Triple Helix Disaster Approach
building cooperation between government, companies and knowledge
institutes within the Netherlands
Marcel Michon
Managing Partner
Buck Consultants International
marcel.michon@bciglobal.com
0031 (6) 53647131
1
Introduction
2
Project Approach
3
Project Partners
4
Results
Summary
 A new approach concerning the readiness of natural
disasters has been developed:
 Specific with regard to cross country supply chains (food)
 It brought partners together that weren’t aware of each others
competences
 It combined preparation activities with execution
 Buck Consultants International, 2015
1
1 Introduction
Famous system of
Dyke-rings within the
Netherlands
 A system of dykes and
dams must be able to
withstand a treat of an
overflow of water
 Without this system
half of the country
would end up under
water in case of a
flood.
 Buck Consultants International, 2015
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Imagine a Flood after a dyke breakthrough in the heart of the Netherlands
t = +6h
t = +12h
But: Imagine a flood after dyke
breakthrough in the heart of the
Netherlands
t = +48h
t = +24h
t = +4d
t = +2w
 Buck Consultants International, 2015
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Challenges which we are facing with in such a situation:
 Too much focus on ‘the first 48 hours’
 Too little attention for public-private partnerships
 Underestimating cascading effects: mutual dependencies
rise and vulnerabilities follow, we don’t have sufficient
figures
 Worldwide supply chains are not taken into account in
disaster management
 The Dutch Ministry of Economic Affairs is responsible for
policy concerning scarcity at the system level and has
initiated a project to address these issues
 Pilot: food distribution in case of a flood
 Buck Consultants International, 2015
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2 Project Approach
 What is needed:




Creating an operational framework
How can partners in the triple helix help each other?
Gain insight in to cascading effects
Gain insight in to situational awareness
 Conditions:




Compatible with international standards and useable in case of
international aid such as Red Cross, UNOCHA and EU civil protection
mechanism
Scalable from a local into an international level
Making use of available experience and know-how from governments,
institutions and companies
Comprising different levels of ‘readiness’
 Buck Consultants International, 2015
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Preparation levels (readiness)
 Readiness can be raised to several levels. The desired level is dependent
on (perceived) risks and costs
Omvang
cluster
Doorstart
Intended
level
Current level in the Netherlands
 Neergang
Limited subject knowledge

Previous measures have either become obsolete or are
forgotten

A new reality demands new considerations

Businesses are at the centre of current policy

The government is a facilitator and initiator, without
getting in the way
5
4
1
3
2
Standard
Operating
Consolidatiefase
Procedures
Clearly defined
Groeifase
Protocols
Prepared
Ontwikkelfase
improvisation
Awareness
Startfase
Unprepared
Kiemfase
 Buck Consultants International, 2015
Fase
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3 Project Partners
Core partners
 Ministry of Economic Affairs
 Legislative. Roles: Initiation, coordination
 Ministry of Defense
 Participating as part of increased civil-military cooperation
 Roles: disaster and calamity expertise, scenario and exercise
expertise, military equipment
 Connekt
 Independent network of companies and authorities. Links up parties
to improve mobility in the Netherlands in a sustainable manner
 Roles: Project management, transport & logistics expertise
 Buck Consultants International
 Roles: Logistics expertise, supply chain expertise, economic policy
expertise, project management
 Buck Consultants International, 2015
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Companies (examples)
Food industry
Logistics
 Buck Consultants International, 2015
Retail
Food sector
representatives
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Institutional partners
 TNO:

TNO is an independent research organization that employs some 3,000 specialists.
TNO focusses on transitions or changes in five social themes: Industry; Healthy
Living; Defence, Safety & Security; Urbanisation and Energy.
 IFV:

Institute for Physical Safety
NGOs
 Dutch Red Cross
Other governmental organizations
 Several “Safety Regions”: partnerships of multiple Dutch municipalities with
joined police, fire brigade, ambulance and other public services
 Buck Consultants International, 2015
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4 Project results
Data
Gathering
phase
Triple Helix
building
phase
Testing
phase
Q2 2014
Q3 & Q4 2014
Q1 & Q2 2015
 Buck Consultants International, 2015
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Data Gathering Phase
 The preliminary phase called for insight into the analytical expertise in
the Netherlands at:




