Résumé Sourish Sinha Email: sourish.sinha@gmail.com Phone: +91 9836638508 Experience Summary I am an associate with Tata Consultancy Services since 2007 with a total of 9 years of work experience. My main area of experience has been System Administration on Microsoft Windows Server Operating environments, Microsoft Active Directory and other Microsoft technologies and applications. My current role is installing, implementing, configuring and administering Windows 2003/2008 server managing Microsoft Active Directory, Vmware,SCOM of a UK based client organisation. Install, upgrade and Administration of Microsoft Windows Server products Configuring HP, Dell, IBM, Blade, Rack-mount servers and Enclosures Designing Active Directory infrastructure with DNS, DHCP, Group Policy and Trust Relationship Software distribution, inventory collection and version control Standard Operating Environment (SOE) being designed and being implemented for the client. Troubleshooting server and desktop related issues, exchange 2003 administration, SMS 2003 Administration, Zen Apps 5.0 Citrix Presentation Server Administration Prepared windows scripts and performing rollouts. Technology Below is a list of some important hardware, software products, tools and methods that I have worked with. Hardware Operating Systems Software Products Tools Administration, Management, Installation and Troubleshooting of various Advanced clients, Servers & Network systems. Installation and Troubleshooting servers with RAID configuration utility (IBM and HP)Blade server, Intel-AMD x86-x64 bit, Xeon, Itanium. Installation and Troubleshooting of RAID technologies. Windows 2003/2008 Servers, Windows 2000 Servers, VMware vSphere 5.5,SCOM 2012 Microsoft Active Directory Services, DHCP, DNS, MS Virtual Server 2005 R2, VMWARE Server, Symantec Antivirus Corp. Ed. SCOM,Tivoli End Point Manager, Remote support tools & server Manager for administration and support (RSAT).Tivoli End Point Manager, Avalanche,Discovery, WSUS,Symantec Ghost Console, AD Manager, SMS. HP RDP, HP Insight. Professional Memberships / Certifications Professional Society / Certification MCSA on Windows Server 2003/Windows Active directory Cisco Certified Network Associate (CCNA) IBM Certified Deployment Professional – Tivoli Endpoint Manager v8.2 Certification ITIL V3 Certification Page 1 of 4 Résumé Assignments The details of the various assignments that I have handled are listed here, in chronological order. Customer Co-Operative IS ONSITE & OFFSHORE Location Kolkata and UK Period Jun 2011 till date. Responsibility Configuring, Administration and Maintaining Windows Server 2003 /2008. Environment.Configuring and Administration of Active Directory Services, DNS,DHCP and Group Policies. Monitoring Windows Servers. Analysing performance monitor logs to troubleshoot performance issues. VMware Data center virtualization. VSphere 5.5 Install, administration & Maintain. Vmware workforce mobility. Role Windows System Administrator Solution Environment Windows 2003/2008 server, VMware vSphere 5.5,SCOM ,Windows scripting, Symantec Ghost Console, Avalanche Customer SOMERFIELD Location Kolkata Period Jun2007 to Jun 2011. Responsibility Supporting both BAU and SIP activities, job includes regular monitoring of server health related call volume, Desktop Support Lead Role. Designing and Implementing standard rollouts through windows scripting and AD Group Policy, Managing Asset Management through Discovery, Building and troubleshooting of Virtual machines Troubleshooting server and desktop related issues, exchange 2003 administration, SMS 2003 Administration, Zen Apps 5.0 Citrix Presentation Server Administration Worked on Virtualisation Proficiently handled over 5000 desktops and 200 servers with the team, Worked on NT to AD migration, Symantec Antivirus Console management, windows scripting. Standard Operating Environment (SOE) being designed and being implemented for the client. Troubleshooting server and desktop related issues, exchange 2003 administration, SMS 2003 Administration, Zen Apps 5.0 Citrix Presentation Server Administration Prepared windows scripts and performing rollouts over 2000stores and 4000 XP desktops. SOE deployment across 5000 systems through AD Group Policy. Role System Administrator Solution Environment Windows 2003 Server, Citrix Presentation Server, SMS 2003 Server, Windows scripting, Symantec Ghost Console, Discovery tool Customer Standard Chartered Prime Financial Location Kolkata Period January 2007 to June 2007 Page 2 of 4 Résumé Responsibility Maintenance, Monitoring and Troubleshooting of all types of Hardware Desktop and virus related issues for Standard Chartered Prime Financial Bank. Providing various services such as IT INFRASTRUCTURE SERVICES,EmailRelatedRequests, , Desktop Admin access, Desktop Request(Allocation/Reallocation), Machine Uninstallation (Release), Software Media Request, Media Disposal Request, Server Management, Desktop/Laptop Support, Infrastructure Management. Managing and configuring network printer, network scanner, and desktop printer. Security Incident Management, Patch Management and E-Mail and Internet Usage Policy. User creation with group policy and security policy applied. Generate daily, weekly and monthly reports on Internetwork Performance Monitor, Role Support Engineer Solution Environment Windows 2003 Server, Citrix Presentation Server, SMS 2003 Server, Windows scripting, Symantec Ghost Console, Discovery tool Customer NHAI (National Highway Authority of India) Toll Plaza. Location Vijayawada (A.P) Period Sep 2005 to January 2007 Responsibility Maintenance, Monitoring and Troubleshooting of all types of Hardware problem. Administering & Maintaining Connectivity in three sites between Serverand clients running on Windows XP & Windows 2003 Server platform. Troubleshooting server related issues. Installation & Maintenance of Cisco 1100 series Access Point, Cisco 2950 series Catalyst Switch and Cisco 802.11 Wireless Adapters. Installation and configuration of Cisco 2800 series Routers through leased line with ISDN BRI backup. User creation with group policy and security policy applied. Creation of weekly data backup with 4MM DDS DAT drives. Role Support Engineer Solution Environment Windows 2000 / 2003 Server,MS-Active Directory Services. DHCP, DNS,1100 Series Access Point, Cisco 2950 Series Catalyst Switch,Cisco 2800 series router. Customer CORE NETWORK SOLUTION Location Kolkata Period February 2005 to August 2005 Responsibility Maintenance, Monitoring and Troubleshooting of LAN Setup.. Implementation of Network Segmentation and VLAN Configuration using products such as Cisco 2620 Router, Cisco 2950 Series Catalyst Switch. Providing Network Support& Security. Configuring Windows 2000 DNS Server and Desktop. Role System Administrator Solution Environment Windows NT Server 4.0, Windows 2003 Server, Windows XP Prof. Page 3 of 4 Résumé Training Attended a training on Windows server 2003/2008 Attended a training on Vmware Training attended on Citrix server Personal Details Date of Birth 23-01-1982 Nationality Indian Passport Details Name as on passport Relationship Passport Number Date of Issue Expiry Date Place of Issue Sourish Sinha Self J6816575 05/04/11 05/03/21 Kolkata Page 4 of 4