Tom Lenart & John Field
CT DEMHS Region 2
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Department of Emergency Services and Public
Protection (DESPP)
Commission on Fire Prevention and Control
 Emergency Management and Homeland Security
 Statewide Emergency Telecommunications
 Police Officers Standards and Training
 Scientific Services
 State Police
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Emergency Management
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Operations
Radiological Emergency Planning
Telecommunications
Urban Search and Rescue
Homeland Security
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Office of Counter Terrorism
 CT Intelligence Center (CTIC)
 Critical Infrastructure Protection Unit
 Joint Terrorism Task Force
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Preparedness
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Response
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Planning
Training
Exercise
State Response Framework
Task Forces
Recovery
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Back to normal
Continuity of Operations
Resiliency
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Operations Unit
Planning Unit
Recovery Unit
Grants Unit
Training/Exercise Unit
Radiological Emergency Planning (REP) Unit
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Who do I contact?
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Local Emergency Planning Committee
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Local EMD for each community
Planning requirements
Local Emergency Operations Plan
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What does the community do during an emergency
Are you ready?
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Why invest in preparedness:
40% of the businesses affected by disasters never
reopen
 Customers expect service on time
 Insurance is not only solution
 Major disasters will consume large amounts of
resources
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2011 January Snowstorm $18.3 million
2011 August Tropical Storm Irene $83.7million
business costs $2.6 million
2011 October Nor’easter $109.9 million
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2012 October Super Storm Sandy $ 358.7
million - business costs – 13.6 million
2013 February Snowstorm $30.7 million
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Managing a Preparedness Program
Preparedness Policy
 Program Manager
 Performance Objectives
 Program Scope
 Budget
 Program Development
 Financial Procedures
 Reviews
 Records Management
 Regulations and Laws
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Leadership and Commitment
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Preparedness Policy
 Safety of employees, visitors, contractors and others at
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risk from hazards
Persons with disabilities or functional needs
Continuity of operations
Protection of facilities, physical assets and electronic
information
Prevent environmental contamination
Protection of brand, image and reputation
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Leadership and Commitment
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Program Coordinator and Committee
 Coordinator
 Lead committee
 Guide development of program
 Communicate essential aspects to employees
 Committee
 Assist in development, implementation and maintenance
of program
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Program Administration
 Review periodically
 Continues to meet needs
 Continues to meet applicable requirements
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Planning
Implementation
Testing and Exercises
Program
Improvement
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Planning
Risk Assessment
 Business Impact Analysis
 Hazard Prevention and Deterrence
 Risk Mitigation
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Risk Assessment
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Identify potential
hazards
All-hazards approach
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Business Impact Analysis
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Identifies consequences
of business disruption
 Loss sales and income
 Delayed sales and income
 Increased expenses
 Regulatory fines
 Contractual penalties
 Customer dissatisfaction
 Delay of new business
plans
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Business Impact
Analysis (BIA)
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Timing and Duration of
Disruption
 Did it occur during a
prime time? (holidays,
etc.)
 How long will it last?
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Business Impact Analysis (BIA)
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Questionnaire
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Hazard Prevention
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Many hazards can be prevented
Outside agency assistance
 OSHA – free on-site consultation
 Insurance companies – materials on loss prevention
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Hazard Deterrence
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Strategies to deter loss
Basic training of employees
Security systems
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Risk Mitigation
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Mitigation strategies
 Continuity of Operations Plan
 Insurance
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Resource Management
Emergency Response Plan
Crisis Communications Plan
Business Continuity Plan
Information Technology Plan
Employee Assistance Program
Incident Management
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Resource Management
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Resources needed for
responding to
emergencies, continuing
business operations and
communicating during
and after an incident
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Emergency Response
Plan
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Plan to protect people,
property and the
environment
 Evacuation
 Protect-in-Place
 Lockdown
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Crisis
Communications Plan
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Establishing
communication with
employees, customers,
media and stakeholders
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Business Continuity
Plan
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Strategy for
overcoming
disruptions in
operations
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Staffing reductions
Critical functions
Recovery Time
Objective (RTO)
Primary resources
Alternative Ops
Methods
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Supply Chains
Communications Plan
Succession/Delegation
of Authority
Vital Records
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Information Technology
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Recover computer
hardware, connectivity
and electronic data to
support critical
businesses processes
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Employee Assistance and Support
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Encouraging employees to development family crisis
plans
Supporting of employees and families’ needs
following a crisis
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Incident Management
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Need to define
responsibilities and
coordinate activities
before, during and
following an incident
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Training
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All employees need
to be trained so that
they can take
appropriate actions
during an emergency
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Train employees, clarify roles and responsibilities
Reinforce knowledge of procedures, facilities,
systems and equipment
Improve individual performance as well as
organizational coordination and communications
Evaluate policies, plans, procedures and the
knowledge and skills of team members
Reveal weaknesses and resources gaps
Comply with local laws, codes and regulations
Gain recognition for the emergency management
and business continuity program
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Testing
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Identifying parts of
plan that do not work
Recovery strategy
Exercises
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Improving the overall
strength of the plan
Improving team
member performance
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Evaluation Process
Providing a critique
following an incident
or exercise
On-going review
process
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John Field
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Region 2 Coordinator
860-685-8105 Office
860-250-3453 Cell
John.field@ct.gov
Tom Lenart
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Region 2 Planner
860-685-8070 Office
860-985-2036 Cell
Thomas.lenart@ct.gov
CT DEMHS Region 2 Office
1111 Country Club Road
Middletown, CT 06457