Earning the Interview Top quality résumé & cover letter Use a professional voicemail message and email address What’s on your FACEBOOK? Reply promptly to messages from potential employers Networking! Are you on LinkedIn? www.svsu.edu/careers Boston Marathon bombing victim Halloween costume makes Michigan woman target on social media A photograph posted to Alicia Lynch's Twitter account, @SomeSkankinMI, shows the Michigan woman wearing an SVSU race shirt with fake scars on her legs. The photograph has gained national attention and led to death threats following the costume tweet. http://www.mlive.com/news/saginaw/inde x.ssf/2013/11/boston_marathon_bombing _victim.html Manage your online presence Common Dress Code Mistakes (Page 20) WOMEN MEN suits that don’t fit properly and are wrinkled mismatched socks mismatched belt and shoes facial hair that is not trimmed or shaven properly inappropriate ties strong scented cologne skirts that are too short strong scented perfume too much make-up no hosiery with skirts lack of hygiene improper jewelry large, mismatched purse Don’t be THAT person! www.svsu.edu/careers “Business Casual” vs. “Professional” www.svsu.edu/careers Males – It’s all about the suit www.svsu.edu/careers Preparation before the Interview Research the organization Internet – how do they present themselves? Contact HR for company packet Assess culture through current employees Prepare copies of résumé Select or purchase proper attire Develop sample questions and answers Videotape practice interview www.svsu.edu/careers General Rules of Ettiquette Firm handshake Eye contact Posture and grace Do not sit until offered a seat Greet everyone you meet with a smile, introduction & handshake Treat everyone as though they are a decision maker www.svsu.edu/careers Interview Process Step 1: Introductory State First impressions are made Building a rapport Step 2: Review your qualifications 30 Second Pitch Focus on your strengths & skills Use your research and establish that you are a good fit in their culture Give concise and thorough responses www.svsu.edu/careers Interview Process Step 3: Matching Will you fit in the corporate culture Are you coach-able Do you have the passion and drive to be successful in the position Interviewer may explain job in detail Step 4: Conclusion Ask questions and discuss selection timeline Collect business cards for writing thank you notes www.svsu.edu/careers Types of Interview Questions 1. Traditional 2. Behavioral 3. Situational 4. Experiential www.svsu.edu/careers Traditional Questions Common interview questions “Tell us a little bit about yourself.” “Where do you see yourself in five years?” “If you were a type of salad dressing, what one would you be?” Describe yourself with 30 second pitch Clear, concise and thorough Describe thought process when necessary www.svsu.edu/careers Behavioral Interviewing Question about something that happened Past actions are predictors of future behavior “Describe a time when you had to work in a team environment.” “Tell me about a time you had to deal with a co-worker who didn’t complete their ‘fair share’ of the workload Be specific: “A time” is one event www.svsu.edu/careers Situational Interviewing Hypothetical circumstances Predictor about how you would handle an event if it actually happened “What would you do if you had a dispute with a coworker?” “How would you handle a client who is upset with the organization?” Tell a story of anecdote if one is available www.svsu.edu/careers Experiential Interviewing Experience with a certain task “Have you ever completed a security audit?” “What type of experience do you have managing others?” “Have you ever completed a SOP?” Be thorough and specific Elaborate upon the depth of your experience www.svsu.edu/careers S.T.A.R Approach Situation Task Share more details about the problem, challenge, or task that you needed to address Action Briefly provide a broad description of the background where your example is taking place Describe several possible courses of action and explain why the one you chose was best. Give details that illustrate what you were like in action Result Analyze the outcome of your action and the resolution of the situation. Indicate whether or not you would follow the same course in the future www.svsu.edu/careers Steps for Managing an Interview Interact with the entire panel 1. Make direct eye contact with the individual asking the question 2. Begin by directly responding to the interviewer 3. Make eye contact with remaining panel members as you answer 4. Finish response with initial interviewer www.svsu.edu/careers Resources available from Career Services Resume and cover letter building and critiques Online Tutorials Resume, Cover Letter, Interviewing, Job Search Strategies Mock interviews and interview coaching Network development Career fairs on campus exclusively for SVSU students to network with potential employers Internship/Co-op advising Job search strategies Developing personal brand On-campus student employment www.svsu.edu/careers THANK YOU mmajor@svsu.edu 989.964.7130 www.svsu.edu/careers 26