1 Graduate School of Management Saint Petersburg State University Year Semester ECTS Unit Code Language Bachelor programs English-taught courses, Fall 2015 1 1 2 045701 ENG Business Communications Mr. Dmitriy Kucherov 1 1 4 045700 ENG Business History Ms. Anastasiia Petrova-Savchenko 1 1 5 045697 ENG Financial Accounting Ms. Yuliya Leevik 1 1 3 041318 ENG Information Technologies in Management Mr. Dmitriy Kudriavtsev 1 1 2 045698 ENG Introduction to Law Mr. Jaroslav Karnakov 1 1 5 045699 ENG Macroeconomics Mr. Evgeny Gilenko 1 1 5 045696 ENG Mathematics for Managers Mr. Nikolai Vavilov 3 5 5 000206 ENG Cross-Cultural Management Mr. Jerome Dumetz 3 5 5 017271 ENG Data Governance Mr. Sergey Jablonsky 3 5 5 039199 ENG Enterprise Architecture Mr. Dmitriy Kudriavtsev 3 5 5 017255 ENG International Human Resource Management Ms. Marina Latukha 3 5 5 040514 ENG Labor and Personnel Economics Mr. Dmitriy Kucherov 3 5 5 000199 ENG Marketing Research Ms. Olga Alkanova 3 5 5 017299 ENG Public Management Ms. Anastasiia Golubeva 3 5 5 000043 ENG Supply Chain Management Ms. Anna Logacheva 4 7 5 000046 ENG Audit and Internal Control Ms. Yuliya Leevik 4 7 5 040123 ENG Energy Markets Ms. Olga Garanina 4 7 5 040241 ENG Finance in Supply Chain Management Mr. Axel Schulte 4 7 5 000036 ENG International Business Strategies Mr. Andrey Panibratov 4 7 5 000214 ENG International Marketing Mr. Vitalii Tcherenkov 4 7 5 017312 ENG IT in Logistics and Supply Chain Management Mr. Sergey Jablonsky 4 7 5 040787 ENG Knowledge Management Ms. Tatiana Andreeva 4 7 5 000039 ENG Managerial Communications Mr. Andrey Zamulin 4 7 5 000045 ENG Quantitative Methods of Research in Marketing Ms. Olga Alkanova 4 7 5 000028 ENG Technology Innovation Management Mr. Evgeny Blagov Unti Title Instructor 2 Business History Instructor: Workload: Prerequisites: Aim of the Course: Anastasia Petrova-Savchenko, Ms. 4 ECTS, 45 contact hours None The course is designed to give an understanding of major trends of business genesis and development as well as its national peculiarities on the basis of contemporary institutional theory. The main objectives of the course are: Provide knowledge of the concept of industrial revolutions as system-defined institutional shifts which form structures of industrial and postindustrial societies; Provide knowledge of organizational factors of firm development, primarily role of management that transforms firm development analysis into managerial decisions; Provide knowledge of Alfred D. Chandler, Jr. concept devoted to genesis and development of modern industrial enterprise which is closely connected to technologies, strategies and organizational structures development; Provide knowledge of national industrialization models; Provide skills of strategies and organizational structures analysis as well as understanding of their interconnections; Provide skills of firm institutional environment analysis, including the role of national peculiarities of business development. Course Content: Topic 1. Business in Market Economy Topic 2. Commercial Revolution in Western Europe. Firm Genesis Topic 3. The First Industrial Revolution Topic 4. The Second Industrial Revolution Topic 5. Revolution in Distribution Topic 6. Revolution in Production Topic 7.Coming of Modern Industrial Enterprise Topic 8. Modern Industrial Enterprise: Ownership and Control Topic 9. Modern Industrial Enterprise: Operations Management Topic 10. Modern Industrial Enterprise and State Topic 11. Modern Industrial Enterprise Growth: Offensive Strategies Topic 12. Peculiarities of Business Development during 2nd half of XX – beginning of XXI centuries. The Third Industrial Revolution Topic 13. National Models of Industrialization: Great Britain Topic 14. National Models of Industrialization: Germany Topic 15. National Models of Industrialization: Japan Topic 16. National Models of Industrialization: Russia Lectures, case study, group work, home and class assignments. Teaching Methods: 3 Course reading: Alfred D. Chandler, Jr. Inventing the Electronic Century: The Epic Story of the Consumer Electronics and Computer Industries / Harvard University Press, 2005. Back to the list of courses 4 Business communications Instructor: Workload: Prerequisites: Aim of the Course: Dmitry Kucherov, Ms. 2 ECTS, 60 contact hours None The aim of the course is to develop the competence in business communication by forming efficient presentation skills and team work skills. The objective of the studies are: - to improve ability to give clear, well-structured oral presentations; - to learn to analyze the stages, principles and scenario of business presentation delivery; - to develop skills of assertive public speaking - to give common understanding basic principles of modern team building management; - to develop personal communicative competence towards team work and team development. At the conclusion of the course the student should be able to: - to know the essence and basic principles of business presentations efficiency; - to present results of different group- and individual learning projects in well-structured form; - to present them self’s as an effective team players, choosing an adequate team role; - to analyze the team design and the team development process and to use specific tools of it’s improving. Course Content: Techniques and art of presentation. Social psychology and its applications. Communication theory: core terms. Social psychology of communication. Presentation in business communication. Types of business presentations. Efficient business presentation. Preparation of business presentation. Tools of presentations delivery. The speaker. Personal resources, roles and obstacles in his (her) dialog with the audience. The evaluation of presentation quality and efficiency. Communications in teams. Social psychology of groups. Fundamentals of group dynamic. Group and team. Theoretical basis of teamwork. Teams in management. Types of teams. Team building and team development. Team design and role distribution. Teaching Methods: The course includes individual and group presentations, group discussions, role games. Course reading: Fitzherbert N. Presentation Magic!: Achieving Outstanding Business Presentations Using the Rules of Magic, Marshall Cavendish, 2011. Belbin R.M. Management Teams: Why They Succeed or Fail, Third Edition Taylor and Francis, 2010. Back to the list