Session 8 NICHE VERSUS BROAD STRATEGY Niche versus Broad • Review based on 247 new ventures revealed 8 distinctive archetypes of competitive strategy for market entry with both broad and niche strategies represented. Resources: • McDougall, P and Robinson, R. B. (1990) “New Venture Strategies: An empirical identification of eight ‘archetypes’ of competitive strategies for entry.’ Strategic Management Journal, Volume 11, 447-467. • Also, Wickham, P. (2006) “Strategic Entrepreneurship”, FT Prentice Hall, pages 361 – 365. Entrepreneurial Entry Strategies • Entrepreneurs must select a product-market domain in which to establish their venture. • This refers to the scope of the product (range of products) and the market segments. • Must understand how customers distinguish the range of products in the market – price, quality, brand, imagery, market positioning and so on. Entrepreneurial Entry Strategies • Wickham refers to five generic strategies: – Focused entry – address a single well defined productmarket domain. – Product spread – offering a wide range of products to a single well-defined market. – Customer spread – delivering an single or narrow range of products to a wide base of customers. – Adjacent – offering a wide range of products to a broad customer base. All products-market segments are adjacent in that the characterising features are continuous or related to each other. – Scatter – a variety of different products are offered to a variety of different customers. The segments are not adjacent. Competitive approach • Offer customers value that existing competitors to not currently address: – – – – – Offer new product or service Offer greater value Create new relationships Being more flexible Being more responsive Choice of strategy • Competitive versus product-market – depends on the characteristics of the segment, the resources available and the characteristics. Best approach depends on market conditions Product-market domain entry strategy Attractiveness of market opportunity dependent on venture resources and capability Approach to competing Resources and capabilities Viability of approach depends on resources available Strategic heuristics • This has been a formal approach to strategy – entrepreneurs don’t need a formal knowledge to implement strategy effectively. • Having this knowledge will help you to resonate with the approach taken by other practicing entrepreneurs and it will help you to express it better. • Heuristics are decision rules, based on knowledge and experience. The heuristics and entrepreneur might use will be based on their common-sense and intuition. Heuristics and CounterHeuristics Strategic Theme Heuristics Counter-heuristics Innovation Avoid run of the mill products; search out new ideas Stick to what is tried and tested. Keep an eye on one or two key areas Flexibility Keep and open mind, try new approaches. Success comes from continual improvement. Find a good way of doing things and stick to it. Vision Develop a vision and don’t compromise it. Share, don’t negotiate. Let your vision evolve, let other contribute. Start-up Strategy Start small and build. Go for it big time before someone else does. Using external support Get professional help, seek investors. Professionals are a poor investment, why aren’t they rich. Sharing information With non-competitors at least. Never give anything away. Typical entrepreneurial myths • New ventures must select competitive strategies to penetrate markets previously served by others. • Limited finance and HR support/knowhow; little or no reputation; established competitors. • Go for a niche strategy – to avoid competition. • Specialised products, localised or based on craftsmanship. • Opportunity too small to attract competition. An alternative view • Biggadike (1976) suggested that successful companies are those that entre with aggressive share objectives, who invest in marketing to build share rapidly. • He argued that those with modest expectations, narrow product lines, superior service and similar distribution channels could not reasonably expect to achieve market share. • If you aim low, you will achieve low – the poor performance of new ventures is self inflicted. • An alternative view • MacMillian and Day (1987) also argue that the performance of aggressive firms was superior to nonaggressive firms – also suggesting a self-fulfilling dynamic. • Firms with an aggressive strategic posture (marketing and investment decisions) rapidly capture a high market share which leads to benefits, sales and ROI. • They examined adolescent ventures and found that the most successful were ‘aggressive, broadminded and opportunistic’. Yet more... • Miller and Camp (1985) argued that if there was anything to be gained by being more focused than your competitor, it was only the undesirable distinction of being less profitable. • Firms pursing low cost strategies are less successful than those pursuing high quality and differentiation. • Aggressive