM® Retail Store Solutions Business Partners can receive incentive payments that are based on the IBM Point of Sale (POS) revenue they generate during each calendar quarter of the 2009 calendar year. Visit the Point-of-sale and Self-service pages in PartnerWorld for details. Jan. 1, 2009 – Dec. 31, 2009 509-407 January 9, 2009 IBM Retail Store Solutions 2009 Tradeshow Support Incentive Participating Business Partners should submit all claims no later than November 13, 2009. Visit the Point-of-sale and Self-service pages in PartnerWorld for details. Claim deadline: November 13, 2009 CC0901-003 January 9, 2009 IBM Retail Store Solutions 2009 Dollar-forDollar Incentive Participating Business Partners should submit all claims no later than November 13, 2009. Visit the Point-of-sale and Self-service pages in PartnerWorld for details. Claim deadline: November 13, 2009 CC0901-002 January 9, 2009 National Retail Services Center Lead Pass Fee IBM Business Partners who pass a lead to the IBM NRSC may receive a 6% lead pass fee (up to $30,000 per opportunity) for all NRSC business closed as a result of the lead. Ongoing 505-070 Note: Promotions/Incentives are for US and Canada unless otherwise notated 38 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Global Financing: What’s Hot? Client Scenario Economic Stimulus Portfolio $2B for United States and Canada IBM Global Financing Provides Need to implement a technology solution now, but won’t be receiving stimulus funds until a later date A funding approach to accelerate the implementation of projects now by providing a budget outlay based on contributed funds and anticipated future funding. Several IBM Global Financing offerings listed below can contribute to this. Need to implement a technology solution now but stimulus funds will not cover 100 percent of the project requirements A gap funding approach for required components not covered with Economic Stimulus funding. The offerings listed below can contribute to this. Need to manage the funding of a complex long term engagement with a structured line of credit An IT Financing Facility with a focus on flexibility, funds and reporting, it’s ideal for customers who need a tailored IT financing facility with emphasis on Technology Life Cycle and Total Cost of Ownership. Need a cost effective way to acquire my IT assets JumpStart Rates and Low Rate Financing provides flexible payment structures and low market rates. Need to fund a complex IT project and help in aligning costs to anticipated benefits IBM Project Financing, enabling customized structures for complex project plans that can facilitate. JumpStart Rates – Expires on Dec 31. Enhanced low financing and flexible payment options on hardware Low Rate Financing – Simplify budgeting and planning by combining IBM hardware, software and services into a single contract with a single monthly statement Deferred Payment Plan – No payments on GBS solutions for up to one year. Clients can use GBS Deferred Payment Plan (DPP) to delay payments and provide interest free borrowing for six months. IBM Project Financing – Customized, all-inclusive financial package for services, infrastructure solutions and business transformation projects, making it easier to manage both upfront investments and ongoing operating costs GFP03068-USEN-00 System P Deferral – Clients can acquire select System p today no payments and no interest for six months 39 39 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Global Financing – Flexible and Customized Offerings Hardware financing Low Rate Financing Jumpstart Rates (US only) Software financing Rates as low as 0% IBM Certified Used (ICUE) Complement the sale of new IBM products and services Ideal for credit-challenged clients Services financing Deferred Payment Plan (DPP) Project Financing IT Financing Facility 40 40 Financing for Economic Stimulus Opportunities Accelerate projects with future anticipated funding Fund components not covered by stimulus funds Provide customized structures and line of credit for planning, oversight, and transparency of complex projects © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 IBM Global Financing – Key Incentives and Dates 41 Simplified Midmarket Financing – New! – Available in the United States and Canada – Transaction size $5K<$25K – Easy to use and understand Full Payout Offering (FPO) only offer. – Simple terms -12, 24 and 36 mo. no interim rent and no partial invoices. – Best and Std credit are eligible IGF North America Services Solutions – New! – Flexible financing services options allow IBM clients to track costs much more closely to benefits as convert large expenses into affordable fixed monthly payments. • Plan Your IT Acquisition IBM Global Financing can help your end-user clients develop and implement a financial plan the entire lifecycle of their technology. • Acquire Your IT Solution Reduce the initial financial risk and budget impact on an IT acquisition. Leverage our competitive rates and customized funding solutions to lower the overall cost of technology acquisition as your client implements key services solutions. • Manage Your IT Help your clients stay on top of their IT infrastructure Know Your IBM Finance and Earn Incentive – Double Points! – When an IBM Business Partner sells and leases qualifying System x product, they receive 200 KYI reward pts. – IBM Global Financing announced last week, that it is DOUBLING its points to 400 pts per supplement – See IBM North America IBM Announcement Letter # 509-513 for additional details. © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Express Seller Updates 42 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Drive Recovery with No Charge Demand Generation IBM