Unit 6 Human Capital Management Dr. Supakorn Kungpisdan Unit 6: Human Capital Management 1 Business Example The human resource department of IDES is responsible for the recruitment and maintaining of new hires Unit 6: Human Capital Management 2 mySAP ERP HCM จัดโครงสร้างองค์กร Recruitment Unit 6: Human Capital Management 3 mySAP ERP HCM elements Organizational Management Objects Applicant Data Personnel Management Personnel Development Training and Event Management Time Management Appraisals Payroll Personnel Cost Planning Employee Self-Service and Manager Self-Service Unit 6: Human Capital Management 4 The Organizational Plan Use Organizational Management to quickly and effectively map your organizational and reporting structure with the relevant organizational objects Unit 6: Human Capital Management 5 Organizational Management Organizational units Jobs Positions, Persons Unit 6: Human Capital Management 6 The Organizational Plan Key terms used in organizational management Organizational units: business units in the organization Jobs: General job descriptions or templates that apply to several positions with comparable requirements, tasks, and characteristics Positions Smallest organizational units of the organizational structure Inherit the tasks and requirements of the job which it was defined Persons Occupy positions within the organizational structure Represent employees in the organization Personnel Management maintains the employee data Assigning employees to occupy positions is done in Personnel Administration or in Organizational Management Unit 6: Human Capital Management 7 Recruitment via Recruitment Unit 6: Human Capital Management 8 Recruitment (cont’d) mySAP ERP HCM supports in representing staff requirements, advertising, managing and selecting applicants, and applicant correspondence When hiring an applicant, you can transfer the applicant data entered in Recruitment as employee data to Personnel Administration External applicants and internal employees can use the Employment Opportunities self-service application to apply online Check status of their application using the Application Status service Unit 6: Human Capital Management 9 Personnel Management Integration between Recruitment and Personnel Administration enables the applicant data to be transferred as employee data Employee data is stored in mySAP ERP HCM as infotype records Unit 6: Human Capital Management 10 Infotype Records StaffID Unit 6: Human Capital Management Wage 11 Organizational Assignment One infotype is of central importance for employee data : Organizational Assignment The employee is assigned to three important structures: Enterprise structure Personnel structure Organizational plan Unit 6: Human Capital Management 12 Human Capital Management Structure Unit 6: Human Capital Management 13 Hiring When hiring an employee, you have to enter all kinds of data in the system including master data and data that is relevant for time management and payroll This can be carried out by Hiring action In going through the Hiring action, you create a new personnel file consisting of various infotype records including Organizational Assignment Personal Data Planned Working Time Basic Pay Band Details Unit 6: Human Capital Management 14 Personnel Actions Unit 6: Human Capital Management 15 Personnel Development Unit 6: Human Capital Management 16 Training and Event Management Support planning, executing, and managing training courses and business events Unit 6: Human Capital Management 17 Training and Event Management การประเมิน Unit 6: Human Capital Management 18 Training and Event Management Unit 6: Human Capital Management 19 Time Management Time Management component supports all processes concerning planning, recording, and valuating employees’ attendance and absence times Integrating Time Management to Training and Event Management causes a time data record to be created as an attendance Unit 6: Human Capital Management 20 Time Management Unit 6: Human Capital Management 21 Appraisals Appraisal functionality in Personnel Development supports flexible appraisal processes used to carry out standardized appraisals with high level of objectivity Unit 6: Human Capital Management 22 Appraisals Unit 6: Human Capital Management 23 360 Degree Appraisal 360 degree feedback is a method and a tool that provides each employee the opportunity to receive performance feedback from his or her supervisor and four to eight peers, reporting staff members, coworkers and customers. Most 360 degree feedback tools are also responded to by each individual in a self assessment. 360 degree feedback allows each individual to understand how his effectiveness as an employee, coworker, or staff member is viewed by others. The most effective 360 degree feedback processes provide feedback that is based on behaviors that other employees can see. Unit 6: Human Capital Management 24 Personnel Appraisal Performance appraisals are key for evaluating the work of employees, for developing and motivating employees as well as to identify and reward high-quality performers. The process begins when the manager receives an appraisal request for employees in his or her area of responsibility. The request specifies which employees should be appraised and which appraisal method should be used. In preparation, the manager collects information on the employee's profile and previous appraisals. The employee's profile contains information such as the employee's qualifications, knowledge and potential. Unit 6: Human Capital Management 25 Personnel Appraisal (cont’d) The manager conducts an appraisal meeting with the employee and enters the personnel appraisal in the system. If required, a proposal for compensation planning will be created from the result of the personnel appraisal. The employee is informed that the personnel appraisal has been recorded in the system and the result is available. The employee reviews the result in the system and specifies whether or not he or she accepts it. If the employee does not accept the result, the manager may revise the personnel appraisal. After the employee has acknowledged the result, the procedure is complete. Unit 6: Human Capital Management 26 Payroll การจ่ายค่าตอบแทน Unit 6: Human Capital Management 27 Personnel Cost Planning Unit 6: Human Capital Management 28 Employee Self-Service Using Employee Self-Service (ESS), employees maintain their own personal information and control many administrative transactions Streamline approval process and task like checking vacation time or choosing benefits Unit 6: Human Capital Management 29 Manager Self-Service Unit 6: Human Capital Management 30