of courses 5 6 Information Technologies in Management Instructor: Workload: Prerequisites: Aim of the Course: Course Content: Dmitry Kudriavtsev, (Mr.), Irina Lescheva (Ms.) 3 ECTS, 45 contact hours None The goal of “Information Technologies in Management” discipline is the formation of students' understanding of the role of IT in business and the increase of students' information and ICT literacy. Learning outcomes • have knowledge of IT trends; • understand IT influence on organization of work, business processes and business models; • apply knowledge about the basics of document management; • have skills in searching and organizing information; • have knowledge of the organizing principles of work in MS Office; • have general understanding of management information systems capabilities; • have skills in making complex documents and professional presentations in accordance with the requirements of state standards. IT in business and IT business: Document management: Internet: Search for information: Organization of information: E-commerce and internet-marketing: Basics of management information systems Mobile technology System and application software Working with the file system of MS Windows for user Data formats and business correspondence Formatting documents in MS Word Preparation of compound documents in MS Word Preparation of documents for publication in accordance with state standards using MS Word Entering data by means of MS Excel Calculations by means of MS Excel Charts and graphs in MS Excel Preparing business presentations in MS Power Point Preparation of illustrative material in accordance with international requirements Publication of information on the Internet Publication of information in PDF format Teaching The class will feature lectures, discussions, presentations and, students will have Methods: several hand-on practices using MS Office and Adobe software. Course Turban, E., Volonino L., Wood G., Sipior J. (2013). Information Technology for reading: Management: Advancing Sustainable, Profitable Business Growth, 9th Edition. John Wiley & Sons. Back to the list of courses 7 Introduction to Law Instructor : Workload : Prerequis ites: Aim of the Course: Yaroslav Karnakov (Mr.) 2 ECTS, 45 contact hours None The course is intended to acquaint students with the main concepts used in the Russian civil and commercial legislation and pave the way for the legal courses on offer to the students. The course can also serve as a pre-requisite for some other courses: Corporate Law, Financial Accounting, Auditing, Entrepreneurship, etc. Upon completion of the course the students are expected to: Know the legal forms of entrepreneurship in Russia Know the procedure and requirements for setting up a legal entity in Russia Know the basics of Russian contract law Know the specifics of entrepreneurial contracts Course Topic 1. The system of the civil and commercial legislation of Russia. The legal Content: principles of entrepreneurship. Topic 2. The legal forms of entrepreneurship in Russia: overview: sole proprietorship, partnership, limited liability company, joint-stock company Topic 3. Setting up a business structure: who, how and when: the overview of the registration procedure and requirements for setting up a legal entity in Russia Topic 4. The disclosure and reporting requirements for entrepreneurs in Russia Topic 5. The basics of contract law: the Russian civil law parlance: transaction, agreement, and contact. Formation of contract. Offer and acceptance. Oral vs. Written Agreement. Preliminary agreement and preliminary negotiations. Interpretation of contract. Public agreement. Adhesion agreement. Representations and warranties. Indemnities. Covenants. Terms of contract (essential, natural and accidental). Breach of contract. Damages. Remedies. Specifics of entrepreneurial liability Topic 6. Entrepreneurial contracts: specifics of entrepreneurial contracts, entrepreneurial contracts vs. civil law contracts, particular types of entrepreneurial contracts: retail purchase, supply, etc. Teaching Lectures, case study, group work, home and class assignments. Methods: Course 1. The Civil Code of the Russian Federation, Part One, as amended (preferably in reading: Russian, as the text is revised and updated nearly every other week) 2. Principles, Definitions and Model Rules of European Private Law (available at http://ec.europa.eu/justice/policies/civil/docs/dcfr_outline_edition_en.pdf 3. Principles of European Contract Law 2002 (available at http://www.transnational.deusto.es/emttl/documentos/Principles%20of%20Eur opean%20Contract%20Law.pdf) Back to the list of courses 8 Financial Accounting Instructor: Yuliya Leevik (Ms.) Workload: 5 ECTS, 45 contact hours Prerequisites: None Aim of the Course: The aim of the course is to provide students with the basic theoretical knowledge and practical skills in financial accounting. On completion of this course students should be able to: have an idea about the place and the role of financial accounting in the system of management of the economic entity; understand the conceptual framework of financial accounting and reporting in the modern market economy; understand the essence of accounting terms and to use them properly; have basic practical skills in financial accounting and reporting; understand the purpose, structure and content of the basic financial statements of the organization. Course Content: Introduction Topic 1. Financial accounting and accounting standards Topic 2. The format of financial statements Topic 3. Conceptual framework for financial accounting and reporting Topic 4. The accounting information system Topic 5. Fixed Assets Topic 6. Current Assets Topic 7. Current liabilities Topic 8. Revenue and Expense Topic 9. Equity Case/business game/group project Teaching Methods: Lectures, Exercises, Cases and problems, In-class tests in Blackboard, Group project presentation Course reading: Donald E. Kieso, Jerry J. Weygandt, Terry D. Warfield. Intermediate Accounting: IFRS Edition. Wiley, December 2010, ©2011. Back to the list of courses 9 Macroeconomics Instructor: Evgeny Gilenko (Mr.) Workload: 5 ECTS, 45 contact hours Prerequisites: None Aim of the The goal of the course is to familiarize students with the basics of modern Course: macroeconomics, to help students develop the skills of analysis of macroeconomic policy and processes. In