Express Seller Flash IBM Express Seller Flash offers new, easy-touse marketing templates every month Up to 2000 postcards offered at no charge IBM pays for printing and postage Subscribe today! Sample customizable postcard offered via the IBM Express Seller Flash Just Push Go for Virtualization New! website has everything you need to effectively plan and execute a single or multitouch marketing campaign for mid-market New Express Web Banner Advertising Sample Web Banner through Campaign Designer Web Content Syndication Easily improve IBM Web content at no charge Seamlessly download IBM System x, BladeCenter, Storage and ServicePac product information and deliver it via your Web site. Campaign Designer New! - Co-marketing web banners available on Campaign Designer for System x Express and Storage Express Product and stock images, templates and more 43 Express Seller Toolkit Images, Copy blocks, Flyers, Brochures, BP Emblems and more. Visit the Toolkit NEW – Express Advertising New look and feel for print and interactive advertising to launch in Q4 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Increase Sales with Effective Tools IBM Express Selector Plus Tool Configure and Sell with Confidence Every Time View product specifications and price, featuring Sell More Blue Grid pricing – your best competitive price Find and build a validated system by family, business use, competitive comparison or technical specification Check Distributor stock availability. View comparisons with HP and Dell products. Obtain the latest on promotions and incentives. Get Started: Simply visit the Express Selector Plus website where you can quickly apply for access to the tool. 44 Systems Consolidation Evaluation Tool What’s the ROI? Show clients in 10 minutes how to recoup their hardware investment in 3 months and reduce overall IT costs by half Provides quick demonstrations of potential savings Demonstrates quantifiable savings on areas such as HW costs, SW costs, power, and facilities. Allows you to quickly calculate Return on Investment Customer reports are available providing views on all adjustable variables and corresponding results. Get Started: Visit https://roianalyst.alinean.com/stg/ to register for the System x & BladeCenter version of the tool. Quick and Easy Education Must Have Resources Learn online and achieve IBM certifications through IBM Systems Connect eXpert . New! - Earn 150 KYI points for enrolling & taking the overview module Program and Promotions Summary Guide PartnerWorld and ibm.com Web Navigation Cheat Sheet and Express Portfolio Guides for US and CA © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 PartnerWorld Updates 45 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Selling to the CFO Education In today’s rocky economy, business partners need to quickly learn to speak the language of the CFO (chief financial officer). IBM's Financial Selling Education Roadmap teaches vital financial sales skills Courses include: – – – – Mid-Market Made Simple – Selling to CFO’s Video. Client Value Overview for Business Partners Selling to the CFO. A stronger selling approach for remarkable times. Financial Acumen: Basic Finance for Client Business Value PartnerWorld University Financial Selling Roadmap 46 Are you a sales professional enrolled in Know Your IBM? Then you can earn additional rewards for Completing the Selling to the CFO Education. Go to www.ibm.com/partnerworld/knowyouribm to learn more. © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Harness the Power of A Business Partner Marketing Forum webcast on October 27 It's no wonder the verb "to google" was voted the most useful word of 2002 by the American Dialect Society. The question is: how can your firm harness the power of the world's hottest search engine ? Join the Business Partner Marketing Forum webcast on October 27, 2009 to hear guest speaker Dennis Cardoso of Google explain how to benefit from Search Engine Marketing and best practices for social media marketing. Find out how you can: Engage the power of Search Embrace the world of Social media Promote your firm in areas like Twitter, YouTube and professional forums Tuesday, October 27, 2009 at noon ET. No registration required. Audio dial-in: (800) 475-4945 or (773) 799-3307. Passcode: Google Join the Web conference at www.sametimeunyte.com . Select "Join a Meeting". Complete the "Meeting Login". Conference id: 3163634 Presentations will also be posted on day of call at www.ibm.com/partnerworld/marketingforum Contact Claire Colle at ccolle@ca.ibm.com 47 © 2009 IBM Corporation 2009 Q4 Business Partner Sales Plays – 10/7/09 Act now to leverage PartnerRewards before time runs out! Many business partners still have marketing funds available! 2009 Application Deadline: November 13, 2009 Up to $3K in PartnerRewards funding can now be used for Marketing planning and consultation services – Great use of PartnerRewards funding after November… KICKSTART 2010 by building a solid marketing plan! Tie into IBM Q4 Sales Plays to execute Powerful Multi-tactic, Multi-touch Campaigns – Dynamic Infrastructure Sales Play- Leverage Sales Portal/Quick Proposal/ Sales Education • (Need help? Anne Peck apeck@us.ibm.com) Leverage IBM Approved Marketing Agency successes with PartnerRewards – Covente Vis-a-Byte campaigns – Telemarketing campaigns to boost event registrations – Better leverage your website with Search Engine Optimization – Extend your BPIC events with PartnerRewards funding Leverage existing IBM Programs – Leverage Campaign Designer to simplify, speed marketing execution and extend your overall marketing funds – Couple your campaign tactics with High Volume Express Seller Contact: Kim Johnson, 630-568-7070, kajohns@us.ibm.com