strategies that were successful: – Reconfiguration – doing what is being done, but better – Redefine – the market, the product, or geographical scope. – Outspend the industry leader. New Venture Research • The research reviewed 247 firms, against 9 factors and distilled them into 8 clusters. • Each cluster had a set of characteristics which might be helpful in evaluating market entry strategies. Cluster 1 • Aggressive growth strategy, via commodity type products to numerous markets, with small customer order: – Broad product line – This approach attracted outside investment – Offered commodity type products, small orders, needed wide range of customers to achieve growth – Control of costs vital – Committed to rapid growth – Subcontracted out to meet peak growth and accepted sporadic levels of customer need. Cluster 2 • Aggressive growth, with price competitive new products to large customers – Focus on cost and price minimisation – control costs and lower the price – Attracted outside investment – Seeks few large customers – emphasising reputation and customer service. – Aggressive marketing a broad range of commodity products. – Really difficult to manage cost leadership and differentiation. – Only group to focus on new product development strategy, must continue to be innovative to be successful. – May need to subcontract to meet demand, but be below capacity at other times. Cluster 3 • Aggressive growth, with narrow, specialist products. Prices competitive to a few large customers – This group was the smallest sector. – Aggressive price and cost control and heavy on backwards integration as they look for large scale entry. – Rapid growth is ambitious, but with backwards integration even more so. – Most aggressive of the new entry strategies. – Narrow range of non-commodity products sold to a small range of customers who are locked in to long-term contracts – Limited growth, long term security – Limited scope for product development. Cluster 4 • Controlled growth with a broad product range to many markets: – Like the previous group, there is a desire for backwards integration, but with a broader range of products. Cluster 5 • Controlled growth via premium priced products sold directly to customer: – Focus on forwards integration – Lack of emphasis on marketing and distribution strategy with a strong focus on forwards integration creating channels of distribution as a route to market Cluster 6 • Limited growth with small niche markets offering superior products and high customer service – Focus on a single way to compete – Reject brand influence, reject distributions channels, reject forward integration. – Strive for small scale entry and growth with an emphasis on service quality and niche strategy. – Does not lend itself to volume strategy, where standardisation is necessary. – Rarely justifies fixed capital investment. Cluster 7 • Average growth via steady development of new channels of distribution, brand/ID and heavy promotion: – Most favoured approach (27%) with an emphasis on branding, marketing, plus multiple channels of distribution. – Rely on demand pull strategy through brand recognition and identification. – High levels of advertising and promotion – Large customer case and numerous market segments – Technology products favour this route – once the product is developed the emphasis shifts to marketing Cluster 6 • Limited growth with small niche markets offering superior products and high customer service – Focus on a single way to compete – Reject brand influence, reject distributions channels, reject forward integration. – Strive for small scale entry and growth with an emphasis on service quality and niche strategy. – Does not lend itself to volume strategy, where standardisation is necessary. – Rarely justifies fixed capital investment. Cluster 7 • Average growth via steady development of new channels of distribution, brand/ID and heavy promotion: – Most favoured approach (27%) with an emphasis on branding, marketing, plus multiple channels of distribution. – Rely on demand pull strategy through brand recognition and identification. – High levels of advertising and promotion – Large customer case and numerous market segments – Technology products favour this route – once the product is developed the emphasis shifts to marketing Cluster 8 • Limited growth selling infrequently products to numerous markets with some integration: – Focus on forward integration, cost and price control. – Customers make infrequently purchases but the venture serves a large number of people in numerous markets, widely dispersed geographically. – Lower price, consistent with intense price competition. – Little money is spend on process or product development. – Forward integration puts product closer to the market – this mitigates the impact of powerful buyers. Conclusion • Some small scale firms pursue strategies more consistent with large scale entry, other prefer niche, small scale strategies with incremental growth.