the course, students empirically study main macroeconomic indicators of Russia based on official statistics. Main objectives: give students the idea of modern notions, methods and theoretical foundations of macroeconomics; familiarize students with the ways of application of macroeconomic models to the actual data; help students develop the skills of solving specific macroeconomic problems. After studying the course the students will: understand the role of macroeconomics in modern economic analysis; critically analyze modern macroeconomics processes; be ready to continue studying the discipline at a more advanced level; be able to search for macroeconomic data to carry out empirical research; be able to provide interpretations for the results obtained and give specific conclusions. Course Part 1. Initial notions and models of macroeconomics Content: Macroeconomics: subject, methods, and tools. Measuring national income. Macroeconomic equilibrium. AD-AS model Part 2. Macroeconomic agents and indicators. Macroeconomic equilibrium Households: earnings and expenditures. Savings and investment in economics. Government incomes and expenditures. Monetary policy. Macroeconomic equilibrium: IS-LM model. Part 3. Foreign economic relations Nominal and real exchange rate. Purchasing power parity of currencies. Foreign economic activity of a country. Part 4. Economic development in the short and long terms Production modeling. Employment and unemployment. The Phillips curve. Short term economic fluctuations. Economic growth and the long term economic development. Teaching The course includes case studies, in-class discussions, tests, home works. Methods: Course Mankiw N.G., Taylor M. Macroeconomics. 2nd ed. Cengage Learning, 2011. reading: (ISBN13: 9781408043929) Back to the list of courses 10 Mathematics for Managers Instructor: Nikolay Vavilov, Mr. Workload: 5 ECTS, 75 contact hours Prerequisites: None Aim of the Course: Course Content: Teaching Methods: Course reading: Back to the list of courses 11 Data Governance Instructor: Workload: Prerequisites: Aim of the Course: Course Content: Teaching Methods: Course reading: Sergei A. Yablonsky Associate Professor, Candidate of Science 5 ECTS, 45 contact hours The course provides an introduction to Data Governance. The course offers the basics of Data Governance and includes understanding of the concepts, functions, terminology and technologies related to Data Governance. The course focuses on how Data Governance is carried out, including innovative technologies, strategy, frameworks, infrastructure, services, and planning. Practically course pay attention on Data Development, in particular - database management. The emphasis is on the fundamental concepts of developing database systems (Access 2010, Oracle 12g, DB2). The course will explore challenges and opportunities that arise in Data. Specifically, the focus will be placed on understanding how companies can deploy existing databases, warehouses, BI and CMS that it would lead to the creation of strong competitive advantages and innovative way of operating information assets. Topic 1. Data Governance Frameworks and Standards Data Governance: Planning, supervision and control over data management and use. The IBM Data Governance and DAMA frameworks. IBM Data Governance Unified Process. Data and Information Lifecycle Management. Topic 2. Database Management. SQL Fundamentals. (Including practice in computer classes: MS Access 2010, Oracle, IBM DB2) Topic 3. Big Data, Data warehousing concepts & Analytics. Business Intelligence. (Including practice in computer classes) Topic 4. Meta-, Reference and Master Data Management. Data, Text and Web Mining Topic 5. Data Security Management. Topic 6. Data Quality. Data Security and Privacy. Topic 7. Data Quality Management. Topic 8. Information Governance Maturity Model. Metrics. KPI and Balanced Scorecards. Standards. Topic 9. Cases and Best Practices Lectures, group work, exercises, presentations, case studies, home and class assignments. 1. (ed), Mark Mosley. The DAMA Guide to The Data Management Body of Knowledge (DAMA-DMBOK Guide), First Edition. Technics Publications. 2010. Books24x7. <http://common.books24x7.com.ezproxy.gsom.spbu.ru:2048/toc.aspx?bookid=40 389> 2. Sunil Soares The IBM Data Governance Unified Process. <http://www01.ibm.com/software/data/information-governance/overview.html> 3. Turban, Efraim, Linda Volonino, Gregory R. Wood, and Janice C. Sipior. Information Technology for Management: Advancing Sustainable, Profitable Business Growth, 9th Edition. John Wiley & Sons. 2013. Books24x7. <http://common.books24x7.com.ezproxy.gsom.spbu.ru:2048/toc.aspx?bookid=51 172> 12 Back to the list of courses 13 Cross-Cultural Management Instructor: Jerome Dumetz, professor Workload: 5 ECTS, 45 hours of classes Prerequisites: Management Aim of the Course: Globalisation is not simply a fashionable word. Trade, Art, Management theories are, with people, also crossing borders today. Increasingly, business students are and will be facing often-disturbing situations, originating from a foreign culture. Although some individuals are naturally gifted in “swimming in foreign waters”, the majority does not think of it before facing a crisis. The purpose of these lectures is to introduce the notion of cultural differences (and similarities) to the participants. Overall, it is hoped that participants by the end of the course will understand that there is not « one » way of managing and organising, as well as better apprehend the other’s culture, their own culture and culture differences in general. Course Content: Part 1: Cross-cultural communication Part 2: Cross-cultural management Part 3: (optional): Practical tips Teaching Methods: Lectures, group workshops, case studies (analyzing and transplanting), small group work, in-class discussions. Course reading: Cross-cultural Management Textbook by J. Dumetz et Al. (CreateSpace Publ.) ISBN 978-1479159680 Back to the list of courses 14 Energy Markets Instructor: Olga Garanina PhD in Economics Workload: 5 ECTS, 45 hours of classes Prerequisites: Microeconomics, Macroeconomics, Statistics Aim of the Course: The course aims to familiarize the students with major trends in the international oil and gas markets and with key business related issues in the global oil and gas industry. The course provides analysis of energy companies’ strategies with particular emphasis on oil and natural gas segments. The last part of the course discusses energy innovation policies and challenges posed by promotion of clean energy sources. Course Content: Introduction: Topic 1. Economics of exhaustible resources: basic concepts Topic 2. Oil and gas markets and players Topic 3. Natural gas markets Topic 4. Oil markets Topic 5. Aspects of public regulation of energy industries Teaching Methods: Lecture slides, Materials for reading (academic papers, cases, Slides and presentations. Handouts, Course reading: Boussena S., Locatelli C. (2013) Energy institutional and organizational changes in EU and Russia : Revisiting gas relations. Energy Policy, vol. 55, pp. 180-189. BP Statistical Review of World Energy 2013. Energy Strategy Of Russia For The Period Up To 2030 (Approved 13.11.2009) Back to the list of courses 15 International Business Strategies Instructor: Andrew Yu. Panibratov Professor, Doctor of Sciences Workload: 5,0 ECTS, 45 hours of classes Prerequisites: International economics, International marketing, and International trade Aim of the Course: The aim of the course is to provide students with understanding of the following issues: how the MNC is interpreted theoretically as an economic organization; how MNCs organize their resources and capabilities to achieve competitive success in international context; what managerial approaches MNCs use when entering and organizing activities in transition economies (the Russian Federation as a core example). Course Content: Topic 1. The theory of internationalization and foreign market entry Topic 2. The multinational enterprise and its strategy Topic 3. MNE’s foreign operation methods Topic 4. FDI as a vehicle of the internationalization Topic 5. Building strategic capabilities for emerging markets Topic 6. Organization of the MNE activities in Russia Topic 7. Emerging MNEs from emerging markets Topic 8. Evolution of Russian multinationals Teaching Methods: Lectures, individual assignments, case studies, group projects Course reading: 1. Panibratov, A. Russian Multinationals: From Regional Supremacy to Global Lead, London, New York: Routledge, 2012. 2. Welch L., Benito G., Petersen, B. Foreign Operation Methods: Theory, Analysis, Strategy, Edward Elgar, MPG books Ltd, Cornwall, 2007. Back to the list of courses 16 International Human Resource Management Instructor: Workload: Prerequisites: Aim of the Course: Marina O. Latuha Associate Professor, Candidate of Science 5,0 ECTS, 45 hours of classes Human Resource Management, International Management The course is intended as overview of international human resource management concepts with focus on the creation and development of firm’s competitive advantage through people. As one of the key challenges for global managers is to identify, develop and retain people to achieve firm’s strategic goals and create competitive advantage, the course aims to focus on key areas that bring about company’s success via understanding of international human resource management practices. This course attempts to integrate the two most important themes in contemporary human resource management, the linking of the HRM function to promote and support a firm’s competitive advantage in international business environment; to provide the information about HRM practice in multinational companies. Course Content: Topic 1. Introduction to HRM. Models of HRM: historical overview and main issues. Organizational strategy and HR strategy. The main factors in organizational success in global market. International business environment and its influence to HRM practice. Topic 2. The main parts of international HRM: functional blocks and instruments. Job analysis and planning. Recruitment. Selection. Training and development. Performance Appraisal. Motivation and compensation. Main definitions and international context. Topic 3. Approaches to international staffing. Recruitment and selection procedures in multinational corporations. Expatriates in selection process: requirements and methods for international assignments. Global competencies for managers and leaders. Topic 4. Differences in management education and training systems in different countries and multinational companies. Current trends in employee training and development. New forms of corporate education. Corporate universities as a main force of organizational development. Topic 5. Career. Factors affecting career. Different types of career development. Global career system. Topic 6. Global performance management and appraisal. Characteristics of performance management and appraisal in global environment. Practices of global performance systems. Topic 7. Global compensation. Trends in compensation systems in worldwide companies. Objectives of international compensation. Main elements of global compensation packages. Repatriation issues. Topic 8. Trends and future issues in human resource management in global environment. 17 Teaching Methods: Course reading: Group work, class discussions, simulations, student presentations, case discussions, guest lectures D. Briscoe, R. Schuler. International Human Resource Management. 2006, Routledge, ISBN: 978 0 415 33834 9 Back to the list of courses 18 International Marketing Instructor: Vitaliy I. Cherenkov Professor, Doctor of Sciences Workload: 5 ECTS, 45 hours of classes Prerequisites: International Economics, Marketing Aim of the Course: The course aim is to give students understanding how to analyze and develop successful marketing strategies and policies in international business. Course Content: Topic 1. International Marketing: Strategic Choice or Strategic Imperative Topic 2. Global Marketing Environment: Structure, Dimensions, and Measurements Topic 3. Foundations of International Marketing Management : Strategic & Operative Levels Topic 4. Foundations of International Marketing Management: Tactic Levels Teaching Methods: Lectures, individual in-class/out-class assignments, case studies, team working, in-class discussions, after class quizzes. Course reading: Hollensen, S. Global Marketing: A Decision-Oriented Approach. FTPrentice Hall, Harlow, etc., 2007 Back to the list of courses 19 IT in Logistics and Supply Chain Management Instructor: Sergei A. Yablonsky Associate Professor, Candidate of Science Workload: 5 ECTS, 45 hours of classes Prerequisites: Logistics