IBM Channel Communications Letter #: CC0901-008 Check your funds availability and submit your application: http://www.ibm.com/partnerworld/cofundedmarketing 48 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Get Your Message Out with Co-Marketing offers from IBM STG PartnerRewards Marketing Funding - $10K in marketing funding available (no matching funds required) (expires Nov 13, 2009) – NEW for 2009: $3K can be used for Marketing planning and consulting services – Eligibility based on qualifying Q42007-Q32008 revenue attainment for Power Systems (i, p), System x and Storage revenue of $100K or more. – Contact Kim Johnson 630-568-7070, kajohns@us.ibm.com – IBM Announcement Letter # CC0901-008 http://www.ibm.com/partnerworld/cofundedmarketing STG PartnerRewards Entry Level Marketing Funding – $5K in marketing funding available (no matching funds required) (expires 11/13/09) – $3K can be used for Marketing planning and consulting services – Eligibility based on qualifying Q42007-Q32008 revenue attainment of $25K - $100K – Contact Kim Johnson 630-568-7070, kajohns@us.ibm.com – IBM Announcement Letter # CC0901-008 http://www.ibm.com/partnerworld/cofundedmarketing SWG Co-Funded Marketing - Earn up to $10K – matching BP funds required (quarterly application deadline: 12/4/09) – SWG nominates Business Partners who meet specific criteria based on SWG sales results, strength of the proposed marketing plan and past performance on marketing activities – Top performing BP’s who act early, show results and have a solid plan to do more may be granted additional funds on a first com first served basis. – Contact Lyndsay Dowd 781-620-1249, lyndsay_dowd@us.ibm.com – http://www.ibm.com/partnerworld/cofundedmarketing Campaign Designer Express Seller Flash Co-Marketing Incentive (Re-announced monthly. May be withdrawn at any time.) – Order 50 – 2,000 of the monthly Express Seller Offer Templates AT NO CHARGE to you! – https://www-304.ibm.com/jct01005c/partnerworld/mem/mkt/customize.html 49 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Keep In Touch and Stay Informed with IBM Business Partner Communications Four communications vehicles you need to know about: What is it? How does it help me? When is it available? Where do I get it? Business Partner Weekly Update e-mail* Contents tailored to your interest areas, defined by you in the PartnerWorld Profile System (PPS). Contains key Hardware and Software news published on PartnerWorld during the previous week – includes Channel Communication Letter notification. Each Monday Sent from IBM PartnerWorld North America. (Be sure to unblock mail from pwcs@us.ibm.com) and update your profile in PPS. Quarterly Sales Playbook Provides a cross-brand detailed compilation of marketing programs and advertising campaigns, announcements, education, Web sites, tools, and upcoming events. Quarterly BP Advantage Newsline Call – 1st call of each quarter. Business Partner Weekly Update e-mail notification provides links to the Quarterly Sales Play and Speed Sheets in PartnerWorld -and - Bi-weekly Speed Sheets Complements the Quarterly Sales Plays with new and modified incentives, offers and promotions. BP Advantage Newsline Call Presents product and program content to help you drive sales. Monthly –1st Wednesday Business Partner Weekly Update e-mail notification BP Marketing Forum Calls Presents marketing tools and programs/plays. Periodic. Prior call materials and replays available on the web site. Business Partner Weekly Update e-mail notification – sent to those who select “marketing” as their interest area. *e-mail addresses for the Business Partner Weekly Update are pulled from the PartnerWorld Profiling System (PPS) 50 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Receive resources geared to your interests Your profile in IBM's PartnerWorld Profiling System (PPS) determines: – What customized news IBM PartnerWorld North America sends to you. NEW: Reminders from PartnerWorld will help you keep your profile current. E-mail reminder – Your company's eligibility to receive leads from IBM; and 9 months since last update Receive less mail from IBM. Update your PartnerWorld profile today. E-mail sent from IBM PartnerWorld North America PartnerWorld As an IBM Business Partner, it is important for you to have an accurate profile in IBM's PartnerWorld Profiling System ... Pop-up reminder on IBM PartnerWorld web site* – Your access to entitled IBM benefits and resources on PartnerWorld 51 9 months since last update w/ option to suppress for 1 week 12 months since last update *Projected implementation 1Q2010 © 2009 IBM Corporation TOC 2009 Q4 Business Partner Sales Plays – 10/7/09 Update your Personal PartnerWorld Profile Receive pertinent Business Partner communications from IBM and have the appropriate leads passed on to you. Go to the PartnerWorld Profiling System (PPS)*. – Access your profile under “Employee Profile”, “Update your personal information” – Under “General information”, select at least one job function – Under "Communications preferences" choose "yes" to opt in to receive email from IBM; and • Under "Interest areas and newsletter subscription preferences", select your areas of interest. Be sure to select the IBM brands that you sell or support. – Under “Skills and certifications” be sure to update your skills, industry and product expertise. Updating this information will help the IBM sales teams pass appropriate leads to you. For assistance, contact PartnerWorld Contact Services at 1-800-426-9990. *Hotlink to PPS works in “slide show view” or copy and paste the following url to your browser: https://www-304.ibm.com/jct01004c/partnerworld/partnertools/profiles.wss 52 © 2009 IBM Corporation TOC