Universities and other knowledge institutions
Logistics companies
Retail companies
Food industry
 The goal was to get a clear picture of the current capacity and network
of the food value chain in the Netherlands

Were are stockpiles kept? How long will these last? At any time, what part
of stockpiles is on the road being delivered?
 What is the deployability of different types of goods?
Fragmentation of supplies, number of stockpilers, Dutch or
foreign owned?
 Can we build this picture for every region in our world? The next
slides show some exercises we did
 Buck Consultants International, 2015
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Distribution centres
Top 10
Food Retailers
 Buck Consultants International, 2015
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Production sites Top 30
Food manufacturers
 Buck Consultants International, 2015
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Warehouses Top 50
Food wholesalers
No
Company name
31Zegro-Centrum Rotterdam B.V.
32Sourcing Unit Nassaukade
33Nutricia Nederland B.V.
Nestlé Waters Direct
34 Netherlands B.V.
35Nature's Pride B.V.
36W. Heemskerk B.V.
37Vergeer Holland
38Haluco B.V.
39Boering Melkblok
40F. Wellink Lekkerkerk B.V.
41Vepo Cheese N.V.
42UNIVEG trade BENELUX B.V.
43Lunenburg Vlees B.V.
44A ware Lopik
45A-Ware Packaging
46Agrico
47Qizini Losser B.V.
48J.M. Levarht & Zonen B.V.
49Hilton Meats Zaandam B.V.
50Deen Distributie B.V.
51Klaas Puul B.V.
52Jos Slippens Vleeswaren
53Mead Johnson B.V.
 Buck Consultants International, 2015
Location
ROTTERDAM
ROTTERDAM
ZOETERMEER
ZOETERMEER
MAASDIJK
RIJNSBURG
REEUWIJK
BLEISWIJK
VLEUTEN
LEKKERKERK
BODEGRAVEN
WADDINXVEEN
OUDEWATER
LOPIK
ZEEWOLDE
EMMELOORD
LOSSER
DE KWAKEL
ZAANDAM
HOORN NH
VOLENDAM
OPMEER
NIJMEGEN
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Warehouses top 50
Food wholesalers
 Buck Consultants International, 2015
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Triple Helix building phase
 The goal of this phase was to contact, mobilize and organize the
partners needed to address the issues in a public-private partnership.
Intended partners would have to be drawn from :






Logistics companies
Retail companies
Food industry
NGOs
Local governments
Knowledge institutions
 Buck Consultants International, 2015
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Results so far:
 Awareness and a sense of urgency regarding the operation of the food
supply chain in case of a disaster
 A strong community with representatives from key players and from
every part of the triple helix (more than 20 parties)
 A useable framework to be internalized by all partners
 The problem solving capacity of companies is superior to that of the
government. Tap in to that capacity and organize it to maximize impact
outside the companies themselves
 All parties involved have the same motives following disasters:
rebuilding
 Buck Consultants International, 2015
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Testing phase
 The third phase of the project aims to bundle all the insights and
contacts and let the partners participate in an exercise.
 In co operation with the ministry of Defense and other experts on
disaster exercises, a scenario was being developed
 The goal of the exercise is:




Strengthen the community and establish formalized contacts between
companies, governments and NGOs
Determine the position of actors in the food supply chain during a disaster
in relation to traditional actors
Evaluate actions, solutions and communication during the exercise
Draw conclusions and recommendations from the exercise and shape
these into a framework useable by all parties in the triple helix
 Buck Consultants International, 2015
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Effects food supply chain
Distribution centres
Approx. 5 out of 60 distribution centres
of the Top 10 supermarkets out of order (9%)
Production sites
Approx. 1 out of 34 production sites
of the Top 30 food manufacturers out of order
(3%)
Warehouses
Approx. 10 out of 50 warehouses out
of the Top 50 wholesalers out of order (20%)
 Buck Consultants International, 2015
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Recommendations
 Explore other supply chains (for instance medical supplies)
 A lessons learned approach with other regions all over the
world
 Build systematic but feasible exercises of all partners
involved
 Buck Consultants International, 2015
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