Management, Supply Chain Management Aim of the Course: The design of a high-performance logistics network (supply chain) depends decisively on the information available to the different parties. The information technologies, together with the incentives for the sharing of information within and across firm boundaries, are of key importance for the analysis and optimization of supply chains. This course focuses on information technologies (IT) that are available for each step in the supply chain process. The 21st century has seen a continued expansion of ERP systems to include additional functionality, such as customer relationship management (CRM) and supply chain management (SCM) systems as part of the enterprise information system (EIS). Because of advances in manufacturing and distribution systems, the cost of developing new products and services is dropping and time to market is decreasing. This has resulted in increasing demand, local and global competition, and strain on supply chains. SCM software links suppliers to databases that show forecasts, current inventory, shipping, or logistics time frames within the customer organization. By giving this access to suppliers, they can better meet their customers’ demands. There also are other uses of information technology available to support supply chains, such as online marketplaces. The course is aimed at both exploring and introducing the variety of information systems in the context of logistics management. Several solutions are discussed in the fields of transportation logistics, inventory management, warehouse logistics, production etc. In each case the focus is on the functionality of the system for supporting related logistics functions. However, besides exploring the functionality, technical solutions are also discussed in order to underline the correlation between information technologies and information system. For example, when discussing every logistics information system, the following questions are debriefed: hardware (not only the common use like computer, fax, or whatever, but also GPS tracker, or RFID scanner), software, data transmission solutions (local network, Wi-Fi, mobile network, EDI etc.), and information technology (GPS, GIS, Biometrics, etc.). The primary purpose of this course is to provide the student with knowledge of the fundamental role of IT in logistics and supply chain management. This course provides an overview of the current possibilities and economic drivers for the successful application of information technology in logistics networks. Course Content: Topic 1. Introduction to Digital Technologies and IT-Enabled Business. Topic 2. Business Models and Supply Chain Processes. Topic 3. Data Management. Topic 4. Enterprise Resource Planning (ERP). 20 Topic 5. E-Business and E-Commerce. E-Supply Chains, and E-Logistics. Topic 6. Customer and Service Management Topic 7. Supplier Relationship Management Topic 8. m-Business and m-Commerce. m-Logistics and m-SCM. Topic 9. Logistics Resource Management Topic 10. Information Technology Economics Topic 11. Developing SCM Technology Strategies. Final Issues and Conclusions Teaching Methods: Lectures, seminars, projects, group work, exercises, presentations, case study, home and class assignments. Course reading: 1. David L. Olson (2012) Supply Chain Information Technology, Business Expert Press, 137 p. 2. David Frederick Ross (2011) Introduction to Supply Chain Management Technologies, Second Edition, Auerbach Publications, 424 p. Back to the list of courses 21 Knowledge Management Instructor: Tatiana E. Andreeva Associate Professor, Candidate of Science Workload: 5,0 ECTS, 45 hours of classes Prerequisites: Organizational Behavior, General Management, Strategic Management Aim of the Course: In modern times, both managers and management theorists are increasingly challenged by the changing circumstances and contexts where the competitive advantage of firms greatly depends on their ability to create and use knowledge. The aim of the course is to provide students with the understanding of knowledge as an organizational phenomena and source of competitive advantages for contemporary organisations and to introduce them to the key issues of managing knowledge in organisation. The course covers current conceptual frameworks in the field of knowledge management and the key challenges organizations face in their knowledge management efforts. Discussing these issues, the course aims to answer the key question: how the company should be organised and managed to be competitive in knowledge-intensive era. Course Content: Topic 1. Introduction. Basic definitions and concepts. Topic 2. History of KM. Controversies of KM and links to other disciplines. Topic 3. Individual level issues in KM. Topic 4. Group level issues in KM. Topic 5. Organizational level issues in KM. Key knowledge-based processes in organization. Topic 6. KM and strategy Topic 7. Organizational infrastructure for KM Topic 8. HRM for KM Topic 9. Measuring results of KM Topic 10. KM in global context. Topic 11. KM challenges in practice Teaching Lectures, group work, case study, home and in-class assignments Methods: Course reading: A selection of articles specially compiled for the course Back to the list of courses 22 Managerial Communications Instructor: Workload: Prerequisites: Aim of the Course: Course Content: Teaching Methods: Course reading: Andrew L. Zamulin Associate Professor, Candidate of Science 5 ECTS, 45 hours of classes Management, Human Resource Management, International Business • Giving an overview of current theoretical and practical approaches to interpersonal communication. • Making the student aware of the system of factors that facilitate successful communication in the workplace, within a group and in a faceto- face interaction. • Making the student aware of the structure of a business conversation and of the skills required to make it a success. • Giving an overview of the psychological classification of the types of managerial communication style. • Providing an outline of adequate ways of decision making within a group. • Making the students aware of the current theories relating to conflict management and of effective behavioral models of handling conflict situations. • Making the students aware of adequate ways of conducting negotiations. • Making the students aware of their own communication style and of the ways their interpersonal skills can be improved. Topic 1. Introduction. Role of communication in a modern organization. Topic 2. Bases of communication in organization. Topic 3. The style of management communication. Topic 4. Conducting an effective business conversation. Topic 5. The basics of psychological influence. Topic 6. Complex communication skills required in an organization. Topic 7. Selecting and using communication technology. Topic 8. Managing diversity in the workplaces. Topic 9. Conflict and negotiation. Topic 10. Group project presentation. Lectures, individual class assignments, group work, class discussions, simulations, student presentations, case discussions Berko R. M., Wolvin A. D., Wolvin D. R. Communicating: A Social, Career, and Cultural Focus and My CommunicationLab with Pearson eText -Valuepack Access Card Package (11th Edition). - Allyn & Bacon, 2009. P.G. Clampitt. Communicating for managerial effectiveness. Sage Publications, 2005. this information is for internal usa and is not be displayed for students Back to the list of courses 23 Marketing Research Instructor: Workload: Prerequisites: Aim of the Course: Olga N. Alkanova Assistant Professor, Candidate of Science 5 ECTS, 45 hours of classes Marketing, Consumer Behavior The course is aimed to: • Introduce the students into a systemic understanding of theoretical foundations of searching marketing information • Make the students grasp the difference between various research approaches. • Explain the essence of basic research methods suitable for solving different managerial problems. • Teach the students to use the marketing research results for solving different managerial problems. Thus, the results of doing the course for the student are: • Understanding of the scientific approach to holding marketing research of various types. • Knowledge of main approaches to the research organization and execution, understanding of the differences between the approaches and the criteria of choosing the research approaches. • Understanding of the stages of the research process and the marketing research organization principles. • Understanding of the principles of choosing the research methods for solving various business management problems. Course Content: Introduction. Topic 1. Place of marketing research in the business management system. Topic 2. Stages of marketing research. Topic 3. Developing the research toolkit: scaling. Topic 4. Developing the research toolkit: questionnaires, guidelines, sampling maps. Topic 5. Sample construction. Topic 6. Research approaches: exploratory, descriptive and causal research. Topic 7. Research approaches in solving managerial problems. Topic 8. Analyzing and presenting the results of marketing research. Conclusion. Group projects presentation. Review of principal mistakes in marketing research. Lectures, exercises, in-class tests, case studies, group project. Teaching Methods: Course reading: Malhotra Naresh K., Birks David F., Wills Peter A. Marketing Research: An Applied Approach (4th ed). [Text] / Naresh K. Malhotra, David F. Birks, Peter A. Wills – Upper Saddle River, NJ, USA: FT Press, 2012. – 1037 p. Back to the list of courses 24 Quantitative Methods of Research in Marketing Instructor: Olga N. Alkanova Assistant Professor, Candidate of Science Workload: 5 ECTS, 45 hours of classes Prerequisites: Statistics – 1, Statistics – 2, Marketing, Consumer Behavior, Marketing Research Aim of the The course is addressing a set of research methods – from basic to advanced, Course: representing the most required tools & approaches. Theoretical lectures are accompanied by computer lab sessions. The course aim is to introduce students to both theoretical foundations of quantitative methods application in marketing and business research, and practical skills development by using SPSS software during the computer sessions. The main quantitative methods will be studied during the course, include methods of descriptive analysis, one sample and two sample tests, ANOVA, linear regression and factor analysis. Optional topics include cluster and conjoint analysis techniques. Course Topic 1. Quantitative Methods of Marketing Research: an Introduction Content: (Revision of marketing research issues) Recognizing the need for research. Determining research objectives. Gathering primary data. Methodological issues (sampling, questionnaire design, types of scales). Levels of measurement. Key variables and types of analysis. Topic 2. Introduction into SPSS. Editing & Manipulating the data. Missing data. Invalid values. Frequencies. Discussion of the group projects concept In-class test 1 (on topic 1) Topic 3. Describing & Exploring your data. Descriptive statistics Computer lab 1 (on data editing and description) Topic 4. Statistical Inference: Formulating and Testing Hypothesis. Univariate methods of analysis. Statistical tests. Covariance and Correlation. Cross-Tabulations. In-class test 2 (on topics 2-3 ) Computer lab 2 (on statistical tests, cross-tabulations) Topic 5. Analysis of variance. Basic logic of ANOVA. Types of ANOVA. One-way ANOVA. Factorial ANOVA. Computer lab 3 (on One-way ANOVA) Computer lab 4 (on Factorial ANOVA) Topic 6. Linear regression analysis. History of the method. Regression equation. Linear regression assumptions In-class test 3 (on topics 4-5) Computer lab 5 (2 tasks on Linear Regression) Topic 7. Introduction to advanced techniques: Factor analysis Multi-item measurement. Summate scales. Exploratory factor analysis. Confirmatory factor analysis. Cluster analysis (optional). Computer lab 6 (2 tasks on summate scales and factor analysis). Topic 8. Introduction to advanced techniques: Cluster and conjoint analysis 25 Teaching Methods: Course reading: Cluster analysis. Basic approaches in conjoint analysis. Computer lab 7 (1 task on cluster analysis). Conclusion In-class test 4 (on topics 6-8) Final presentations of the group projects. Lectures, group project, group presentation, discussion of assignments. • Janssens W., Wijnen K., De Pelsmacker P., Van Kenhove P. (2008) Marketing Research with SPSS. Prentice Hall. • Kinnear P.R., Gray C.D. SPSS 15 Made Simple. Psychology Press. Back to the list of courses 26 Enterprise Architecture Instructor: Assistant Professor Dmitry V. Kudryavtsev, PhD Workload: 5 ECTS, 45 hours of classes Prerequisites: Information Technologies in Management, Management, Business Planning Aim of the Course: Enterprise Architecture (EA), once considered simply a means of linking IT strategy and execution in an organization, has evolved to become a mechanism for aligning the entire enterprise – the business strategy and goals – with information systems and technology. EA also provides a structured approach for strategy execution, which enables effective and efficient enterprise transformations. EA includes the analysis and design of an enterprise in its current and future states from a business and technology perspective. At the conclusion of this course, students should be able to: Understand EA preconditions, benefits and the foundational concepts, Understand the fundamentals of EA management, Know EA methodologies and tools, Understand how EA serves to integrate business and technology planning methods, Create EA models and use them for enterprise transformations. Course Content: Topic 1. Business and IT drivers for enterprise architecture. Topic 2. EA and its value proposition. Topic 3. Foundations of EA. Topic 4. Business architecture. Topic 5. IT architecture and technology supply. Topic 6. EA methodologies. Topic 7. EA management. Topic 8. EA tools. Teaching Methods: Lectures, short tests, case study analysis, hands-on practical assignment using specialized software for visual modeling and enterprise architecture management; group course project Course reading: 1. Back to the list of courses Lankhorst M. et al. Enterprise Architecture at Work: Modelling, Communication and Analysis (The Enterprise Engineering Series). Springer, Third Edition. – 2013. 27 Finance in supply chain management Instructor: Associate Professor Axel T. Schulte, PhD Workload: 5 ECTS, 45 hours of classes Prerequisites: No prerequisites. Aim of the Course: The course introduces the students into innovative, applicationorientated concepts and solutions for an optimized commercial management of the Supply Chain and the linkage of material and financial flows. After learning the course the managers are intended to be able to integrate the goods and finance streams into a supply chain via including the financial service suppliers into the system. Targeted approach is practiced: improve of capital management, decrease of financing costs and risks, reduction of working capitals and delivery risks Course Content: Topic 1. Establishing Win-win situation for all the participants of the supply chain. Topic 2. Outcomes for the producer: supporting the ability to provide the supply, reducing the supply process risks. Topic 3. Outcomes for the supplier: reducing the financing risks, improving the capital sourcing, supporting the competition. Topic 4. Outcomes for the financial services provider: transparency and visibility of the supply chain, reduced (trading) risk, new business model. Teaching Methods: Lectures, group discussions, individual and group assignments and presentations, case studies. Course reading: Hofmann, Erik, Belin, Oliver. Supply Chain Finance Solutions. / SpringerVerlag., – 2011, XIII, 85 p. Back to the list of courses 28 Labor and Personnel Economics Instructor: Senior Lecturer Dmitry G. Kucherov, PhD Workload: 5,0 ECTS, 45 hours of classes Prerequisites: Macroeconomics, Microeconomics, Statistics, Human Resource Management, Organizational Behavior Aim of the Course: The course focuses on core theoretical perspectives, reflecting external and internal labor markets. It explains the behavior of the main agents in the labor market – employees (households), firms and the state. The course is divided into 2 main sections. In the first section the basics of the economic labor market theory (labor supply, labor demand) and labor market processes (discrimination, migration, mobility, unemployment) are stated. In the second section the key internal market challenges (human capital theory, productivity, compensation schemes) are considered appreciating the new institutional economic theory. Although the contemporary labor market is imperfect it is necessary to make optimal economic decisions taking into the account the differences in interests between employers and employees. Course Content: Topic 1. Introduction to labor economics. Topic 2. Labor supply. Labor demand. Topic 3. Labor market discrimination. Topic 4. Labor mobility and migration. Topic 5. Unemployment. Topic 6. Government and the labor market. Topic 7. Introduction to personnel economics. Topic 8. Human capital theory. Topic 9. Labor organization. Teaching Methods: Lectures, case studies, individual and group presentations, the group course project development Course reading: 1. Benjamin D., Gunderson M., Riddell W.C. Labour Market Economics. 7th edition. – Toronto: McGraw-Hill, 2012. Back to the list of courses 29 Supply Chain Management Instructor: Associate Professor Konstantin V. Krotov, PhD; Assistant Professor Anna V. Logacheva Workload: 5 ECTS, 45 hours of classes. Prerequisites: Operations Management Aim of the Course: Supply Chain Management (SCM) is the management of the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. It is one of the most important elements for success of international companies that are striving for leadership on global market in the context of tough competition. Successful SCM strategy is an effective way to create sustainable competitive advantages. It is more than just perfect implementation of logistics activities (inventory management, warehousing, transportation, etc.) along the partners in a business network; it is a new way of understanding competitive strategy and business model. Innovations in SCM were core elements of success stories of such companies, as Dell, Zara, Wal-Mart, Toyota and many others. This course is designed to give an understanding of core bases of developing competitive advantages and corporate strategy by logistics and supply chain management activities. The aim of this course is to provide knowledge and skills in SCM that are relevant to contemporary business and to understand how supply chain decisions impact the performance and strategy of the firm as well as the entire supply chain. . Course Content: Topic 1. Key Concepts of Logistics, Operation and Supply Chain Management. Topic 2. Supply Chain Strategy and Integration. Topic 3. Product Design and Customer Value. Topic 4. Inventory Management. Topic 5. Network Planning and Supply Chain Alliances. Topic 6. Transportation Management. Topic 7. Global Dimensions of Supply Chain Management. Topic 8. Information Technologies in Supply Chains. Topic 9. Supply Chain Key Performance Measurement. Teaching Methods: Lectures, guest lectures, projects, group work, exercises, presentations, case study, home and class assignments. Course reading: 1. 2. Simchi-Levi D., Kaminsky P., Simchi-Levi, E. 2003. Managing the Supply Chain McGraw-Hill Professional. Rodrigue J-P., Comtois C., Slack B. 2013, The Geography of Transport Systems, Routledge, http://people.hofstra.edu/geotrans/index.html 30 Back to the list of courses 31 Technology Innovation Management Instructor: Assistant Professor Evgeny Yu. Blagov, PhD Workload: 5 ECTS, 45 hours of classes Prerequisites: Management, Business Planning Aim of the Course: The course is intended to introduce the students into basic theoretical and practical aspects of technology innovation management (basically – but not only – in the IT and related industries) on different organizational levels, giving special attention to forecasting and planning technology innovation. The course is organized around a framework of analyzing the technology innovation management process in an organization on three hierarchical levels — intraorganizational, organizational and interorganizational, thus paying attention to intraorganizational technology innovation drivers, organizational strategies and forms of technology innovation, and interorganizational context of technology innovation. During the term, the students are working in groups on a technology innovation planning project, thus training to apply the knowledge and skills gained on the course to concrete practical settings. Course Content: Part 1. Basic Concepts of Technology Innovation Topic 1. Innovation, Technology, Technology Innovation: Definitional Questions. Topic 2. Theories of Technology Innovation. Part 2. Forecasting and Planning Technology Innovation Topic 3. Forecasting Technology Innovation. Topic 4. Planning Technology Innovation. Part 3. Intraorganizational Technology Innovation Drivers Topic 5. Corporate R&D Management. Topic 6. Managing Innovative Climate in the Organization. Topic 7. Technological Knowledge Resources Creation, Retention and Sharing in the Organization. Topic 8. Corporate Entrepreneurship and Venturing. Part 4. Organizational Strategies of Technology Innovation Topic 9.Scope of Technology Innovation Strategy: Science Policy, Technology Policy, Innovation Policy. Topic 10. Corporate, Business and Functional Level Strategies of Technology Innovation. Topic 11. Product and Process Technology Innovation. Topic 12. Role of State Economic Policy in the Development of Technology Innovation Environment. Topic 13. Technology Innovation Networks. Topic 14. Organizational Boundary Questions in Technology Innovation. 32 Teaching Methods: Lectures, group project work, case studies, in-class tests, in-class discussions. Course reading: 1. Tidd J., Bessant J. Managing innovation: integrating technological, market and organizational change / J. Tidd, J. Bessant - 4th ed. - Chichester : Wiley, 2011. - XV, 622 p.: il.p. Back to the list of courses 33 Public Management Instructor: Workload: Prerequisites: Aim of the Course: Course Content: Anastasiia Golubeva, Ms. 5 ECTS, 45 contact hours «Public administration system», «Public sector economics», «Management» After the course the students will have a clear idea of: Public management as a field of science and the area of practice; brief history of the field; Public management as a field of science and the area of practice; Characteristics of public management if compared with private sector management; Current issues of public management; Business process approach to management; public services improvement based on business process reengineering; The reasons, benefits and limitations of the use of markets in public service delivery; The role of marketing in a public sector context and its' limitations; The differences of quality and performance management in the public and private sectors; What “strategy” and “strategic management” mean in a public sector context The knowledge of: Public services definitions and classifications; Different sourcing options, used by governments worldwide; New channels of public services delivery, their advantages and limitations; Basic principles of selecting the business model of public service delivery; The key issues associated with quality measurement in public sector; The major quality assessment instruments used in the public sector; Key concepts in performance measurement; Key principles and tools of strategy development for public sector organizations. Be able to: Make business process analysis of the particular public service and suggest solutions for its optimization; Prepare a marketing strategy and marketing plan for a public service; Select and justify the business-model of public service delivery; Propose the criteria and methods for public service quality and performance evaluation; Propose the strategy for particular public service or public sector organization. 1. Introduction. Public management: the word, the movement and the science. 2. Public and private management compared 3. Public organizations 4. Public services: features and classifications 5. Business processes and business process reengineering in public services organization 6. New organizational forms of public services delivery 34 Teaching Methods: Course reading: 7. New channels of public services delivery 8. Public services marketing 9. Managing public services quality and performance Case studies, small group work, in-class discussions Main book: The Oxford Handbook of Public Management / ed. by Ewan Ferlie, Laurence E. Lynn, Christopher Pollitt. - Oxford : Oxford University Press, 2005. Other required textbooks: students will be provided with country/industry/problem-oriented case studies and basic texts for studying theoretical framework and practical public management issues for their further discussions during the classes. All texts are provided in the course pack “Reading” in Blackboard. Back to the list of courses 35 Audit and internal control Instructor: Workload: Prerequisites: Aim of the Course: Course Content: Teaching Methods: Course reading: Yulia Leevik, Ms. 5 ECTS, 45 contact hours Back to the list of courses 36